Easy to make order online and for pickup excellent customer service

In-store is great and the cashiers are very nice. But unfortunately, when using the drive-up service, I have had multiple instances where items are missing from my order. It has gotten better in the last few months but I still check my bags before I leave.

This is considered a Target?!?!!!! It looks like a Kmart before it goes out of business.. I expected far better. Nationwide, this is the worst Target Ive ever been to. They were out of everything and only 2 registers were open with a decent amount of customers shopping in disappointment.

This location needs some serious improvement. There is no air conditioning in this store. I asked a cashier if they got hot and were staying hydrated only to find out that they aren’t even allowed to drink or have a beverage while at their register on their feet for hours at a time. How does this make sense?? There was an employee in the store who was clearly sick when I was there and it was extremely CLEAR that she was sick and I don’t understand how management would allow someone to be in a public store sick during this pandemic. How is it okay for the employees to work in these conditions? Target explain.

If you have limits on items then you need to have signs hanging up stating the limit. Also have cashiers that can talk. Extremely dissatisfied with this target location considering they told me it was a nation wide limit and no other targets but this location have it.

I was pleased to find what I had been looking for everywhere else and was starting to think didnt exist! Store was spotless and employees were extremely friendly and helpful and seemed to genuinely care.

Target always has good deals and what I am looking for.

Great staff, always wanting to help me as I am in a wherlchair. I used to shop at the other box store but, Target is where you need to go.Good clothes, great kids sect and the grocery is where you need to do a lot of your shopping.

Prices on the app for delivery and or pick up are different, usually more, than in store.Bought some filters online for pick up, when I got home I noticed they were damaged, so I went right back to return them. When I went to the aisle to grab a new one, they were marked $5 less. No employee I asked seemed to be able or willing to answer why they cost more when selecting same day pick up.

So I was sent a wrong order and charged an extra fifty two dollars causing an overdraft on my account and called to ask about returning it. They told me I have to take it back to the store myself and I would not be refunded the same day shipping... I’m debating on what I should do now, and will provide an update. The delivery lady was nice though...

Convenient location and parking. Wide isles. Well stocked. Helpful staff.

I went today and had a wonderful experience at the Starbucks inside! Facia was the only one working and she was killing it! She got my drink, and everyone else’s, extremely fast. She seemed like a great team player.*UPDATE*I went to this store recently and couldn’t get over how HOT it was in the store. It’s extremely uncomfortable in the store. I left sooner than I normally would due to how hot it was in the store. The employees looked sweaty and uncomfortable. I won’t be returning until there’s some kind of change.

Because of the service provided by Justin and Faith, I was able to complete multiple orders smoothly!

Emma was very helpful and friendly:) she made the experience 100x better! Would recommend this target to others

The cashier was very nice and knowledgeable and helped me figure out how to redeem my saved gift cards and circle rewards.

Enjoy walking through Target and the employees speak to you not like some of the other stores that I have visited

Always super friendly and helpful. Never ignored in Target stores

I ordered online and there was no option to pick up curbside.I had to go in and wait in a regular line then when it got my turn the cashier had to go retrieve my order from somewhere else in the store.

Carlos on 1/23/21 was rude and enforced a rule to only allow 2 packs of cards. I am a dad of 8 kids and not a reseller. He said NO you cannot check out and return to get more.Now this can show how a local family trying to have fun with our kids during this time is not allowed by a vendor? I spend 1000’s and what about a better system to allow real customers buy stuff they want. What a concept.

There is an Item that I know has been sold from this store. It was put on the floor prematurely but most of the times a manager will let you make the purchase. Sussantold me she could not sell the item because of a release date. I know someone purchase it from here because of one of the groups I am in. They are white I am black. It is a shame Target has a target of who they will sell to under special circumstances.

Great clean store.

How nice I was helped and treated. Kaitlin made my exchange that was rather complicated, a breeze.

Perfect place to grab everything you need! Very Clean, Super friendly employees!

I love their products && clothes. The fitting rooms are always clean && organized. The employees are very kind && super helpful, whenever I have a question, there is always someone nearby ready to give me an answer. Target has been && most likely always will be my favorite department store.

Paula at register 11 told me I couldn’t buy four HP keychains. She told me I could only buy one because it was a new rule??? But the sign was only for the baseball cards, not the keychains!!! Whatever Paula

App was easy to use, order was ready fast, pickup was extremely easy, order was correct and employee was professional.

