Both the salesmen I worked with, Jesse and his manager were very eager to settle my deal. They were friendly and took the time to work with what I wanted. I love my new Blazer and Im satisfied with the deal I got. Thank you!!!

This place is the best dealership in Moreno valley.I have purchased my vehicles here without no issue. The customer service is great, and they will work with you and help out to assist in anything thats needed. The managers in sales are very helpful. Thanks Roberto & Esteban, Im on my second new vehicle now. My first vehicle I purchased it here and brand new and my second vehicle is brand new too. I love it, best deals here and they will work with you.....

Excellent service, I highly recommend visiting this location in Moreno Valley if you’re looking for a car, truck or SUV whatever you are looking for they have it here, highly recommend Alex Felix he’s our guy, great vibe and very helpful also Manuel, very happy with our purchases every time we go here for a new vehicle.También la mayoría habla español that’s a plus for some of us :) I’ve recommended this place to 5 of my family members and they all walked out happy with new cars

I recently purchased a 2021 Chevrolet Corvette from Moss Bros. Chevrolet in Moreno Valley and Dave Oley and his team by far exceeded my expectations. They are extremely knowledgable and answered all my questions. If you are looking to make any vehicle purchase look no further than Moss Bros. Chevrolet. Hands down the easiest and fastest car purchase I have made and I would 5 out of 5 recommend you to Dave Oley and his exceptional crew. Thank you!!!

The staff here were very friendly. I went in to pick up my wifes car, and ended up getting a new car. I would definitely recommend this place to anyone I know

Got a beautiful red truck, Silverado !!, awesome salesrep and team to work with !!, second car i bought from them !, Toyota Sienna in 2017. Jesse, great salesrep !, coming back soon to trade in my Sienna 2017 !!

Best dealership in so cal in my opinion! Friendly staff! Very family oriented! Be sure to ask for sammy! VERY helpful very knowledgeable! Down to earth guy! Hard working man! Thank you sammy! Also Mark the sales manager is awsome! Hell help you out regardless of any situations youre going through! Thank you guys!!

Moss bros, very professional and very informative. Dont know why it took me so long to give Moss Bros a visit. Hector, Mickey, and Nancy were awesome . They all worked very hard for us and my family thanks you. Happy 4th and God Bless You

Jason was great, he took my information and car right away. I received a message from Jason within a hour that my car was ready . Great service.....

Fleet Salesman Greg and General Manager Dave are the Best in the Business. Recently purchased and 2021 Chevy Colorado and I cannot thank these two Gentlemen enough for their Help and Guidance! It was totally worth the drive from Orange County to Moreno Valley!!!

After setting up an appointment and delivering my vehicle to the dealership early in the morning I received a call at 4:30pm stating my vehicle would not be repaired until the following day. This was a shock because the only thing that needed replacing was a recalled airbag. There was no reason provided and no timeline given to when the repairs would be made. It wasnt until I called corporate office that my issue was taken seriously and resolved.

I have tried three times to buy an advertised vehicle and the follow up has been terrible Nick was one salesman and I dont know the name of the other one. They did confirm it was available there said they probably could not sell it for the advertised price which was MSRP, now have a callings to the Sales manager without a response this far.

All I can say I’m fed up, I had a warranty done on feb still haven’t received the part. I have called about 4 times the month of September asking to speak to a manager and they say they can’t transfer me. I am done and fed up and just want my screen replaced. Don’t even go here try any other place but here. Worst customer service.

Avoid this service department at all cost, total lack of communication! They dont answer the phone when you call. After 17 days no work had been done

Great service. Friendly staff.Vehicle was taken in, left for a day for what needed to be serviced on vehicle.

Courteous staff. Kept me apprised along the way. Changes have made my car run great.

DO NOT SERVICE YOUR TRUCK OR CAR HERE!!!! I had a horrible experience. I came in the first time with my 2016 Colorado to get my AC looked at. They had it for 3 days.. After the end of the 3rd day had to call multiple times to reach some one. They sold my a part that didnt fix the problem. Brought it in 3 weeks later to hopefully have my issue resolved.. they had my truck for 4 days this time with still no luck.. finally on the end of the 4th day I picked up my truck...Absolutely the worst place to go to!!!!!!!

C.J. Scott helped us find the exact car we wanted and got us driving away in it super fast. He was very personable and made us feel super comfortable with our decision. Great experience.

