From Cindy at the front desk to last seeing Cindy the whole time was outstanding. The Dr and intern cared about me and my hearing. The Dr explained my test and my aids. He proposed that if I wanted new ones which ones he felt were best. I happen to be a part time resident and he felt that as did I that I should visit him next spring when I could be observed and helped with new aids. Unlike my home hearing provider he nor any of the staff pushed for a quick sail. This is truly a customer centered service center.
The place was neat, clean and very welcoming. The staff was friendly, knowledgeable and attentive all the time, explaining in detail the whole procedure until the hearing test was done. They explained very well also the test results making you feel confident that you were in great hands.
Joe and his staff are doing wonderful things by helping people hear! They are all so nice as well. I really enjoy taking my grandmother in for her appointments and she likes them too. It is a blessing having her hear, watch TV and interact again. No one should be without hearing if it can be had at such a reasonable price and with such exceptional service.
Most thorough and comprehensive hearing exam I’ve ever had, all at a fair price. Very nice doctor.
Thank you for your great service and being so accommodating by changing my appointment!
Very friendly people and welcoming office. I liked how I was listened to and there was no pressure to purchase anything. I came away feeling that this was the right fit for me.
The Hearing Center is where I went for a hearing test and to be fitted for my first pair of hearing aids. I was nervous at first about getting hearing aids, but they quickly put me at ease. They explained everything clearly to me so that I would know what to expect, and I could make an informed decision about what I needed. I have been going to The Hearing Center for 4 years and I always look forward to my visits with them. Everyone in their office is very friendly and helpful. I highly recommend The Hearing Center!
I love the friendly service... Dr. takes his time to explain everything and all the options. I have been a client for years very happy with the staff and I would highly recommend this place...
These people are the best!When I was turned down for credit, they financed my hearing aids themselves.I can always get the appointment I want.And they’re just really nice 😍
Very thorough and professional. Im glad my doctor recommended The Hearing Center.
We had left hearing aid repaired then resynced to right hearing aid. Office & staff are very efficient. Staff is caring & kind.
I have been with the Hearing Center for 17 years and have nothing but excellent service. I received new hearing aids a week ago and am immensely pleased with them. Dr. Ferrito and Cindy are great to work with and am fully satisfied.
I had a great experience even if I did not get my issue resolved
Very much appreciated the information and care for my new hearing aids .Very professional, covered and answered all my questions. However I was left con fused as to the make and model of my new new hearing aids. i was expecting Starkey hearing aids but seem to have received AGX7. Sorry for the confusion and would be glad to come in to discuss in person.Joe Morris
I’ve been dealing with hearing loss for the past 10+ years and have been struggling lately with hearing in different situations (conferences, restaurants, etc). I went to The Hearing Center to get a second opinion on my hearing capabilities. I am extremely happy I did. I felt well cared for right from the moment I entered the office reception area. The doctor provided me with some new options for improving my hearing with my current devices. I left feeling hopeful there are ways I can improve my overall ability to hear better. I also was given instructions on how to use my high-tech hearing aids that were not provided previously. I really appreciate the extra time provided to make sure I could get the most out of my devices. I highly recommend The Hearing Center!
Best hearing office I been to and I been two many, what happens when we get old. They were so helpful and caring,with great service. The candy is good to. Morgan Hill is lucky to have professionals like them.
The Hearing Center does a wonderful job of putting their patients first. Their customer service is fantastic. Cindy at the Morgan Hill office is especially friendly and easy to work with. I look forward to appointments here because I know I will be greeted and treated in the very best possible manner. Dr. Ferrito runs a great practice.
Excellent service with compassion!
Very professional and great to deal with. They go out of their way to address all hearing issues with tests, evaluations and alternatives available. I would readily recommend them to anyone with hearing issues.
The Hearing Center Staff are awesome!!! Theyve been so helpful in fitting my 85 year old mother with the hearing aids she needs and the follow-up service is excellent. We think so highly of the service and staff that my husband will be fitted tomorrow for hearing aids.
Staff is kind, caring and knowledgeable. Best decision I made was to go there. Life transforming experience with the new heating aids. Dr. Ferrite was fantastic! Thanks again!!!
As always felt welcomed. Cindy the receptionist knows us well and is very helpful. Dr. is very patient as he explains our new hearing aides. He wants us to hear as well as possible. This is appreciated.
From the time I entered the Hearing Center and the friendly greeting and Call me Joe I knew I was in the right place. Having been to two other Hearing centers and still missed alot of voices with a great annoyance to my family and friends. My hearing has so improved. I would and will recommend The Hearing center to anyone. Thank you for caring.
Attention very efficient and kind.
