I just needed some guitar strings but the store was clean and the staff was friendly and helpful.

This locations dealings with me have been excellent, and over a very long period of time. Highly recommended.

Eric is awesome. Helped me find exactly what I was looking for. Great staff makes for a great store. Highly recommended

Very helpful staff.. very interactive with customers. I Would shop here again. Thanks guys for being informative, patient and friendly!!

Need to update the DJ gear and hire knowledgeable people. Sometimes you may be able to catch a great deal on used gear though...depends on when you stop by.

The staff answered all my questions very well and helped me to get exactly what fit me. They didnt try to up-sell me. As a newcomer to the guitar with some knowledge, they helped me to iron out any mysteries I had about the instrument. This makes a big difference with my start with the guitar. Thank you so much!

I ended up buying a ukulele and I absolutely love it. I really like the employees here, they were very helpful and they did not annoy me oh, they werent trying to grab that Commission.

Any supplies you need in the music field, Guitar Center is the place to go. They have all of your needs, if they dont have it, they will be glad to order it for you. Excellent customer service. My son loves this place.

Joshua and Marcos were very helpful and bent over backwards to help me find exactly what I was looking for!

Hey there was this guy named Ian he didn’t help me what so ever he was very rude and had an attitude

Not the best customer service but sometimes you do get good service it just depends on whos working.

Great selection and friendly staff.

Great selection, good prices! Everybody has a beard and can play sweet home alabama on any instrument.

Employees are discriminating and have no regard to the health of customers! The way they treat disabled people is unacceptable and quite a bold move for company thats going bankrupt.

Great employees and service!

If I could leave less than 1 star, I would at this point. I have purchased MULTIPLE instruments and spent thousands in this store along with most of my family has as well. Just in the past few months, I purchased an electric drum kit, a bass with amp and cab, along with random odd things. I was in the market for another acoustic guitar (purchased the one I already have from there). Found a Tommy Emmanuel Maton Signature Series that was brought to my attention by Rob, one of the managers who has helped me out a lot. Rob has been away from work for about 2 weeks but he’s still my go to guy. So I text him and told him I wanted that guitar and that I would be up there to purchase this guitar. He then advised the store manager, Kurt, that I would be up there and to hold the guitar for me. I was told yesterday 1/27/21 that my guitar had been sold because Kurt didn’t pull it like he was supposed to 10 days ago from today. So I go into the store yesterday to purchase an in ear monitor set up and speak with Kurt about my guitar and what we could do to fix the issue. I advised him how upset I was at the situation but was never disrespectful. Kurt said it was his fault and apologized. However, I asked what we could do to fix this issue so that I wouldn’t take my business elsewhere. He advised me he was going to help me out with a new guitar if I found one I wanted, my in ear monitor set up and a new drum kit that I would be purchasing in the very near future as I play drums for multiple bands. Well, I didn’t get a chance to look into the in ear monitors while I was there yesterday. So I called Kurt today to ask about the in ears and if they had any in stock, which they didn’t. So I told him I’d call Birmingham to see if they had any in stock because I need them by Friday. He said if they did he could have them overnighted at MY expense. I called Birmingham and they did have them in stock. I called Kurt back to let him know and ask what kind of deal he could make me, based on our conversation from last night. He said “I can probably do 10%” which wouldn’t actually be 10% seeing as I was going to have to pay myself to have them overnighted. I’m EXTREMELY disappointed in this store and the Kurt. Doesn’t seem to be good customer service at all. I will not be shopping at this store anymore unless Kurt is no longer at that store. but instead May check out Birmingham. They seem to want to help me with my purchases.

I bought a Stratocaster from Brandon. He was very helpful, along with Eli. I will be going back for my amps and other gear.

Good place where you can try out different guitars and instruments before you buy

Awesome staff, awesome inventory.

Id give them more stars but they hardly have any thing in stock anymore. They do have plenty of electric guitars but hardly any acoustics

Watched employees harassment of another customer, they got so close to the customer I count tell if they touched the customer. The rage of the employee showed that he was to close his dirty mask was saying it and sprayed it on to the customer.