The experience at Moss Bros Chevrolet was good! Got a really good deal for my new 2021 Chevy colorado!

I had a great experience at Moss Bros. Chevrolet. My sales person Desmond Scott was awesome!

0 points for service associates. It looks like they dont wanna work Saturdays so They almost kicked me out. I got a CPO car 3 weeks ago from another dealership & I have the PrePaid Plus maintenance package but he told me that I will pay for anything or go to the dealership you got the car from. He said even if its an oil change I will be covered just up to $45 because its different management although I got a maintenance package that should cover me on any dealership in the US. Worst customer service & I saw him doing the same thing with another customer to kick him out on Saturday.

Im very grateful that I went there first I dealt with Abel. Then he handed me over to Sebastian who was very knowledgeable and knew his ins and outs was very respectful polite and gave me the vibe of trustworthyness. The whole company was just a great experience! The only thing that sucked is that its very time-consuming and my money didnt come out the way we needed it to so well deal with it another day. But they treat you like family I highly recommend that you go here and they will do anything they can to have you leave happy content and satisfied thanks Moss bros you have literally wowed me! Once I leave off the lot with that car Im going to be in heaven what I wanted was the Chevy spark and I got the Chevy spark .A little pricey but Im sure I can manage. Ill be going across social media and giving you guys more than five stars if I could but definitely a five star rate! ❤️ Also shout out to Mickey who stuck his neck out for me, who also went above and beyond if not more due to his positioning but all of you guys definitely deserve a prize, global prize at customer service if I could Id give it to you. all of you definitely deserve it 100% 💚

I went in for a oil change and my vehicle had sensor issues. I had to come back the next day because of the sensor issues the Service manager went above and beyond to help. Moreno Valley Moss Chevrolet is Great!!!!

Staff will not give you a price breakdown so you know what exactly you are paying for. They force you to buy add-ons you don’t want. They don’t take “no” for an answer. Do yourself a favor and go to another dealership.

HORRIBLE EXPERIENCE AT THIS DEALERSHIP! ANYONE WHO IS PLANNING TO SERVICE THEIR VEHICLE, AVOID THIS PLACE! I TOOK MY JEEP FOR AN OIL CHANGE, COUPLE HOURS LATER IT STARTED MARKING HOT OIL . I TOOK IT THAT SAME DAY, THEY CHARGED ME ALMOST $1,000 AND THEY DID NOT FIX ANYTHING. INSTEAD, I HAD TO FIND ANOTHER MECHANIC AND HE WAS ABLE TO FIX IT. ON TOP OF THAT, I WOULD CALL MY ADVISOR AND HE WAS NEVER AVAILABLE, HE NEVER HAD THE COURTESY TO UPDATE ME ON MY JEEP. I HAD TO ALWAYS DRIVE UP THERE TO KNOW.. VERY UNPROFESSIONAL, I WOULD EXPECT THIS DEALERSHIP THAT IS KNOWN TO BE VERY PRESTIGIOUS TO FIX VEHICLES BUT DOES THE OPPOSITE.

There were some items that I did not want ie: GPS System, I was told that the system was pre installed on the vehicle. This was not true, confirmed by your service department. Definitely would not Recommend Moss Bros Chevrolet to any of my family or friends.

I came in to ask the service department why the tire shop couldn’t relearn my tire sensors. Only thing the person seemed to hear was tire pressure and suggested I’d pay the service department to have them reprogrammed. I then continued by saying I will try to re learn them on my own because my car has a mode which allows you to program them yourself as I told him that I expressed concerns for my key fob not working properly and explained that I got an aftermarket one. Again all he heard was key fob and suggested I get one through them. $400 dollars later and here I am with all the same problems and a useless new fob which was what he recommend. Now I don’t recall the gentleman’s name but I hope this review can shine some light on these folks representing the service department and how well they treat their clients. Thank you moss great way to sell the brand !

Richie was a salesmanMade it very possible for us to buy a carAnd super niceI would highly recommend him

C.J. helped us out and he has excellent customer service. He cut straight to the point and we where in and out with out new car. Thank you.

CJ helped us out immediately and took great care of us! So thankful to have such a good experience while buying our first car!

