I ordered my usual, a Double Double Protein Style with extra lettuce, for th Ed ffg irst time I was very disappointed when I got my order. I guess the person assembling my burger was irritated with my order. Its like they took all the leftover pieces of lettuce and put it on top of my burger patties, my two slices of tomatoes were the end part because it had holes in the middle of them where the stem was removed. The whole thing wasnt even wrapped properly in the paper that helps hold the burger together before they put it in the sleeve. I had to take a picture of it because this is the first time Ive ever gotten my order so poorly assembled.We sat on a booth next to the counter which has the self serve ketchup and napkin dispensers. Both napkin dispensers were empty and so were both ketchup dispensers. A customer went up to the counter to inform a staff member about the situation. She came out to check and was murmuring to herself, this is not my job, I dont know how to change this out. She returned to the counter without addressing the issue.After I finished my meal, I went to the ladies restroom and it was disgusting. Like there had been no bathroom check by staff the whole afternoon. Paper towels over flowing from the trash can near the door, toilet seat protectors on the floor next to the toilets in both stalls. I went in there to wash my hands because after eating my discombobulated burger, my hands needed good wash. I overheard a lady in one stall asking for toilet paper from the other lady in the other stall because her stall was out.This is my first experience of such lack of attention by staff members at an In-N-Out establishment. I visited this place at 5pm on a Saturday. I know that they are super busy, but if other locations can keep up with standards this location should too..
Good service, food tasted incredible, just all around a great place to eat. The fries do taste like cardboard after around 10 minutes, but other than that a fantastic resturaunt
Great place to grab a quick bite. Employees are always maintaining a clean dinning area and always patient when taking orders. Quality of food depends on who is preparing the food at the time. There are times when my animal fries are in bad condition - just a sad-barely-melted cheese with very little grilled onion serving. Waiting time for an order is anywhere from 6 - 8 minutes.
The price is right, the cheeseburgers are good quality, the service is fast. I like the protein cheeseburger; 200 less calories, lots of lettuce on outside instead of bun and very tasty. If you get it without cheese or sauce and just get mustard and catsup, you can save another couple hundred calories. Animal fries are yummy if you dont mind the calories. Very clean operation!
They make a very very good love their fries and chocolate
Fast and great service!! Clean environment! Good and cheap food (In-N-Out signature standards: tasty burgers with customized choices such as animal style, protein style, double-double, or simply regular). Usually, not that crowded! The only one drawback (con) is that the bathrooms are not family-friendly (there is no changing table for babies)!!!
Nice long line in drive through, however went by quickly. Service always excellent
In-n-Out is always extremely busy so be prepared to wait, day or night. The staff was friendly and tried to be as expediant as possible.The facility was clean and well maintained. The outdoor eating area was small for the amount of people that eat there. If you do not mind the wait and possibly eating in your car, which is an option when ordering, you should not be disappointed. The food is yummy, and for the most part fairly priced.
Always great, never mess up orders for us. Also the food is great especially for a fast food restaurant
In/Out does a great job of serving delicious hamburgers and shakes, in a timely manner. Theres plenty of parking spaces available, and the drive through moves fairly quickly. The salespeople are friendly, and the restaurant is very clean. We definitely enjoyed our visit, and will happily return again soon
The Morgan Hill In and Out Burger is busy! That said the staff is extremely efficient. When there is a big line for the drive through they send an order person further out from the regular drive through and it helps speed up the line. Even with s big lineup, our food was ready when we got to the window! And the order was correct! Its our favorite In and Out in the bay area.
Always good. Staff was very quick, polite, and efficient, and food was excellent as always.They had an employee taking orders via tablet in the drive thru, and even though it was VERY hot outside, she was still polite and engaged in brief small talk. Good job all around!
Dallas, Jeremy & Mary ! Met them all today working at the In & Out ! Im from Chicago so I enjoy some burgers when Im here im California. The food was great, everything on the order was spot on. Thank you very much ! The drive through was packed at around 1145 but thats how lunch time is anywhere that serves good, consistent, affordable food! Thanks to everyone working hard there.
Good burger. Fries werent great. Service and cleanliness were excellent
Awesome experience. Better quality food, options, and service.
Very nice place and you can share with wonderful people and friends
Burgers were delicious 😋 service was great but the tables were dirty n we had to clean it ourselves. It was a busy weekend though...
Fresher than a lot of burger places .Keeping it simple sometimes is better than the norm.
First visit great restaurant for fast food. Healthy choices available.
The food was horrible because hes not a 4.5 place to eat.. my food was cold fries were not fresh at all it tasted like they sat for hours before they served. Was not to my liking I would not recommend going here.
This location, like all in & outs have long drive thru lines, but these guys knocked it out quick, if ai remember the cashier was Maddy super nice, and food was still hot when I got home definitely coming back.
Went with 6 other friends and they made our meals real quick!!👏
The best! Stopped through on our way from Eureka back down to SoCal. 🍴🍴
First time eating here. Burger was great, but fries were absolutely horrible. Tasted like soggy cardboard. Will not eat here again.
Always great friendly service,, burgers and animal fries are always consistent. Better than SoCal!!
Super clean.Food was out lickety split.Excellent staff watching the room.
Perfect as usual. They take pride in thier work and do it right. 10/10 will consume again.
