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AutoZone Auto Parts
1006 Pullman Rd, Moscow, ID 83843, United States
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AutoZone Auto Parts
Comments
Ga
Review №1

The service here is absolutely above and beyond. My fiancé and I have come here many times for various reasons from our over-complex Canadian-made car. Every time we’ve come here, even if our problem wasn’t fixed, we left the store feeling and knowing that they did absolutely everything in their power to help us - even going so far as to stop what they were do just to get on their knees on the pavement and help us yank out a rusted bulb that we were wrestling with for ages. The staff is very friendly and personable, they’re educated on their products, and they clearly work hard. Very appreciated after a long few weeks of dealing with highly apathetic and unenthusiastic staffing at various businesses.

Ri
Review №2

Really helpful staff and had everything I needed. Gave me a hand on choosing some supplies to make sure they fit. Overall happy

Ma
Review №3

I was staying at the hotel next door, woke to find a dead battery. Louis came out to my car, tested it, found out it was a REALLY dead battery. He then pulled the battery, put it on their charger. I returned 4 hours later, was assisted by Charlie who toted the battery out, put it in, hooked it up. Car started. When asked what we owed we were told nothing.Thank you guys again. Appreciated. Unfortunately, you dont have a store where I live, however, when possible you will have my business from here on.

Jo
Review №4

This store is visible from the main road. It has plenty of parking including handicapped spaces.The parts counter staff are knowledgeable and very courteous. They are my go to store.Give them a try. You might learn something.

Ra
Review №5

My daughter went into this Auto zone to get help with her key fab. She just moved into her dorm and the person at the counter was so rude to her when she asked for help. There must be other auto places that are out there that has good customer service and people to help you when you are not always familiar with certain items. I would not recommend this store to anyone!!!!

Cl
Review №6

Shea was extremely helpful with me getting and installing my battery. I did not know what to do and i was in so much luck with him being the one to assist me. Also cudos to the entire staff

Aa
Review №7

They had all the parts I needed in stock. Good helpful employees.

Se
Review №8

This is a very clean and well stocked shop. Every time I’ve been in, Todd has helped me. He is an excellent employee. It seems like there’s nothing he doesn’t know, and he’s very professional. Get in the Zone!

Bo
Review №9

First time customer. Bought rotors since they were the only ones locally who had them in stock. Remaining parts were delivered to their store the next morning. One of the calipers I bought had some issues, the manager bent over backward to replace the faulty component the next day and threw in new brake pads, brake fluid, and a few other items. Super friendly and helpful! They won a repeat customer because of how quick they were to make things right and even went above and beyond.

SJ
Review №10

I absolutely love working with the staff at this Moscow autozone, they always are able to figure out what part I need and generally have great prices. Always my first choice.

An
Review №11

Helpful staff, and a wide selection of a auto parts.

Ro
Review №12

Friendly staff, very helpful. Just stopped in for a couple of tools and some windshield washer fluid, but the tool selection was recently impressive for a smaller store. Theres a variety that lets you find what you need for most common jobs and select one that fits your desired price range. The prices seemed competitive with other places and they look like theyll last.Always a plus to have store branded things like windshield washer fluid so you can get what you need at a reasonable price.Clean store, easy to find things.

Wa
Review №13

LOVE THIS PLACE AND THE STAFF! They are always willing to go above and beyond every time you walk in the door. It is my auto parts store for life. The guys always treat every customer with respect! My wife was overly impressed when I had her stop to buy a small part and the manager put it on for her as they always offer for basics. AMAZING!

ky
Review №14

Great costumer service, very nice staff. They helped me with exactly what I needed

Ma
Review №15

Chris was so helpful! I had been concern about my car battery but putting it off because life’s busy! Leaving work one night it seemed to act really strange. I drove right to autozone where Chris attempted to test the battery. We discovered that it was definitely in need of a replacement. Chris talked me through my options and answered my questions! Then he went outside in 30 degree weather and replaced it for me! Whether it is part of their service or not, it was COLD out, and he was happy to help! I appreciate the service I have always received here and won’t hesitate to come back or recommend Chris!!

Jo
Review №16

These guys are amazing! Todd helped me today and went above and beyond by not only helping me find the right lights, but also replacing them for me. So thankful for people with good hearts!

Ma
Review №17

It is a very clean and inviting store. I was there to get a core refund, and the staff were polite and professional. I always call around for competitive prices when I need an auto part, and they always seem to have the best prices.

