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Integrity Tire
24901 Sunnymead Boulevard, Moreno Valley, CA 92553, United States
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Integrity Tire
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Lu
Review №1

Honest dealership with experienced mechanics who do much more than change tires.Jason at the desk does great explaining what you need while leaving you decide what you want to do. I’ll return for my car service needs.

Aa
Review №2

Been coming here for 2 years (4 sets of tires). The staff may be a little slow to get to you, but they do a great job. Used to shop at American tires for my car, but this place has better prices, better tires & hands down a way better insurance package for the tires. Also, when you buy 4 new tires with insurance you get roadside assistance for your vehicle (which Ive used once). Also they offer a full line of car services at comparable prices. Im only giving 4 stars because of the lack of a service center in Fresno, where I commute to weekly. And having to plan being in Moreno Valley before or after my trip can cause lack of tire & alignment service to my car.

Ja
Review №3

This place has good and honest people working here. Damien helped me through my car problems and just honest with pricing and I whether or not I needed any changing at all. I’ve met him a few times and he’s always been super friendly and helpful. If you know what you need to get done, ask. If you don’t know what’s wrong, ask. They help with financing as well especially with people who need a little help with bad credit. My family has been using this location for a while. Highly recommend!

Me
Review №4

Worst place to go to. My 1st time going it was quick and easy. Now everytime I go their always calling to upgrade on something. Then today they say the last person to do my oil changed stripped my oil pan, BUT INTEGRITY TIRE is the only place to touch under my hood. And I basically had no choice he said put to pay 575 for it in order for my car to work.. so a 42 oil change turned into 575 + oil change!Then they tell me itll be ready by 1 now then say by the end of the day sometime but wont get me a time. NO ONE WASTER UR TIME GOING HERE, I sure will never go here again!!!

R6
Review №5

Clearly promotes walk ins but makes you wait 30 minutes just to talk to you so they can say that you need to call ahead or make an appointment. That advertising banner should be taken down or clearly fixed to state what it actually is.

J
Review №6

I would give this place 5 stars but I recently purchased new tires and then I got a flat tire. They replaced the tire but then they charged me about 50 dollars to mount it. They could have told me that before they did that.

Ro
Review №7

I’ve been going there for years now best service every and the employees and Damian are really helpful and respectful never had a issue while going there!

Dr
Review №8

The cashier Damien at the front was the most rude, unprofessional employee Ive ever dealt with. We came to get an oil change and when I asked him for a time frame on when I can expect it to be done he tells me I dont appreciate you telling me how to do my job I only have one guy Ill give you the keys back right now weve been coming here for years and everytime theres something that goes wrong but this time this employee crossed the line. On top of everything he wasnt wearing a mask and refused to provide me with a professional response. Is this the type of employee that you allow represent your brand? Clearly this man was having a bad day and taking it out on all customers which is not fair to us. Then when I asked him for his managers name he refused to give it to me. I will definitely be calling the corporate office to file a formal complaint. I can only imagine how he treats other customers. I wish I could give 0 stars.

An
Review №9

Not an honest dealer still not going back till this day. Went in for a full synthetic oil change n when I picked it up the mechanic said they told him regular oil?!!

Ni
Review №10

I went here twice and never again, they told me everything wrong with my car, put tape on my tube for my car, which isnt legal and charged me over 2 grand, guess what, my car doesnt work anymore. This place is awful, its sad they still get service.

Ak
Review №11

Little bit of a wait but I didn’t mind it. The guy who checked me in was awesome, I think his name is Edward. The dude who checked me out was spicy and had an attitude problem. Almost got me mad but I chilled.

Ve
Review №12

Got my car fixed a bit expensive but the good thing is they do offer a payment plan thats easy to qualify for.

Mi
Review №13

Lat in the day I needed a tire repaired these guys were the only ones willing to wait and help me out great customer service

Bl
Review №14

They good... busy... but good guys.. and they remember me..... haha

Cj
Review №15

Great price for oil change and tire rotation if you go through Groupon 16 bucks only thing that sucks is the weight I have a two-hour wait but you cant complain when its 16 bucks

J&
Review №16

I have been taking my car here for about 2 yrs. I get oil changes on a regular. Every three months. I commute to work everyday. my last oil change they told me my car was perfect!!!! Came back three months later for oil change they tell me my engine is blown!!! wow what happened? I still owe for all the other work they have done. Spark plugs and shocks used goodyear card. I got rid of it and bought a new one. It was 2015 kia optima 5 yrs old.

