If you’re looking for a dealership, come here! I recently financed my first car with Craig and the process was SO fast and a lot easier than I expected. They were very nice and helpful, always there to help you with any questions you might have. Definitely recommend :)
I highly recommend purchasing from University auto sales. Joe went above and beyond to help my self and my family out of a pickle I was in caused by the pandemic. He is not your typical car salesman, he truly cares about his customers. He’s very responsive, and professional. I will definitely be doing business with him in the future. Thank you University auto sales for everything you’ve done for me. The move I was able to make with your help was life-changing.
Came all the way from Tri Cities to buy a car. Buying the car and the experience was great with Craig. Took 2 signatures and just handed over the money and we were done. The car ended up having a small problem the next day when I got home, but Craig had us go to our nearest dealership to get it fixed on his expense per the warranty. Cars do have problems, its not really the dealers fault, but the way he handled it put it above any dealer Ive dealt with before. Id recommend them
Craig was amazing in making sure the deal got done. Helped me with the bank loan process and even came down on the price so that it was something both of us felt good about. The SUV I bought is absolutely perfect, it hasn’t had a single issue and is in such great condition that a lot of my friends thought it was a brand new car. Will definitely buy all my cars here in the future. Thanks again Craig!
Craig was friendly, and I got a great car at a great price! Even a great APR %. I highly recommend going here when you need an auto
Craig was very helpful and worked with me in scheduling a time to look at a vehicle. The vehicle was ready for the test drive when I arrived. Very pleased with the vehicle and the service I received. Would totally recommend going to University Auto Sales for a good used vehicle.
I was looking for a replacement car, and was struggling to find something reliable within my budget. I ended up finding a great car at University Auto Sales, and Craig worked to get me in it within terms that worked well for me. Im thankful and excited to have a car I trust.
Craig quickly and efficiently hooked me up with a vehicle. Im a first time buyer and have little knowledge of automobiles. Overall, the car I purchased is decent but the tires were out of alignment and the front left tire was worn down to the cords. I understand buying a used car means Im going to get a used product, but it seems to be a dangerous (and perhaps deceptive) practice to sell a vehicle not fully equipped for the road. In conclusion, Craig is just your average run-of-the-mill used car salesman. That is, hes probably going to overcharge you and not inform you of all putative issues with the vehicle, and so its up to you to do your homework and make sure youre not being taken advantage of.Update: In under 1 year, Ive had to (1) realign front & rear wheels, (2) replace all 4 tires, (3) replace rear brakes, (4) replace front-right wheel bearings.
Craig was so wonderful with helping our family find a car that would work best with our newborn! 5 starts for all his hard work. Thank you for finding us a nice safe car! You are amazing!
We could not be more pleased with her experience at University auto! Craig was literally amazing. I saw a Forrester on their website and called at 8 AM in the morning. It was at their new CDA dealership. He arranges within minutes to have a driven down immediately so we could see it by the afternoon. He knew that we owned two local businesses and couldn’t be tied up long so literally worked magic for us. He was able to work with us on the price and when I say he moved quickly for us to get back to work, it’s an understatement. He was so nice, funny, and honestly caring.
Loved the experience! Super simple super friendly would highly recommend to people, which I already have!
We have gotten two vehicles from University Auto now. Both times our experience has been great. I worked with Craig and he went above and beyond to make sure we could get a deal. He even stayed late so I could pick up our new truck after work. Edit: Google wouldn’t let me review this place twice but this is warranted. Since buying my vehicle it had issues show up just outside of the warranty period. While having no legal obligation to assist in the repair they did so anyway! I recommend Craig to anyone looking for a vehicle to purchase!
Probably the best auto dealer that I have ever dealt with. Took my situation into consideration and helped me find the best car for it. Thanks again, Craig, I really appreciate it.
Sold my son a car and let him haggle. Quick to respond and went out of their normal schedule to meet him.