Not only is it the most beautiful and well-designed audiology facility Ive ever seen, but Dr. Ferrito has a wealth of experience and has more expertise fitting hearing aids than about 97% of audiologists in the business. It doesnt hurt that hes a very nice and thoughtful guy.
Had my check up today and as always, Dr. Ferrito and Cindy were great! Dr. Ferrito is never satisfied with the way my hearing aids are performing. He conducts adjustments to confirm my hearing is clear and concise. I always leave knowing my hearing aids are at their peak performance.
Mom’s ears were thoroughly checked out. Great suggestions were given. And a plan for fixing the sinus problems were discussed. We were very relieved.
The Hearing center is great! Dr. Ferrito was great with my almost 5 year old, very kind! My son was comfortable and not nervous with Dr. Ferrito. Cindy was also great! Thank you
The entire experience was very professional and yet friendly and comfortable. Everything from testing, to options for hearing assistance, to cost was well covered and explained. I plan to be a client.
I have been associated with The Hearing Center for a number of years and both the doctor and staff are wonderful.
So impressed with Office staff in MH! Cindy handled my issue perfectly and got a faulty receiver replaced in minutes. In addition to answering phone calls.No wonder they re the best around
From top to bottom (Joe and Cindy) a first class ear/hearing test. Ended up purchasing a pair of aids! Was treated like a customer should be treated.
The Hearing Center is the most professional and caring place to find your hearing needs! They thoroughly examine your present condition with state of the art equipment and recommend the hearing aids that will make you hear as you’ve never heard before! It’s amazing and they’re always there to help with repairing, adjusting, cleaning and supplies!ATB
Office staff very professional, Dr spent time over an hour to show me how my hearing aids work and connect with my phone Bluetooth. I have seen this doctor several times now he is always helpful with a smile. I can hear now.
Excellent experience. Very friendly and knowledgeable staff. Happy that I am using them for my hearing needs.
Cindy is amazing, always helpful, and takes care of us all...thank you.
Great service and very helpful staff!Cindy, at the front desk, is just the best! So friendly, helpful and always recognizes me!
Stopped By Morgan Hill Hearing Center without an appointment. She cleaned and replaced Speakers on my Husbands hearing aides and mine and we can hear again .. great service....
Wonderful to work with.
Great care everytime’ Thanks forhelping my Mom to hear again!
Since I received my new ears {are what I refer my new hearing aids} my whole life has been made whole again. For the past 4 - 5 years I fought against going to having my hearing tested. Bit by bit everyone I knew understood just talk louder as Linda does not hear. When I first came into the office, I was still skeptical, but from the moment I walked through the door Cindy welcomed my husband and myself. Dr Ferrito made the process of examination very easy and then showing what the hearing aids would be. That was last November I received both earring aids. They have been wonderful. Walked out of the office telling my husband saying everything I now could heard. Each time since then when I have had appointments Dr has guided me, showlng how to best wear and adjust my aids. The apps both on my iPhone and iPad are easily changed and adjusted as to where I am at at that time. Thank you to the whole staff you have enriched my life and my poor husband who no longer has to shout at me. Thank you so very much!
Reliable, wonderful service for hearing aids. Ive always been happy with the service at The Hearing Center!
Very friendly and helpful, explained everything with patience and detail, great experience!
Great service and very helpful. Love them
Went great was in and out in no time.Thanks
Best group ever, I love my hearing aids
I received my 2nd set of hearing aids on 6/3/2021. I couldn’t be more happy. Dr. Ferrito had done a thorough exam and listened to my issues and concerns about my first hearing aids that I had been fitted with 5 years ago. He explained to me how the hearing aid technology had improved and would take care of the problems I was dealing with. I have been wearing the new aids 2 weeks and love them! My family and myself have noticed the difference. Dr Ferrito and his staff, especially Cindy in Morgan Hill are so caring, friendly and professional. I appreciate and trust Dr Ferrito’s knowledge about the hearing aids he recommends.I highly recommend The Hearing Center.This was my 2nd annual exam after having received my hearing aids from the Hearing Center in April of 2016. The hearing test is always quick but very thorough. The doctor showed me the graph showing the change in my hearing then digitally adjusted my hearing aids. I was quite impressed with the difference. The doctor and receptionist are always so friendly and professional. I would highly recommend the Hearing Center for Hearing exams and hearing aids.
Dedicated to helping you with your hearing loss. Their service is first class
I was very happy with the treatment, I received on my visit!!!!!
Joseph is Awesome, very smart, Cindy is also Awesome..
Excellent service!
My experience with the Hearing Center in San Jose and Morgan Hill have been very positive. Pleasant personnel, responsive to my needs. I would recommend them without reservation.```````````````````````````````````````````````````````````````````````````````````````````````
Great Support and Service Always !!!
Professional and friendly every visit!