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Bumpus Harley-Davidson of Murfreesboro
2250 NW Broad St, Murfreesboro, TN 37129, United States
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Bumpus Harley-Davidson of Murfreesboro
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Ra
Review №1

Thanks Greg-3g and Alex for a great experience getting me back in the saddle again with my new 2021 Ultra Limited! I could not have ask for better service, more fiendly and more helpful people to make this purchase. Thank you both for letting me be a part of the Bumpas Harley Davidson family of proud Harley owners! And, the bike is AWESOME!!!!! See you soon!

Ri
Review №2

I purchased a 2016 Road Glide ultra. Its been a while since I have had a new bike and always wanted a RG. Gregg was very professional. Great customer service before, during and after the sale. A big shout out to the Finance department and team for getting me on my new bike and on the road. Overall great experience with the Bumpus Team!

Ra
Review №3

Well, I got what I needed and got to see a good friend, and gotto meet a couple of new ones,

Te
Review №4

Angie and the girls were very helpful when my wife was trying to find a new helmet. It took a few weeks to get here but it was worth the wait.

Ty
Review №5

My personal experience with Bumpus is that everyone that has ever helped me in that that place has went out of there way to help me & take care of me in every way possible. Everyone is so incredibly nice & eager to help you. I have had nothing but good service every single time that I have been to this place, which I cant say about every Harley Dealership that I have been to. I drive an extra 30 minutes out of my way just to go to Bumpus when there is another Harley shop closer to my house, because there customer service is unmatched. You wont find any nicer, more caring staff anywhere else period. Thank you Bumpus, please keep up the good work.

Pr
Review №6

Ramon has always been extremely helpful and very patient with my wild ideas for accessories. Hes great at helping me think thru my options and even willing to go outside to make sure everything is going to work well. I definitely recommend talking to Ramon for all your parts.

mi
Review №7

I would like to thank Tony C and June for taking care of business. They made the buying process seamless and stress free. Great great group of people from the shop to the receptionist. It was well worth the drive there to work with folks that truly appreciate your business and not just focused on the next sale!!! Mike Brumlow

Ja
Review №8

What a great experience my husband and I had there. We bought a new seat for our bike and didnt realize how much work it was going to be putting on with all the wiring. Sid was a great helper, very smart and helped us get it on the bike. I highly recommend it as Harley stop. You wont be disappointed.

Ke
Review №9

On 9/28 I purchased a 2014 Heritage soft tail. I was unsure about this particular bike, but I must thank Tony Catron for spending most of the day showing me every bike I wanted to see. Tony went above and beyond expected duty to make sure I was completely satisfied with my purchase. Management and financing were willing to help make this a pleasure. Thank you staff, thank you again Tony.

Ni
Review №10

Wanted a stage 1 upgrade using an air filter/breathing kit/tuner I brought in, and as always the service guys out there knocked it out of the park!! My bike runs better, sounds better, and is faster after having the upgrade made. Everyone at the Murfreesboro location is always friendly and wanting to help you with what you need. This is the reason I drive from Nashville. Thanks again!!

To
Review №11

Awesome they are participating in this great event!

Je
Review №12

Wow, no words for how awesome the ladies and gentlemen are whom work at Bumpus! Big thanks to Tony for helping me find the bike of my dreams. Another big thanks to June for staying after hours with me to complete paperwork! 100 percent would buy another bike from BUMPUS!

da
Review №13

I own a soft tail I had Harley the service department give me a Is quote to take off an old windshield radio off My bikeand put a new windshield radio on Told meBut it should not cost no more than $200 After setting there from 9 oclock until 1030 they finally started work on my bike after it was finished 45 minutes later I was charged $456 for them to take a plastic case off put the case on and put the radio in speakers in the new one wired up used a wiring harness that was already on the bike and it took them 45 minutes and they tell me it took them 2 hours That is not good business really disappointed That they would pull something like this but this is not my 1st experience with them doing that doing that bought a ultra classic when they was having the bring back no questions ask banner hanging everywhere got the bike took it back because my payments werent what they were supposed to be I was told I cant bring it back because I did not purchase that particular thing in order for me to bring it back I did not know about it I was not told about it thats bad business people

sm
Review №14

Excellent group of people. They were very knowledgeable, understanding and listening to your needs and questions, polite and not pushy; like trying to force products and sales. My wife and I were completely satisfied with our experience and purchase. Thank you Slo!!