I love Targets merchendise but some of the prices are getting too high for a regular shopping trip. Also the customer service is so bad now I feel like I am at Walmart. The employees are rude, and look like they hate their life. Please @Target corporate DO NOT LET THIS STORE BECOME GHETTO, like the Hickory Hollow Target that closed down years ago.

Great service, great store, clean, quick, easy, friendly, and LOVED Danielle the person that check us out

The staff made sure I was finding everything ok, also they were very helpful and courteous.I will always shop at this target because of the staff, the cleanliness and the ease of finding what I need.

Very well security& clean! Very polite staff!

This location is always clean!

Overall, this is a clean store. I am happy with my experience and the customer service team more often than I am ever dissatisfied! I love the drive-up service! The team members running drive up usually get my order fulfilled in about 20-30 minutes even if it says the earliest will be Next Day! I love that. It’s always such a pleasant surprise! My only gripe about this store is that it seems like all of these amazing team members REFUSE to go near/touch the bathrooms! There has never been a time when I’ve gone and the bathroom wasn’t filthy. The bathrooms in this store are in no way a representation of the store or it’s associates! What a perfect store Target - Murfreesboro! But the bathrooms are absolutely atrocious! That alone was enough to deduct a star from this review. Clean it up, guys!

Store is always clean and well stocked. Employees are nice and helpful. Recently, the store has been doing a better job of staying organized as well.

The employees are some of the nicest and courteous people out there in the retail world. Makes shopping so much more enjoyable and easy.

This place always has the items I want in stock it’s awesome!

Went to buy baby items from a registry only to find out they are online items only and was told they still have a mask mandate even though it has been lifted by the governor .

I cant just say 1 thing because the complete experience was great! From ordering to ease of pick up!

Target always gives me the things that I need...all day everyday!!

Target was amazing returning an item I purchased as a gift and price adjusting an item I bought in store for the Target.com price. This is something Walmart no longer does, and makes this another reason Target is better than Walmart.

As a teen i look for good basic / normal clothing and let me say you will not find this how every everything else is there

Always love the selection that Target has. Love their color schemes on decorations and kitchenware. The clothing is always beautiful and relevant.Prices arent too unreasonable either! Fresh colors always

Overall excellence! Friendly, helpful associates, (yes, service still exists!) clean, organized aisles- love shopping here! I wish for our city size we would get a secondary location or expanded store, however!

Ashley from the Murfreesboro Target rang my items up today and she is freaking AWESOME!!!! I had over $200 worth of items for my son’s birthday, and she was very patient, kind, and helpful. Thanks Ashley!!!!!

Worst target ever ! Just talked to the so called service dept manager ...no help whatsoever in a simple exchange?

Honestly if I could give a 0 I would. I advise anybody looking to get a TV, steer CLEAR of this target and take your business elsewhere it isn’t worth the hassle no matter how good the deal. Me and my boyfriend went to go pick up my TV yesterday that I online ordered on the 20th. When I get to the store they scan my pickup barcode and go get the TV. When the girl brought it out I looked at it and noticed it was not the brand that I ordered, in fact it was a TV that was cheaper than what I had ordered. I told the girl and she said it was the TV that was scanned to my barcode and she wasn’t quite sure what had happened. She went off to find my TV and about 10 minutes later she comes back to ask a manager where the TV was because it was nowhere to be found. After another 10 minutes she comes back with another girl who was now supposed to take over and find the TV. The girl went off and about another 10 minutes she comes back to tell me the TV is not here and they’re not quite sure what happened to it, the wrong TV had been scanned to my barcode. So pretty much my TV had likely been given to someone else, while this cheaper version was trying to be given to me. This girl however was extremely nice and helpful and not at all was it her fault, she went and found me another TV that was actually better and price matched it and it kept me from having to pay more or wait for another TV, I actually ended up getting some money back which was great after that fiasco. We take the t.v. and get home only to find that the screen is cracked severely. So we ended up having to go back and exchange the TV! It was the worst experience I’ve ever had in a retail store. The girl who helped substitute the TV was the only pleasant part and I do appreciate what she did. Obviously the back room handlers and those scanning the merchandise to the barcodes do not have a single clue what they are doing and should not be in charge of making sure people get their merchandise, because it is likely it will be incorrect! Just steer clear if you want a TV from here.

