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Experience Powersports
12268 N Frontage Rd, Moses Lake, WA 98837, United States
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Experience Powersports
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Al
Review №1

Bought a used bike from here. Really good deal for a clean and well taken care of bike. Great customer service. My wife and I were in and out within 30 minutes. Will definitely come back for future purchases.

Bl
Review №2

Great experience. Got my street tires mounted in 30 minutes while I waited. Fair pricing and great service. I will be going back for sure.

Br
Review №3

I went in late in the day with the front wheel off my Yamaha and needed a tube put in. They had the right tube in stock and managed to get it finished before closing. Everyone was very helpful and knowledgeable the store was very clean fairly well stocked. Overall a very good experience

Wi
Review №4

Drove an hour to them to get synthetic 2 stroke oil for my skidoo 850 summit x after confirming over the phone multiple times that it was the skidoo xps 2t synthetic oil for 2 strokes just to find they were talking about mineral oil to which I then got offered xps 4 stroke oil to which I har to point out was 4 stroke oil. Will not be calling that place ever again

Te
Review №5

Friendly, caring for their customers. No set up fee, lots of great suggestions for addition on SXS. Dan very knowledgeable in products. Going to purchase additional toys gain soon.

Ju
Review №6

Amazing product. Superior service.

Jo
Review №7

What a great experience. Gary worked with our son who wanted a certain bike and they got that going. After I found out more details, I talked with Gary and he gave me some great advice. My son changed his decision after we talked about pros and cons, and what a great bike he got. Gary got Danny involved and they helped find insurance that was way less than what my own insurance wanted. I would highly recommend them. They are full of integrity and helped us every step of the way with the purchase of our first bike! My wife was super pleased with the whole experience. Cant thank them enough!

El
Review №8

What a great dealership! Sooo easy to work with. Sooo accommodating. Fair prices. Treat women with respect.

Da
Review №9

Had the Tenere I hadbeen wanting and they were able to get it and set up for a fast pick up!

St
Review №10

Very nice people but just not helpful enough or willing to make a deal on 2 kawasaki 300 dualsports. Too expensive over charging by far! Plus you have a 6 month wait! Try Premier Powersports in Yakima ask for Kevin! Made a deal and fair plus the cheapest in Washington state!

St
Review №11

Talked with them about a raptor 700 about a month ago they held it for me till I got there today great service in and out riding it about an hour later

C.
Review №12

I have always been impressed by their service, but today I walked in for a new tire and tube and walked out with a yz450f. The process was completely hassle free and the finance department were great to work with! They walked me through the bike (dos and donts) helped me load it and set me up with a loading ramp. Needless to say they have a customer for life.

Hu
Review №13

I purchased a new CAN AM side x side from these people and they treated me great! They had the machine put together asap for me to test drive it around my busy schedule. They answered every question i had. A very important factor of this deal was they didnt try and rope me into a more expensive machine. They were very down to earth and treated me like i would want any other dealer too. They got me what i wanted and what i needed at a price i was good with. Go check them out.

Jo
Review №14

Ive purchased several machines here over the years. Great sales and service departments.

Gr
Review №15

The staff were really helpful and got right on my seadoo. I needed a new key programmed and they didnt waste anytime I got in and out on my lunch break. Thanks.

St
Review №16

Great dealership. I called and requested a Yamaha ATV for my grandson. They had one in stock and had it assembled and ready to go by the time I arrived from Ellensburg. The staff was friendly and efficient and my purchase was a great experience. I will make my next ATV purchase from Experience Powersports

Ca
Review №17

Great friendly service!!! Great team that works with you and doesnt try and sell you something you dont want

pu
Review №18

Hella chill employees and a decent selection of quality parts and accessories

St
Review №19

Got a great deal on a Yamaha 700 raptor, but plastic was scratched up right out of the crate. I drove 4 hours, so I was pretty disappointed to get a brand new unit that was already scratched. Yamaha and dealerships should stand by their products better. I realize its going to get scratched up anyway but Id like to be the one to put the scratches in it.

