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Yarnell Service Center
81 Pioneer Way, Mountain View, CA 94041, United States
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Yarnell Service Center
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Em
Review №1

Best service. You really feel like they want you to get your car back in great shape. Figure out issues. They also have appointments ready for small repairs. Highly recommend Yanell.

Mi
Review №2

Mike and Ed (and Rick) are the best friends your car could have. If you dont drive a Japanese car, get one, as you wont find a better repair shop in California.

Da
Review №3

No joke one of the only truly honest mechanics. 5 stars. Been using them for over 6 years.

St
Review №4

Great customer service I will be back if I have any problems with any of my cars!! Great work thank you so much!Stephanie

Fr
Review №5

Mike & Rick are the best! They fixed my transmission shifting and radiator overheating problems when several other auto shops had no clue! Thanks guys!

An
Review №6

Nice clean facility, efficient staff. In the past I have dropped cars at night which has worked well. Very reasonable prices. I have been using them for 25 years.

La
Review №7

Ive been bringing my cars to Yarnells for like a decade and they are hands down the best mechanics. Very skilled and honest and they help me find the best price on all things car related (which is great because I need help).Very nice people too. They feel like family by now.Specialize in Toyota, Lexus, Nissan, Honda and Suburu. Cannot recommend them enough.

Pe
Review №8

I absolutely cant say enough about the professionalism and transparency of Yarnells. I had to deal with a faulty battery from Pep Boys and a problematic odometer reading device from Metromile. Ed Yarnell was not only able to assess the situation but clarify and rectify it. He was patient and willing to talk to the other companies on my behalf, I never felt rushed, he always explained the situation clearly and had time for my questions. I only wish I could give more than 5 stars. In addition this family-owned company supports local schools.

jo
Review №9

This place is the best. Period. I found them because Im an Uber driver, and one day I transported an elderly female passenger who sincerely mentions to me how these guys are the most honest mechanics in town. Generally, riders dont normally raise the integrity of a mechanic in conversation, if anything they might bring up the complete opposite, but it turns out She was absolutely correct.

Vy
Review №10

Great service, very knowlegeable mechanics, fair prices. We are their customers for 10 years now.

Na
Review №11

Ive been going to Yarnells for almost 40 years. They are very good at what they do. Never over charging by doing unnecessary repairs. I generally follow some preventetive maintenance they recommend, and Ive never been stuck on the side of the road thanks to these guys. Ive kept most of my cars to run 200K+ miles. Cant say enough good things about these guys.

Ti
Review №12

Friendly, quick service. Ill bring my cars back for service.

Ke
Review №13

Love this place, the employees are always very helpful and kind. Highly recommend them for your vehicles.

Pe
Review №14

I have been taking both our familys cars to Yarnells for the last 15 years. They are very good and reasonably priced. Recently I took my car in for a large repair and when I got there neither the mechanics nor the person at the desk had masks on. I told them I did not feel safe coming in. I was thinking maybe they would put on masks. Nope! So I walked out and took my business somewhere else. As a customer I need to feel safe working with them. I likely will not go back to Yarnells.

Ta
Review №15

Great service and friendly, not over priced.

ma
Review №16

Great service and reasonably priced. Highly recommend them.

JJ
Review №17

Great shop. Very fair and accommodating. I do all my oil changes and service with them and they even helped sell an older SUV of mine.

Ma
Review №18

Great service!

Ar
Review №19

It seems rare to find an honest car service these days.My sons old car had engine check light turned on. We went to a brand-name auto-service, and they wanted to charge us $170 for diagnosis before even checking-in. Our official auto dealer (Toyota) was even worse, ($210 to diagnose before even starting, in the prior time it happened).We decided to pass and take note of the web ratings of shops in the area. Based on these ratings, we didnt even try to negotiate with Mike @ Yarnell. We just left the car there, and he passed our test with flying colors:1) First, he was completely transparent: zero charge for diagnostics. Gave us the diagnostic code P0340 and explained its meaning (catalytic converter low efficiency, which is totally expected in old, high mileage cars).2) Did a thorough safety inspection, gave us full detailed report of minor issues - nothing urgent to fix.3) Complete oil change we also asked for4) Undercharge us for labor. Extremely reasonable price.5) Gave us a good feeling saying that the car is overall in good condition for its age and mileage, and nothing to worry about .Thanks you, Mike and crew. Wish there were more shops like you. Youve earned our trust.

No
Review №20

If you need your body worked,the team @ yarnell is fast & reliable.They do you right & you will feel good!

Di
Review №21

This man is the absolute truth. Hes taken very good care of me and my family over the years. If you dont want to be taken advantage of by your mechanic, then go here and expect to be treated better than fair. God Bless this man and his team.