Wi
Review №17

I bought 5 Tires and had a alignment done, great customer service. Waited for service could not believe how busy they were but got it all done in a timely manor. Identified several problem That will need to be taken care of later. No pressure or up sale just friendly polite service. Thank you Peter!!!

Da
Review №18

They are called integrity but they scammed me out of a tire rotation. Took my money and gave me nothing in the end.

ja
Review №19

They will not rotate your tires!!got in this group on maybe three times and in the first two times I didnt notice it but this time when I went in I noticed they didnt rotate my tires. when I inquired about this they said that they have the discretion to do it or not do it based on the tires. This is not stated in the Groupon which is then false advertisement because theyre not rotating tires.

To
Review №20

Took me right in and fixed the tire thank you

Da
Review №21

Kool place

Is
Review №22

Good customer service,

mi
Review №23

Great job well done had my oil in my lime and done in a good time had my car running and feeling good thanks

Pa
Review №24

Oh man. Got up leave, on flat(the car). Drive approximately 3 blocks(slowly)people vary vary Human changed the tire.

Li
Review №25

Great experience! It was quick, easy, and very professionally done. Damien helped me and definitely seemed like a great guy. I dont trust my car with sketchy businesses I usually go to the dealership but I was recommended by a friend. Definitely coming back soon. Keep up the good work guy!

Gl
Review №26

My experience was very pleasant. I went in for a oil change, I was not Pressure to purchase a more expensive synthetic oil, the way some other shops do. The employees are all very professional, and courteous. The shop is clean and inviting. I feel the name speaks for itself.

Ka
Review №27

Great service. Very quick and helpful. Explained everything and even gave me options I was unaware of. Super personable. I usually go to the dealership for services. But I’ll definitely be making the switch.

Ka
Review №28

Integrity Tire is a great place for all of your car repair needs. They are fast, friendly and professional in every way. Another well known car repair business in town was clearly trying to run the price up on repairs that I didnt need. Integrity tire took care of the repairs for much less money. After our first visit the manager BJ knew our names as soon as we entered the store. Great place.

Bo
Review №29

Thank you Giovanni and its crew. Amazing job! Explains the process not like other businesses that all they care is making money and not earning customers trust. Super Pleased and my f250 is back in the road. Thank you guys.Sincerely, Michael

Ca
Review №30

These guys really helped me out! Very positive experience

Ed
Review №31

Went in for a alignment on my Tacoma. The crew there are very professional and competent. Got me out of there quickly pricing for there services is great also, I would highly recommend Integrity Tires of Moreno Valley.Thanks again,Ed Hernandez

An
Review №32

The manager took care of us personally. He was very thorough and explained each detail they found on our new car but did not try to oversell us anything we didnt need right now. 466 for four new tires and an alignment. My car has pretty big tires so this really was a great price. Couldnt ask for a better tire shop in Moreno Valley!

Ro
Review №33

Have been going to Integrity Tire for many years now and have always been treated good. Any repairs or jobs they do, Ive never had a complaint with and the jobs are always done right the first time. Their price is also comparable to other shops in the area but mostly less. They also always explain the why or purpose of the task/problem. Thanks for the past10 + years of service on my vehicles.

Jo
Review №34

The new staff is a lot better here now. Didn’t like how I was treated last time but this time Brian and JB took great care of me and my car. I ended sending my sister over there and she ended up buying tires and some other stuff. Great service good prices and people here.

Mi
Review №35

Great experience at Integrity Tire! I needed a new set of tires & an alignment for my Tundra but I wasn’t sure which tires were right for me. I met Peter, the store manager, who took the time to find the exact tire I wanted based on the look & mileage requirements that I described to him. He gave me a great deal on the perfect set of tires, the protection plan, plus an alignment and he got them installed the next day for me! Peter and his team are great and I would recommend them to anyone who needs tires or any other automotive service for their vehicle. I’ll be back to Integrity Tire for sure!