Mi
Review №20

Friendly parts staff, theyre willing to help any way they can even if you ride an old Honda.

Sp
Review №21

Experience Powersports is by far the best Motorcycle, ATV, UTV dealership in the Northwest. Excellent customer service, sales, sales and parts service. I have purchased more than 10 bikes from them and been treated extremely well. They have all the accessories that I wanted from Jerseys, pants and Helmets. They know their products and are extremely helpful. Never have I felt pressured into purchasing anything.Thanks again to all their employees.

Ja
Review №22

They got our motorcycle right in to change the tire. Customer service is really good.

Li
Review №23

Shout out to Carson, Derek and the rest of Experience staff for all the help whenever we need it. We enjoy working with a fellow shop that treats us like family.Thank you so much Lisa @ Thunder Alley Motorsports

Ke
Review №24

Staff is awesome! We had a wonderful experience and are super grateful for everything!

Ju
Review №25

Super impressed with this place. You can see clearly from I-90 that they have a massive showroom and I don’t know of any other shop that has a motocross track behind their building. Usually it seems like you have to spend $15,000 on a new sled at any snowmobile shop to even get someone to actually start talking to you and I came in to buy one of the cheapest possible things (some oil) and I came out super stoked after I spent several minutes talking to Brad about the current Northwest sledding scene. Very good experience. These guys have earned my business for the long haul.

To
Review №26

Superior customer service. Gary helped me find the right bike and the service department set it up exceptionally well. It was worth the drive.Chad, in the service department, continually helps me customize my KTM to best suit my riding. Superior service again.

Ra
Review №27

Great Parts and Service, can get any Seadoo part rather quickly.

Jo
Review №28

Five Stars!! If youre looking for a place to shop for a new or used bike, experience power sports is the place to go! They helped me and treated me with much respect and hard work when most places would just blow me off due to my lack of credit. What a solid team and overall exceptional establishment!

Gl
Review №29

There cool and good people to deal with

nw
Review №30

Had an awesome experience with everyone who helped me with the purchase of my raptor. The guys there really do go above and beyond to get you what you need or want!

Sa
Review №31

Easiest purchase ever. Gary was awesome. Very straightforward. No b.s. would definitely go back.

Jo
Review №32

Impeccable customer service! Every visit is a pleasurable experience....pun intended. They treat every customer as a high priority and try to ensure you leave with a smile and taken care of. Thank you Experience Powersports!

Te
Review №33

The staff at this place is amazing. We were new to racing off road and had two children that needed gear. Very patient and helpful. Excellent selection.

Co
Review №34

Brandy was very helpful they fixed my bike fast and the customer service is great, sounds much better and is now street legal best shop around!

MG
Review №35

I did my research on the Bike i wanted,I found it here via the internet,When i showed up to check this bike out i was greeted with nothing but respect as a customer,Dan, Gary, and Danny and the guys at the parts counter were Awesome and very knowledgeable about this Bike!!!So if you want a great deal on a Bike Atv or sled this is the place!!! I will be back to buy more toys!!!! Thanks Guys!!!

Ja
Review №36

This place is the best hands down, if you shop at some other place your missing out!! I have bought several bikes atvs and this year a brand new husky 450fx love my bike and all of these guys. I wouldnt buy my stuff anywhere else. I wish I could give props. To one of the guys but they all are awesome. Keep up the great work guys you set the standard for excellence.

LR
Review №37

These guys are great to deal with. I priced all of the KTM and Husqvarna dealers in a 200 mile radius and they absolutely provided the best price. A big thanks to to Gary, Danny, and team for making this happen. I did all my paperwork Via Email and picked up the bike the same day. They are a prime example of customer service, with none of the BS sales gimmick talk.

ru
Review №38

They were extremely fast and great service, I ordered some pirelli tires on my motorcycle they had to order it and they came in on the second day also a new battery, and they were very prompt and courteous.

