The worst Staples I’ve been to. Woman at the print depot refused to print 2 copies on higher quality paper, claiming she is only taking drop off orders. I’ve been to other locations and the staff is much more helpful and accommodating. This happened on 9/7/21 at 8:15pm.
Excellent service. The girls in the print center were very helpful.
I visited this location a couple times yesterday and the staff was very helpful in helping me find the products I needed for my small business. My business and website just went live so I needed shipping supplies and equipment. They helped me download the staples app and even showed me how to use Google Pay at the register because I had left home in such a rush that I forgot my wallet at home. I left the store with all the packing supplies I needed and they set me up with the larger stuff to be shipped to my home overnight. Thanks Leann
I was offered help right away when looking for scanning services as soon as I walked in. Everybody was masked up and social distancing and my experience was very pleasant. The young lady who offered to help me basically asked what I wanted to do and did almost the entire self service transaction for me. I then asked her if she knew where the Sharpies were and she walked me over to them. I also asked about buying a pack of ink pens that wouldnt smear much because I am left handed. She gave me some advice about her preferences and why and when I got home, I was super happy that I took her advice. I love my new ink pens!
I was given the wrong pricing for scanning over the phone, then drove here for nothing. I wasn’t offered a discount or coupon for the trouble. -On the way to Office Depot.
I came in early, to get 32 copies, I was helped by Amber, very knowledgeable, courteous, & friendly in all products. It took 5 min. To get my copies, Iam glad you have UPS, wonderful experience. Do recomemd & will come back, greetings.
The manager said the County General ordered them to close the restrooms but was unable to provide proof. Just didnt want to manage the bathroom.
Lacking in customer service and customer attentiveness..printing and UPS stations were unattended for more than 5 minutes and when man asked an employee if someone was coming he said yes but it still took another 5 minutes or more... whose in charge there?..... no greeting customers as you enter either. What’s going on with these big chains, are they not training their employees any longer in good customer service?
For some reason the lady in customer is not willing to help. She seems lazy today when ask about a product. It was posted on their website that it was there but shes insisting they dont carry the product. When I ask another associate who is willing to help he found the item. That woman in the customer service needs training on CUSTOMER SERVICE . Todays date 7-14-2000. 10:05 AM
Its always a pleasure going and picking up my online orders. I always choose Staples to purchase all my office, home and school supplies for me and my kids, even for personal use like making party invitations, personalized stamps and printing services. Its always a pleasure to interact w/ Staples employees (Gary) and their Managers (Kenny) and having them greet you always w/ a smile on their face, and enjoyable conversations specially very early in the morning when I really would be sleeping rather than working and late evening when all you want is to go home.
Very friendly staff. Excellent customer service. I wanted to exchange an item in the store, tried to request it online but ended up process it as a return by mistake. Ellen went above and beyond to solve the issue. Kudos to her. Thank you.
I like this store,also theirs stuffs always help customers
Ive always received exceptional service at this location. If the item I need is not available in stock they always find it online and price match. It arrives at home in just a couple of days with no additional shipping costs.
I like staples because their service is very good. They concern about how you feel and see their products/service. If only their prices were not that high, i would give 5 stars.
If you need a copy and print, this is the way to do it slowly, their machines are slow, printing 1 document takes like 5 minutes on its own, and for some reason the printer would only print some word docs but not all. Aside from that, the employees were nice. Not good for speedy print outs.
Very nice and professional. I think this has to be the kindest and most helpful Staples store Ive ever visited. Everyone greets you with a smile. Jennifer and her group at the copy center are the Best!Dr. Pratt
Customer Service is terrible looking for products. Today, I asked if they sold boom boxes still. Customer Service person response was this.. We only sell speakers. No one listens to CDs anymore. Try Amazon. Shes probably right, however her tone was outright nasty. I think, a little Customer Service Training should be mandatory. This is the third time, they have dissuaded me from purchasing office supplies and even a printer. Maybe this is why stores are struggling. Poor attitudes and lack of respect for us, the consumers.
I never sign in to write reviews unless I am blown away by customer service, or blown away by lack of customer service. The manager was completely rude in helping resolve my issue. He passed off the issue to an inept cashier who was as unhelpful and rude. When I asked about a price discrepancy in the advertising, the cashier just shrugged and said it was a different SKU, as if I am supposed to know what that means as a customer. I ultimately walked out, because all employees we’re completely disengage with providing a customer experience or even making a sale. I had walked in fully intending on spending money, but not one person greeted me, showed interest in while I was in the store or helped me find the right product I was looking for. If I could give the store zero stars I would
Typical STAPLES. Nothing out of the ordinary. Staff is helpful. Some things were out of stock. Plenty of parking. Safe location.
