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Bed Bath & Beyond
2470 Charleston Rd, Mountain View, CA 94043, United States
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Bed Bath & Beyond
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Da
Review №1

This place has everything you need, and everything else that you didnt know you need until you saw it perfectly organized in front of your face! Came in for one thing, and came out with 17. Just an FYI, if you are an impulsive shopper be prepared or have an exact spending limit! this is definitely one of those stores that you can stalk your house with all the necessities and all the amenities that you could possibly think of. it is also a place that you can totally walk around and filled ideas for Home Improvement, or remodeling, or even just a room rearrangement but take a list that you can file home to see how plausible all those items are.They have very friendly staff, who actually know where things are! which is amazing because the one very random obscure items that I came in for and ask about they knew instantly where I can find it it!Convenient location, plenty of parking, and not too horrible a wait time to get through the huge line of people trying to checkout.Great job!

Ch
Review №2

The store is HUGE and has most anything you could need/want. I have been coming in here to swap out and get new sodastream refills. Sometimes their canisters are out but they literally have so much for your home it is a great go-to spot. We got everything we needed for Thanksgiving and for our new home here. Be sure to sign up for the emails so you can get electronic coupons!

Pa
Review №3

Terrible customer service. Be careful, do not expect to be able to return anything even if defective. The manager, Jennifer, was incredibly rude justified that because theyre closing the store ALL SALES ARE FINAL even if something inside a box is non-functional.

Se
Review №4

Good and rather big Bed Bath and Beyond location with nice service.

Sa
Review №5

This store is closing in February. Most of the items have a 20-40% off. Good time to get good deals. Beyond+ membership will add extra 20% off

Da
Review №6

It has a good price. I went last week and the prices are 30%off. Does somebody know if the discount increases?

Je
Review №7

Easy to get to, and lots of parking. This store had enough staff to help you. ve bought a lot of different items from this store including towels, throw pillows, shower caddies, art work, lighting etc.The quality has all been pretty good too. If you like to cook, then youll be happy to shop here too as their their selection on kitchen items is huge.

Ju
Review №8

I ordered an item from BBB and paid for a membership to get a discount. I waited for 2 weeks and my order was canceled. So I contacted the customer service wishing to get a refund for my membership fee. Shockingly I was told that the membership fee can not be refunded since its been used it on an order that was canceled by BBB! This is a fraud to me as I didnt do anything wrong. All I got from shopping and Bed bath & beyond was wasted 2 weeks waiting for an order that was never available and paid for a completely useless membership. Good job BBB! Great way to run business!

Ch
Review №9

I love this store and they are very friendly... I think some of the employees are upset at how people can just come in and steal stuff without being prosecuted...so I can imagine why some of them can be a bit annoyed at people...but they are closing that store soon...

D
Review №10

This location is closing. Plenty of items available to buy. 10% discount given on full retail. No additional coupons accepted.

Ka
Review №11

Was pleasantly surprised to see aisles of over the counter mrds, hygiene products etc