Ju
Review №39

I have bought all my power sports stuff from these guys and never have I ever had a complaint. No is perfect but these guys are close. Love this place.

Co
Review №40

I was beyond happy with my service at Experience Powersports great people, I won’t go anywhere else from now on.

Ja
Review №41

Good service a great prices

Ma
Review №42

Bernie and his crew are all great to work with. Would highly recommend them for all your ATV, snowmobiles, and any other work you need done!!

Pa
Review №43

I can not recommend this business enough! Gary, our salesman went so far above our expectations to make sure that we purchased the right vehicle for our specific needs. We had committed to a model of ATV that really wasn’t what we needed. Gary worked so hard to switch things around, so that we were purchasing the perfect vehicle for two old duffers. We bought the Kawasaki Mule with a couple add ons, a windshield and roof and it is exactly what we needed.These guys are knowledgeable and professional. If you need or just looking PLEASE stop in and meet these guys.

Cl
Review №44

Super helpful staff! Came to try on helmets, they helped me pick a few and offered to order different colors and accessories - but ended up leaving with a clearance helmet half off!

B
Review №45

Absolutely the best shop in WA State. I regularly visit for all my service on the special edition moto Experience was able to special order for me. I have never been more impressed as I am wth the sales and service I have experienced at the shop. Awesome awesome awesome group of people.

Jo
Review №46

I never write reviews as it is something that is about 132nd on the list of things that I could be doing however I wanted to write one on EP in Moses Lake. EP has been taking care of my 2017 FE501 since I bought it from a private seller in early 2018. Everytime they are professional, efficient, and knowledgeable. All the while being cheaper than any service on the west side of the mountain. They have done my suspension, fender replacement, valve checks, and oil changes. Each time I go there they are quick to help take the bike out of the truck WITH a smile! This last time they even gave the bike a quick detail when they didnt have to. Very up front with pricing and in my experience never over (many times under) the quoted price. People wonder why I drive the 2.5 hour trip for this dealership and I tell them I will never go anywhere again for all the reasons above. Seriously good people. I hands down recommend this shop to anyone that is looking to get service on their bike. Hopefully I will be able to experience the sales side of the house someday. As far as the long drive for us Westsiders they do same day work and I get a chance to catch up on my podcasts.

Br
Review №47

Great staff, product and a great looking store! Treated like royalty when I come to this store. The Derek and the rest of the staff is always more than willing to go the extra mile to help you. Make sure you stop in!

Id
Review №48

Gary was great to work with! Awesome shop and I love my new FC 450

Da
Review №49

Excellent customer service & very fair prices! these guys will do everything they can to help you with what you need.

Ja
Review №50

Money well spent on my motorcycle repairs, these guys get the job done and with quickness. Customer service is above and beyond I will continue to bring my business here for years to come.

Ja
Review №51

Awesome service lots of new bikes!

Su
Review №52

Great fun. Clean. Nice helpful sales people.

Ri
Review №53

Working on buying third toy from them, excellent help and pricing. Knowledge also.

Ch
Review №54

Lacking customer service except for the young guy that helped us. Decent prices.

Gr
Review №55

These guys are great! Treat us like family every time we are in there!! Wouldnt go anywhere else!!

Ja
Review №56

The guys at experience powersports are awesome. They worked hard to get me a good deal and awesome trade in value on my bike. The deal was done and i dropped the bike in the parking lot scratched the motor case,bar end, bent the shifter, sracthed the pipes and they still honored the deal we had previously agreed to i could not believe it. Awesome guys!! good place for your powersport needs. I would recommend them to anyone thats in the market.