Always have a good experience at guitar center

Ok, I am not happy with this news, because it is not the first time that you owners of guitar center do this to me. happened to a lespaul guitar too. Im very sad because I really wanted this bass but unfortunately it will be possible, right? I think it is very wrong for you to make the product available on the site, because I have the money to pay and you do not have the responsibility to remove a fake product from the site. Im curious to know what you have similar to offer me, if you dont have it you can cancel it, because the first purchase option I chose the guitar center for this purchase, so I will have the second option of the AEBS store from e bay, by the way they are more honest with their customers. thanks for the disposition.

Knowledgeable and friendly staff highly recommended

Great experience love visiting.

As a first time customer, the experience was refreshingly enjoyable. Made an online purchase (Fender Strat Bundle) and had to return for another. Was greeted warmly as I entered the store and the assistance I received from Eli was stellar! He explained everything in great detail and went out of his way to advise and assist me in my venture as a new guitar player, as a bonus, hes also a fellow Army veteran! Hoorah! Great overall experience! Thanks again Eli! God Bless

Wonderful experience.....i would if i could

Great service!!! Love GC

I brought in a guitar to have the strings replaced. After three days I still hadn’t heard anything so I called them. The technician gave me a spill about all the things he did and checked and told me it was ready. When I got home the guitar still had the same broken string that I brought it in with and had clearly never even been taken out of the case.

The staff was so helpful, courteous, and on spot with knowledge. Thanks Guys !!!

Very sparse inventory and creepy staff.

Polite and helpful staff despite a problem from another store

No keyboard adapters at all!!!😑😒

Parts to violin came in after four months and three trips and two phone calls to the store. The repair man was sick so we still have to go back after he installs the parts. We live an hour away. Still like guitar center.

Just gotta say that these guys are awesome. Everyone is super polite and tends to everyones needs. Brandon the manger does a phenomenal job. Hes very kind and wants the best from everyone

Great customer service

This guitar center has a very knowledgeable staff that will help you find what works best for you within your budget. They also have a good selection of instruments and gear.

Guitar Center is a must for any musician in Montgomery. Manager Brandon is great and so is all the other staff. Their knowledge, service, and product is top notch. Recommend for all musicians in the area

Fantastic staff, super knowledgeable and ask for Pares and Eli!

Very knowledgeable staff. Great service. Not the fastest process if you are selling something. Large selection. Friendly staff. If they could speed up the sales process it would get 5 stars.

The customer service was great. He took his time and explained the services for guitar lessons. Great job, give him a raise. I hate I dont remember his name.

Save your time and order online. I like to buy in person but every time I go in the employees are sitting around and never help the customers. When asked for help finding the item I need I was told they didn’t think they had it. No one looked or even offered to look. Save yourself and shop online or go to another music store.

Lots of really cool stuff if youre into any kind of musical instruments. My buddy picked up a guitar amp and I got a new piano.

They had the perfect gift

Great group of employees at this location. Very friendly and really wanted to help me find what I needed.

Inventory is extremely and I cant express extremely enough Limited compared to other locations around the country

I went to buy my brother a guitar strap - his single, specific birthday request. The Guitar-Guru On Duty (the G-GOD) set me up with the best strap available in-stock AND sold it to me for 50% off. The G-GOD was my Guitar Hero.

The selection is awesome. The staff is great, and will help in any way they can. The trick seems to be knowing what to ask for. Im loving my first guitar, but could have used more help picking it out. If you ask, they will help.

Great service

Helpful staff, but they wont pester you. Prices wont beat most online stores, but thats to be expected for a store with a fairly expensive inventory such as musical instruments. Great selection of instruments and accessories to try out. Staff is knowledgeable.

They have great service and a great staff with knowledge to answer a veritable amount of information

Great place for all your musical needs. Friendly and helpful staff. Decent prices.

My daughter loves music so she really enjoys trip to GC. Its funny how much of the gear I had in the 70s and 80s is now vintage and when I was a teenager, we all thought the coolest gear was from the 50s and 60s. The more things change, the more they stay the same.

So far I think the place is great for musicians. Employees were very nice too

We was very please with our experience

Okay so I dont play any instruments, but this store is super cool! My brother loves it, so I went in and the staff helped me with getting exactly what he wanted!

They truly have no inventory 🙄

Great customer service! Definitely coming back.

Went there today with a friend to get my guitar restrung and questions about keyboards, and the employees were so helpful and knowledgeable!! shout out to brandon and tyler for the help. everyone was very respectful and friendly. we definitely will be coming back!!