Girl was AWESOME. Laminated my CPR cards no attitude and she was multi tasking with two more people. Went above and beyond MY EXPECTATIONS.
I like this staples they always price match anything I get ... great service
Great variety of products. Their prices arent the lowest though. Expect long lines during busy hours, because only 1 cashier on duty. Its near a college, so maybe youll get lucky and wait behind a hot college student in tight gym clothes.
Big store physically but limited variety in products.Asked the store manager something and she was very curt with her service. Not returning.
I didnt know how to use color copiers and to also increase size of photo Staples associate Amber was very helpful in directing me to accomplish the things I needed to get done.thank you Staples.The attached photo is a screenshot of a comment made by a person who obtained one of my benches yesterday afternoon the end result he was happy and partly by Staples and there great copiers and staff.
Love this place and girl manager at the copy section was so much help. 😁 I like it better than fed-x because Staples is more helpful.
Went in to get pamphlets done for my cousins services. Everyone at the Copy Center went above and beyond to ensure I had a pleasant experience. Thank you!!!!
If you need office goods, paper, pencils, folders, etc., this is my go-to store, in part because its two minutes from my house. Prices are comparable to any other office supply store, the space is clean, and the staff are helpful. If youre looking for tech, this store, has plenty of it, but just not things you may need. Ive gone looking for a few bits of tech and have never been able to come up with anything that satisfied my needs.
Couldnt find anything on my own but staff were very helpful, knowledgeable and friendly.
We purchased here a copy machine, it didnt work properly so had to return it.
This place has everything you need for school and work. Its bigger than most staples stores and the customer service has always been great.
Excellent place for one stop shopping to get anything needed in small business, work, or school. Computers, printers, consumables, break room, even furniture!
Pretty good but they do not have desks on display
I HAD OLD PAPERS NEEDED TO BE SHREDDED & it was so easy. I just took in & weigh it & put in containers.....
All the office supplies you could ever dream of and staff members who can answer all your own refill questions.
The people who work there didnt help me one bit
All of the employees I encountered were helpful & knowledgeable
Came in and realized i had to use the restroom. Luckily for customer restrooms, i was able to continue shopping
Very helpful staff my go to place
Came for office chairsThis location is pretty big and well stocked.
Great fast service
They pretty much price match the ink. Saved me 6ish dollars:)
This store is fantastic! Its clean, in order, and staff is amazing.
This by far one of the best experience Ive ever had while visit a location to upgrade or get a new cellphone or smartphones. Reps are very knowledgeable in three major cariers AT&T, Verizon and T-Mobile. Come on in and experience the patience and info you get from their wireless sales reps I received. They even switch all your contacts from your old phone to your new, set up your email and social networks on your new smartphone awesome!!!!
When trying to return an Amazon item, at the ups counter the girl Amber decided she needed to be nosy and scroll through all my purchases from my Amazon account ugh. Nosy much
Good service nice staff.
It was clean easy to see and fast
Had exactly what I was looking for, a weekly planner, not only did they have it but I had about twenty to choose from.
Old printers take like 30 minutes to print 30 pages. So slow to download data.
Amber in copy center was awesome - sauce
Great selection of electtonics and office supplies
Its a good place,fast and organized
If there isnt a sale.. Be prepared to over pay
Friendly staff, somethings are overpriced but they price match.
Always helpful,Always kind
I asked the sales person for help,I tell her which chair I want and went I was ready to pay they brought the wrong one.......bad custumer service.Mensas.
Great back to school prices
Online order/in store pickup is very slow. Could have just bought in store.
Helpful and friendly staff
I loved this placr
Great help from copy rep
I just came out of Staples looking for school supplies for my giveaway for my backpacks I dont think I could find anything there to buy at least 30 items at a inexpensive price I think Staples are outrageous and their back to school school supplies prices.
Slow service, expensive
Called to ask about 1 inch clear tape. Said they have it, even got a price. Show up to the store, they don’t carry 1 inch tape.
School
Good help
Helpful employees
Great service
Very pleasant
Good service
Office supplies abound
Very good
Friendly
I do not give one because the young women who took care of me did not pay much attention to my purchase so I better buy in amazon
Excellent variety in electronic articles
This is the Office Depot in Mexico
Great service!
Good customer service
It is a place where they take good care of the clinte👍👍👍👍👍👍👍
14926 touch wood off