Al
Review №12

What a wonderful place to lose yourself!Believe it or not, it was my first visit to this BBB. Many years ago, I accompanied my aunt to one in San Jose, but since it was so long ago, this visit felt as if it was the first ever.Because I recently moved, I received a coupon for 20% off my entire bill, so I decided to check it out. The trouble was there was so much that Id wanted but had to wait a while because there were measurements I needed to make and wasnt certain what would work. Anyhow, by the time I was ready to shop, I had incorrectly remembered the expiration date and lost out on the coupon. So I didnt buy much, but there was PLENTY more that I could have bought!From kitchen items to bedroom things to bathroom and closet storage and organizers, this place has it all.My only complaint is this: Because this store carries EVERYTHING, its actually a bit overwhelming. When I entered, not knowing what to expect, and was confronted by myriad shelves and wall displays and slots, I was gobsmacked! Without a clear plan of attack in place, I decided just to start with the nearest section and just wander aimlessly through the aisles, section after section. Needless to say, I was a good hour-plus inside, just familiarizing myself with everything. There were kitchen appliances and storage/organizing pieces that I liked. There were lamps and desk chairs I thought might work. There were shower caddies and closet systems that interested me. But all I bought was a car shade, which, actually, Id been meaning to get but hadnt seen anywhere, and a fabulous framed print!All in all, I enjoyed just browsing around. I intend to return either to this store or the one in San Jose and finally get the storage and organizational pieces I need.On a side note: I must apologize for taking so long to get to this review because there was one associate who helped me so much, and I cant recall her name. (She was a lovely black woman with an unusual name that seemed as if it were two names combined into one, such as Donella. Hopefully, if anyone from the Palo Alto (or is it Mt. View over there?) store reads this, that will help identify the woman who deserves praise from her superior for her excellent customer service.) But she was so very kind and helpful, going above and beyond to help me out. Basically, my friend was telling me about a product but couldnt give me a name. All I had was a description, which I told the saleswoman, and she kindly hopped online and searched it out for me. They had it in the store, and she then told me where to find it, saying she wouldve taken me to it, but there were other people in line. Unfortunately, I didnt think it would work after all, but I still appreciated her help and kindness. It wasnt expected but definitely appreciated.

H
Review №13

This review is for the manager, Jennifer. I was having an awful time getting a gift card issue resolved and she went above and beyond to help me when no one else was willing or able. BB&B is lucky to have her!

Ti
Review №14

Well placed location, and I just love getting rid of all my $5 coupons here. Customer service is lacklustre though.

Ro
Review №15

Love BB&B. This store has everything you could possibly want for your home. Parking is easy and the staff are VERY courteous and helpful. Awesome sales today netted set of sheets for 6 bucks and change.

Ev
Review №16

Nice store with good selection of home goods.

Sa
Review №17

They are great have a great kitchen department fine dining and bedroom sections . Everything a house needs this store has .

DC
Review №18

Place has a bigger selection but misses some of the lower priced specialty items it once carried. However there are several party games on sale. Store is beautiful and the older customer service reps make you feel at home. The younger ones make you feel like a dollar amount.

Ad
Review №19

Wonderful employees. Very helpful and kind. A lot of the items in the store are organized by brand instead of by item. So in the bedding department, instead of a wall of blankets everything is organized by style. Makes sense, but means more searching if you come in just to browse pillows.

Ho
Review №20

Got here few minutes after store hour to buy a Dyson v11. The crew was so nice to let us in, brought out both models to explain the differences. We are also able to use the 20% off coupon in addition to their current promotion.

In
Review №21

They dont have the things in stock that they have on display and the personnel is either straight out rude or just disinterested in helping you.

Jo
Review №22

Very well organized merchandise. Lots of selection at reasonable prices. Can shop at leisure in a pleasant environment. The 20 % off coupon for one item useful. Prefer this store over Walmart.

A
Review №23

The manager called me names when I asked them why they have for hire signs 24/7. He said they can do what they want.

Pe
Review №24

We found just what we were looking for. Then they didn’t have any in stock. They checked other stores and found a location that had them. Great customer service.

An
Review №25

Close to 101. Really good return policy (180 days, no questions asked). Quick customer service. Lady at the service did not look happy though. I guess the work environment is not great.

Ez
Review №26

Pretty decent selection, store is pretty clean and well-organized, and the staff is nice but not overbearing. We came here because I received a gift card for my birthday so we just had some cash to blow. We found some stuff I had been needing for my kitchen, although a) why werent there any Pyrex loaf pans (I had to get OXO) and b) why doesnt my cooling rack/baking rack fit well into any known cookie sheet, neither at the store nor at my house? Things like that are the little benefits that brick and mortar stores have over online retailers, so not having the exact minutia is kind of off-putting.Still, overall, as far as brick and mortar stores, it was a good experience.

Di
Review №27

Name anything you need for your residence, you will find it there! Quality depends on brand but new brands are worth trying for best value for money.