The store is clean and the staff is courteous and helpful. The product is on the shelves and racks and not in a disarray. I know people may have problems with their recent socio political stance on a certain demographic a few years back, but come on, this is a decent place. Seriously, I have never NOT liked coming to Target. The product is good, especially the towels. I love the bathroom merchandise here better than any other.

Clean store. Good stock. Excellent customer service. Returns are always quick and easy at this location.

Price Match guaranteed? Not. This is why Walmart is a better store. I wish I could leave 0 stars.

Mia, the associate that checked us out. She was fantastic.

Good luck getting anyone to answer the phone (after you have to listen to 3 min of info before even getting that far. It will ring and ring.

Love target customer service

Wont be back to this one! Rude employees!

Typically I’ve had a decent experience with this target. However, I went there yesterday and bought a cucumber mint sparkling water by simply balanced among other food items. I opened it this morning only to realize that it expired 14FEB2019 (that’s exactly what the date was on the bottle). I called three times trying three different departments to complain and let them know they really need to pay closer attention when stocking the shelves. Not one answer. Each call rang for over 2 minutes. Nothing. If I could give it 0 stars I would. 3 months it was expired. Now I’m curious as to other food items my daughter and I ate for lunch yesterday. Check the dates on food before you buy it!!!

Always super friendly staff and always go out of their way to help you out!

Wonderful staff, with a variety of products, spacious and compact at the same time

Customer Service and product is amazing!

It’s a pandemic and sunny so I naturally worse shades and a mask. I didn’t have a purse. Just keys and and small wallet. Went straight to electrics to buy a tv and got profiled. Security attacked me. I’ll never shot at this small minded target again. On the way to get my 60 inch now.

Nice store easy shopping

I wanted to leave a nice review and a THANK YOU to who I believe to be the floor manager, Maria, at the Murfreesboro Target. My husband and I are expecting our first baby together in just 6 weeks. Due to covid-19, unfortunately, we had to cancel our baby shower in April which left us with a long registry list of necessities needed! We decided to go to Target yesterday to purchase the majority of the remaining items, and as we approached the check-out line with an over-heaping cart full, Maria greeted us with a smile and a “wow, that’s a ton of baby stuff! Congratulations!” We mentioned to her how we had to cancel our shower and this was almost our whole registry. Immediately, she said she wanted to make sure we got our registry discount on every item(some things would not have applied otherwise), gave us a generous discount on our final purchase, and wished us the best. What a wonderful person! She was so sweet, thoughtful and really made us feel like she truly CARED about us. Thank you so much for a great experience!

If you want more options of items, go to the one in Smyrna, its way bigger than this one in Murfreesboro. I tried to go to check out, and there was a big line with 20+ people, the line wasnt even moving.

Target was the only place that had what I needed. I was on hold with Walmart for 10min. and tried 3 more times to get them. Target was so easy to order on line. Super fast online order. Very nice and efficient staff.

Online order was cancelled after shipment was delayed, but in a time like this, it is understandable. The store was clean and well organized. Staff was kind.

Excellent customer service. The returns department bent over backwards to get me what I wanted. Love Target!

Amazing service, fantastic quality. DOING THE LORD’S WORK. But seriously, i have asthma and i can’t shop like normal people right now & it’s amazing that i can still limit my exposure and still get groceries (:

It’s always excruciatingly hot in this store. I noticed the employees were also sweating. I’m surprised no one has passed out from heat exhaustion

Based on my customer service experience today with Hannah

Reasonable prices, wide aisles, yall are NOT Walmart and friendly helpful staff.

I came to target and did not expect to see what I did. What looks to be a manager at the store - short brown hair, over 6 foot tall man, and muscular was honestly screaming at the boy at Starbucks inside their store. He kept calling him names and was very disrespectful in front of other customers. I thought it was quite unprofessional. This was on 2/18/2020. I spoke with corporate yesterday on the phone and they said this is not the sort of conduct a manager is suppose to do. Honestly, that man needs to be removed from the store.

Takes FOREVER to check out at this store every time. I dont like to use self-checkout but if they put one in this store I am on it. Never enough lanes open. I spend more time in line than my shopping time.

Great service! Friendly & helpful workers. I never take time to review stores but they are so great I had to publicly brag on them!

It has variety of stuffs to choose from especially for holiday season. Inspired to shop with lots of people coming in and out the store.