Went to the dealership to look at Silverado trucks. Found one we kind of liked, Went in to speak with a sales person who immediately shut down any negotiation. Felt attitude from the guy the minute he sat down. Told my husband lets go. I walked out, my husband followed a few minutes later. After he spent a few mins laughing at the situation. Because I do not anger easily. Next day went to Rotolo Chevrolet in Fontana paid $45000 cash for a better truck than we were looking at. I would never give my business to Moss bros Chevrolet. Wish I could remember the name of the guy we dealt with ..Sorry for the first guy that showed us the truck. Mabe he should go work at Rotolo

Dave Oley and the team at Moss Chevrolet are the best and really try to make the your car buying experience seamless and easy. We got no BS haggling and were in and out quicker than ever with a great price!

Alfredo in the service department was very helpful, and kept me updated on the process while my truck was in for service. Great accent to the Moss Bros. Team

They do false advertising. When you come to see vehicle is not as advertised. Make sure you inspect vehicle and take pictures of price advertised to proof to management and even like that doesnt believe you. Is a joke and waste of time this place.

Very limited inventory. They want to push used cars. They have more used than new.Looked at the Silverado. Great truck but rediculously over priced marked up over 5-8k over MSRP. Plus they dont have any of the higher trim models in stock.

I read the reviews on Moss Bros. Chevrolet before inquiring about a vehicle at the Moreno Valley location. I was a bit hesitant but I decided to give them an opportunity especially because they had a Chevy Tahoe that I was interested in. It is a 2017 and it is all blacked out. I went back and forth with a couple of different people trying to get some information and finally got somewhere. I asked many questions and asked for a photo of the dash. I was satisfied with this response. I also asked the salesperson to do a thorough walk around of the vehicle for any noticeable problems with the paint, scratches, dents, etc. I do understand that the vehicle is a 2017 and will have some wear and tear but I was told that the interior and exterior of the vehicle was in amazing condition. I decided to apply for credit got approved and made the 5 hour drive one way to pick up the vehicle.When I arrived at the dealership they told me the vehicle was almost ready for me even though I was told 4 hours prior to my arrival that it was being detailed. The salesperson informs me that after looking at it when he went outside to check to see if it was ready that he noticed some of the paint chipping on the trim because it had been painted. (I can understand that). After going outside to inspect the vehicle there were paint coverups, paint chips, the black on the wheels was peeling and a spot looked like it was covered with black nail polish. Definitely not worth the 43000 asking price and the roundtrip 10 hour drive. On top of that then they tried showing me vehicles in just as bad shape. Overall a horrible experience. Take your business elsewhere.

Fast and easy buying process. The sales staff was amazing. Was able to get my son his 1st car that he absolutely loves. Thank you staff!!!! Tom from service ensured the car to be in excellent working condition when it was picked up. Thank you Moss!!!!

The staff is friendly, never had a bad experience and my family and I have bought several cars from them. The only issue I have is that the service department damaged something in my third row seat about 2 1/2 years ago and have yet to replace it. They keep telling me its on order or its backordered due to the pandemic. Everytime I take my Traverse in for service its a different story and everytime I call in to follow up on the status its like its the first time theyre hearing about it. Was supposed to have this resolved in 2 weeks, its been 3 1/2 weeks and have yet to hear from anyone in service. This will be our last time purchasing from this dealer.

I went in because Altura Credit Union had already approved me for a certain dollar amount and I was turning in my truck (which is paid off) as the down payment.I specifically told Scott that I did not want me credit ran because Altura already approved me. I made it very clear that I did not want them running my credit. I was told that I had to fill out the credit app, it’s be sent to Altura and Altura would not run it because I was already approved.Again, I told Scott “ I do not want my credit ran again, I need to make sure we’re clear on this”. Scott assured me that they wouldn’t, so I signed the credit app. Scott goes to the back and a few minutes later, I get an alert from Experian that my credit was just ran. By who, we’ll Moss Bros of course.Don’t trust this dealer. If you’re giving them your social, you better believe that their going to run your credit. If they had explained that it had to be ran then I would have likely agreed to them running it, but the thought of someone looking at me right in eyes and lying to me just to make a sale is infuriating.They have no respect for you. They just want to sell you a car and they don’t care what lines they have to cross. I should have known better because a few years ago, the other moss bros across the street did the same thing when I actually brought a pre-approval letter from capital one.Horrible!!!!

Very well welcomed and attended very fast

I inquired about a $83k 2021 2500 HD truck, received and email and then a call from Jesse Meza as an Internet Manager. Told me that they are going to get $10k over MSRP for the truck, no exceptions. He also informed me that they dont even have the truck in stock lol. I told him that $10k over MSRP was a problem and before I could finish my statement; he hung up on me.That is cute, you won the the phone call, lost any possible way to earn my business.