Te
Review №28

Had what I wanted and needed, the staff was professional, the store was clean and well organized. Happy.Much better than the Capitola store where a staff member was negatively condescending causing me to leave without making my purchases, and never come back even though its near my home. Shop here or any other outlet instead of the Capitola BB&B.

He
Review №29

The Mountain View location on Charleston Rd is closing and is having a final clearance sale.

Ge
Review №30

A well stocked and clean store. Friendly and helpful staff, servicing clients still in the shop after the 8 pm closing time.

As
Review №31

Good varieties. Large selection. Prices high. Needs to be better organized so searching becomes easier.

Ha
Review №32

Local selection is pretty good. Ive come here for anything from bed bug spray to comforters. Service was pretty good and helped me find items several times.

Jo
Review №33

Not the largest or nicest BBB Ive been too, very long wait in checkout line.

Al
Review №34

A nice, quiet, large and tidy shop to browse home goods. Most items are full priced, but they send out coupons regularly. If you buy meanstream brands that are normally full priced and not on sale, BBB will end up being significantly cheaper with a coupon. They do have a few good clearance finds too.

Ma
Review №35

Convenient parking in dedicated lot. Good place to buy a variety of off the shelf kitchen, bathroom and various household goods at decent prices. I take advantage of the discount coupons I get via mail.

Sa
Review №36

Sad that they are closing down soon

Ri
Review №37

The store is well located in a shopping complex. There is good accessibility and bike racks available as well along with ample parking. The staff is very helpful and the generous.

Mi
Review №38

Great for gift shooping

Al
Review №39

I had the misfortune of standing in a short and non-moving line for a solid 10 minutes. It seemed every available register was handling some complicated returns and transactions. But I cant blame the store for that. This is a fairly standard issue BB&B. The parking out front is plentiful.

Sh
Review №40

Good selection. Staff is friendly. The lady that shamed everyone when they returned things seems to no longer work there

La
Review №41

In store shopping available, nice store

Ph
Review №42

Friendly, efficient staff. Nice mix of products.

Ra
Review №43

Good layout and selection. Reasonable prices.

Mi
Review №44

Nothing special but the staff was helpful. Even though I didnt find what I needed/wanted I was able to find something similar.Decent prices and helpful staff. Ill be back.

Pa
Review №45

Product color wasnt avaliable. The floor person who helped us suggested we can ordered and have it delivered for free. Save time!

Ku
Review №46

Found Tub Shrooms here with very good price and functionality.

Ch
Review №47

Always find what youre looking for and even more

Mi
Review №48

The only Bed Bath & Beyond that Ive been to in the last few years is the one where we bought my in-laws e soap dispenser and I commented on this one not too long ago but we did fine exactly exactly what we were looking for it was a soap dispenser which was chargeable and lasted up to 3 months on one charge the soap came out great just like it was intended to man laws had one previously that were supposed to do that but it ran on batteries and it never work for them from day one I have no idea where they got it from but it wasnt from Bed Bath & Beyond they said

ca
Review №49

Extremely helpful people at Mountain View location. Came up with great, inexpensive ideas for storage in limited space. Thank you!

Ad
Review №50

PROS:- Friendly and helpful staffers- HUGE variety of useful and fun stuff to buy- Reasonable prices (if you bring 20% off coupons; hint: dont worry about the expiration dates ;-)- Easy parkingCONS:- Quality of stuff varies widely; check reviews before buying!- Availability can be hit-or-miss- Prices are nearly always more than Amazon (sometimes, ahem, even >20% more ).

Ty
Review №51

Good store experience, but I found it odd that they didnt have room fans when I went in Nov. They said it was a seasonal item. In California are fans really seasonal?

Pa
Review №52

Nice collection. Cooperative people.

Ja
Review №53

Large selection and helpful staff. What else do you need? :)

Je
Review №54

Busy as hell, but the staff was patient and helpful.

da
Review №55

Excellent service with a very helpful staff who do their best to serve the customers and provide information necessary for the right purchases.Its a great place to shop.

