Very helpful friendly staff. The employees are kind to the customers as well as each other. Great service
Have been going to CTE for a few years now. I bought my hustler mower from here. The staff is knowledgeable about what have they in stock. Ill be visiting sometime in the future to buy another hustler one day
These folks are amazing! Had all the parts I needed to repair a 2014 Raptor. Extremely satisfied
Eddie was very courteous. My lawnmower blade was sharpeners promptly. Great service!
Very nice and comfortable staff to deal with
Go see the pros that the pros go to. You wont regret it. Sales, service, all go above and beyond.
Excellent staff, products and services. The best in the area. We wouldnt but from anyone else.
I BOUGHT 2 sparkplug for a BadBoy 747 cc Lawnmower
Worst service I have seen and didnt take responsibility for a problem that they caused
Friendly knowledgeable staff that went the extra mile to ensure I understood time-frame and costs
Eddie works here. Use to slang hanging TVs in dem streets.
Were not very knowledgeable or helpful
Still have good service 👍
Take inventory of the equipment you give them they seem to have trouble with the truth and keeping up with parts
After spending years buying a new mower ever two or three summers we finally broke down and purchased a Honda from CTE. Although more expensive than one you might get at Sams club, it has lasted 3 times longer than any mower we have ever owned. I like that we are able to get is serviced yearly at CTE as well, and their prices are reasonable. We will be buying our next mower there also.
Always a good experience. Guys are very nice, helpful and polite.
Took a zero turn back for repairs because it was under warranty. It has been over a month and still no mower. Now we have to wait an additional two weeks for a part to come in. Then we have to run them down for a update. Bad business.
Didnt dislike this place just couldnt answer my question about matching up carburetor 2cylcle motor kits. But Lewis lawn Care on northern boulevard had all the right answers.
Staff is amazing. Jimmy is awesome. Helped me out so much. Very knowledgeable and straight forward. I wish there was more than just a 5 star rating. It’s a good feeling to know there is a place like this I can turn to when I need help with my mower.Thank you guys!
It was goodSalesman was very helpful
Best Customer Service Ever!!The salesman, Eddie, is a jewel.
The guys here are the best in town with the lowest prices. You just dont get that combination anymore. Mike helped me out with the best product for my job as well as the most competitive price in town. (I checked four other places) David was extremely knowledgeable when fixing my equipment. He gave me advice on where to go and what I needed for all my future and current maintenance. I will absolutely come back here for rentals, purchases or services on any small engine equipment. They also support the troops.
David(DJ) recommended CTE and my Scag Tiger 2 mower. All I can say is wow. Great experience buying it, getting delivery, and service with first oil change. I would use David and the rest of the crew without reservation.Scag mowers are unbelievably good!
Took our chainsaw for repair. The pull cord had come out. When picking it up the first time after repair when we tried to crank it there at the store the cord came out again. We were told a part was broken and needed to be ordered. After several days part had still not come in, so we rented a chainsaw from them. When the part came in and again went to pick up the chainsaw upon returning home tried the chainsaw again. After about 3 pulls the cord once again came out . Took the chainsaw back once again and was told we were the problem. Totally unprofessional.
Very helpful with older generator to be repaired and serviced.
Very friendly, they will answer every question with patience and care. I enjoyed the experience.
Traveling and needed a new starting cord for generator . Got me in and out quick with great price and service. Tyler, the mechanic was super nice and helpful... answered questions I had about my generator.
Great people to do business.
I bought a new Scag Tiger Cat 2 from CTE about a week ago. I have to say this was an excellent experience Michael was very helpful worked very hard to help me through out the entire time. I was looking and comparing the John Deere to the Scag not once he Michael put down the John Deere he showed me the man6 advantages the Scag had over the John Deere. I also very much appreciated the honesty and integrity he displayed which also is a big reason I chose the Scag, I was lied to by a salesman at John Deere at one dealership and another dealership I was told that he could sell me the mower for the price but he wouldn’t make much so he didn’t want to sell it, those 2 experiences alone helped me decide that my after the sale experience probably would be as sorry also. Michael helped me select a Scag which is a very high end and high quality machine there was no pressure just friendly service and a willingness to answer all my questions. I highly recommend purchasing from CTE and Michael. Great job you’ve earned a customer for life!