Best places to visit

Staff was friendly and knowledgeable. Great selection of instruments and no pushy sales. I purchased a guitar and had very satifactory service.

Hating this place may be strong, but when you stand in front of a particular guitar and look around like you want help, you should be acknowledged. A simple I am with a customer but Ill be with you as soon as I can would have sufficed. I walked in and was flat out ignored as if I were invisible. Was it the grey hair or the Military uniform? Certainly I cant be interested in guitars. All sarcasm aside, this highlights why I typically shop online after doing my research. In this particular case, they had a similar guitar to what I was looking for. I was inclined to make a purchase actually. Oh well. They may have had the specific guitar I was looking for, but nobody bothered to even look at me so I could get their attention. The whole experience has me wondering how pretentious the staff would have been if I had gotten help. Wont be going back to this place...

Great place to buy musical instruments and also to take lessons.

Helpful people

Staff was very helpful in trouble shooting my issue. I got what I needed and left satisfied with my purchase.

Ver y polite customer service. Nice display of instruments. Variety of choises.

Great service ...very helpful.. Staff was very attentive

At 9 am not many donuts are left not a good coffee choice. My coffee was lukewarm.

Good place employees are semi-helpful, sometimes inattentive, but its still all around a good place.

Very nice staff, funny, and super helpful in finding what I needed.

Great customer service even if your just asking questions at the time!

This is one of my go to places for guitar, drum and keyboard needs. Pretty cool place but some staff have a bit to much attitude sometimes, this is because they work on commissions so buyer beware.

Good as always

Very helpful

Good people. Decent selection, nothing in tune or intonated. Cant tell much about the demos.

A great place to play guitar and purchase one 🤘🎸🔥☠️

I always have confidence in the knowledge and professionalism of the staff.

Our visit was great custom osiris very friendly and knowledgeable now a days you dont get the knowledge while the wisdom just a salesman but not so everything is on one

Good place for some great gear! They have some bargains if you shop.

Too expensive

The mens bathroom toilet looks as if it hasnt been cleaned in a week. Other than that great staff.

Grabbed my grandson some guitar picks, the employees are so helpful considering I know nothing about guitars

Very patient with my son. Helpful.

They fixed an online order quickly and saved me money

Ok

In from Jersey but came down to alabama and decided to visit a G. Center and I had a great experience. Amazing customer service

The store specializes in sound system & other products.

Very attentive, courteous staff. Always feel welcomed here.

I went in for a dj mixer and monitor speakers. After being there for 20 minutes and not being greeted, I decided to just ask but walking to the counter, I noticed other people were promptly greeted. I was greeted going out the door and even though i was dissapointed i wasnt rude. I hate to give them a bad review, I bought my dean guitar there 3 years ago and it was a good experience. But guitar center has been a solid business and every one Ive been to, I bought something but this time Im probably going to have to do amazon.

They were great.

Not like it use to be. Have employees vaping in the store and complaining about their job, what they are and arent going to do. (Unprofessional millennial trash) Floors need to be vacuumed and restrooms really need some love and attention (light switches and all). Simple housekeeping. For a big name musical retail store it looked as though it was a garage sale with somewhat thought out pricing on most items. I saw a guitar on the wall, for sale at normal price, missing a pick up. There was a pearl double bass pedal that has been extremely used and abused and missing pieces, that had a clearance tag behind it (399.99 retail, 399.99 clearance) so you save nothing. Zero dollars saved. Products are heavily used and dirty. Hangars and hooks where merchandise is supposed to be are missing. I used to really enjoy going to GC for the music, equipment, knowledge and atmosphere. Now, its just disappointing, embarrassing and sad.

Wide selection of guitars and keyboards as well as very helpful and knowledgable staff.

Great place with exceptional customer service. These guys like what they do and it shows.

So we hit this GC up on our way home from Atlanta. My 18 year old guitar playing son had been wanting to go to one, since we dont have a GC where we live. The staff there was so great to him, and to my daughter, who was in keyboard heaven. We will definitely go again.

Very helpful staff and a wonderful full selection for the music lover.

Very knowledgable and helpful staff. Steve B very good.

This is like a musicians toy R Us. Love shopping and going here for all of my musical needs

It took forever for someone to help me,but when I was finally helped, great service!

You can play as long as you want on different instruments and they have cool lesson rooms.

Very helpful& friendly . Lots of good deals .