M
Review №15

Service dept. Is the absolute best! Everyone that works in the dealership is super helpful. I highly recommend

Cr
Review №16

Awesome service. I made an appointment and they held it. In addition they showed genuine interest in taking care of my needs. They were very busy but handled all calmly and thoroughly making certain not to rush and over look possible needs. Very happy customer who will always recommend Bumpus.

Ta
Review №17

These folks went above and beyond to get me a hard to find model. Ive purchased two bikes from them since May (and Im not local) and everybody I had contact with were great customer service professionals. Kudos to Sid, Gregg, Jarrett, Alex, Judy and the entire staff at Bumpus.

Ma
Review №18

Great service Great personalitys They aim To Please Their customers regardless of of what or How much so For Bumpus will take CARE of All their Customers. So For No problems. We Will Be Doing plenty of Business in the near future. In The Motor Clothes Dept.Sales service parts and Finance.Great Staff and employees. Check Back with Me and I will Keep you up To Date. Thanks for asking and Thanks for choosing Bumpus Harley Davidsons of Murfreesboro. MR.Trent sales Manager.Ms. Alexes Finance Ms.Malissa Motor Clothes/Mr.Robert (Slo)Morris One of the Many sales personal. And Many more Great sales and services. And Fantastic Mechanics.Five Stars so Far. Thanks just a satisfied customer 💯👍😁

Ke
Review №19

My wife and I purchased a Road Glide Limited last weekend. Bumpus was warm and welcoming, with a very friendly atmosphere. Our sales guy Gregg Koepke was very knowledgeable, informative, and personable, without any pressuring whatsoever. This was one of my easiest and most pleasant vehicle purchases. I wholeheartedly recommend Gregg and Bumpus HD, we couldnt be happier.

Jo
Review №20

Kyle was great to work with. He was very patient with me, as I had been coming in since October the previous year. Never any pressure to purchase and always helpful and friendly. All around great team there.

Be
Review №21

We pulled up at 4:15 pm and they close at 5 pm. We walked out with two 2021 Road Glides and Tony stayed to help out. June made sure the deal went through and Ramon always hooks us up with the best accessories! It’s like family!

De
Review №22

Great store! Alex and June are the best in finance! See Ryan for service! They have everything you need for your present or next Harley!

St
Review №23

Bumpus has always been my go to dealership. I was finally able to get a bike I had been wanting for a long time. Everyone from sales I dealt with, especially Scott and Jared, were awesome and went out of their way to make things easy for me all the way from the bike to my paper work with Alex. It was an awesome experience and they took care of me! I would highly recommend these guys if your looking for a new or used bike!

Wi
Review №24

There is a good reason Bumpus Harley-Davidson of Murfreesboro gets great reviews - they deserve it. After communicating with a couple of other dealers, I landed with Bumpus because of the time they spent with me choosing my first motorcycle (something Ive been waiting on for a while). Gregg helped me out with a ton of patience and great communication. It was a pleasure working with him and the rest of the staff at the store. I will, no doubt, be looking to them for all my motorcycle purchases!

De
Review №25

The staff were the most enjoyable people i have ever dealt with. Everyone was knowledgeable, helpful and made me feel part of the harley family. I will visit them often with service needs and events that are held.

Ro
Review №26

If someone is entertaining the thought of buying or trading motorcycles I highly recommend Bumpus Harley Davidson in Murfreesboro is definitely the place to shop. If you already have a Harley Davidson and need parts, service, or apparel I recommend you give this dealership a try. You wont be sorry. You will be treated as family.