Im
Review №56

Only had one checker didnt want to wait in line! The line was really long!!!!

St
Review №57

This location is closing :(

De
Review №58

The store was good but during the holidays they need more cash register lanes open

Ne
Review №59

Large store, excellent selection of goods! Lots of parking.

Vo
Review №60

Low inventory store wide.

Li
Review №61

Shop there all the time, good inventory, bargains, nice staff who always greet me and my dog.

Ch
Review №62

This location has helpful, friendly staff that have good sales.

Je
Review №63

Seems to have all I need. Great staff also.

Ca
Review №64

The people are real friendly deals are very good and it was very nice trip

Mi
Review №65

My favorite store always find good Bargains and the customer service is excellent !

at
Review №66

Great stuff, even had a makeup and personal care area. However my cashier was very rude/snarky which def ruined my trip

Er
Review №67

Nice people and a good array of merchandise.

Al
Review №68

Good selection and prices, sometimescheckout lines are slow. Today they remedied it pretty quickly

My
Review №69

Excellent customer services, good collections, and always great Xmas sales :)

Je
Review №70

I love the way the employees know where items are located, and so willing to aide in finding what your looking for in all ways

To
Review №71

They have everything plus some surprising things at good prices.

Ju
Review №72

Its a great store. With a very wide selection of product. You can find everything for your house.

Pr
Review №73

One of the better stores in bay area has a lot of inventory and very helpful staff

Li
Review №74

This score has a health a beauty section and you can use your coupons for the items so it ends up being cheaper than Target, Walmart or Amazon. They have a very extensive health and beauty section

Jo
Review №75

Not open... More argon poisning

Ki
Review №76

Very helpful associates

Je
Review №77

Great coupon deals when you become a member. Since I became a member I havent paid full price on any thing Ive purchased!

Ji
Review №78

Friendly staff and a well-maintained store. We were able to get answers to the questions we had without problem.

Jo
Review №79

Didnt find the item I went there for, but always find something thats worth the trip.

Da
Review №80

Picked up a Cal.King conforter, 6 throw pillows (2 with bling), a Cal. King down-filled blanket, 4 Gillette Mach 5 blades, and 2 other items for $310 (less than the initial price of just the comforter!)

Sh
Review №81

Good service

Sa
Review №82

Store closing everything on sale

S.
Review №83

Very helpful customer service.

Ma
Review №84

Moved the crowd thru the registers fast and so pleasant.

tj
Review №85

The almaden store is the greatest store on earth with great and friendly staff

Le
Review №86

Although I didnt find what I was looking for, I find that the staff on the floor will always go beyond expectations. Always helpful.

P
Review №87

Love this store & location always has what Im looking for

Ke
Review №88

Clean and well laid out with good selection

Ka
Review №89

Always find what I need! Recommend!

Je
Review №90

Excellent selection home decor.

Be
Review №91

Great for hard to find items, and almost reasonably priced if you have one of the ubiquitous 20% off coupons

sh
Review №92

No clue why everything is so costly!

Ra
Review №93

Always accepts 15 or 20 percent coupon. Easy access and plenty of parking.

Ba
Review №94

Friendly staff, great service. Products are well displayed.

Ch
Review №95

Pretty pricey in general, but they have a great return policy (return any time!), and do carry pretty specialized things you cant find elsewhere.

St
Review №96

The usual BBaB. Well stocked and easy parking.

Co
Review №97

The inventory is usually OK and the staff are helpful if you ask.

Ar
Review №98

Always clean, and staff are super friendy.

Da
Review №99

My wife likes the dinnerware section, but I go for the beyond

ka
Review №100

Long waite time .not a lot of customers.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:2470 Charleston Rd, Mountain View, CA 94043, United States
  • Site:https://stores.bedbathandbeyond.com/Mountain%20View-CA-94043-1102?MCID=YT_YEXT
  • Phone:+1 650-691-0364
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:11AM–7PM
  • Saturday:10AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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