I hate dealing with service advisor who try to up sell and make commision. I tell them no to a $100 cabin air filter which I can change myself for $19.99 and their attitude change. They are very rude and condescending. Never again. Sorry for you not making max commission on me I could change my own engine and cabin air filter and save over $150.

My name is Brianna...Do not buy parts still have yet to contact me regarding my converter I purchased two weeks ago and they told me would be there in 3-5 business days and everyone in service is very rude as well as parts and as soon as you call the number it sends you to voicemail even tried calling the general manager Dave just horrible service all around...... you don’t answer so don’t say call you Dave when I been trying all week

I would never go back to this place. bought a truck the end of april added a bed extender and all weather floor mats a week later decided to cancel extended warranty filled out paperwork and sent it back on april 29 now it is june 29 and had to resend warranty cancelation paperwork and they are just sending out my bed extender and floor mats. working for a lexus dealership i think this is pretty bad customer service i would give them a zero on csi rating.. stay away from this dealership.UPDATE: As of 8/16/2021 just wanted to add some more info. they sent me a check post dated july 23 for a tax refund that was made out in april. its good for 90 days. now on 8//2021 truck was paid off and they owe me a gap refund check and still have not heard anything . went to bank today with tax refund check and was told it may be to old . this is some dealership.UPDATE As of9/9/2021 still waiting on gap insurance check because i paid off truck in june sent paper work on 8/4/21 now they tell me it takes 8-9 weeks for check. some accounting office in this place.UPDATEtoday is october 7 2021 still no gap refund check after waiting 9 week per nancy precidio now she wants a cancelation form that she never mentioned before what a racket this place is as I work at a Lexus dealership and my finance guy says this treatment is b/s

Purchasing a vehicle at Moss was the best experience ever! From my initial phone call with Mark in Internet sales to arrival, I received 110% customer satisfaction! Mark was very professional, made my car buying experience enjoyable. Unlike many dealerships upon arrival sales reps can be very pushy or simply rude. Moss did everything possible to send me home with a new 2020 Chevy Equinox without using a co signer. Thank you Gabriel for assisting me with all of my options with financing. Im very happy with my purchase! You all did a wonderful job as a team including the young lady who I completed my purchase with in Finance! I will definitely send friends and family to purchase vehicles from you!! You all made the difference by simply smiling creating a welcoming environment that most dealerships fail to do...Once again thank you!Diana Morales

They were very friendly and helpful to me.

They were very sincere. They met all my needs. I recommend anyone to Moss Bros. Chevrolet.

Total trash. Steal from your car so be careful. Very dishonest

Consumer Beware: This dealership is dishonest and will try to bleed you dry. I visited the dealership to view some pre-owned trucks. We found one that we liked at a price we could work with. They appraised my vehicle and claimed the report had damage, and that would devalue my potential trade. I had already run my own vehicle at other places and there are no damage reports. They said they would show me the damage reported, but never produced the supposed dirty Carfax. Instead they brought over the finance breakdown with several thousand dollars of dealer add ons drastically increasing the overall price. At this point I left and will not return. Since then I ran my vehicle again on my own to verify there are no accident or damage reports associated with my vehicle. Watch these guys and watch their numbers. They will try to sell you a payment and try to keep you from looking at the actual numbers. Shady and dishonest. Guys like this give good dealers a bad reputation.

Decent service department, but no good surprises on cost. $69.99 service translates to $180.00 for diesel...

Very professional courteous Timely very well satisfied.

Great service

This is the place to get your chevy. A great selection of trucks and SUVs

Not pleasant it seems that do to low inventory they are adding a additional markup to sticker price 6000 bucks on the colorado I was interested in. 35000 then with markup over 41000. Is this common practice?

Rami, super cool guy! I helped him he helped me! Would definitely come back! Great customer service from him!

Weny in there with No hassle. Mark and the team helped get the truck I wanted . Thanks

My experience with Moss Brother was Outstanding the Sales Man was Fantastic, and new everything about the vehicle I purchased, I give the Sales Man a 10.

