Every visit, every time, I’ve experienced nothing but the best service from the associates at store #2738. Dixie being top notch, among, I want to say Veronica and Johanna have been most helpful. Kudos to an amazing staff! Will definitely be continuing my business at that location.
The staff is always very nice and friendly and very knowledgeable about what I need I really feel welcomed and invited when I come inti this location!!! Thanks !!! Ladies!!! 👍🏾
Helped me to find something for my girlfriend for valentines, they are very helpful
Very bad and very rude. Lady who works there don’t know how to severe customer service.
Recently I purchased a combo set of clippers from Sallys, they said I couldnt return it in store due to Covid. I was instructed to reach out to the company brand: Andis, whom they assured would process my refund. I called the customer service number multiple times, only to get an operator stating she is sorry no one is there to pick up, to try again later? I had to contact them via email. They finally replied and said they couldnt issue me a refund because the set wasnt bought through them directly. So, Sallys lied. This set is extremely heavy; when you have multiple haircuts lined up, working with a heavy set can become intolerable! However, the real issue with the clippers is they became extremely hot 15 minutes into the cut! I had to apologize to my customer and refer him to finish his cut elsewhere. This set was not cheap and now it is costing me even more money!? Bottom line, I am extremely unhappy with this whole experience. I was denied a refund from both Sallys and Andis. I am totally disappointed and dissatisfied with this item and the lady at Sallys that recommended it to me. I want a refund!
One of my favorite Sally’s locations! The staff is always so helpful and kind. I will always pick this location to shop for my hair supplies.
Very rude, bad management.
Horrible at treating customers with respect. They dont want to help you find what you need... they wont even register you with a sallys card if you dont ask.I really miss the original staff. They were very helpful. The only thing Ill buy there now is hair color. Id rather pay for a cheaper version of anything else than go there.
Love the satisfaction guarantee return policy! I got my money back on a purchase I wasnt satisfied with.
Worst staff Ive ever dealt with very rude and ignored me at the check out counter.
I have a Sallys Card that never expires, Good discounts so of course I enjoy shopping at Sallys
When they say they gave you enough its clearly not enough always get more
Staff always gives enough color! ☺😊
Very helpful staff
Super good