This place is heaven for those who love audio. And the folks working and running this shop couldnt be friendlier, more giving with their time and knowledge, and easier to work with.I came in to get a repair quote on a Focal speaker which inexplicably stopped working and before they quoted me, they popped it open, ran a few tests, and decided to try a few more things before giving me bad news.That extra effort revealed the problem to be something really minor, that they fixed for free, with a smile on their face.These guys have my business from here on out!

A good old fashioned, high-quality hi-fi store.

This is without a doubt the finest audio store I have ever had the pleasure to deal with. They have the most knowledgeable helpful people, and best equipment. These people really know how to treat their customers. Mick, Patrick and Dave are Awesome! Quintessence Audio LTD will help make all of your audio dreams come true.

Its not a mystery why Quintessence has been in business since 1977. Service, selection, knowledge, and quality. A good portion of my listening room is supplied by Mick and crew and I know where my first stop is when I get an itch to upgrade.

If youre into quality audio, this is your destination, whether you in Chicagoland or not. You wont find nicer, more knowledgeable folks to help you on your journey to that perfect system. They take great pride in only carrying the best and knowing how it all works together. These folks will listen to your needs and help you achieve your goals. No pressure, no push, just polite friendly sales and service. An asset to two channel audio.

11/10. Great people. Truly the best. Everybody knows. Would buy again.

Great people to work with. Extremely knowledgeable shop and probably the best store in Chicagoland area. They have 2 outstanding listening rooms .I got some of my equipment there and couldnt be happier. Highly recommended!

Amazing place and people.

After many years I recently upgraded almost my entire system. Mick and his crew are fantastic. Professional, knowledgeable and customer orientated. I am thrilled with my system. Highly recommended.

Mick and the team a very knowledgable and friendly. They were able to get me a dCS Bartok quickly. Thank you very much.

Great products and service.Mick cares about your system like it’s his own.Highly recommended.

Best high end audio also did there HVAC super fantastic place

Cool place for true audio efficiana

Finest audio gear in the world and friendliest most knowledgeable staff anywhere. Mick and his crew will not steer you wrong. Both Stereophile & The Absolute Sound are right, these guys can put together some of the best sounding systems youve ever heard!

Great knowledgeable stuff with a very professional mind set willing to go way beyond your expectations to help you !Highly recommended !!!

Great high end Audio store. The whole staff is very friendly and helpful!

Really enjoyed taking to the very experienced owner regarding my tastes. Go here - This guy knows his stuff.

Great place to do business bought two cables and will be back great advice and price.Mick and David are great, places like this give true blue service .Support your brick and mortar stores like this for expertise.Thanks again you guys. William

If you are looking for a truly outstanding buying experience look no further.Mic and Dave at Quintessence audio will solve your audio needs without any malice or snobbery. These guys understand that everyone has a budget,whether it is 2k, 50k or higher. Mic and Dave go out of their way to help find a HI Fi solution that will fit within anyones budget. Their selection will astonish the most discriminating customer and, dont be surprised if you, the customer chooses something different than what you might have expected. I never thought i would choose a Prima Luna product because of where it is made,but after listening to it and overcoming my internal objection I am the proud owner of a Prima Luna integrated amp.It is an amazing product. Another great purchase from Q audio is my Clearaudio performance DC turntable- fantastic table to say the least. Whether you are in the market or you just want to look at great gear, do yourself a favor and go the store and audition some great gear. You will not be disappointed working with Mic and Dave.Eric

Great place with great staff for audio equipment.

The best Chicago area real HiFi music store hands down no one comes close go see Mick if you want to hear music the way its supposed to sound