Se
Review №36

My boyfriend got his alignment done on his car and they got his car in super quickly and were really nice. The car is driving smoothly and they even let us watch Netflix. Would definitely recommend this place.

Ra
Review №37

Great service. Came to do oil change and told me what I needed fix. They help in making finance payments easy to do as well as What is more beneficial foe you as a client. They go up and beyond to help to do all work at an affordable rate.

Ka
Review №38

Great customer service! Damien was very helpful and took care of my car. It runs better than it has in years! Im glad to finally have found a shop that takes care of my car and isnt pushy about services! Ill definitely be coming back and referring my friends.

Gi
Review №39

Integrity tire completely lose up to their name! I have been taking my vehicles there for about 2 years since moving to the inland Empire. JB is an awesome guy and will treat you well.

Ga
Review №40

The three gentlemen that helped in the front were extremely helpful and made sure my car was done in a timely manner. Even the mechanics made sure my car was running well. They went over and beyond. It’s that type of customer service that will have me coming back. Thanks guys.

Sh
Review №41

My daughter directed me to this company and I must say that they are the best company I have ever dealt with. They fixed my car without any problems and were very professional. They have great customer service and I will continue to take my vehicle there to be repaired

Gr
Review №42

Great deal and service from the guys here. Peter took awesome care of my car and the wheels and tires make my car look new. Super nice and courteous to my wife and walked and talked her through the whole process. I’ll absolutely be back. Thanks guys.

Jo
Review №43

Have been using their services for a few years now and have always been treated with respect and fairness. Their services have always been of excellent quality and completed on time. I recommend this place for your vehicle maintenance.

Kr
Review №44

I highly recommend this place for all services they provide!! I got everything done on my car for a very cheap price. Also, me being a single woman Im always skeptical of going into any kind of auto shop alone in fear I will be taken advantage of and that was not at all the case here...in fact Edward made me feel like he was going above and beyond for me. Great customer service and great prices!!

Gr
Review №45

Damian was so helpful and really gave me the best price out there for Goodyear f1 tires. My car was done really quickly. I highly recommend this place.

Ca
Review №46

I am finally going to leave a review after so many years coming here. Ive seen many managers come and go and by far J.P is the best manager at this location. Integrity will be fools to let him slip away. I can always count on him giving us fair prices and the work thats done on my vehicles will always be taken care of. He is always first to cal and let me know the status of the vehicle. We appreciate that and will be coming here as long as he is there.

pa
Review №47

I went there early in the day... read very disappointed !!! But JULIAN came thru!!! He made amends for any unpleasentries... and sent above and beyond to help ke. I eould definitely go back. Hard to find a good shop... well done guys!!!

Ed
Review №48

I waited a long time for the service but even tho this sounds like a bad review my visit at this location was very exceptional and I added more every time they were almost done. They were very professional and had hard working people. Even in 95 degree weather! Keep up the good work guys!

Sa
Review №49

This was my first time at integrity tires. I had a Groupon for a 4 wheel wheel alignment. They do not make appointments, its on a first-come first-serve basis. They open at 8 a.m., and I was there at 8 a.m. they also did a tire rotation, and I was out and back on the road at 9 a.m. they are very professional, courteous, and customer service oriented. I will definitely be telling my family and friends about them. Amazing fantastic people thank you very much for all your hard work

Ol
Review №50

I took my car in earlier this week at 5:30pm and was told it was too late and to bring it in at 5pm the latest and theyll do the oil change. Yesterday I rushed out of work, drove my 50 miles from LA back to Moreno Valley to get to Integrity Tires at 5 for oil change. The husky guy at the counter told me Im late and they cant do it. After arguing with me a few minutes he looked at my account and told me that I have 11 oil changes in my service history and no other service was ever done, and refused to do the oil change. I told him that their prices are not affordable. They had quoted $600 for 4 tires which I got for $375 (exact same brand). His explanation was that they advertise the $11.88 oil change so that you may come and use other repair services as well so they can make money.Who in the world says something like that to a customer? It is none of their business.... When they advertise a price they have to honor it no matter what the customer does. And they have to treat all customers equally.They just lost 3 customers: myself, my daughter and son. And they have had other services performed on their cars before.