First impressions are great, you do not get the typical car salesman persona in this dealership. Great process and great people made it a breeze for me to get into my new car. I could not have asked for a better experience. I could not get funded, but they tried their hardest, and would ask for anything else. (still ended up being able to get the car) They are honest and straight forward with you. Would recommend this dealer to anyone.
These guys are freaking amazing! Went above and beyond to help me anyway they could until I got a car. fully recommend them Craig is amazing and so is austin!! Go see them
Very awesome customer service, Craig was upfront about everything and was able to even help us out with the minor issues that were with our vehicle that we perchased. Definitely recommend to anyone looking to get a new car/truck
The process of actually buying the car was made very simple thanks to Craig. There was some miscommunication in applying for a loan, and he helped clear everything up to get me approved faster and for a better rate. There was a minor problem with the car after purchase (Neutral Safety Switch,) and he has been a huge help in utilizing the 3,000 mile warranty to get it fixed up. Couldnt recommend University Auto enough!
We had a great experience from start to finish!!! Craig bent over backwards to make the deal work out for us. Even willing to bring the vehicle out of town to us.... Craig got me financed through a Credit Union which I really appreciated. I look forward to this relationship as this Credit Union has been easy and straight forward to deal with... We will be back and recommend these guys to everyone!!
Where to begin? This company has the best customer service I have ever experienced. Craig took over and took care of everything from start to finish. I provided an application and he provided everything to accommodate. Easiest vehicle purchase I have ever made. This company also really stands behind their product. Used vehicles happen to come with small defects it’s part of purchasing a used vehicle however UAS is quick to listen and have those small defects taken care of. My coworker even went and bought a vehicle the same time I did as a first time buyer! Two satisfied customers in the same amount of time, they get the ball rolling and really get you the best deal! 10/10 would recommend if you’re looking for a well maintained and valued vehicle! I will continue to spread the word that these guys are absolutely fantastic!
I was able to finally buy my first car that wasnt 20 years old and already falling apart. Wouldnt have been able to do that without these guys working their hardest to get me a small enough payment that I could afford and a car that has absolutely nothing wrong with it. Ill definitely be back for my future vehicle needs.
Craig was awesome! He helped get my husband into a nice car with a nice interest rate and monthly payment. Also his customer service skills are amazing. For example the car we got had the check engine light on the day after we got the car and I called him about it and he took care of it and paid for the repair the car needed. Thank you Craig!
We couldn’t be more happy with our experience here! Craig was a super awesome and relatable dude. He made us feel comfortable and at home, life a friend. He went above and beyond to help us get into a car that is perfect for us! Thank you for getting us into a beautiful new car and helping us get into a position to start rebuilding our credit!
University auto is awesome! Went in needing a vehicle but really not thinking it was possible with our current situation. Craig worked hard, was patient and kind, not pushy! He not only got us into a vehicle but one that is nice and fits our familys needs perfectly! And that was no easy task Im sure! Craig and Joe are great, we will definitley be back next time we find ourselves needing a vehicle :)
These guys are absolutely fantastic. Theyre personable, informative, willing to work with you. And best of all, no matter how much you know about cars or if its your first one to your 10th, they dont look down on you. They dont try to scam or push you towards the most expensive one. These guys are fantastic, hard working, and want to make sure the cars are in great condition. They answered the stupidest of questions and were incredibly helpful. I recommend them above anyone else in the area. Also fantastic prices!
University Auto Sales is the place me and my daughters look at for great deals on autos. Joe and Elmer will help you get the Auto of your choice for the price you can afford. The application process is done within 1 day. They have excellent customer service I can always count on. I recommend University Auto Sales for a great experience getting the Auto you want. Definitely a 5-star business!!!
