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CPR Cell Phone Repair Moses Lake
206 W 3rd Ave, Moses Lake, WA 98837, United States
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CPR Cell Phone Repair Moses Lake
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Je
Review №1

I shattered my phone screen and this company was able to replace it and have it back to me before an hour. It was amazing! They had to special order my screen and it only took 1 business day to get it, and for me to bring in my phone. I will definitely come here for an future phone problem

Ve
Review №2

Great friendly customer service.

Al
Review №3

Saul was great help and answered all my questions and didnt give me no go around. If you need any help with cell phones ask for Saul!

Ke
Review №4

Quick fix for my phone not my pocket.Had them put a screen protector on it was crazy expensive and 2 days later its lifting after they applied it.

Ki
Review №5

I dropped off a PS4 and they had it fixed in about 24 hours. Employees had great customer service and they were knowledgeable. Overall, I’m am happy with my experience. I would definitely recommend and would bring my electronics back to them, if needed.

Za
Review №6

Diagnosed phone incorrectly and bought attachments for unusable phone after repair, then wouldnt reimburse or help repair. Not Honorable.

Sk
Review №7

Went here to get my 3DSs and DSs fixed. They were very understanding and happily took them in to get them fixed. Pretty cheap for the repair I needed on them. Would recommend to anyone needing game console repairs. :)

Ka
Review №8

The technician Saol was knowledgeable, helpful & kept me informed of possible outcomes & progress. I was assured of his skills.

ja
Review №9

Pretty spendy since theyre the only place in town, if you have the time, you can get it done about $100 cheaper in Wenatchee

La
Review №10

Courteous and professional service at a great price. They saved me a bundle! Definitely will return next time I have a phone issue. I highly recommend them.

Jo
Review №11

Fast screen replacement! Easy to do business with. Thank you!

Du
Review №12

Dont waste your time or money.Phone wont work.After $100 and take the phone home for 3 weeks it does the same thing.Now they say my phone is no good and nothing they can do.Hmmmm

an
Review №13

They had the broken screen on my s10 camera fixed in a couple hours

Sa
Review №14

My phone had water damage from being dropped in the river. It had been two weeks since the damage so I anticipated the worst. CPR is a lifesaver, they took it apart replaced the battery and had it fixed within hours. I am very happy and very impressed!

Ba
Review №15

The folks at both the Spokane and Moses Lake stores were wonderful to deal with. Very understanding and helpful. Jessica in Moses Lake was super thoughtful and gave great information. Even though they were not able to repair the phone I brought in, they gave me as much information as possible to continue my search for a solution.

Al
Review №16

My experience at CPR Cell Phone Repair was great. It was beyond expectations. My old iPhone died out on me, but Jessica, the general manager, gave me a great deal on another one.I was more than happy to do business with CPR. They offered an in-store credit for my old iPhone to go towards the new one. Tony, the main person at the front desk was very helpful and understanding. Both Jessica and Tony were easy to communicate with during this process.They ordered my phone and it came with no delay and they helped set me up. Thank you so much! They are literal lifesavers.

Wa
Review №17

These people always take such good care of me. So glad they are in our town now!

Aa
Review №18

Having a Samsung Note 8, I figured I was out of Luck on getting the screen AND back case fixed, for one, the curved glass screen, and also the back being glass. Well, not only did they have parts in stock, it was done in about an hour. Also while in store I noticed they had several hard to find dime batteries. Id been looking for months for a special one for the laser sight on my pistol, they did not have, but Jessica the manager, tracked down what I needed and ordered my a few. Service above and beyond my expectations. Also the phone repair was $100 cheaper than what other shops quoted me. For those having extended time repairs they have loaner phones for you so your never without a phone. They also have refurbished phones for every carrier at 20% of new price. Also have laptops, tablets, and even DRONES, and of course lots of new cases and other accessories. Really cool to have this here in town, definitely my new place to shop for anything Cell phone related. I met the owner too while there for my first time, really cool guy. I hope they get the business they need to stay open in our small town!! So check them out!!!

