I love this place. Such great people and great plants!

Bought scoop of topsoil. Nice people, product sucks

Nice selection,, but over priced. guess ya gotta pay for all the fancy foo foo!!! not me.

I went to this nursery specifically looking for the milkweed plant. I asked one of the workers there and he went to go look in the back I waited around, grabbed a couple other pollinators. The man came back with a very wilted plant and said here its the last one I went to check out and it took them forever to even ring it up because it was an unmarked plant. Well, fast forward a month or two and I am repotting the plant. I was a little confused because this milkweed plant was not blooming, but I read online that new plants may not bloom for a year. During the process of replanting, I noticed a familiar smell while I was moving this plant. I am new to gardening! This was my first time ever caring for flowers/ plants. I asked my green thumb friend to come over and look at this milkweed. As soon as she saw it she laughed and said this is clove basil.... A natural bug repellant I specifically told the worker I needed milkweed and was making a garden to attract bees and butterflies and he gives me a wilted, unmarked plant and tells me its milkweed? I will not come back here because obviously the workers either dont care or are not well informed.

This place is great with friendly and smart employees, and this place has everything for your landscaping needs as well as indoor plants also. They carry what seems to be every Tennessee climate friendly plant there is and even some things that are not. The prices here are comparable to any other place in Rutherford county. Just about everything in these pictures was bought from Southbranch.

They do not warranty their ridiculous over priced plants. Paid near $200 a piece for some spruce trees... 3 of which are doing great and 1 is basically dead in less than 2 months. They have been water thoroughly and cared for great.

Great selection and very helpful staff.

This is an awesome nursery and greenhouse! They have so many quality flowers and trees and shrubs! One of my wife and Is favorites in Murfreesboro!

They are very Friendly and knowledgeable. The prices are very reasonable. Great staff.

They have a huge selection, which is nice, but their prices are insane for not offering any warranty... Also, some of the staff are awesome, but others need to learn what good customer service is...

Beatiful place and helpful staff!

This place is beautiful. The trees and plants are so well maintained. Also you might think, I will go to Lowes or Walmart and get a better deal. NOT TRUE!!! Their prices are very close for a far superior product.

Southbranch is my favorite plant nursery. I love their compost soil my garden veggies grew wildly in the bulk mix I buy here.

I went in twice looking for a specific plant and left my information for someone to get back with me. Twice and never heard from them.

Its a great store. The employees are very helpful and theyre knowledgeable of what they sell.

Good quality and prompt service

Lovely tree and annual selection but lacking customer service to support this into a better business. Employees stood well away from me as I walked around. Despite signage of discounts, apparently the plants grouped in front of the signs werent on sale. Employee didnt even bother relocating the sign! Couldnt figure out who to talk to or where to put in an order for bulk delivery for a backyard project and went elsewhere.

Richard has been helping me pick out plants for the last two years. I always go looking for him when I get there because he knows so much and cares! The selection of plants are very interesting and there’s a huge variety. The plants are super healthy! I keep coming back each year even though there are other options out there.

Well the staff is great and so helpful but the only person that set me off was an older man up front with glasses ( presumably the owner.) He has the poorest customer service skills I’ve ever experienced. He was rude and short. Everyone else was so kind and the place is beautiful. If it wasn’t for this one man I’d give the place a full 5 stars.

A great place to buy your flowers and plants. The service from William is above and beyond service you will find anywhere else, he really is very informative about all the plants and flowers. All the plants and flowers we have got from here is doing great. I highly recommend this place, its well worth it...

Originally found this place when i was looking for a particular tree that i couldnt find anywhere else. They had it. Have been back several times since, and have left happy each time. The recommended mix for garden soil last year resulted in 6 zucchini plants producing 80 pounds of harvest! Just picked up my loads of dirt for this year!

I went here to learn about when and how much pre-emergent I should apply to my lawn, and they had all the answers and the product I needed. Plus, they have a big concrete Sasquatch statue in front of the building. You gotta love that.

Ive called to try and set up an appointment on two different occasions for landscape design services. Im always told Clint will call me back, but no one ever returns the call. I tried in the fall and just recently tried again since I thought they may have been very busy in the fall. However, I just decided they probably dont need the business nor do they have the time to return a call to their customer. I wouldnt want to use them if they are not dependable enough to return a call. Id hate to hire them to install landscaping or other services and them not show up.