Bl
Review №22

Im a 20 yr customer and I have never been sorry. There is no better place for Toyota. My brother told me about yarnell and he drives Nissan.

Je
Review №23

Excellent customer service provider for any maintenance for your automotive.

Ch
Review №24

My family has been getting our cars serviced here for as long as I can remember, they have a quick turn around time with really thorough work. Super friendly group of people with great dogs

Mi
Review №25

Great customer service, kindness and references!

Ch
Review №26

Great place to have my car rejuvenated. The service advisor clearly explained to me the situation and was helpful in getting the right servicing done. It seemed a little expensive compared to your friendly neighborhood workshop but better than the company showroom. Will definitely go there again.

To
Review №27

Professional and honest. Their expertise and courtesy is beyond belief. Been taking my Toyotas to Yarnell for repairs, for decades.Very fair pricing. My Camry water pump replacement was $850. Sunnyvale Toyota Dealership quoted $1,350 for the same job. Do it right. Treat your Toyota right. Take it to Yarnells. Talk to Mike.Hell tell you what you dont need. This is what customers are looking for.

Al
Review №28

Mike Yarnell and his team are amazing. They are honest, friendly, and extremely helpful. When my van broke down on my way home, they not only helped me get it towed to them, but asked if I needed a ride back to the shop. They never try to upsell me on unnecessary services or otherwise take advantage of my lack of knowledge. My entire family brings their cars here ... Highly recommend.

Je
Review №29

Honest and awesome service. Ive been coming here for a year, and they are exactly what I wanted. Honest, affordable, and competant.I just came in with a number of problems, and they did a lot of testing for free, including head gasket test, brake inspection and brake lube, and diagnostics. The prices were fair. When I declined the major repairs, they were totally cool with it. They value long-term relationships. Definitely coming back.

ke
Review №30

Yarnells is awesome. I have a 2007 Lexus LS460 which I love but would not be able to afford the repairs if not for Yarnells. They do great work and have always been fair and reasonable. So much so that for the past 20 yrs I base my new car purchases on the brands of cars they work on. All the guys there are honest. Believe me...if they say you need it.... Then get it done. I have never been upsold something I don’t need. Five Stars!

Gr
Review №31

Great communication. Amazingly careful with costs. They seem to under charge for labor, sometimes not billing for work they did to diagnosis an issues. Been taking my car there for years.

Ma
Review №32

I love Yarnells! I always get the best customer service and it is done in a very timely manner. Mike Yarnell is trustworthy and thats very important to me as a woman. I wont go to any other shop to get my cars serviced.

Av
Review №33

Just moved to the area and found this shop via a simple Google search. INCREDIBLE customer service and the owner, Mike, is a great guy. Will definitely be a returning customer. 10/10 recommend!

Na
Review №34

Ineffective customer service call. if Im calling into an auto body shop ill want to know (1) price (2) shops knowledge on what may be needed for a specific car.I havent experienced their work. It might be quality. I however will have to pass here due to the customer call experience.

Ro
Review №35

Yarnells Service Center is like having your own mechanic, that cares about you and your car, and not about making you a profit center. They listen carefully to your concerns, provide exceptional value, and often do little things with little or no charge. Dan and Mike are a joy to work with. If youre tired of paying hundreds of dollars for simple service on your car, give them a chance. Youll be quite happy!

B.
Review №36

Been a personal customer for years. Now I bring business vehicles. Yarnells is most honest Toyota shop Ive ever used.

DC
Review №37

Yarnels is hands down the best auto repair shop in the Bay Area! Mike, Dan and all the service techs are extremely knowledgeable, capable and professional. Ive been taking my Toyota 4x4 here for servicing for years and never once was it suggested I change out a part/component unessarily. Competitively priced as well. Do your research and youll find this to be true. All of my friends that Ive referred and have had work done here have had the same excellent service. Great guys wholl make your experience here a satisfying and comfortable one

KC
Review №38

The best mechanics I know. Very honest. Never over charged and, in fact, they talk me out of work on occasion because they feel it is not the issue I may think. If you drive a Toyota there is no better place and people.

Jo
Review №39

Honest assessment and efficient execution. Make a reservation for routine jobs.

Br
Review №40

Great service. Reasonable prices.

Mi
Review №41

Friendly staff, honest feedback and suggestions on what needs to be repaired on car. Will continue to take car here for servicing

Ra
Review №42

Excellent service at a fair price always! Dogs are awesome as well.

An
Review №43

I have been going there since 2009. Excellent service.In 2009 Pep boys changed the brakes and tires on my Sienna and that ended up with vibrations that they could not fix. Yarnell was so committed to finding the problem they test drove it for about 55 miles and found that the rear brake drums installed were faulty. They installed new rear drums fixed the problem. They now service Hondas too.