Hi
Review №19

Lovely experience, Saul is an expert! At burning your wallet... I have never felt more used by a business aside from the money hungry veterinarians of grant county...my 19 year old cat was ill during my initial visit with Saul, asking for a quote on replacement of my battery and charge port, which led to Saul spending nearly an hour writing a 3 sentence quote that didnt take battery or charge port replacement into account. $377 just to replace back glass and screen . I was in a hurry to return to my dying cat and while I knew Saul was taking me for a ride, I didnt have time to ask for a proper quote. I returned days later to actually get my phone repair. Saul took an amazingly long time to write out a bogus service statement...and again, focused on my cat, I just wanted to leave the phone and head home. After spending days begging for financial help from strangers, I was able to get my 19 year old cat to Quincy Veterinary Clinic, but didnt want to make that trip without a phone. I picked up my phone, got the bill and immediately asked why the battery wasnt listed in the repair. Saul claimed I hadnt mentioned my battery or broken charge port...I responded that Id need my phone for the day to get to quincy safely and that Id return for proper repair. My mother was dealing with the insurance on my phone and noted the odd service bill, being very angry with the results...so I was forced to go back to CPR to confront Saul, while holding my dying cat.I walked in, told Saul he knows why Im back and needs to make it right, to which he played ignorant. As of this writing, Saul hasnt made it right and my mother is sitting on pages of conflicting records Saul laboriously typed up to print out in a very particular fashion, to help confuse his objective, milking my phone repair to as close to $600 as he could. My cat died within reach of me on June 27th...while I wont blame Saul for her death, I will blame Saul for some of her suffering as he played games with me. Far as I know this is the only phone repair service in Moses Lake...if theres another option, go there....P.S. Saul made the cash money move to refund the extra charges...doesnt rewind his initial Intent...but its a step in one direction.

je
Review №20

Good customer service, fixed my phone for pretty cheap and fast

Ka
Review №21

Was freaking out cuz my phone just quit working, thought I lost all my pictures. But they were prompted to fixed it. Very happy, very pleased

Al
Review №22

Never called back, never gave straight answers!

Ma
Review №23

I was referred by my friend/ boss with the highest complements and you did not disappoint. I dropped my phone at lunch time, went to you just after lunch, got a phone call at 2 pm with a few options on how to fix it and I had it in my hand (in better condition than that morning) by 5:15pm!! I will come back, you will have my business again and I will praise your name around town! Thank you so much. Affordable, too!

Jo
Review №24

To spendy

Co
Review №25

Great service and glad to have them here in Moses Lake. They are professional, friendly and kept me informed. Very reasonably priced for their service. I would definitely use them again and recommend them.

Ly
Review №26

Excellent Service, I needed my phone for work and they had it fixed in an hour.

wa
Review №27

Friendly and simple for what is need

Du
Review №28

Get assurance its cheaper and easier

Ka
Review №29

My PS4 wouldnt eject discs, so I called on CPR to see about fixing it. I was met by a super friendly and helpful staff who knew their stuff. I brought it on a Friday and got it back as good as new on Monday. Not only that, but they made sure to try to fix the old parts so I wouldnt have to pay for new parts. Class act establishment here! I will be back.

An
Review №30

I had a screen replaced for my iPhone and they did a great job. Communication wasnt the best - I didnt hear back from anyone when my phone was ready to be picked up, so I had to call them a couple of times myself to find out if my phone was fixed. But besides that, the quality of their work was great. I would come here again in the future for other repairs.

St
Review №31

Saved 35.00 screen protector that had a warranty I didnt know about ...friendly...

Ta
Review №32

Awesome service! Has my screen replaced and better than new in less than 1.5 hours. Very reasonable priced!

Br
Review №33

The staff were very knowledgeable, helpful and friendly. I had a great experience, and will definitely refer people to CPR. I will also go back for any future needs. Very impressed! Thank you so much for a positive, quick and excellent experience.

St
Review №34

Im just looking to repair my samsung galaxy s8. I think it has the black screen of death (BSOD). I tried fixing it and it couldnt work. How much do you guys charge this?

vi
Review №35

The best place to repair anything such as a smartphone, labtop and depresion

Pi
Review №36

Very helpful staff and wonderful customer service. Diagnosed and fixed the problem quickly! So glad to have a reliable repair shop in town! Recommend highly!