My wife and I purchased a used Honda from University Auto Sales. We had a great experience! Craig was helpful and worked hard to get us a deal done that worked for our family. I highly recommend University of Auto if you are looking for a used vehicle!-Caleb
Great place to make a deal ☺️
Great experience. This was my first time buying my own car, and they were so helpful, and walked me through the process with ease. I was able to take a good look at the car I was interested in, and they let me take my time. The best part was they made sure to see to it that I was getting the best deal possible that I could, even if it didnt benefit them. I highly recommend coming here if you want a hassle-free experience, and kind, patient service.
I recently (as of yesterday) bought my very first car! Mr. Craig was so very helpful and made it all super easy. Everything was explained clearly and Im so very happy with my purchase! Id recommend University Auto Sales to anyone looking for a car in the area.
Great owner! Great salesmen! Good experience. 😊Just bought our second vehicle from here and we are super satisfied! Best prices and service in the area!
I bought a car from them and they are so on top of things!! They worked with me before and after hours and never stopped working on my file. Craig even gave me his personal number since I wasnt able to always talk on the phone due to my job! The radio in my car stopped working and they offered to fix it free of charge! I would recommend to everyone!!
We purchased a mini cooper for our daughter after her car was totaled from hitting a deer. It was priced well, and drove wonderfully. But the best part was how hassle free, simple and relatively quick the purchase process was. We were done within an hour.We were so please with the transaction that two weeks later when our son needed to change his vehicle for commuting, we went back to them. They are great to work with, thank you!
Purchased a 96 Dodge Truck and Craig has been amazing to work with. University Auto/ Craig made sure we were taken care of and fully satisfied. Highly recommend for a great experience in auto buying start till finish!!
My girlfriend bought her first car here today. One of the easiest car buying experiences Ive ever had. Craig at the Moscow location was very helpful and not pushy at all. Will definitely look into them for our next purchase. Thanks a bunch guys!!!
Very friendly and welcoming experience. If you are looking for a car as a first time buyer this is definitely the place to go.
Amazing customer service! I absolutely love my car! Craig went above and beyond! Thank you for making my car buying experience quick and easy!
Drove down from Spokane and was well worth the drive. Craig was awesome great experience
Great service! He was so kind, very communicative. Helped me with any questions or concerns I had. Love the car it’s so cute. I’ll be coning back here!:)
This place is definitely not trying to work with you or your budget. Never had to pay sticker price for a car before and certainly will not do so now. Was able to find what I was looking for at a different place and they went above and beyond to get me the car I wanted.
I have been to a lot of different dealerships in my time and I have to say that Craig was willing to help where most other places wouldnt, even though life has thrown a wrench into our situation he was able to get me set up with a lender that would help and into a newer car so that the family can get around safely, like others I am satisfied with the experience and recommend University Auto Sales to both new buyers and those looking to rebuild from the ashes.
If youre looking to buy a new rig this is the only place I recommend! Joe and Craig are the most helpful people, and went above and beyond to ensure I was happy with my rig! Hands down this is the only place I will ever buy my rigs from!
Amazing guys! Helped me get financed after bankruptcy. They made it happen for me to get a great reliable vehicle for my family and I.
They were wonderful. Craig really helped me out when I really needed a car even though my credit is pretty bad. Would highly recommend checking here first for a new car.
I was greeted by a super friendly girl when I first showed up, then left to look at vehicles by myself with was what i wanted, since Im still trying to decide if I want to upgrade my car or not. I went in the office to have a few questions answered and again was greeted by friendliness. She answered all my questions with ease. That is the kind of employee that every business should have.
Joe really is a great guy who try’s his hardest to get you a great car in your price range. He has gone above and beyond to help me, my mom, and a couple of my friends. I’d definitely recommend him to anyone looking for a great car regardless of credit or issues.
Now that my warranty is up, I can post an honest review. We have learned a few things about buying cars since we bought ours here, and we feel as though we were taken advantage of a little. At the time I was happy just to be buying a vehicle, but I did not understand the fine print, and they did not explain it. We also tried to make a warranty claim this year and received a very negative response, even though our warranty was still valid. We ended up just paying for the work out of pocket instead of hassling with them over it. I believe they are good people, but make sure you do your homework before buying a vehicle here.