di
Review №51

I bought tire from GoodYear on Sunnymead in Moreno Valley 9 months ago. I got a flat tire so I called them to see what kind of warranty I had, they didnt ask any questions they said bring it in its covered! They fixed my tire and rotated the rest of them... free of charge. I was on my was in a hour... Great service 👍👏

Sa
Review №52

Helped me out a great deal with my car. Saved me a boat load of money in the future.Edit: They got my oil changed faster than I could order and eat my pasta at the Chicago pizza house near by. Too good.

Br
Review №53

Great customer service. Brian was very nice and helped me get my oil change done quickly. Would definitely recommend to friends and family and will be returning for further services.

Ho
Review №54

The guys at Integrity Tire are the best. They take the time to explain what the problem may be and offer repair options starting with the least costly and they stand behind their work. Its important to have mechanics you can trust to service your vehicle and not only do we trust JB, Edward and all at Integrity Tire but they are also truly nice guys. Wouldnt take our cars anywhere else and highly recommend them!

Br
Review №55

Very friendly and helpful Employees at integrity Tires. I had a oil change and tires rotated in good time. I will definitely go back I recommend it to anybody for a good place to get tires and oil change.

Ha
Review №56

They did an amazing job with my car and made it feel like new again. They were willing to help me out in pricing to make it a bit more affordable. Definitely better than the dealership in pricing and wait time. Will come again soon.

Ta
Review №57

The technicians were professional, efficient and provided excellent service. I purchased the high mileage oil change that included a tire check & rotation. Great service is priceless

Ch
Review №58

Easy. Gave them my alignment groupon. He told me my car would be done in about 45 minutes. It was done in a timely manner. He handed me the receipt to sign and I was out the door

Ja
Review №59

Day after Christmas, is better than Christmas morning, JB and the guys took care of both of my vehicles.. saved me a lot of trouble by doing the safety check, and saved me a lot of money by really recommending the right products for me... Not just to make a sale. They guys in the shop were very efficient... Gained a Lifetime Customer Today!!!!

Ch
Review №60

I dropped off my car today for a synthetic oil change and tire rotation. The employees were friendly and provided great customer service! I definitely plan to come back!

No
Review №61

The customer service was excellent and they did a great job on my car! The prices were also competitively affordable. Id highly recommend this place for a job well done as long as youre not in a hurry.

Er
Review №62

Very professional, kind and helpful! I got there 45 mins before closing for an oil change and they gladly took me and had it done in a timely manner! I would definitely go back!

LI
Review №63

Love the people and the service they are always taking great care of me and my car. Never worry about anything God bless you all and may you have much success. Janette H.

Li
Review №64

As always Peter and his crew were amazing. Great customer service, they go above and beyond! And my car is always done quickly! Thanks everyone for always taking great care of us and our car!

Ch
Review №65

Never disappoint here! Always very professional and kind to their customers. JB is very professional and honest with what needs to be done. I got a bunch of work done and it was done very promptly. My car is driving better than before! This is the only place I trust with my car.

An
Review №66

As I entered Integrity Tire Goodyear, I was greeted by Peter, the manager. He had a positive attitude and a professional demeanor. I explained to him that I had a screw in my front driver side tire. He took my truck back immediately and resolved that problem.He and his team have always treated me as a close friend, rather than a customer. I take my vehicles here if any work needs to be done.

Ke
Review №67

Goodyear Moreno Valley.. Integrity Tires is the best!!! The whole entire staff is great!!! Jovanni, Edward and Travis to name a few are awesome. I recommend everyone to go down and check them out. Excellent service!!!

Ak
Review №68

They were very quick and professional in finding the issues with my vehicle. Jovani the technician was very informative on the things I needed done with my vehicle. I came in just to get a nail removed but Im glad he informed me to get the works done. My vehicle was in need of some right away fixing. Im glad I went he showed me the issues that needed correction and never pushed a sale on me.. but rather suggested. Overall I am very happy with the service. My sister will be coming also to get her tires done.