It is the worse place, they sold an item to me saying that u can return it back in 90 days, I went before the 90 days they said only 30 days .The manager she does know anything about customer service, and treated me very bad.Do not recommend to buy from it .

Target does not have much of a selection

Store is so clean and the employees were extremely polite.

Very nice store in Murfreesboro TN! Had a very nice experience today !!!!

Friendly service

Nice store. Hit the 90% off decorations post Xmas sale. Ready to package, wrap, and be goofy for next Christmas!

They always have the items I want. The quality is very good.

I love going to this Target location. Everyone is so friendly and seems to really care about the customer.

Friendly service at pick up

Landon deserves a raise and is by far the best employee, he gave us a deal that made us very happy and i’m never going to shop anywhere else than Target from now on.

Super easy and convenient.

Great product selection, pricing. Sometimes prefer picking up shipped items at store rather than house. Many items are available for store pickup.

Mike just spent about 30 minutes helping me with the vacuum cleaners. He helped me pick the perfect one. Mike at Murfreesboro Target is freaking awesome!!!

Fast, easy, and I didnt have to get my twins out of the car to come inside.

Needed to return some items due to finding them much cheaper at a local competitor...it was a very quick and easy process

I stood in the electronics department needing help and watched as 6 associates walk by me ignoring me. Ended up waiting a total of 45 minutes.

A must-stop-in shop for my family every trip we take to Murfreesboro. Reasonable prices, lots of toys for my kids, cute and pretty things for me to decorate the house with here and there, and of course tons of clothes for all of us. Plus, we can get a Starbucks refill while were there. :) The staff have always been helpful and they have been very respectful of my service dog as well by adhering to the no touch/no talk boundaries we handlers all love to see.

Everything about the Murfreesboro store is perfect. It is always ready within minutes. Employees are always friendly. Drive up service is always very fast.

Great employees willing to help and plenty of stuff for your house but the lines were pretty long

Theres a cashier there by the name of Gabriel Gabe that provided us with the best customer service Ive experienced since moving down here. My wife and I were purchasing a bench for $105 and he asked if he had Cartwheel because it might be on sale. He scanned it and Lord behold it was 30% off!!! We purchased 2 benches and saved over 60 bucks. He didnt have to give us the heads-up, but he did. Kudos to him and his superb customer service! We need more sales associates like him and Retail. If you see him give him a high-five on behalf of the Collins family.

Love this store. Not sure what everyone is talking about everytime I have ever been in this store, every weekend. Its always clean and the staff are attentive. Loves target.

Cullen in the technology department went above and beyond! He was so patient with me and my tv selection, I had him running back and forth. I felt so bad, but he remained patient and had a smile on his face! I’m super pregnant, and he was also kind enough to load the 65 inch tv into my car by himself. Such a nice guy and super helpful! I’ve never witnessed such great customer service. Thank you, Cullen!

I live Target! The only thing holding them back from the fifth star is their dollar spot selection! We need more! Otherwise, this is a pretty nice Target. Its always clean, and most of the staff are fairly friendly.

Target’s order online and pick up service is top notch! Ordering was easy and I love the app tracking! Target has elevated this process. Super easy abc quick!

Ease of ordering from home, and quick drive up pick up

The crew are always so friendly and helpful. They make sure all the items are all there and everything is packed with thought.

I went in this morning, average Sunday, 8am and the store was COMPLETELY wrecked. I wish I were exaggerating, every isle a disaster (understatement) with random items from other departments all mixed in. I was awe struck and not in a good way. I really should’ve taken photos. Sad to say this location is almost always messy but this was the worst I’ve ever seen any store/location. It was destroyed, like a bomb went off and for no good reason... I used to work at Target yrs ago and at the end of each night, employees are assigned a section to organize and clean and this store must’ve skipped this process for the last month. I called head quarters because someone needed to address this issue. Wen I mentioned this location the woman already knew which one I was talking about. She’d gotten a call last week too, same complaint. And to top off the awful experience they only had 2 checkout lines available, as always; 1 is always the ‘return/checkout’ lane and 1 other cashier with a mile long wait line (today the girl didn’t even have her number lit up). Words just really can’t explain how disappointed I am that this is the Target I have to shop/ or not able to shop at...

Bright, clean store, friendly employees... and a Starbucks inside...what more could you ask for! Good shopping experience, and they had what we needed. Go There!

Nothing was stocked including milk