Tonight has truly been the absolute best experience ever with purchasing a vehicle. In the past, we’ve bought Audi’s, Camero’s and a Tahoe, however the Jetta R Line purchase seals the deal! I personally want to give a special “Shout Out” to Erick Amezquita, who exemplifies customer service, strives for perfection and went beyond the call of duty to ensure that we were all happy. Thanks for patience, Professionalism and contagious personality, but most of all, THANKS for being YOU! Job well done ☺️

These guys took a loser and made him a winner! Alot of compassion and care. They really care..

Great service as per usual.

Was talking to sales person sales manager came And rudely interrupted our conversation our conversation never came back out I left

DO NOT BUY PARTS FROM HERE!!!!!I went to purcahse a part for my camaro that ended up being the wrong part i paid cash and returned it a few days later. Then when i tried to return it they stole 20% off my money by adding their bs restocking fee and they didnt even refund my money right away. They instead said they were gonna write me a check by mail that was going to take 3 weeks to arrive to my house. Yes it does state it on thier invoice but once your invoiced its too late!! Guess its just a bad experience 1st and last time i buy parts from here go to diamond valley chevy dealer in san bernardino no restocking fees and they easily give you your money back! Same day on parts!!! No hassles!!Dont buy parts from here moral of the story!

As residents of Moreno Valley we believe in supporting our businesses in our community! We have always purchased our cars there feeling comfortable knowing we will not be dealing with a pushy sales personnel! I want to say Thank You to everyone there that helped with our new purchase for working with us and understanding our needs! As always we enjoy coming home with our new car!

I wanna do a shoutout to scott Eggerichs for his excellent customer service. For making my family and I very welcome. He was very professional and answered any questions I had he was on top of everything making my purchase easy. My family and I are very grateful to have had him as our sales man. Also shoutout to the team who help make everything happen thank you all very much you guys are a true blessing!

Dropped my truck off for a rattle noise under the truck, its been setting there for 2days and they never even checked it out yet, no calls from them and every time i call they say we dont have an update yet, its my work truck so Ive been not working for the last 2 days, and most likely not going to have my truck for another few days atleast Im hoping i get it by then, most likely i will not use moss bros again, and they say let me talk to the manager and Ill call you right back, and then never get a call back

Mickie and Robert H. are awesome people, had a great shopping experience at Moss Bros.

Jesus Alvarez our sales agent at Moss Brothers was very friendly and It made it easy and enjoyable to purchase a new vehicle. I would recommend friends and family.

I was in the car business for 10+ years, and Ive purchased my last 4 vehicles from Dave Oley. Believe me when I say: I wouldnt go anywhere else! Although I live in Hemet, and have a local auto group I could go to for service, I pass them by and head to Moss Bros. Chevrolet as they are my resource in the car business!Thanks for having professionals, with integrity!Most Sincerely,The Lampley Family

Watch Out theyll Rip you Off. Stop Turn Around and Leave. If you stay they keep you there untill you give them your Money. Dont Do it.....

I bring my truck here all of the time, but this last time was some BS. The last time I brought my truck in to get 2 motor mounts replaced and when I picked it up, both the low oil pressure and check engine lights came on. The next day I dropped my truck off and they took an entire week and acted like it was fixed courtesy of them. The next day both the oil pressure and check engine lights came on again. I dropped it off yet again, and a week later I had to call about my trucks status only to be told that I now needed a new oil pressure relief valve and oil pump, and it would cost me $2,300 to fix, which was right before Christmas, and after I had just paid a total of $3,500+ between the last two visits (approx 1 month before) to have my truckfixed which DID NOT include the oil pressure valve & pump, because it was never an issue. They tried to recommend that I get a new engine for $4,000 - $6,000 dollars, and even tried to sell me a new Tahoe. I picked my truck up and took it to another mechanic shop on Sunnymead Blvd, and the mechanic told me that customers come to him all the time with the same problem from the dealer. The mechanic put something in my oil tank to dissolve any possible gunk and gave me an oil change, and both the low oil pressure and check engine lights disappeared and my truck runs perfect for $60 freaking dollars!!!

My truck was broken into, so I brought it here to replace the door handles, starter, and plastic shell around my steering wheel. I was quoted approximately $1200 for the repairs. When I arrived to pick up my truck the total had grown to $1920. 1/5 of the value of the entire truck. I verified only one employee worked on the vehicle and had only needed to spend about 4-5 hours working on the repairs to finish them. The total cost in labor alone was priced at $1100 for 4-5 hours of work from 1 single employee. Never take your vehicles here, a body shop will cut your price by 75% in some cases. Horrible.