Er
Review №69

I just moved to Moreno Valley and had the blessing of finding this place. Thank you so much for your outstanding work. If any of you have car problems or have any car needs. Do yourself a favor and go here. You will be so glad you did. I am a repeat customer and could not be happier with their outstanding customer service and fantastic work.

Da
Review №70

These guys were awesome! Took me in on Sunday with no appt changed my oil and rotated my tires in just an hour plus looked for a mysterious rattle I was having. They found nothing and the rattle is gone! I’m not complaining. Great experience and definitely have a repeat customer in me

Wi
Review №71

Once again the Gentleman @ Integrity Tires gave me the best service in Moreno Valley. If you need anything done to your vehicle, this is is the best place to do it. They are honest, caring, and more important serious about there work. Also.... Everything they do is under warranty.

Ga
Review №72

The 2 gentlemen working the front counter need more training in customer service. I paid for an oil change that also included tire rotation but, they failed to do the tire rotation. How I can tell is that my back tire rim has a small crack and that same tire stayed in the back when my car was given back to me. My kids were anxious to go home already and I didnt have the energy to wait another hour for them to take my car in for a ration that should have been done in the first place. I now doubt they even used synthetic oil. There was one fella there that I couldnt get his name. Well, he brought our car up and just that little interaction he had with us was great. He was courteous, attentive, and polite. If the owner reads this, you need more people like him.

Ni
Review №73

Great Groupon coupon for Integrity tire for oil change. Knowledgeable staff and thanks to the Damien for all his help. Will come again and I recommend Integrity. Thank you again.

St
Review №74

I couldn’t have asked for better service..Edward and the guys at Integrity Tire went above and beyond my expectations with not only helping me get my car issues figured out, but by helped me figure out how to pay for it with financing.. Edward walked me under my car to physically show me what was going on and he took the time to listen to my concerns and he thoroughly explained why I needed the repairs done as suggested. I just moved to the Inland Empire and was without a trusted mechanic, but now I know where I’ll come for all my vehicle needs. Thank you Edward for really being awesome. You are the best!!

FA
Review №75

Giovanni and Edward went the extra mile to make sure my wife’s car was top condition. Went in for new tires, rear brakes and an alignment. Very satisfied with my visit.

Ro
Review №76

My number one car guru . All are great guys and take car of all my cars. I appreciate the honesty and professionalism and having a company I can trust.

Gi
Review №77

Peter and crew did a great job with my oil change as well as getting me a great deal on 2 new tires! Will definitely be back and use for my cars needs! Thank you!!

IT
Review №78

I have an excellent experience going to his place. The staff is very helpful and professional. Giovanni and the manager are awesome people. I highly recommend this place.

El
Review №79

They were nice to me, but really my services took way too long. Actual hours longer than they said they would take, which I didnt appreciate being lied to. If a simple oil change and brake service is going to take 4.5 hours, then they shouldnt tell me that it will be 3 hours. Their prices are average, nothing incredibly reasonable or unreasonable either. They also didnt reset my maintenance light until I told them to and in the process, somehow they changed all my display settings. Im still unsure how they managed that.

Ho
Review №80

Very helpful. Good deals. Been going there for years.👌👌👌

Kj
Review №81

Everyone at this location was very helpful. I appreciate the service. Next time I’ll take better care of my car. Lol. Overall I’m excited that I got my car fixed and everything is up and running even better. Thanks guys

Br
Review №82

Great customer car, JB the manger is always friendly and communicates well with any concerns he sees. I have been going there for over 7+ years. Great team Chris the owner has there.

Th
Review №83

Brought my truck here for an alignment and these guys were awesome from beginning to finish. Very proffesional, honest, and fast service. Awesome job guys. Definitely will be bringing my vehicles from now on.

J.
Review №84

The men there have no personalities. They are not too friendly and are very pushy about all of their services that they offer. I told the guy I didn’t want to have my brakes done at that time and he kept pressing the issue. Then he told me it would take an hour and it was over two hours later when I got out of there. It has limited seating to sit down and it’s hot inside the waiting area like they don’t believe in air conditioning. Just a bad experience all around, I will never ever go back there again.