Joe is a straight forward guy and made my experience the best Ive had while buying a car. I drove down from Spokane and he had the car waiting out front for me. Zero pressure and made me feel like my business was important. Highly recommend you give him a call!
Craig is the man ladies and gentlemen. I search the inventory...seen the vehicle i wanted and within 2 days I drove off in the truck i was looking for. He went above and beyond to help and as a veteran i appreciate all the help. Thank you again sir.
Really nice guys!! They did everything they could to get me into my car and I am beyond thrilled!! 10/10 and would recommend
This was the best car buying experience Ive ever had! Joe has a great selection of vehicles and hands down the best prices. Thanks to his staff for taking care of me and my family! We will be back in the future.
Joe is an awesome guy and goes completely out of his way to help with any of your car needs! If you’re in need or on the lookout, University Auto Sales is the place to go! Hands down the best!
I had a wonderful experience with this dealership. Craig made the process of car buying super easy, and was helpful the entire time I was looking for a vehicle. Next time I need to buy another vehicle I know where I will be going.
Buying through University was awesome. Craig made it easy and helped every step of the way.would recommend them highly for your next auto purchase.
Cant even view anything under 20k because the website keeps shoving the most expensive useless cars in my face rather than letting me view my own interests.
Best car experience Ive ever had. Craig is the man! University Auto Sales is the #1 place to buy used vehicles, cant go wrong!
So many things to say the calculators on the website is no where near close to what what they say the payment are. Also i had 4000 to put down on a car and wasnt looking for anything over 10,000 -12,000 and still wanted 339 a month and would only show us 3 cars. I wouldnt buy a car from them out right.if there was one word the whole experience. Shameful
We just bought a 2004 chevy blazer from joe. we couldnt be happier with the service provided by both him and craig. jose got us aloan at 1/2 the int rateour credit union was offering. In addition, we had some electr-ical problems -no dims or brake lights, bad temp gauge-and they had it fixehotat their expense. I would reccomend any one looking for h onest car deal to go to university auto sales. thanks so much brad and sandye
DONT TRUST THEM! The day after we made our 2nd truck payment the damn thing caught on fire while driving it! It cost 2300 to fix and they would not do anything to help not a thing! We almost lost everything due to this. Shame
Lacee was a top notch sales person she helped us with all of wants and needs it was probably the best buying experience I have had to date I can say without a doubt my future automobiles will come from university...thanks again lacee for all you help..
Lacee is very sweet and was extremely helpful, I suggest talking with her is you need any help at all.
Great place to do business with if your in need of a good new vehicle. Joe made buying my pickup quick and easy and i will continue to give him my business in the future! Thanks again Joe!!!
Craig Austin was amazing super friendly and worked really hard to get us a really nice care despite our credit situation I would highly recommend going to see him if you need a car
We recently purchased a used minivan from Joe and Jeff at University Auto in Moscow. I was happy to keep our business with a local dealership. They were able to somewhat work with us on the price. The vehicle was purchased at auction so the history on it was sketchy. We had our mechanic check it out before we purchased it, and Im glad we did because there was some major repairs that had to be done, and a portion of these were able to be worked into the final price. At this point, happy with the experience, and happy to support a local business.
I liked the fact since I had bad credit that crig and Joe were willing to work with me in my wife . Thank you so much you guys are super. And the place was clean .
I was disappointed in this dealership at first because they missed a couple appointments and I felt as though I was being taken advantage of. It seems there were some miscommunications in the business and Joe went above and beyond to fix my experience. Not only did he give me an extremely generous deal on his vehicle, he also gave me a great offer on my trade in. He took time out of his extremely busy schedule to personally help me and it really showed how much he cares about his customers. He is a very honest man and went out of his way to make me feel welcomed, comfortable, and get me a price I could afford. Outside of the hiccups in the beginning, Joe completely changed my experience at his dealership and I would recommend anyone looking to purchase a vehicle to go through him.
