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Ward Muscatell Collision Center
1416 30th Ave S, Moorhead, MN 56560, United States
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Ward Muscatell Collision Center
Comments
Ma
Review №1

The car looks wonderful. A great job was done. Thank you.

Ch
Review №2

Great service, got the car back and it looked better then before the accident. Worked well with our insurance no hassles and really simple.

Al
Review №3

Super fast and worked with me very well! I loved their service and it was better than what I was expecting! They did a windshield and a bumper repair and both look flawless. They worked with me and my schedule to get it done, and were very friendly. They show they care about you and your car in all steps!

Mr
Review №4

Very nice people who word their best interest in getting your vechile right and if they dont they offer you your money back

Je
Review №5

Great! They paid attention to detail and kept me informed on what they were doing and the time it was going to take to get it done. They stayed on schedule as well.

El
Review №6

Awesome service, my car looks perfect after they fixed it, and it was done far sooner than I expected. Would definitely recommend, they do excellent work.

St
Review №7

I just want to say, Dave and his staff did a GREAT job on my Outback. From start to finish, they were Great to deal with. Excellent Customer Service is why I keep going to Muscatell and Subaru. Sales, Service and now the Body shop. Hard to find any better service anywhere. Thank you Muscatell

Ca
Review №8

The professionalism, timeliness, and overall great services that I am given when I work with Dave and the employees of Ward Muscatell is unlike any other collision center I have worked with. I now bring company vehicles to them for repairs, they’re always so great to work with!

El
Review №9

Gave me a vehicle to drive, did good work

Ja
Review №10

Very good service. And quick

St
Review №11

Tremendous service!!! Quick and Professional. Recommend to anyone looking for vehicle work.

Ta
Review №12

They did a great job! I had been recommend to them after having difficulties with the first place I had gone to. They matched my quote that had already been made, and when they found out that more money was needed they contacted the insurance company for me! They had told me it would be three to four weeks before they could get my car in but they got it in within two weeks. And when I was told it would take seven days to fix by the other people it only took them four. Not to mention you get a free loaner car if needed. My car came out looking better then it did when I bought it! Great Job Guys!! I highly recommend them.

Fr
Review №13

Excellent work and they treat you right.

Jo
Review №14

Always a pleasure working with Dave and his Team

Ca
Review №15

I had an appointment at 3 and they got me an on time I thought Id be there for a long time getting my estimate I was in and out of there they are friendly and they took the time to go over my estimate and explain all the repairs and answered any questions that I had I would highly recommend him to anybody

Ed
Review №16

I went to get an estimate on my Subaru Outback and get it repaired, they estimated $1,700 for something that two other repair shops now have told me should cost no more than $600. They were super friendly to begin with, but after I said I was not going to go through with the repair, Dave came out and told me in a very aggressive tone So are you going to pay for our time? but all I got was an estimate which they advertise as free.

Be
Review №17

I cannot say enough good about my experience with the people at the collision center! Dave helped me so much after my accedent, I have never gotten in one before so I was absolutely clueless!! He was so kind and helpful, it literally took ALL the stress out of the situation. I am still amazed at how great they treated me. It felt like I was working with family!! Thank you guys so much! Ill recommend you to anyone!!

Ri
Review №18

I had work done on the front end of my car and the guys did a great job matching factory paint, etc. Very nice people to work with!

Ju
Review №19

Replacing rear bumper was quoted 1 day, took 2.5. No updates given, they later blamed insurance.I asked them to lock my doors when left outside unattended because i have power tools for work in my car, they didnt.The interior wasnt vacuumed.When I brought all of this up to the manager, he told me talking to me wasnt worth his time.

We
Review №20

Very good customer service, they give you advise and best recommendations when you have a collision to claim insurence.

Ke
Review №21

Dave and the team are always great to me and the people I send there. Great work in a timely matter! Thanks for always taking care of us!

Er
Review №22

Great service great paint work done right.

Ka
Review №23

The best of the best and so helpful!! Would highly recommend.

Pr
Review №24

Because of their sign right out front saying “free estimates”, you would think that would mean exactly what it says. However management became very confrontational, condescending and unprofessional when we told him we decided to pass on getting the work done.Their quote was hundreds higher than other shops and I really am not sure how they could justify such a high price. Manager accused us of wasting his time and ripping him off. Can we really be the first ones that decided not to get work done after an estimate? It’s totally acceptable if you would like to charge for estimates, but you have to be upfront about it and most definitely not have signs that advertise a free estimate.If a customer decides to pass on your repairs, apologize to the customer, ask if there is anything you can do to earn their business and make them feel they are always welcome to give your business a shot again. Instead, I was treated very disrespectfully and they made sure I would never come back.

Je
Review №25

They were $1200 (or 65%) less than other guys so I also got a cracked light replaced, still walked away with $400 from insurance, and they gave me a free car to drive. Uhh... pretty duh choice here!

Ca
Review №26

Condescending and felt like I was wasting his time when I came in for an estimate. I dont know how the rating is so high from the past very negative comments I have read.

Du
Review №27

Awesome bunch to deal with. Fast friendly service

Jo
Review №28

Did a great job, friendly

th
Review №29

Win

Information
100 Photos
29 Comments
4.3 Rating
  • Address:1416 30th Ave S, Moorhead, MN 56560, United States
  • Site:http://muscatell.com/bodyshop/index.htm
  • Phone:+1 218-233-1575
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Auto restoration service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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