Br
Review №18

Very helpful and good prices

Al
Review №19

Very helpful. Was trying to figure out some issues with my car, the attendant came out in the cold weather and checked my battery and ran a diagnostics. Highly recommend for good service.

Ji
Review №20

I had a check engine light come on and went there to see if they could read the code. The gentleman who helped me (his name started with an E, I believe) was extremely helpful. I highly recommend them!

Ca
Review №21

I went into AutoZone with several questions, and their answers were clear and professional. I got exactly the product I needed in seconds, and was on my way in under 10 minutes! Excellent service, I highly recommend coming to this store.

Ro
Review №22

All great workers. helpful. knowledgeable. and if theyre not sure. they have no problem asking a coworker for hell or trying to look it up. they r more about getting u what u need than worried about what gender u r. or your age.

st
Review №23

I drive all the way to Moscow, just to go to this store.The employees are super helpful and always friendly. Theres been times when Ive needed help with something, and they just get their tools out and help. For instance, during moms weekend (on a Sunday when shops arent open), my moms vehicle was having an issue with overheating. AutoZone was able to diagnose and fix the problem well enough that she was able to drive the 2+ hours home and get it to our family mechanic safely.

Ke
Review №24

Carries a lot of auto parts, if you need auto parts this be the place. Amazingly I needed parts and exchange for money they gave me parts!

Jo
Review №25

Sam helped me out today with my tail light, thought it was a bulb at first but it ended up being a short. Got on the ground, on the cold concrete, so he could tell me how to fix the short.Great service and great staff! Will be returning.

Br
Review №26

Over priced battery for my 1990 jeep. 140.00

De
Review №27

Young man there has no concept of customer service. He repeatedly said what he couldnt or wouldnt do rather than help find a solution. The rest of the Moscow crew are great.

Re
Review №28

Seems to always have the part I need. Staff is friendly and very knowledgeable. I enjoy going and even just looking around.

As
Review №29

Excellent customer service from a young blonde fella we didnt catch the name of. The same battery we almost bought at OReillys costed more than $30 less. Considering its almost Christmas, this was a blessing. Many thanks and highly recommend!

Mo
Review №30

Good staff

Sh
Review №31

5 star customer service! Samuel helped me today with charging my ac on my car! Very knowledable about which product to purchase, and then filled it for me. Thank you so much! Highly recommended!

Ca
Review №32

Excellent service. Ive been to their place several times, and each visit there is knowledgeable staff and very helpful crew. The Moscow Autozone should be nominated for some type of customer service award.

Ch
Review №33

I get all my auto parts here. Rewards program. Overnight filling of orders received by 9 pm. Easy returns.

Do
Review №34

Great staff and always helpful. 🥇

Br
Review №35

Battery died at Winco. Husband came to jump the rig & took it to AZ to see if it was the battery. 1st guy said he couldnt tell if it was the battery or alternator. They let us use their tools & we took off alternator and had it tested. I passed with flying colors. Next we found battery wasabi little in the low side for a charge. He tested the charge between the battery and alternator and it was very low. Said most likely a bad cable. Sure enough it was a broken cable. Hr ended up helping us fix it and we were on our way. He was a nice gentleman. Props to him.

Je
Review №36

Knowledgeable employees and good prices!

Ia
Review №37

Really good sauces. The service was excellant. Well priced beers. I tried their chimichanga and it was surprisingly good considering how on paper it seemed a little odd.

Mi
Review №38

Sam is parts manager and a fantastic resource. He diagnosed my alternator problem, found my replacement and recommended some mechanic friends at meinicke who got me in on a Saturday! He also pointed out battery problem and fixed me up. He is smart, knowlegable and helpful!

Ta
Review №39

I have to buy a 5w20 oil but they gave a 5w30, before that even gave me a wrong oil filter. Considering not to let these guys pick your oil type or filter. They will ruin your day

Ro
Review №40

Knowledgeable staff and always helpful.

Ja
Review №41

Weary service.

Sp
Review №42

Been in to this auto zone a few times always found the part/tool i was looking staff always very friendly and helpful this is my go to place for car related needs

Sz
Review №43

Great staff. helpful. knowledgeable. mice

Vi
Review №44

They couldnt find the parts I needed. Even after OReillys Auto Parts provided me with the AutoZone part number.

Ti
Review №45

Excellent staff! These guys make sure youre doing the right thing for your vehicle. The employee checked under my hood to see what could be causing my radiatior to leak. Ultimately he ended saving me a lot of money and stress! Thanks AutoZone!

