OUTSTANDING customer service. Needed just a little faceplate for a plaque engraved and they turned it around super quick and at a great value. Would highly recommend for any trophy/award/etc. needs!
Mike and Barbara,Just a quick note to THANK YOU For the FANTASTIC & PROFESSIONAL MARKETING SERVICES that you both continually provide to Our REALTORS® at Capital Realty Group River Region!Our Broker and Owner, Kitty Wasserman, LOVES The Company Agent name tags that were Custom Created Especially For Our Team! - Every Detail of Our Logo, including the R and river waves were artfully expressed in an Outstanding manner!Also important -is VERY REASONABLE Pricing for the Quality Services that you provide!Thank You Both Again for your OUTSTANDING SERVICE with a Smile!!!Sincerely,John Moseley, REALTOR®Marketing Director for:Capital Realty Group River Region, LLC
During the Christmas season on a Friday when the streets are very busy I got off of work early to get a plaque for my in-laws engraved, no one was there. There was no sign or any indication that no one was in the building except the lights being off. The sign posted on the door and all of the internet signage says they close at 4:30 I arrived at exactly 4. When I call to ask was anyone there I was told, Sorry we had to leave early. I explained my issue with hopes of them offering me a better time to come back or a discount I was told ....again with less compassion than the first time sorry for the inconvenience. I work 9 to 5 Monday through Friday when they are open I had to make special arrangements for that time off. They clearly dont care so I went to Furlongs. They were there. The work is beautiful and was fast. I was also treated with a discount for this companys grave inconsideration for PAYING customers Edit: I originally gave 2 stars without comment, but after being harrassed for my rating I dropped to one. As a business owner I cannot stress the importance of time management and customer service satisfaction. It is a fine line, but it must be walked.
Excellent quality and friendly service! Highly recommend!!
Great work and great service on short notice. I would highly recommend this company and will use them in the future!
I needed an engraved gift for bosss day and they were the only shop who was friendly and could get the job done the same day! Great quality and fast, friendly service! Highly recommended.
USAF Active Duty. I needed a Dress Shirt nametag ASAP, after losing it on the way to Maxwell AFB. I gave this store a call, and within 45 minutes he had a brand new one made up for me, with plenty of time for me to get back to base and attend my fiancees graduation, looking sharp. I could not have been luckier to find this place, and the other work inside looked impressively professional. Thank you for your speed and skill, and if/when I come back through Montgomery, I will definitely be doing business here again.
After a last minute order was dropped in my lap 1st Place Trophy really saved my bacon! Kudos to a top notch business. I will definitely patron them again!
Excellent service! Quick and friendly couple. Was strapped for time and they were able to meet the short deadline.
They did an amazing job. I even went to them twice!
Awesome Trophies and medallions... priced just right for our schools PTA events.
I picked up some awards and the engraving really popped. I will be back here again. Great service!!