Ive done business with the crew at CTE for many years and have never been disappointed. The attention to detail and service is paramount with them. I recently purchased a Land Master ATV from CTE. What a tank !. Perfect for hunting, farm work, etc....and it will go anywhere!At half the price of many ATVs its a deal. It comes with a choice of name brand engines, hybrids or all electric. I chose a Honda and am very pleased. CTE means quality!!!
Came in looking for a chainsaw. Talked to justin. He was very knowledgeable and assisted me in finding exactly what I needed. I was looking at something that was way more than what I needed and he told me that was too much so I sized down and even saved some money! Thanks again justin and CTE! Will be back.
Great deals on lawn mower and my brother got one today. Wonderful prices, rebates, VIP programs.
Very disappointed in their service department. I took a broken push mower, which ended up being beyond repair, but the counter man couldnt tell me what was done (or not done) to it because the mechanics notes were vague and indecipherable. It cost me $50 and a three-week wait to get nothing, not even a solid explanation. Moreover, despite a citywide mask ordinance, no one was wearing a mask.
The Best
Top notch customer service. These guys know the law care business. We have been doing business with them for YEARS and have always been pleased. They are always very friendly and very informative.
We stopped by the store just after closing time on a Saturday looking for a push mover. The store employee saw us an re-opened the store for us. He was very helpful by explaining the different models of mowers. He also explained the warranty and additional warranties that we could purchase. There was no high pressure and he took his time answering all our questions even though the store was officially closed. We purchased a Honda mover and he even serviced it for us right then so we would not have to wait until Monday to pick it up. We are very happy with our purchase and the service that we received.
Micheal has been very professional and always eager to help along with a great service dept.
Excellent place to shop especially if you are in the market for Steil products. I misspelled that!! Even though I did not purchase or order anything, I enjoyed the people working at the counter.
Did a good job but not had the part I wanted
Our church mower had a part break on the seat. Took it in and Justin ordered the part. Unfortunately the part was back ordered and they didnt know when the part was coming in. Tom made the decision to pull the part off of another mower and repair ours since we hadnt been able to cut the grass for 2 weeks. Went above and beyond and we appreciate it.
Picked up on Friday, repaired and returned Tuesday. Repaired as requested and mechanically, it had a nice tight feel to it. Definitely inspired confidence in the repair. Also, I am embarrassed to say, the mower had a lot of grass clipping on the blade deck. It came back cleaned (they didnt have to do that, but it was really appreciated).For those of us who do not have P/U trucks with trailers, their delivery service is a life saver.Great friendly people, throughout the transaction.
STOP! DO NOT USE CTE!!! If I could rate ZERO stars, I would!They tried to rip me off saying that my mower needed a lot more parts and labor than it actually needed! I left and brought my mower over to Lewis Lawn Equipment on 231 and they did exactly what was needed for less than 1/2 the cost that fraudulent CTE was trying to get from me!!!
Great sales staff. Friendly and knowledgeable.
I have never had a business try so hard NOT to help me! I came in to have a lawn mower repaired. The guy at the counter gave me all sorts of reasons why I should not have my lawn mower repaired...and didnt even try to sell me a new one, just didnt want to do the work. I would never do business with them....not that they would want to anyway. CRAZY!
The Serialized Facility Associate here is absolutely incredible. Top Notch if you ask me...
The convict-looking tattood guy at the front desk didnt even speak to me; too busy surfing the web & drinking coffee. the other lady had a very poor & disgruntled attitude, like she was pissed off that she had to put down her cigarette out back to help me.Take your business elsewhere if you expect courtesy and professionalism. If you need a $800 push-mower then this is the place for you! Ill never spend a dime in this shop, even though I loved my CTE in Auburn & have done business there for ten years. Shameful.Even though good help is hard to find: I would pay the extra $1/hr for somebody who will treat customers with respect. I came in this store to PAY for a service & ended up ordering my parts online and doing it myself.This bad experience would be forgivable if they were busy and booming, but this was not the case. Their staff were just lazy & rude & condescending.