Bought a new 2021 Colorado payment is a little higher than expected but they did help me get more extras in my vehicle than expected. Very friendly and the best part not pushy as expected Great experience. Thanks Josh.

Alex was very helpful he was Able to seek a Truck and meet me right in the Middle...2014 Chevy silverado

Purchased a used chevy challenger last month. Explain to salesman I’ll be using to vehicle to travel for work. Driving on the freeway last night I get a flat tire out of nowhere. AAA takes a hour and half to reach me only find out I’m missing the tool to remove the lug nuts to put my spare on. Mind you Chevy had me bring my vehicle back the day after I purchased it to put new tires on. So I had to come out of pocket for a hotel for the night and have my vehicle towed to the nearest tire shop to buy a new tire. Mind you I was traveling home from Northern California and caught my flat in the middle of nowhere. Moss Bros should reimburse me for my expenses at the least.

Great Service.

Had such a wonderful experience thanks to Salesmen Noah and Jesus. Noah took the time to ask me if I had been helped which was amazing considering I had been waiting for a while. Jesus worked with finance and although the original car I wanted was sold they worked hard to get me into something just as comparable. Very pleased to have driven 50+ miles to this dealership cause the service was great!

They Greeted when with a smile when I walked in and when I found the vehicle I wanted to buy they worked it out until I was satisfied and have been treating me the same even when I return for service I recommend them 100% they take of you.

Awesome customer service! Made it a smooth purchase! The staff was very friendly! Sales manager Sabastian was extremely attentive and patient. Also, they went out of there way to deliver the vehicle to me! So excited and happy!

Extremely friendly. Great customer service and very efficient. Didnt have to wait for my truck very long at all. Guarantee I will be back and very nice waiting room.

The sales staff were extremely patient with us when we were in the negotiation and trade in process. They really took their time and listened to what we wanted. I highly suggest going to this dealership to purchase a car.

It was a mixed overall experience. Firstly, the people were very friendly, the place appeared clean and everyone looked professional. They also didnt try to force me into buying, just an expected nudge.Fifteen minutes before my appointment, I received a call confirming my appointment and I confirmed that I was on my way. I got there maybe 15 minutes late and learned that the car wasnt on the lot. The car arrived there about an hour later and I was informed so I returned a few hours later.My issue is that the car has a lower price listed online and on their website than the window sticker price. When you get there, they claim that car sells for $5000 higher than you can find it anywhere and that you are already getting a deal. They also try to get you to purchase a vehicle based on monthly payments which is never a smart thing to do.The car is still listed on all sites and has some hidden damage (cracked mirror frame) that is not being disclosed on the listing and you will probably find after youve already made the purchase.They absolutely do not budge on used car prices. This is due to the overinflated price that you are supposedly getting a savings from and some dealer installed options.I was happy for the experience though as I was able to test drive the car and I knew that I wanted the vehicle. I was also able to find the exact same car in color black that I really wanted with with some very awesome options when I was willing to get this version with no extra options. I was able to get this for $3000 less shipped than they best deal that they was willing to take. It is now listed on their site for approximately $2000 less than it was listed prior and approximately $1500 less than the best that they offered.

No customer service skillsAt all!Tried to look at a Chevy traverseExplain to the salesman that I am on a wheelchair,And asked if he either had specs or could print me one up so I know if the car is accessible in any variation.Needless to say got every excuse in the bookAnd all he try to do is talk me into getting into one.Even have to explain that I’ve already been one and only wanted to know was options and specs.Don’t waste your time find a dealership with my helpful sales people that will actually try to help you find what you need.Especially if your a disabled Vet

Fantastic service! Thanks to Alex who was the guy who helped us. He was very patient and explained everything to me and my wife. Also the manager gave us amazing service. Would definitely recommend to anyone looking for a car to go here they will take care of you.

They list their vehicles for a lower price online and then when you arrive it’s a mark up of almost $6000 beware

I was there yesterday and I had the worst experience ever. They were trying to rush me into buying the car and when I noticed they added some extras that didn’t make sense the man helping me got really upset. I would not recommend this dealer.

I purchased my vehicle from Moss and have always taken it to them for service. They take good care of it and notify me when service is due.