Sn
Review №46

Great customer service and inexpensive pricing make for an excellent visit here.

So
Review №47

Expensive! Most of the time youre buying the brand, not the product. People are kinda helpful. More salesman than anything.

Ch
Review №48

There are a lot of things I appreciate about Autozone. They consistently have the best price over competitors in Moscow. They never give a hassle over returned parts, even electrical ones. Chris, Christopher, and several others are very knowledgeable and more than willing to offer advice or help. You can rent specialty tools at no cost (once returned). They are always willing to order parts in for you. I buy a lot of parts, both for my own vehicles and my friends. I wouldnt start anywhere else than Autozone.

Ai
Review №49

Polite employees and I think better overall prices than the other auto part places in town.

Al
Review №50

Stopped to get power steering fluid. Fast and friendly service 😊

Ni
Review №51

They are always friendly and helpful when I go in there!

St
Review №52

Brandon was super helpful. Highly recommend. Thanks B.

Ce
Review №53

Good customer service, usually I found everything for my hyundai

Br
Review №54

Friendly, knowledgeable and helpful staff make for a great auto parts purchasing experience at Moscows Autozone.

Br
Review №55

Found exactly what I needed with decent pricing. Every employee there asked if I needed help and then actually let me be when I said no.

El
Review №56

Always a huge help and an amazing staff with awsome parts knowlage.

Jo
Review №57

Great people, put the new head lamp in for me.

Ta
Review №58

Friendly staff. Big store. Has almost anything you need!

ka
Review №59

Awesome guys.. always helpful.

me
Review №60

They always order me the wrong parts. Even when i ordered the part i needed and told them to reorder from the warrenty. Then i was told 350 for an estimate and when i came to get them it was almost 700. Then when i asked the guy if all my parts where still covered by my warrenty he said yes and confirmed i would recieve all my money back when all the old parts were brought back in. When i came back in i only got about 300 back. He claimed my warrenty expired a month ago even tho when i asked him when buying the parts if they were covered and he stated they were. I will most likely never go back again even though i have a life time warrenty on my breaks. Ive never had anything but promblems.

ma
Review №61

Friendly knowledgeable on parts you need and good service

D
Review №62

Great staff and got the help I needed.

Va
Review №63

Awesome service! Charlie and Sam are great!

th
Review №64

They do theyre best

Ke
Review №65

Solid parts house. Great hours and new facility makes it convenient.

Ja
Review №66

Great personal to get the job done

Ge
Review №67

Buy all parts here good prices and friendly staff

Be
Review №68

Very friendly and knowledgeable. Look at my car and right away showed us how to fix the problem

Ka
Review №69

Love the employees. always helpful.

JD
Review №70

Dam righ they no what ther doing thanks guys keep it up

Ge
Review №71

Bit pricy but good friendly staff

Sy
Review №72

Great service and friendliest staff.

Ja
Review №73

Rents specialty tools and good service

Ch
Review №74

Three customers in the entire store and over 20 minutes spent waiting just to be rung up for purchases. Unintelligent sales staff who couldnt even figure out what oil filter I needed.

As
Review №75

Very helpful and friendly and informative

Tr
Review №76

They got few older guys in there more then willing to help n answer questionsU Can Trust Them

Lo
Review №77

Helpful tips and good staff

Ev
Review №78

I needed a new headlight, they helped me find the right one, I bought both and they installed them for me

Ry
Review №79

Always super helpful!

Ch
Review №80

They had the battery cheaper than anywhere else I looked

Bo
Review №81

Too many mistakes when I ordered parts

Ke
Review №82

Good service friendly

Ro
Review №83

Im not a car guy, but they treat me like Im one.

Da
Review №84

Always helpful!

Mi
Review №85

Sub-par on know-how, and assistance.

De
Review №86

They got us on the road.

Br
Review №87

Good service

Br
Review №88

Fast service

Ke
Review №89

Employees were unhelpful and dismissive.

Jo
Review №90

Step in the zone! Auto zone!

ia
Review №91

Customer service 💯💯💯

Je
Review №92

Convenient

Ba
Review №93

Good

Ja
Review №94

Cheap

Information
8 Photos
94 Comments
4.4 Rating
  • Address:1006 Pullman Rd, Moscow, ID 83843, United States
  • Site:https://autozone.com/locations/id/moscow/1006-pullman-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4140&y_source=1_MjQ3MTU3Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 208-882-1256
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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