Co
Review №37

Excellent customer service

mi
Review №38

I was a bit pricey but the newer phones are very expensive! Overall very happy they do good work!

Sa
Review №39

Battery Replacement. Wonderful customer service. Expedited the repair. It took less than 45 minutes. I would highly recommend this business.

Me
Review №40

Very efficient service with great customer service.Will definitely be doing more business here!

Ge
Review №41

They fixed a cracked screen and a new battery in less than an hour.Just like I got a new phone.Was great service.

De
Review №42

Everyone at CPR repair was amazing! Informed me of the issues with my device, gave me an estimate and were super fast!! Best service in town! Thanks guys!

Sa
Review №43

Had an awesome experience here! Had a screen replaced on husbands phone, and then also brought in my 2010 iMac and a new hard drive put in it and a new CD drive. Its like a brand new computer!! Customer service is amazing, they are fast, and if there are any issues they have a warranty and will fix it without question!

Pa
Review №44

Worth the money. They are friendly, fast and knowledgeable on all devices.

Do
Review №45

Great service and very helpful in helping me getting a better phone thank you.

No
Review №46

My Samsung Note 5 melted and the battery puffed up after filming a lengthy youtube video. The phone still worked but was scary to use with the inflated battery. The back also popped off which left me not wanting to take it anywhere. It sat on my dresser for a few months out of commission. I decided to give CPR a try. They were able to order a new battery and replace the parts that had broken apart. My phone is as good as new thanks to CPR.

to
Review №47

I had a note 9 that I ran over with my f350 in the gravel. The screen was shattered very bad. I dropped my phone off with CPR and had it back in 2 hours good as new. Great experience.

Ja
Review №48

I had my mini iPad screen replaced today and had an Awesome experience. They are very knowledgeable, fast, and friendly. I highly recommended them.

Ma
Review №49

This place was stellar and ready to do a last minute repair and I had the phone back in less than 5 hours (previous repairs already in progress) the only thing Id advise is to keep your expectations temepred if you have a newer phone. It wont be a 100$ if you have something like S8 and above or a iPhone 11

Ma
Review №50

Good customer service. Replaced battery in timely manner. Gave $10 off for making an appointment.

Ra
Review №51

My phone had a problem with the charging port. They fixed it quickly. Very friendly staff. Thanks a lot!

Ba
Review №52

I went there to fix an iPhone that wouldn’t turn on and the screen and camera was pretty destroyed, they only charged me 200 bucks for a screen,camera and battery and got it done within a day! Best believe I trust them to fix my phones more than anyone else

Jo
Review №53

Good customer service and very friendly and the food is to die for .

Ta
Review №54

My ipad glass shattered on a tile floor. The price quoted included labor & parts which was the most reasonable in town. I was expecting to have to wait a week for an ordered part, but they had it in stock so I was pleasantly suprised when it was done within two days. I highly recommend them especially for their great costomer service.

Lu
Review №55

I’ve struggled with the HDMI port for a long time on my PS4. I took them 2 consoles and they had them fixed in a day!! They also hooked me up with a free dust cleaning while they had it apart! My only regret is not doing this sooner! Thanks guys!

Ch
Review №56

Fast and friendly

mo
Review №57

Dont take responsibility for their mistakes

Le
Review №58

I was offended an treated like I was offensive and left feeling more cell phone illiterate than I did before!

Ez
Review №59

My Experience at CPR was great. I know where to turn too if I have a broken phone.

Lu
Review №60

Very happy with their recommendations and service.

Ja
Review №61

Great job fixing my phone

Aa
Review №62

They can fix phones but they are expensive

St
Review №63

Fast / Efficient and fantastic customer service

Is
Review №64

S/o to the guy worker who fixed my black screen, would recommend!!

Fo
Review №65

Great customer service

Be
Review №66

Excellent customer service!

Ph
Review №67

Try to sell you extra stuff to drive up the price.

Information
18 Photos
67 Comments
4.6 Rating
  • Address:206 W 3rd Ave, Moses Lake, WA 98837, United States
  • Site:https://cellphonerepair.com/moses-lake-wa/
  • Phone:+1 509-855-5333
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
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