We used LHM Hondas service department for several years and were very pleased with the results time and again. We since moved away but left a vehicle at the Salt Lake Airport for a time. Before the vehicle could make the trip home, we needed an oil change so asked LHM if we could arrange a shuttle back to the airport after dropping it off. They accommodated and the oil change was finished, but we were completely surprised when they refused to send a shuttle back to the airport to give us a pick up to get our vehicle. Their policy is such that they will give you a ride home, but not a pick up to retrieve your vehicle. We spoke with several people, including a manager, explained our situation, and got nowhere. It took several weeks before we could secure a ride and pick it up. Was very surprised and left with a poor impression after all that time.

Best parts guy ever! thanks alot!

Horrible customer service from Gary and Ashley will never purchase another vehicle from this dealership!!!