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GSA Sales Inc
5567 Commerce Dr, Murray, UT 84107, United States
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GSA Sales Inc
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Review №1

Go anywhere else unless you can fix it yourself. I would suspect all the 5 star reviews by google user.I purchased a 2004 Toyota 4Runner Limited from GSA. Shortly after I noticed a hole rusted through the frame. There was significant rust on the frame, but a hole is a safety issue that should have been caught during the inspection process. It was suggested I call the Utah Highway Patrol to verify the vehicle had a current inspection in the system. It did, so they opened an investigation. In the mean time I told GSA about the issue. I didnt know a hole in the frame could be fixed, short of replacing the frame. I expected them to take the vehicle back. They ended up having a local trailer hitch company weld a piece over the hole and calling it good. My mechanic said that should be ok, so I let it go. The UHP ended up suspending the license of the inspection shop for 30 days for giving my vehicle a clean inspection when it had a hole rotted through the frame.Not long after my mechanic found another frame rot issue that should have been caught during inspection. The rear trailing arm attachment with the axel was rusted through. This is one of the points where the axel connected to the vehicle. My mechanic said it needed a new axel housing. I took it back to GSA. They said they would fix it. Turns out they took my vehicle to the trailer hitch company to have them weld it back together. This didnt seem like a proper fix, but what do I know? Shortly thereafter I looked and I noticed that part and broke again. I took my vehicle to the trailer hitch shop to have them inspect. The owner, who did the work, told me he remembers doing the work. He said he told GSA that he didnt want to do the work because the didnt think it would hold and suggested they fix it the right way. GSA told him to do what he could and that would be good enough. It wasnt. I went back to GSA and they told me they felt like theyve spent enough on it and all they would do moving forward was to fix it at their cost, but I would have to pay. Spending money on something that doesnt fix the problem isnt a fix. Now they are saying they can fix it if I pay. Why not fix it right the first time if they can do it? I have to say they attempted to try and fix the problem, the cheapest way possible. The fact is they sold me a vehicle that should have never been sold because cant pass inspection with frame rot and damage. They didnt do anything in the end to fix the problem. This is why Im opening a complaint with the State of Utah and looking into other options to get my problem solved.Edit- GSA blamed the inspection station for missing the frame issues and I should contact them. How convenient is it that the inspection station is out of business shortly after my vehicle was purchased? As far as Im concerned they were working together with GSA to get a vehicle GSA knew wouldnt pass to pass. Then once someone started to complain they shut down to cover their tracks. This fish stinks from the head down. DO NOT SPEND A DIME HERE!!Update- Im seeing a lot of bad reviews after Ive already warned everyone. DONT GO HERE!!June 2018- Updating my review to respond to the owners lies. 1- The owner did not fix it properly. If it were fixed properly, it wouldnt broken within a month. The proper fix was to replace the axel housing. They took my vehicle to a trailer hitch install shop and tried to have them weld the broken pieces together. I talked to the shop owner who said he knew it wouldnt work. Lie 2- The inspection station is NOT in business. I worked extensively with the Utah Highway Patrol inspection division. The inspector was fined and placed on probation. Shortly after that the inspection station was closed. The UHP verified this. After everything came to light GSA said they could fix it right if I paid for it. If it was that simple, why not do that first? I know why...they only care about the bottom line. Horrible.

Mi
Review №2

I just picked up a used vehicle here and was so impressed with GSA. I never leave reviews, but felt like I needed to share my experience with such a stand up group of people. I paid for the vehicle late one day and we agreed to come back the next day once they had a chance to detail it for me. The next day they called me and informed me that they noticed a small leak coming from the water pump and radiator. He asked if I could come a few hours later as they were going to install a new water pump and radiator for me before I pick up the vehicle. I was so impressed. They could have easily sent me on my way because the money was already in the bank and the deal was done. I am so grateful for honest people in the used car industry. I would highly recommend them to anyone looking to buy a used vehicle.

Co
Review №3

I had a wonderful experience with GSA auto sales. Vaughn and Mike were very helpful and honest with everything! I bought a beautiful 2014 Toyota Tundra! They were up front about the price and financing options. I would definitely recommend them to anybody looking to purchase a vehicle!

Sc
Review №4

Great experience with the guys at GSA. Vaughn, Doug, and Greg were all great to work with. No pressure sales and helped with the paperwork to correct the title on my trade in. I would definitely recommend them for a used vehicle. They held on to the truck I was wanting until everything was taken care of. I would definitely do business with them again.