Te
Review №27

Went in on 8/8, arrived at 9 am getting new back tire, and oil change was there a couple hours, bike was ready it starts pouring rain, they left our bike in the shop till the rain stopped, great service,great people and great customers, would never go anywhere else

Sh
Review №28

I have been a customer of Bumpus since I ordered my first Harley Davidson in February of 2002. They have always provided me with exceptional service and knowledge!!! Every department of the Bumpus family! Almost 20 years now and the service has never changed! A customer for life? I think so!

Je
Review №29

Down from upstate New York visiting my kids and stopped by. Saw the Street Bob and Couldnt leave without it! Kyle and June were awesome along with every single staff member I met. They truly treated us like family! Was great to meet and talk with the owner about the Vintage bikes in display as well. He remembered me when I stopped in the next day as well. This is my store now. Well worth the drive!

Da
Review №30

Came in for a tire replacement expecting to leave it for the day, however they were able to get me in and replace the tire quickly.

Ry
Review №31

Best Harley dealership I have ever visited. The people are incredibly friendly and super helpful. I tool my basic rider course from these folks and the training I received was superb. Rider coaches are encouraging and very knowledgeable. You feel safe in the course and well trained by its completion. I will be returning to Bumpus Harley in Murfreesboro for many years to come.

Mi
Review №32

Triple G and June were absolute rockstars in coordinating everything to do with the sale and making the purchase a fun and enjoyable experience. The entire team at Bumpus made our family feel right at home. Service department was fantastic as well. 10/10

st
Review №33

Most awesome staff. June was awesome dealing with paperwork and financing and Scotty was so easy dealing with and answering questions along with Jared. Made me feel like family. They made it a very easy process. Thanks for the experience.

Mi
Review №34

A. The Bumpus Harley Davidson of Murfreesboro is outstanding in caring for their customers. They have always went above and beyond in taking care of my wife and I. They are patient and listen to our wants! They have an excellent team across the board sales, service and parts! I will always recommend them to anyone looking for a new or used bike as well as any needs for their bikes. Thank you to the wonderful family at Bumpus Harley Davidson of Murfreesboro!

Br
Review №35

The team at bumpus is by far one of the best Harley dealers around. Everybody from finance to parts is there to help you out. Never pushy always polite.

Ki
Review №36

Josh and Alex were a GREAT team to work with when I purchased my bike. Josh is knowledgeable and very helpful when it came to making my selection. Alex made the financing process smooth. They did their jobs while making me feel like part of the family.

br
Review №37

Love this store. Kerrie is always super sweet and friendly.

To
Review №38

Always good to visit friends in the Boro !

Je
Review №39

The guys in the parts department were awesome.

Bo
Review №40

Thy treat the customers with respect and very helpful with your needs

Ch
Review №41

I bought a bike on 6/12/2021, I dealt with Scott (salesman), Jared (manager), and June (finance). I personally hate dealing with dealerships, but at Bumpus I did not once feel pressured or rushed. I had a fantastic experience and look forward to continuing doing my business with Bumpus. When I closed my sale, they walked me over to a bell to ring it, everyone inside went crazy, that made my day even better.

Mi
Review №42

My wife just bought me a Willie G Derby Cover for my birthday. My wife said Russell went over and beyond the call of duty. ALWAYS have been extremely pleased with every employ there. Keep up the good work BUMPUS!

Jo
Review №43

Every time I schedule an appointment with service they get me in as soon as they can and most importantly the job is done right and my bike always is taken care of . Cant forget about the parts department. They have most everything in stock and if they dont it comes in quickly . Very Happy with my upgrades and the whole Bumpus Team ! Everyone does a great job making whatever you need a reality! Great job again . Looking forward to many more miles and upgrades with yall .