We purchased a Candy Apple Hydrangea on 6-27-2019 late afternoon and planted it the same day. The person who helped us was very nice and said that this plant could be in full sun. We noticed that some leaves were droopy. She said that the plants were thirsty and needed water. To water every time looked like that. On 6-29-2019 at 6am the plant appeared sun damaged. Every part of the plant was droopy. Took back and spoke to Supervisor Richard. He said that the plant was alive (I have photos looks dead) and that I didnt take care of it. That it needed water. I only had it for 1.5 days, REALLY. Then I told him I watered the Hydrangea 3 times. He then switched and said that I water the plant to much. I have photos of before and after of the plant. I showed him photos of my yard and that I did take care of my plants.No matter what you tell the staff it is either you take to much care or you dont. I thought that this nursery was a proffessional business. They are horrible. I was going to buy 3 additional plants and went to Lowes. Dont waste your money at this place. The staff is very nice but have no idea anout gardening. Nice uniforms no talent. They will always blame you for a sick plant. Threw the plant away. They will not exchange the plant or refund the price of the plant

The guy at the register was extremely rude when we walked into the establishment. Tried to ask him questions about products he may or may not have and he seemed to have an attitude when responding and didnt really want to give directions on how to get around the nursery to the plants we were looking for. The other workers seemed af bit nicer but really annoying when they kept following us.

Richard was very knowledgeable when it came to recommending products that would meet our needs.

I went to South Branch to buy plants for a landscaping job. I have never in my life met some of the rudest people in my life. The employees that were working outside (young people) were great. The older gentleman and the one inside were the rudest people I have ever met. They will never get any of my business. I had mentioned this to other people and they had the same experience.

After purchasing x4 White Feather Hosta plants this spring, I have noticed that these 4 hostas have no white in them at all. I reached out to Mr. Lee @ SouthBranch and even provided a receipt for x2 of the Hostas I purchased (lost the other one), and requested what kind of plant I had. I sent Mr. Lee pictures and was informed that I had a different Hosta and that their supplier mislabeled, Im assuming, all of the White Feather Hosta plants. After speaking with Mr. Lee I was asked to dig up all x4 Hosta plants that were mislabeled and bring them back in for my refund. Meanwhile, Mr. Lee has no access to more White Feather Hosta plants. So I decided, why should I have to pull up x4 plants to have nothing to replace them with just to get back 40$. I have spent almost 2000$ here in the past 7 years and have never had any issues until now. I do not agree that a customer that was sold an incorrectly labeled plant is responsible @ all and should never have to dig up the plants to get his refund. I dont want their money back, I want the correct plants. If a company received incorrectly labeled product, then it is that companies responsibility to correct the issue 😡. If the issue isnt corrected, that is okay, mistakes happen, but you dont tell the customer it is his issue and that he needs perform manual labor to correct the issue. I should be either getting a voucher for all 4 plants or x4 White Feather Hosta plants without hesitation! Big F from me. I will be pursuing many other options to spread this story.

Has certain plants that are difficult to find elsewhere. Especially larger shrub and tree stock. Once you fight your way though no service and secure your plants, they load or deliver right away as well as anyone. Most plant shops are not Macys or Nordstums. Expect frustration. Know what well cared for nursery stock looks like or take someone with you. Expect a fight from any nursery if something dies on you. If you need a guarantee, keep the piece of paper warrantee that comes in your blender purchase. Find your plant, mark it with red tape. Waylay someone to check you out. Gave three stars because there are no four or five star public plant nurseries in the county. Water, sunlight amount, drainage, soil type etcworry about that. Out.

Herb the man checking you out has zero customer service. The guys in the yard have 100% customer service skills and go above and beyond .

Stsff very knowledgable and helpful. Great variety.

Cute little place, helpful staff, but not a place to go for vegetable and herbs....they were out of everything I wanted.

They will not load any dirt 15min until close.

Service was ok. Prices are high for what they dont offer ( warranty, delivery, installation)

Awesome place to pick up the new ideas for spring

More than once now Ive gone to this nursery and could not get any help. The outside people would stand way off and watch but no one offered any help. No customer service.

Excellent plant nursery

They have anything you need for lawn or garden. Friendly and helpful staff.

Fantastic selection of Monrovia plants. Knowledgeable staff

The guy that helped me was alsome.He knew exactly what I needed.

Great selection and very helpful, friendly staff!! I will be back... and back... and back!

Do not go to the Murfreesboro branch of this store. I went today to buy new bushes for my home. I am not an expert, so I needed to get some guidance. I walked around the lot for a hour without getting any assistance, so I just left. Not a good experience.

Very knowledgeable and helpful! Beautiful specimens and garden ornaments!

Makes you love flowers.

Acres of plants and knowledgeable staff

Great plants but EXTREMELY over priced

Great selection, Good values

Great service!

Little bit slow for not being that busy.

Great people!

Such a beautiful place

Didnt have anything I was there for

Always a good experience!

Good selection but very expensive

Love it!