Ro
Review №5

I feel that everything was presented honestly. They took time to talk to us and address our questions. The price was on mark with Blue Book listing.

Am
Review №6

I would give zero starts if this would allow me to. Zero stars because this dealership is not credible or trustworthy. I purchased a vehicle from there and they did not inform me it was a salvaged title. When I went to trade the vehicle in for an upgrade, I was shown the vehicle had been involved in a severe front end collision and it had been totaled. No one at the dealership told me this, nor did they have anything posted in the window as theyre required to by state law. I drove my children around in a salvaged vehicle for almost 2 years.Horrible dealership with horrible employees. DO NOT GO HERE!!!

Jo
Review №7

We have now bought two cars from GSA Sales, working with Gregg Sanderson. Both experiences have been superb: great price, great service, easy transaction process, no used car salesmen weirdness, etc. Because of our excellent experiences, I am referring friends and family to GSA, and I fully expect that we will make our next vehicle purchase through them. 5 stars for sure!

Co
Review №8

Very friendly calm and laid back group of people! So wonderful to work with them felt very comfortable

Ca
Review №9

Vaughn and Steve are awesome to work with!! The best car buying experience Ive had. No pressure very laid back and personal.

Co
Review №10

My mother bought a car from these guys and I have been so impressed with how they treated her. The car looked perfect and Greg Sanderson the owner went above and beyond to take care of her. I will definitely go back to these guys for my next car from GSA! If you are in the market for a new vehicle these are your guys!

Ki
Review №11

I had another amazing experience while buying my second vehicle from GSA Sales in Murray!!! Gregg and Von were extremely friendly and patient with me while I asked way too many questions. I was originally interested in buying an Outback, but eventually changed my mind and bought a Nissan Altima. Everybody at GSA was great as I felt like I was wasting their time with a lot of random concerns. I’ll definitely continue to sell to and buy my vehicles from GSA!

Ja
Review №12

Bought a 2009 Chevy Silverado from them, drove it 170 miles (not even half a tank of gas) During that time I had a check engine light turn on and a service light for the trailer brakes, I called Steve, the manager, to see if they would help me out with it, he said no. It’s sold as-is. I would think that after 170 miles they might be willing to work with me on something, but nope. He offered that they would read the code for me, which can be done at any auto parts store for free. Would not recommend buying a vehicle from here, stay away.

Pa
Review №13

These guys were great to deal with. I had an awesome experience and would go back anytime. They were more than willing to work with me in order to make the deal happen. I appreciate how much they did in order to get me into the truck I needed. I would highly recommend.

Na
Review №14

We found a car for my daughter through car gurus and went to check it out. It was beyond our expectations. We had it checked out with our own mechanic and he said he would buy it as it was in such great condition. When we decided to purchase Greg, Steve and Vaughn made the experience pain-free and easy!!! We will check out GSA Sales Inc. when we are in the car market again.

Ge
Review №15

My experience with GSA was quick, straightforward, and very honest. Steve and Greg were both extremely helpful in the negotiation process as well as the quality assurance of the vehicle. Their mechanics perform a detailed and practical inspection that makes you feel confident in what you are about to buy. There were no extra fees or gimmicks ever mentioned; these guys sell you the car and no BS. Highly recommend, especially as a first time buyer.

Jo
Review №16

We were looking for a very specific vehicle and our search had taken us all over the valley. It seemed like nobody had what we were looking for, but if they did they were price well over bluebook. Luckily we came to GSA Sales and found the exact car we were wanting in almost perfect condition. The sales staff was amazing and made the process painless.This is a great place to find an amazing deal. And if they don’t have it in stock they are happy to help you find it.

Da
Review №17

Just bought a car today. Steve and Vaughn where both very helpful and so nice to work with. The entire process of buying this Ford Escape didn’t take very long. Was really very easy and quick. I would recommend them to my family and friends. They detailed the car while we were doing the paperwork and my kids were setting up all the voice commands and syncing phones and figuring out all the bells and whistles. Great car buying experience. They took very good care of us and our new car. Thank you Steve and Vaughn.

Jo
Review №18

Had a great experience at GSA Auto. The staff took great care of me and answered any questions I had about the Chevy Colorado I ended up buying. Low pressure atmosphere combined with useful and honest information about the vehicle.

Cl
Review №19

Really easy people to work with! We ended up going with a different option but they were so great through the whole process! They gave us no pressure at all which was so refreshing!