Ri
Review №44

Best around.Very honest. Took truck in for brake job told me I still have good brakes for least 10,000 more miles 👍

Dh
Review №45

A no doubt place for your Toyotas and Nissans. My cars previous owner had it serviced here always and I continue with them for the reason that they are just good. They are clear in setting expectations, dont exaggerate any problems in your car, also give real advice on whether you need to, say, change some parts now or can wait a little longer. Customer friendly advices and actions.

Yu
Review №46

These guys are for real. I thought I called them to make an arrangement following a recommendation I received. But when I arrived this morning, I discovered that I called a wrong garage. If you called yesterday, we would have told you that we were full for the next two weeks. But Trever not only listened to my explanations and patiently answered my questions, he also squeezed my job in. Their quote was even lower than that from a corporate owned center that I often use and that I had planned to go the day before hearing about them. Additionally, their door-to-door shuttle is the most efficient garage ride I have ever used - I was on the very minute paperwork finished. I would definitely use them more.

ad
Review №47

If you have a Nissan or Toyota, this is the place to go. I truly trust these guys. If you have a Nissan or Toyota, this is the place to go. I truly trust these guys. If you have a Nissan or Toyota, this is the place to go. I truly trust these guys.

Al
Review №48

Best shop for auto repair. They are honest and the prices are fair. We take all of our cars here

Ri
Review №49

Great local auto shop

Cl
Review №50

Good service, professional and honest. Only recommend what is really really needed. Always busy and close on weekend .

Ka
Review №51

The best auro repair shop! Cool dogs lounging around

Ig
Review №52

Great service, I used to bring my car here all the time when I lived in the area.

Me
Review №53

Excellent, quality service and honest business practices. I have been a customer for 30 yrs. I highly recommend them.

Ke
Review №54

Best place to get your car looked after - have been taking my 97 Celica here for years.

Mi
Review №55

Professional and knowledgeable. Wont try to swindle you. I highly recommend them.

De
Review №56

Yarnells is a garage that specializes in Toyotas and Hondas and does a very good job. The original owners son now owns and manages the business. I have been going to Yarnells for probably two decades and I am happy with their service.

Jo
Review №57

This place is fantastic with Hondas. We have two older models and Yarnells knows how to keep the going strong (and at great prices)!

Br
Review №58

We have gone to Yarnells for several Years now for our Toyotas. Ever since we starting giving them our business, they have never tried to cheat us into getting something replaced or serviced when it didnt need attention. They are efficient with their work, dont overcharge, and are generous with their services. I cannot thank them enough for the guidance and friendship they have given my family and I.This shop is hands down my favorite place to go to get my cars looked at. If you need something looked at, Yarnells will take care of you.

Ro
Review №59

Super great help for me - a different shop did work on my transmission going AGAINST the dealer recommendation and put wrong fluid in - I didnt know it. I called Yarnells for a basic service, but in talking things over - the tranny thing came up. He advised me. Fix it! I confirmed what he said through independent research. (being unsure if one shop told me one thing and another said something else) YARNELLS was right. I was able to get a REFUND from the bad shop and took my car to Yarnells to have it repaired. They did great and now my car shifts better. THANK YOU.

Al
Review №60

Great people and great service!

Bh
Review №61

Yarnells is da bomb. Have lost track of the number of times i have gone in suggesting it is time to do some repairs (timing belt, water pump etc.) and their tech nonchalantly says - Youve got a Brand X, they typically have a much longer life. Come back when you actually have a problem and well take a look then. The guys never seem to discount their prices with sales our coupons or offers. You come in for value and walk out with trust.

Gi
Review №62

Wonderful people that do great work with high attention to customer service.

Da
Review №63

Trustworthy. Knowledgeable. Toyota, Honda, etc. Weve been relying on them for decades.

Ja
Review №64

These guys are fantastic. Go see for yourself!

Da
Review №65

So glad this place got recommended to me

Su
Review №66

My dad is the best mechanic ever

Ho
Review №67

🧡

Be
Review №68

Spectacular customer service

Da
Review №69

Ive trusted them with our Toyotas for 20 years.

Je
Review №70

Way better than the dealerships.

Hu
Review №71

Honest guys with great service

Ca
Review №72

Excellent job!

Ez
Review №73

Professional work.

Yi
Review №74

Weren’t impressed

No
Review №75

Easy to work with

Am
Review №76

Get my car fixed here

Ke
Review №77

Gucci

Information
7 Photos
77 Comments
4.8 Rating
  • Address:81 Pioneer Way, Mountain View, CA 94041, United States
  • Site:http://yarnellsservicecenter.com/
  • Phone:+1 650-969-9018
Categories
  • Auto repair shop
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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