Pa
Review №44

Really nice people very helpful got right on my tuner install w purchase . Receptionist was cute and friendly ..Only thing is I purchased a primary side cover and I asked them if it would fit my 2915 sg cvo 110 model they said yes. Took home and cover didnt fit but gasket they sold me did. Hmm.

wi
Review №45

The team at Bumpus Harley Davidson of Murfreesboro were very helpful in helping me my purchase on my new street glide and making sure I got the extra things to make my bike complete I highly recommend Jarrett and his team to anyone who is looking for a new or used bike

As
Review №46

My husband and I have purchased two motorcycles within the last two weeks. The salesmen we had were Kyle and Scotty and they are the greatest! And Alex makes the financial side a breeze. Yall cant leave without a smile on your face ✌️

Ev
Review №47

Great people its like a big family around there

J
Review №48

I went to Bumpus mad from another experience I had with my current bike that I just bought . Talked with Kyle about what style and price range I could afford. He came back with a midnight blue 2020 Street Glide . The whole process was super easy and no pressure to buy . I recommend anyone looking for a new Harley to visit Bumpus . This is my first Harley and I am very pleased with the bike and level of professionalism at all levels at Bumpus. Great job! Thanks for making me feel like a part of the family ! Looking forward to doing more business in the future!

Th
Review №49

I bought a brand new 2020 Heritage from these guys AUG 22,2020. It had an oil leak took it to a dealership closer to my home found out the casing is bad. instead of Bumpus offering to fix it asked if I would take it local somewhere since I live 1 1/2 hour away. It is as of now still in the shop SEPT 26,2020 and will be for another 2 weeks expect it around OCT 12 glad to know Bumpus did not mind taking my money though I will make my second payment before I can ride.They(Bumpus) have not called me to check on the status of the bike nor the dealership I have it at now. Just a avoidingI did suggest an even trade another heritage the main sales manager called me back and said that would be fine BUT.... THEY WILL NOT cover the taxes on the bike I paid on so I will additionally pay more on the other new bike. needless to say I will not be buying from these guys again!!!

Mo
Review №50

Just purchased my first Harley after years of riding street bikes and Gregg/June made the whole process very simple. We had a deal on my 883 worked out with my trade in all handle before I ever had Ben took a trip to the dealership. All I had to do was sign some papers and load the bike.

Sh
Review №51

I have been dreaming of owning my own HD for the past 4 years and yesterday it finally came true! Scotty and everyone ar Bumpus Harley is always so friendly, and makes sure you get what youre looking for! I highly recommend anyone to check them out for all of their Harley needs.

Ma
Review №52

Customer service was great. They have good looking rides and i got one of them. Thanks to gregg and june!

Tn
Review №53

Came in looking for a summer riding jacket. Staff was quick to acknowledge me and ask if I needed any help with anything. I said not now. When i did they where on the spot helped and made the buying process easy

Sa
Review №54

Noone would make eye contact, all employees too busy with their phones.

Da
Review №55

The whole team is great. I enjoy coming in and and having great conversations with the people here. I have never had a bad experience with any department. I have bought bikes, had them serviced and traded. The people here are in it to make your experience great!

Ni
Review №56

❤ 😍 💖 ❣ 💕 💘 ❤ 😍

No
Review №57

Simply amazing AGAIN! Many thanks to the good folks (Robert “SLO” Morris, June Stephens, and Timmy). I am a forever customer and I’ll be back for the next one.

Fo
Review №58

My wife Tracy, and I absolutely love going to Bumpus Harley Davidson of Murfreesboro. Everyone, and I mean everyone there treats us like were family. Weve bought two Harleys there, and its been the best experience both times! Weve also bought a load of motor clothes & accessories, and love them!The sales, parts, financing, motorclothes, and management are all just a great bunch of people that really do care. We have to say, anytime were there Tom, the owner always makes it a point to say hello, and thank you no matter if were buying anything, or not. Thats Harley family right there! Thanks to each, and everyone of the Bumpus Harley Davidson family.Thank you!Phillip & Tracy Golden