Lo
Review №85

They were very kind explained in detail. Very positive experience. I will definitely go back thank you so much.

Ch
Review №86

Very Good PricingVery ProfessionalVery good mechanical serviceS/o to Edward for all the help!

Ri
Review №87

Couldnt beat their price and they added an alignment. I couldnt even find 4 tires for the same price they gave me for 4 tires and an alignment and they came with a warranty. I will definitely be back when I need tires.

Bo
Review №88

If youre looking for a reputable repair shop look no further. Visit once and youll see, they treat you like Family!

St
Review №89

All in all, I had a pretty good experience with the store the last time I was there. I knew specifically what I wanted to have repaired on my car, they gave me a quote, and they performed the repairs exactly as they said they would. There was no up-sell by the sales associate, so what I asked for was exactly what I got. The only downside (which is why I gave it four stars instead of five), was that it took about an hour longer than they said it would take.

Br
Review №90

Great customer service!!! I love that pleace I always take my cars there because I know they will take care any issue that my cars have. I recommend people to take their cars there, Peter the manager is great so welcoming and helpful make you feel like home, very thankful

Rh
Review №91

Jovanni was very friendly and professional. He was very focused on customer care and exceeding my expectations. Because of his customer service and the friendliness of the other employees, I will be returning to Integrity!

Ro
Review №92

They try to always lie to their customers they hide stuff in the receipts and say they told you but never did....i took my car there and they completely finessed me paid more than 3000 and 6 minths later they wount warranty anything and they tell me its a new problem they couldnt i dentify the first time but it was on the receipt the first time horrible man never again

An
Review №93

Great customer service!!!Took my car in for a oil change without an appointment but none the less Edward handles business in the front end.He explained to me they were a little busy but not to worry they would take care of my car in no time.I had a few questions about what type of oil to use and he seems like he has alote of experience and he is knowledgeable in the automotive field.The shop was clean and seemed busy but given that fact I only seen him and another associate in front.They managed to maintain their composure and give superior customer service they kept me informed on my car status the entire time I was there.They didnt just leave me clueless like the places Ive gone to in the passed.I will highly recommend this goodyear for their services and I will be a returning customer.Thank you Edward and team for making the process of a oil change so smooth with no appointment.

as
Review №94

Great price for an oil change and tire rotation! The wait was a bit long but the service people where polite. If you have an hour to an hour and a half to spare the price cant be beat but if your in a hurry its probably not the right place for you.

Ja
Review №95

Lives up to its name...Integrity. Staff, especially Edward, was polite, efficient and welcoming. Work was done as quoted and in a timely manner. I really appreciated the process and will certainly return.

t
Review №96

Came In after purchasing a groupon for an oil change. Was very pleased with the customer service. Damian was very helpful. Showed & explained to me what else was wrong with my car. Also, they didn’t try to throw in additional fees after Groupon purchase like a lot of these other auto places do. 👌🏿

Ta
Review №97

I had a fantastic experience at Integrity Tires! I purchased a groupon for a full-synthetic oil change. They got me in right away, and my car was ready in under an hour. I will definitely be returning here. Highly recommended.

Ti
Review №98

They where very professional and very quick also they just didnt let me waste my money they actually told me the best option and that it would not work but also gave me other options to do that might actually work left there very satisfied and happy will be going back and would recommend this place to people

Cr
Review №99

Great service! The guy couldnt tell me how long would they take with my car but, it was done in less than 2 hours which was quick for me. I know where to come back whenever I need something for my car.

el
Review №100

My experience at Integrity Tire was amazing. The Manager JB was very professional, polite, extremely helpful & made sure my car was done in a reasonable timely manner. I Highly recommend Integrity Tires. I definitely will be coming back. To me good customer service & good work is everything. Thanks JB for all your help.

Information
33 Photos
100 Comments
4.4 Rating
  • Address:24901 Sunnymead Boulevard, Moreno Valley, CA 92553, United States
  • Site:https://integritytire.com/
  • Phone:+1 951-924-1096
Categories
  • Brake shop
  • Auto air conditioning service
  • Tire shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Towing service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:8AM–5PM
  • Saturday:8AM–4PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
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