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Gerber Collision & Glass
2110 N Thompson Ln, Murfreesboro, TN 37129, United States
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Gerber Collision & Glass
Comments
Do
Review №1

Excellent servic, but be sure to take a picture of your milage to make sure the business aint takings your car for a joy ride!

R
Review №2

Awesome, quick service. they sent me text to keep me up to date on progress as well as calling me. highly recommend!!

As
Review №3

Was involved in my first accident ever, being hit from behind and the driver kept going. My insurance recommended Gerber to me to have them fix my car. Oh my goodness, they could not have chosen a better repair place for me! The team was so professional and thorough in fixing my car! The receptionist was amazing as well! I especially loved how they kept you up to date with periodic text messages as your vehicle is being fixed. I would definitely use them again! A+ all around!

Sa
Review №4

Worst experience Ive ever had with repairs. They had my vehicle for over a month and returned it unfixed. They had to tow it back and keep it for another week. They charged my insurance twice after they screwed up the repairs. Do not take your vehicle here. The only positive part of my experience was Nate although he did not get involved until over a month into SIMPLE repairs. Beware.

Je
Review №5

Very professional. Very friendly and super helpful. I will be back, hopefully not to soon.

ro
Review №6

Truck looked so good I didnt recognize it at first very clean and perfect fix

Jo
Review №7

My 2016 Tacoma needed some body work due to a collision. Shannon at the front desk was amazing at getting me checked in and answering my questions. It took them about a week and a half to complete all the needed repairs, but it honestly looks better than new. Also, the side bed was damaged and needed replaced, but my insurance company would not cover it. They replaced it anyway, without billing me. Thats about $600! I cant recommend these guys enough. Seriously. Dont even consider going anywhere else if you need any body/collision work done. Thanks again guys!

Sa
Review №8

I had to leave my car to be worked on and was going to have to call a cab to get to work but instead one of the mechanics gave me a ride. He was supper nice and friendly.

ri
Review №9

A year ago a large slab of cast off truck retread destroyed the front plastic on my Kia. Gerber fixed it. A year later the paint had pealed off the repair. Gerber fixed it again free. They also rubbed out a bit off mail box post paint (my bad) gratis, washed and vacuumed. Good people.

mi
Review №10

Great place to take your vehicle for repairs they did an excellent job on both my vehicles

Ch
Review №11

Shannon was the best costumer specialist l have ever come in contact with.Thank you!

Aa
Review №12

Great people. Did a great job. Very communicative. Highly recommended.

Ed
Review №13

Took my Nissan truck to them to have bumper repaired. I have to say they did a outstanding job. They fixed my truck in a timely manner, called and gave me updates. They handle everything with the insurance company. Picked my truck, the work was great, they also had cleaned it up. Would highly recommend them.

Ch
Review №14

I had to take my car in do to somebody hitting me, they replace both doors match the paint perfectly. Very professional and I appreciated everything being explain what they were going to do I would recommend them to anyone.

Al
Review №15

Fantastic! Customer service kept me updated with the progress of the repairs after an accident. I got the car back cleaner than when they received it. You cant tell anything was ever wrong with my car!Thank you!

Da
Review №16

We had to bring car in for a body repair. Clint, Kevin and Rochelle were the three I spoke with the most, but each person I talked to was knowledgable and thorough. Excellent service keeping us informed of the process, the time, and the status of the job. They even lined up the rental car service to pick up and drop off. This was a great experience by professionals. Thanks to all of you involved. The job was schedule for 7 days, and completed in 4.5 days. We will call again if we needed to, for sure.

Sh
Review №17

I worked with Kevin and he went over he process with me. Ordered my parts before taking in my vehicle and then I was in and out quickly. From the lady in the front (Rochel) to the the young gentleman Kevin and Jason.Forgot to mention they kept me updated with the process.Best place to get your vehicle worked on at.

Ch
Review №18

Did an amazing job on my vehicle!! The staff was extremely friendly as well.

ch
Review №19

Excellent customer service and work!!! If your looking for a quick fix then find a different shop. They take thier time and ensure that the job is done right. When I got my truck back, it looked and ran better than it did before the accident. Very satisfied with the work done and the service!

Ka
Review №20

Excellent service friendliest people ever. Walked in ten minutes later enterprise was there to pick me up two days later picked car up left enterprise car and drove home didn’t make a phone call they did it all. Car looked great

Al
Review №21

Best body shop out there! The staff is very friendly and helpful. My car came back on time and they even detailed the inside.

Pi
Review №22

Bad experience.Paid in full with insurance. I have the receipt. But for the second time,after a month from the first time, Im receiving calls from a third party window installer (safelite)threatening collections. Gerber having issues producing receipt of third party payment. Why safelite has my number is a mystery. I have never contacted them. Window had to replaced immediately after due to obvious leaking. (Water stains on the interior) Will be looking anywhere else for repairs in the future. My time and resources are not for gerbers use. Over a week in rental car. And they also called me for payment. Did I mention this was all under insurance claim? Gerber simply not paying who they owe and keeping the insurance money.Rochelle the CSR has above average customer care Ill say.. To bad she works for such a place.

Ri
Review №23

Fast friendly service

k.
Review №24

I worked with Brian. He was fast, efficient, and courteous. I was expecting a stressful process, but he made it really simple! If anything else happens to my car, Im taking it straight to him--and Im recommending him and Gerber to everyone I know.

Do
Review №25

Did a great job. Very helpful. Customer service A+.

Tr
Review №26

Friendly, professional and trustworthy service! The team here went above and beyond my expectations! Thank you all again for the amazing repair!

Ju
Review №27

They were great and went the extra mile to get everything fixed !!

ad
Review №28

Clint at Gerber is awesome he makes sure your car is being repaired correctly and and that your updated during the process.

Ke
Review №29

Highly satisfied with the body work and repairs to my dodge challenger. Gerber provided weekly updates throughout the process and finished the job early than estimated.

Er
Review №30

Good service, nice paint job

Ph
Review №31

Fast service excellent customer service.

Br
Review №32

Very friendly and efficient.

Information
13 Photos
32 Comments
4.6 Rating
  • Address:2110 N Thompson Ln, Murfreesboro, TN 37129, United States
  • Site:https://gerbercollision.com/locations/murfreesboro-thompson-ln-tn?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_TN&utm_content=SEO_Murfreesboro2&utm_term=972940
  • Phone:+1 615-896-9420
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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