Thank you very much for a good experience from start to finish. Not pushy in any way and honest answers to questions. After I tried and ran out of time to complete financing you took care of it all while I was busy at work. Very greatful for that because its and excellent van for our family and the wife is happy :)
Wonderful people to work with! They make things really easy! Thanks Craig for all your help!
They were super friendly, and made the process of getting our car very easy!
I had a very positive experience. University Auto is a very honest dealership. Joe is an honest and trustworthy car dealer. —Thank you for the positive experience. Christy Castro
Took my car here to trade in. Was already hesitant because all of their cars are priced at around $1,000 above market value, and then the guy super lowballed me, and justified it saying that he can get my car cheaper at an auction. Im not saying that isnt true, but then he just tried to sell us the car anyway, despite us being very clear that that was not an option from the beginning. It fits the used car dealership cliche nicely. Really uncomfortable experience overall.Ended up buying a car across the street at s & s auto right afterward. Highly reccomend going there instead if you can.
Just purchased a car last month and couldnt be happier! Joe gave us a fair deal on a very clean and well detailed Toyota Prius. Its nice to deal with someone who doesnt play the car lot games. Honest answers every time.... its nice to know car lots like this still exist! Will definitely recommend.
Gave me a great deal on a good car when I was having a terrible time with my old car. Elmer was awesome and lowered the price down to what my bank would give me a loan for.
Great deal on our Volkswagen, it was quick and easy and they do most of the hard work! Thank you for the great customer service !!
Joe was AMAZING. He was very helpful and professional. I purchase my vehicle site unseen, everything he told me about the vehicle was true, no surprises! I am very greatful I could trust him. I Highly recommend University Auto Sales.
It felt like I was in a dream this place is like heaven for people who want to buy cars! Craig was so helpful in every way! Even helped me get the best deals on insurance payments! BOOMDIGITY 🗿🌲🗻🌋 #DNOUX #IDAHOMUSICPRODUCER ...JEEP JEEP AWAY! 😁
Definitely would recommend to anyone who is looking for a trustworty and experienced dealer in the area!
Joe took great care of my daughter and I when we both needed cars! He helped us find good cars that were reliable as we both drive for work! They are honest and helped me get a great car!!!
Joe gave me all the important information and details on what needed to be done to buy my first car! He was so helpful and informative! I enjoyed working with him! I am currently enjoying my 2008 Mazda3 that is in tip top condition!
Joe is a stand up guy and honest car sales man. We will always buy our automobiles from him.Just bought a excellent classic Ford pickup. We couldn’t be happier with it. Thanks Joe
Love this place. Worked hard to get us the rig we wanted and got us financed. Friendly, outgoing service, nice selection of used vehicles on sale. Would definitely buy another rig from them!
We made an appointment for Sunday and drove 80 miles with sick kids to view a vehicle and nobody showed up. We waited over an hour, made calls and text the number with no response until hours later. He was going to make us a GREAT deal but that GREAT deal is still not worth it. The car needs major work done, if you know Subarus you know what Im talking about. Im not paying $1,500 over NADA book or Kelley Blue Book for a vehicle that needs at least $1,500 in work once it leaves his lot. The owner seemed fine to work with when he got back to you. With the problem we had he wasnt even at the lot to show the vehicle to my husband like we were under the impression. My husband said he was speaking with someone that didnt seem to know too much about much. He said Subaru Forester, and the guy asked which Subaru the white or the blue? The blue one is an Outback and they only had the 2 Subarus. The missed appointment was my red flag and my husband wanted to continue to give the benefit of a doubt. I understand that buying a used car is buyer beware, but I feel like selling a car well over NADA price that needs major work done isnt a good way to conduct business. If you dont know what to look for PLEASE people, take someone with you to help look for things!
Very friendly staff. They were very helpful in getting me into a great car.