Excellent service and good prices.
Seems to do a good business with the professionals. I had a small engine repair. Good quality.
Great Service, the manager Mike is the best...
They are very helpful and can usually get parts here that I cant get elsewhere even if it is not a brand the normally carry. One of the few reasons I would come to Montgomery.
Great people, service, has what you need to take care of your yard and more. GOD bless these guys.
Quality ATVs and mowers and all you need for your lawn. Lawn equipment repairs are done here by certified repair technicians. Flexible financing is offered on ATVs and sit mowers.
Everyone from top to bottom at CTE are friendly and professional. I had a warranty dispute with Briggs and Stratton about a problem with a new engine. They told me to take it to and authorized B&S svc ctr. CTE inspected the engine and reported their findings to B&S. They explained my situation but warranty was denied by B&S. I persisted for over a month and finally gave up in frustration. I went to pick up my ruined machine and pay for the labor etc. There was a little confusion as to how to handle the bill and a gentleman named, Bruce wanted to know what the story was with my mower. Its a long one but he listened and agreed that something was wrong. He said leave it here, send him an email with the whole story and hed make a few calls. A week later he called and said B&S had reconsidered and was giving full compensation. I couldnt believe it, as I am a rare customer. I brought the mower home yesterday and saw a sign as I was leaving. Bruce Holder was his name and he was the owner. Now that is customer service from top to bottom! I cannot give these folks any possible higher grade or praise. So I bought them all donuts! They have a customer for life with me. I cannot recommend them enough. Thanks all.
Very nice and helpful but they did have what I was looking for but nobody did.. never netch market
This shop is the best. They were so helpful. I will buy from them only !!!!!
Amazing people! Incredibly helpful and knowledgeable!
Great place to get lawn care gear.
Didnt have what I wanted
Really worked with us on financing or new zero turnThe mower itself seems heavy duty so far for is price range, cuts great
All of the service technicians are very respectful, professional and knowledgeable of parts and equipment. For this new purchase, my wife and I met Mr. Nate. Mr. Nate is a wonderful young man, who in my opinion is an asset to your store.
I have purchased equipment from CTE and the experience has been good. Calvin helped me with my recent purchase and he did a good job advising me during the process.
They fix my stuff so quick and it runs like its brand new
They went the extra mile to make sure that a big Christmas gift made it under the tree on time. Every guy working behind the desk was professional and friendly. Will buy from them again.
Worst place to go for repairs. Dont waste your time coming here.
Didnt have what we needed
Great staff and great service.Always a pleasant experience.-PJ Belser
Local business under great management! Shop here.
They carry best in outdoor equipment but their high
Friendly and helpful staff. No sales pressure or upsale.
Dislike non certified techs working on customers equipment for 80per hour just to speed threw jobs . Quality is important not quantity. Had pleasure of being the tech on lunch break to come back to inventory manager doing work I had already performed repairs too and behing a commisission based job having a hourly staff member perform techs work...hmmmm some ones pocket getting bigger lol. Scam artist you are.
My husband bought a landmaster 300 this summer. Love it so much the people there are so nice and willing to go the extra mile to help great group of people.
They have the number one customer service in town! If youre looking to buy new equipment or just parts they will go out of there way to make sure youre completely satisfied. Thanks calvin!
Personnel explained differences in their products thoroughly to help me make a decision. My sales rep Calvin worked with me to get me up and running. Would certainly buy from CTE again in the future .
Great service and prices
Great place
Great !!
Helpful staff and good variety of equipment
Got started with my new kombi system and everyone there was very knowledgeable and helpful.
$80 minimum fee and 21 day waiting list.
Really, a 21 day repair backup .well have to go elsewhere and $50 just to look at a mower.What a joke.
Warm welcoming customer service
Excellent service
Great place
The parts employee was patient and through.
Best nice outdoor
Great service, quick
Great company
GREAT PLACE
Great Staff
Good stuff
Good company,
Great
Great
Friendly people