I literally called and/or visited every Southern California Chevy dealer, and at Moss they took to time to listen on what I wanted for my son, they got the exact same car we wanted, General Manager Dave threw in black powder coated rims at no cost, and went above and beyond the extra mile. We are thrilled as this is the best experience on over 30 yrs of car shopping.

The service tech was courteous, I received my car back as the time promised, and I liked the 27 point inspection was completed.

POOR SERVICE, AND RUD SALES PERSONNEL.Difficult to get any answer for the sales representative, no body wants to return call, I am try to buy a vehicle from them since March 28 at no one putthe efforts to sale a vehicle ore help me try to buy it.

We love Moss Bros! The one here in Moreno Valley has the best customer service and has helped us every time we wanted a new car. (About 3 times 😜) thank you to Moss Bros in Moreno Valley!

I went in to moss bros Chevy to check out a Chevy Colorado. I was helped by Jesse Meza who was very helpful and informative. I appreciate the fact that he took the time to learn what I needed in a truck and helped get me into the one I was looking for. Thanks Jesse.

This dealer has a deal set with us and just didnt follow-through. I spoke with sales person Little Josh and confirm it. But wow . Dont trust

Knowledgeable service riders. Would of been nice if the truck was washed.

From the moment we arrived we were greeded with friendliness. Omar our sale rep was very professional and knowledgeable. He went over a beyond answering all of our questions as well as Mr. Pacheco (great man, very helpful). They both made our buying experience at Moss Bros worthwile.

I purchased a 2021 Chevrolet Suburban that had a warning light going off. I was told that the warranty did not cover until Monday and I picked up the vehicle on a Thursday. Then I was told that a rental would be paid by sales then service (starting Monday), meanwhile I’m paying for deposits and over the weekend on Saturday my vehicle was going to be looked at again because of the Misfiring codes. Nothing was explained to me on what was going on with my vehicle and since I would lose my deposit and the rental wasn’t extended, I drove up to Moss and took my vehicle home. This is the most frustrating experience that I have ever had to deal with on a 4 day old new vehicle. I will not recommend this dealership to anyone and will never buy anything from them ever again. The fact that they do not know what to do to fix the software because it is new makes no sense and why sell a vehicle that you have no idea on how to repair.

Everyone was super nice and helpful. Four stars because we were there for hours and weren’t offered water or anything to drink.

Im not one to make a post about any company, but this is literally the worst truck buying process Ive encountered. They will try and tell you after you get the sticker price that there is over a $3200 charge for gps tracking, clear coat on vehicle, and extra car alarm that can not be waived at all. I arrived at 530pm Dec 29th 2020 didnt finish the process until 10pm. When all the paperwork was signed and I had already moved all my personal stuff from my trade in vehicle to my new truck, they told me I had to leave the truck there because they forgot it didnt have the Pre delivery inspection done on it and maintenance left already. I told them Id be there first thing in the morning and even called twice at 720am when maintenance said it was being worked on, and 820am with the dealers ensuring the estimated hour long inspection was done prior to my arrival at 9. The maintenance department opened at 700am and I arrived at 915am giving them over and hour. Truck apparently was still not done and then they said they needed to order a part when I arrived. Then stated it may be 3-5 days to fix the brand new 2021 truck. At this moment I was already going to be late for work. I asked for a truck to drive to work for the next couple of days and all of a sudden they said only 20 more min and they can have my truck fixed and ready to go. 20 min ended up being 35 min. As I got my keys I checked the truck and noticed a large scratch on the back door panel. The GM was found and told me they had a guy that can fix it for me for free. I noticed the items I put in the truck the night prior were all moved, and they couldnt really explain why. Nothing seemed to have been taken, but the principal of touching my personal stuff in the back seat for no reason. Since they had to rush a detail was not done, but I was told I can bring it back to get one. Today is now Jan 5th 2021 and Ive been constantly trying to get into contact with the GM and no contact has been made. The sales people continue to tell me theyll have him call about the damage, detail, and wasting my time.

Long wait time even with an appointment.

Im trying to find an honest dealership to service my cars. I came to Moss Bros because I have used the GMC service dept for my Denali. However when I brought in my Camaro for a tire I was quoted 380 for the new tire before price match. Once my car was complete I was charged 380 for the tire and given the reason that because it is a run flat tire it required more work which I know is not true! I paid for the service but Im not happy with the deceit that came alone with it. I would not recommend this company for this reason.

Pleasantly treated. Edgar was our Sales consultant. Got my 2015 Civic there, great deal, Im pleased.