Ci
Review №59

Were on our 3rd Harley Davidson purchase from Bumpus Harley Davidson. Our repeat business should be a testimony on how much we appreciate their entire staff. Their sales associates are knowledgeable on the products they sell. The finance team make sure the numbers are something you can work with in your budget. We cant say enough about the service team too; they are great and explain the details to you, even with routine maintenance. Thank you to the entire Bumpus team/family. The Borons

Be
Review №60

The best dealership in the whole state of Tennessee, hands down! I have purchased several bikes from Bumpus and a few from other dealerships in the area, and no one compares to them. The owner Tom Bumpus is a great guy, and his General manager Timmy Glenn and his entire staff will go out of their way to make you feel like family.

gi
Review №61

Not as friendly as I remember, I was part of the Hog chapter years back. Not as inviting as before, salesmen didnt have time to send or just a bit preoccupied. but the girl at the front desk was friendly.

Br
Review №62

Treated us great, even though we were just passing through. Thanks for the coffee and tip for dining in Murfreesboro!

St
Review №63

Best dealership around. Wonderful people working hard to make your experience as good as it can be. Bought my first Orange and Black Ultra CVO from GM Timmy Glenn in 2007. Purchased another Ultra CVO in 2012 and now enjoying my 2017 Black and Orange CVO Street Glide. Just had 12” handlebars and new mirrors installed at the dealership. Even though I live 100 miles away in Chattanooga I would not consider buying a bike from any other dealership.

Na
Review №64

As always, Service Dept rocks! Got me in & out! Parts Dept set me up with a demo seat! I’m a happy camper. Thanks Bumpus Harley-Davidson!

Bo
Review №65

Greg Koepke and June Stephens made my trade quick and painless. Whole process was less than 1hr. Great dealer, great people!! Thanks.

Fr
Review №66

First. Many thanks to Slo for the expertise and knowledge for getting me on my Hogg. I did not feel pressured or hurried. His calm demeanor was very welcoming. Also, I want to say thank you to Jarrett, Rich, June, and LJ for the extra care that they have shown. Appreciate each one of you. Sincerely Your Happy Customer Frank Harris

Da
Review №67

Always have found staff to be extremely friendly and helpful!

Sa
Review №68

I enjoy receiving the Bumpus emails as it keeps me updated to whats going on at my local HD dealer. I enjoy the employee led rides to different places.

Ro
Review №69

Talked with slo...great experience,very informative

Lo
Review №70

Girls at clothing were great

La
Review №71

Ive been a customer at Bumpus in the Boro for many years. Its a well run, friendly and top level service and sales dealership.

Ka
Review №72

Michael Sidney made our experience buying the bike very easy. THANKS SO MUCH.

Ro
Review №73

Every time I go to Bumpus, they treat me like family. I recently took my bike in for a part replacement and 5K service. They had her ready the next day. I love going there, even if its just to hang out! #TeamBumpus all the way!

De
Review №74

Great guys are they make you feel like you family and yes I would a purchase something from them in the future yet

Sh
Review №75

What a great experience! Gregg and Alex were the definition of great service. Zero pressure sales and excellent information helped make this one of the easiest “big” purchases I’ve ever made.

R
Review №76

Excellent and Knowledgeable Service. Friendly staff. I always feel welcome and amongst friends that share a passion for motorcycles. We have visited dealerships all over the USA and I can say with confidence that we have the best one right here in Murfreesboro.Ron W.

Ma
Review №77

Service was above and beyond Sid answered every question I could possibly think of and helped every way possible

Da
Review №78

Slo is the only person I called when I got ready to buy my new Harley & start riding again. Bumpus HD has always been my dealer of choice so when I decided to start riding again no doubt where I was going. Slo did all my negotiating & answered all my questions & concerns. Jarrod gave me & deal to good to pass up & as always Alex took great care of me with my financing & warrany. I have been out of riding for about 8 yrs now. Bumpus treated me as if I never left the sport. Bumpus makes you feel like family...