Long line but went quick. Lovely service, and as always perfect cheeseburger
Late night stop for toilet and fries well done coming home from Giants/Dodgers
Great hamburger place, theres animal style too!
Food is high end.Just employee consistency is needed.I order 2 dbl dbls protein style no pickels. And I get 2 animal style dbl dbls .... ummmm ok
The food is really good and the service too❤
When I say I am a fan, I mean I am a fan! I rarely eat hamburgers. I only eat them at certain places, and this is one of them! I dont know what it is about it. Maybe the nostalgia of the restaurant or the staff. Either way I recommend
On a trip to Carmel, we saw I&O on the way. Hungry I got a double, but wrapped in lettuce. I was fresh and crunchy, tasted so good.
Asked specifically to get fries last, so they are hot and crispy, and the Staff carried it out perfectly!!! Will come back and recomend, double thumbs up 👍👍
In-N-Out is still Californias best Burger. Fries are awesome when washed down with a Vanilla Shake.
It is always simple meal its not a lot to speak from so you know what youre getting Love in and out
I went to get gas and found this burger joint, it is hidden behind the trees and bushes but I enjoyed it!
Service is great. Food still good, yet slipping a bit...with the quality for the price.
Build a couple before grand opening helped out in my pops company in the 2000s
This in and out is one of my favorite spots to go to its outstanding every time
In n out burger is not as salty so it goes down easier.
First time in CA in several years. I missed this delicious treat ⭐💜⭐💜⭐💜Great food, exemplary service 💜💜💜💜
Always great!! Clean restaurant.
Great customer service, quick,affordable and deliciously hot food! They are doing a great job training and paying the employees well.
These guys do fast food right. The burgers are delicious, and the fries are tasty without being exceedingly greasy.
Long wait, but usually is at in n out. Good food
You already know its good
Dissappointed, burger tastes meh and fries werent salted.
Its in-n-out, enough said, its always AMAZING!
What can I say, they are consistently good. Drive though is short and spills over into the parking lot but no one was complaining.
One of my family favorites. Great burgers at a good cost.
Great food, but also surprisingly short line compared to other In-N-Outs Ive been to. Maybe I got lucky.
They actually do get you in & out quick.Foods okayBut wheres the beefPaper thin hiddenBy Salad & sauce.Also we wait in line...pay for mediocre foodPark to eat.Yet No Trash cans availableDont think we should have to take the TRASH with us.Thats why people leave it in near by shopping carts or bushes.
Always fresh food and fast service. You get the same good food no matter where you are in the county.
Always great food and service.
Simple, Hot, Fresh and yummy delicious...I couldnt ask for more.
The same taste at every restaurant, the best fries cut from fresh potatoes not frozen. Affordable quality burgers.
Amazing as always! Double double animal style with animal style fries well done is probably the perfect meal.
Went through drive through. Line was kinda long but went super fast. Everyone was really nice and talkative. Food was on point! Thanks!!
You cant go wrong coming for a good Burger to this place
Good burger. French fries greasy. Oil not hot enough or needs changing.
I hate you guys! Fantastic food. Fantastic service. Always friendly. Stop it! I drove by for a burger between 10-11 PM and this place still had a long line. You are all too good at what you do. Stop being so nice so some people might not come and I can have all the food to myself.You might seriously need to open another store though. Damn the lines are long! Worth it.
Fries too greasy not their normal Frys
4x4 and animal fries 🍟 😋Secret menu is the way to go!
What can you say, fight the line sit and wait, frustrating yes but all worth the time spent!
Quick service, good burger and milkshakes but the fries are like sticks when they get cold. One fry to share is enough.
Best during mid day, night time quality goes down hill.
Waiting time was minimal through the drive thru.
As usual the best burger shop in Cali.
Always a nice and welcoming service
IN-N-OUT is always awesome. My goto when I return home from international or US cities.The bestest comfort food that is filling and leaves my tummy with BIG Smiles.#1 Double Double with everythingFresh crunchy juicy veggiesFresh bunsHot 🔥 peppersDouble cooked french friesMUST ask for Double cooked Fries 🍟 the crunch is amazing whackadoodledoo.Yum Yum YUMMMMMMMY!Great for families, quick bites and just to chill.
I means its In & Out...great value, amazing burgers for the price and service here is consistently good.
Best burgers and faster risk
It was worth the wait!
We have a few back home in Texas, but from the original state they dont compare. Great food good value
As usual great burger and frys.
Fast, efficient, consistent, friendly.
I love their 🍟 and 🍔. They also sell milk shakes.
This is a few mins away from Gilroy Outlet so we go here instead because its less busy. Still a line but not as bad. They were quick and got the orders out fast.
The food was awful the french fries was gross cold and to top it off they forgot the hamburger I ordered..
Great, simple burgers. A So Cal original that has stuck to its roots. I like that they have a short menu that they do well, rather than a long menu (like many of their competitors) done poorly. Their employees are competent, usually cheerful, and they always get my order right (double double, onions, no lettuce, fries crispy). Went through the drive thru twice this week, and although there was a considerable line, they had employees out taking orders UP the line (bypassing the usual speaker) so the line moved steadily. Contrast that to a similar trip through a competitors drive thru where a line HALF as long took AT LEAST twice as long, to the point I just gave up.
Its right off the freeway so expect high volume of people other than that a normal wonderful in and out