Fantastic customer care - honest, professional, friendly, prompt. I had a hassle-free and actually enjoyable experience buying a car from Joe. I highly recommend University Auto Sales. 5 Stars!
This was my daughters very first car purchase. My husband really wanted to be there in person to guide her through it and make sure she got a fair deal. However, we live 2000 miles apart so Dad remotely guided her the best he could. This is where Joe comes in. He took great care of our baby girl. Never took advantage of her naivety of being a first time buyer. He was patient and understanding as she tried to get her financing in order dealing with her hometown bank miles away. He even went as far as delivering the car to her twice when the first time around the financing hit a glitch.We may never meet in person but we are forever grateful to Joe for his GREAT customer service and for taking care of our daughter when we couldnt be there.
Joe was forthright, honest, and above-board with my wife and I when we went to purchase from him. The car was in great shape for a used one and he had it inspected through the shop, as he does with all his vehicles.
Fantastic customer service, no-pressure sales approach, and honest appraisal of the vehicle worth. The owners take pride in their work, and treat their customers like family. I would recommend any of my family or friends purchase their next vehicles here!
Joe rocks!! After getting completely ripped off at CAL, He helped me out and got me into a really nice pickup. We Will always do business here! Truely honest, hassle free place! And they will do everything they can to help you out! Highly recommend them!!
Very helpful for my first time buying
We had been searching for a vehicle for months, found 2 here that suited our needs, joe was very accommodating with our schedules-coming in for us to look at the vehicles when he would normally be closed, even went as far as delivering our new vehicle to our house 15 miles away! He handled all the paperwork for the loan and repaired several extras on the vehicle for us. We definitely recommend him and will be purchasing future vehicles from Joe.
I walked in here terrified of getting another used car from a used car lot. I meet the gentleman that was there and he let me walk around by myself to check out the couole of cars I was interested in. Which is what I wanted to do, I didnt want a salesman talking to me the entire time of trying to figure out what to get. After I saw what I liked he gave me the keys and told me to check it out and take it for a test drive. After I came back He had the carfax in hand and ready to go. Very very helpful. We had some problems with the bank and instead of just telling us all well, or here are some other options for a car like other car dealerships would have he worked with us and got us the car we wanted. The experience I had with this company makes me want to deal with them again. This car lot is far and beyond anything else moscow has to offer. I will definitely be going to them again on my next car. Thank you so much.
Great place! Great price! Awesome people!
Found an awesome deal and was happy with my purchase!
My boyfriend got a truck there with powertrain warranty and the guy told us if we had any problems with the Axlesand parts and anything that are related to that area, he would pay to have it checked. well my man called him because the one Axle broke And the guy sent my boyfriend a text saying that he wasnt going to pay for anything that breaks on the truck Including the axle. So far my boyfriend has put a lot of money into the truck sense he got it .He had to put in axles tierods and more in to it with in the few months we have had it. And also when we got the truck it was pretty much sitting on empty. Never again are we buying a car here ever
Joe cox is a fantastic person he believes in caring for a costumer I bought my 05 for focus form him over a yr ago and its still runs like a charm i couldnt ask for a better car dealer then him .. when i was ready for a four door i will be back will continue my business with them at University Auto Sale in Moscow if youre looking for a value and a person who know cares they are the ones to go to
Joe and Jeff have earned my business. Amazing people with amazing customer service. Youd be foolish to waste your time with anybody else in town.
The customer service is outstanding. I struggled to find a place to do trade in or payments and everyone just wanted us to buy the flashier things with no regards to what we wanted. We finally ended up here and Im glad we did. They told us what we would need and the next day I drove home in my new tahoe. I reccomend this place 100%
Shari would like to thank Joe for helping my son Marvin get his lifted truck he has always wanted. You were awesome to deal with. Thanks to Joe we have an awesome truck. I would recomend Joe at University Auto to eveyone.
Theyre great people, Love this place!!
Amazing customer service! Has continued to help is with the warranty and everything that goes along with answering our questions on the vehicle!