El
Review №57

Baught a couple Yamaha Raptors from Seattle. Came in to ask about if they need Have jetting done since were at 1,100 above sea level. The guy at the parts counter said that they need to be jetted not only for this elevation but also if I go to another place that has slightly more elevation. Basically, he said that I baught a piece of junk because its not fuel injected and now Im screwed.The customer service on the show floor was not any better, I kept chasing ones down with questions about the gear. I was getting a broad and smirk replies. I genuinely wanted to know and did not give no one any problems about the lack in customer service and the professionalism.After being deflated I went to the Mountain View Polaris and the gentleman there said that the jetting is done from sea level up to 3k level. And its good that the jetting was done there.I double check that with another dealer at the Quincy. The owner of Chets Honda/Polaris told me the same thing that the Polaris dealer said. If I take it into the mountains then it will run richer and wont have that much power but the motor will be ok.Im glad that there are ones that know what they are talking about besides these guys.Recommend Mountain View Polaris!Ps,6 months later the motors are still bulletproof

Mi
Review №58

Ive bought many bikes and a new Ski Doo XM 174 from Experience Powersports. Great company too do business with from the sales staff, to the parts department. Always look forward to dealing with them.........

Sh
Review №59

If you are Looking to Get any sort of Motorized Toy This is the place! I Just purchased my second motorcycle from them and was Very impressed they Most of the Major Makes from KTM, Husqvarna, Yamaha, Suzuki, Kawasaki, and much More. they have street bikes, Dirt Bikes, Adventure Bikes, Cruisers, ATVs, Utvs Sport Bikes. if you need a vehicle serviced they have a Very Knowledgeable service crew and a Great selection of parts & Gear. The Best part is their prices are considerably less expensive than anyone around. I drove 2 & 1/2 hours and saved well over $1000 dollars. its Worth The Gas for the drive. They have what you are looking for Give them a Call and go out & Ride.Thanks Again Experience Power Sports

To
Review №60

Nice people, not a wide selection of cleaning products, which is why I went there.

JJ
Review №61

Nice place...bought 2 can am x3s...good deals

je
Review №62

I just moved here from Seattle and I was totally impressed. Vintage Hodaka, AJS, Husqvarna and many more motorcycles on display. Motocross track right out back. Great inventory, friendly people. Top notch for the motocross and dirt riding enthusiast.

Ho
Review №63

Love this place! Very knowledgeable!

Za
Review №64

NO HONDAS!!! But very nice people and super good service just wish they had more of a selection

Tr
Review №65

Clean and nice powersports dealer 👌🏽

Ja
Review №66

I have purchased 2 Can-Am Maverick X3 from Gary here at experience powersports he help me with warranty issues and has been nothing but friendly they truly care about their customers here

Te
Review №67

Great sevice! Excellent customer service!!

Ru
Review №68

Great service, great people.

Ma
Review №69

Unbelievably horrible experience. They had rebuilt my bike, paid over $2000 for them to do so. Got it back, and less than 8 hours of running later it blew up again. Took it back, and they claimed it was my fault due to dirt being in the filter. They then attempted to charge me a giant fee for looking it over. Worst customer service. Never returning.

De
Review №70

Best shop, with the best customer service in wa.

Jo
Review №71

Great bike shop!

Ro
Review №72

Excellent service a lot of quality bikes .

Er
Review №73

Great selection of gear

Mi
Review №74

Good selection

Da
Review №75

The mechanic manager or whatever his title was hooked it up

Ka
Review №76

Expensive but wide selection

Ro
Review №77

Couldnt ask for a better experience! 🖒🖒

Ka
Review №78

Worst customer service. Will never go back.

P
Review №79

Awesome customer service

Ch
Review №80

Great sales and service

Ma
Review №81

Good customer service

Jo
Review №82

Great place

Mi
Review №83

Great store!!

Wa
Review №84

Big showroom!!!👍

Cr
Review №85

Beautiful shop

Se
Review №86

I like

Do
Review №87

Agoodtogitparts

Information
48 Photos
87 Comments
4.5 Rating
  • Address:12268 N Frontage Rd, Moses Lake, WA 98837, United States
  • Site:https://experiencepowersports.com/
  • Phone:+1 509-765-1925
Categories
  • ATV dealer
  • Motorsports store
  • Snowmobile dealer
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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