Re
Review №79

We have been in at least 5 different Harley shops and this one is by far the best. They has more merchandise and the best prices.

Ed
Review №80

Excellent knowledge and follow up

Li
Review №81

Worse customer service I’ve ever dealt with.

Ka
Review №82

3G was great finding the right bike for me and getting the deal done.

co
Review №83

Every time I go into Bumpus they are allways so helpful. I have the same great service everytime I walk in. Whether its the sales department, parts, or the service department everyone has a smile on their face eager and happy to help you.

Ja
Review №84

Greg in internet sales aka 3G is extremely rude and pushy. I bought elsewhere specifically because of him

Bi
Review №85

Good people, very accommodating, sales staff was open and honest with me. Good selection, service, location, hours. I recommend

Nu
Review №86

I wanted to take the time and express how thankful and grateful I am to have met and done business with Gregg in sales, June in finance, and rich in service department. These people set the standard for customer service and making customers feel like they are family. They make Bumpus the top dealership! For the best HD experience hit them up...

er
Review №87

Great place to do business Gregg went out of his way to find me my bike, and Alex made the process so easy

Mi
Review №88

Im a first time Harley Davidson owner and my experience with Bumpus HD of Murfreesboro was awesome. To this day they treat me as one of their family members. Ive never felt like a customer. They truly have gone above and beyond in helping me get back on a bike. Big shout out to Miss June, Scotty, and Tony for their selfless service. Im so thankful to be apart of the BHD of Murfreesboro family. I never thought as a disabled veteran in a wheelchair I would be back on a bike again. Thank you so much Bumpus Harley Davidson!!!!

Ma
Review №89

I own a harley bought from bumpous in Memphis but this murfreesboro one is the greatest.

An
Review №90

Super happy with my new bike and the sales team did a great job

Da
Review №91

Great place

Pa
Review №92

My wife and I have had nothing but positive experiences here, from the riding academy to the always friendly and helpful sales staff. In 20+ years of vehicle purchases, this was the easiest and most pleasant vehicle purchase weve ever made--which is saying something! After sale interactions have been equally impressive. Highly recommended.

Au
Review №93

Taking the motorcycle driving course was the start to a new adventure. I ended up buying a new Harley that was perfect for me. The class was a great experience. I highly recommend any rider take the course. The extra discounts helped me in getting a great value on a new bike as well as insurance discounts. The friendly employees made every step fun and exciting. I can’t wait to get my bike!!

Fr
Review №94

Have purchased parts and service from Bumpus for 5 years and theyve always been very helpful and friendly. And now worked with their online sales rep to purchase a pre-owned bike and it has been a great and easy experience with their whole team.

Sc
Review №95

Awesome service as usual. 2nd bike I have purchased here and once again, it was great!

Da
Review №96

I cant recommend these guys enough. Tony was my sales person along with the sales manager Jarrett and Alex from finance. I went in to look at a 2015 tri glide but ended up with a 2020 cheaper than the used bike. No one pressured me to buy and I got everything i asked for. Alex got me a great finance rate. Tony, Alex, and Jarrett went above and beyond to meet all my needs. It was over a two hour drive for me and my next purchase will be from Bumpus.

Ro
Review №97

Friendly and knowledgeable staff. Great dealership. Visited on recommendation from past employee. Ride safe!

Je
Review №98

A great dealership that provides excellent service and a great place to purchase your next Harley!

Ta
Review №99

Best dealership Hands Down!!!! I even got to do my first ride with the Owner!!! Amazing Customer service Highly recommend!!!

Ro
Review №100

Second bike Ive purchased here. Have been very fair and great to deal with. Will always buy from these folks@

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2250 NW Broad St, Murfreesboro, TN 37129, United States
  • Site:http://bumpusharleymurfreesboro.com/
  • Phone:+1 615-849-8025
Categories
  • Motorcycle dealer
  • Motorcycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–4PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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