Da
Review №20

Me and my family went, and they had excellent customer service! I really recommend this dealership.

Je
Review №21

I have bought several cars from Greg and his team. They are amazing to work with and Greg always gets me an amazing car at a great value! You can trust GSA Sales

tr
Review №22

I just bought a car from GSA Sales. They were very easy to work with. They were patient while we worked out a price. I worked with Steve and Vaughn. I would recommend giving their lot a look. If you see something you might like. Take it out for a drive and work out a deal.Thanks,Trevor M.

Ja
Review №23

Great buying experience all around. Fair pricing, relaxed staff, sales guy was attentive but didnt hover or pressure us. Definitely worth a look if they have something you like.

Co
Review №24

Working with GSA has been the easiest most relaxing car buying experience I have ever gone through. I have now purchased 2 cars here and have had a wonderful experience both times. They offered a great trade value on the vehicle we traded in and gave us a great price on the car we purchased. They stand behind their vehicles and do all they can to make the customer happy. If youre in the market for a new (used) car this is the place to go. Scott and Vaughn are both great you work with. You wont be disappointed!

Da
Review №25

Just bought a pickup a couple weeks ago from GSA. I felt like the price was fair and buying experience was good. As soon as we pulled it off the lot it started making some grinding noises it was not making during the test drive and sounded like it had significant issues. We took it right back and it was a simple fix with a replacement of a vacuum hose involved with the 4 wheel drive. They also put a brand new battery in without being asked to. Overall our experience was good even though it was frustrating for a moment, they made it right.

Ru
Review №26

Steve was easy to work with and did not engage in the high pressure sales stuff. Steve gave us straight information as we were buying a car for our daughter to use for school.I am happy to say we had a great experience with GSA AUTO SALES!

Ta
Review №27

Non-pushy salesman. The cars all seemed reasonably priced. I got a vehicle at $2000 under NADA Retail.

An
Review №28

Greg, Vaughn, and the guys down at GSA helped me with a rocking deal on exactly the car I wanted. First of all, their price on car gurus was already excellent, rated as a “great deal.“ Second, they really stretched to give me the value I needed on my trade-in— $800 more than the Subaru dealer wanted to give me ($2500 instead of $1700). Third, Greg went out of his way to arrange to place a roof rack for me and got me a great warrantee, again at an awesome price. Meanwhile, they were all so nice and welcoming and patient. There was no pressure to buy, and in fact when I called on Thursday hoping to come see the car that night, they were so laid-back that they said I was welcome to come but it would be even better if I came on Friday because they were busy clearing the snow from the lot and wanted to make it a nice experience. Like I said, no pressure. I was nervous about purchasing from a small sales lot, but this was a great experience.

As
Review №29

Shop small dealerships! Every car weve ever bought - big dealer = bad value & experience, small dealer = good value and experience. Im sure there are exceptions, of course, but this held true for us again at GSA. Walked in, were shown what we came to see, drove, talked and that was it! No pressure, not trying to get us to settle for something we didnt want or out of our budget. They made sure we got the car and financing we wanted.

St
Review №30

My Wife and I recently purchased our truck from GSA and the experience was great, both during and after our purchase. Scott helped us with the purchase and we were able to reach a price that both parties were happy with, you wont find that at many other dealers.On the day I came home from work the check engine light came on. Knowing the truck was as is, I thought I was out of luck. I called GSA expecting to be told that they wouldnt help us with this....bring it down and well check it out is what I heard. I drove down and Jeff, had his guy look at it. They tried a few things but the problem persisted. Just take it down to Salt Lake Valley Dodge and have them diagnose it on our dime. You wont find that at many other dealers. Dodge diagnosed it, leaky manifold. I spoke with Jeff about the issue, drove it back to GSA, and they fixed it! You wont find that at many other dealerships. Especially the bigger ones.Ive never had a better buying experience. GSA treated us like real people and not only met but exceeded all of our expectations. We had a great experience & I would highly recommend them!

Br
Review №31

Had the chance to work with the owner on a deal. I really liked my experience and thought it was straight forward deal. I was even given a referral on some work I wanted done to my truck. Great job guys!

Ch
Review №32

They were easy to deal with but they LIED when they said they do a thorough multi point inspection when selling each vehicle. I had to spend $2,500 today to fix the problems with my truck I purchased from them 2 MONTHS ago. If you buy from this place take the vehicle to someone who can inspect it and tell you if anything is wrong with it before you sign to buy it.

Ga
Review №33

Purchased a 12 year old Mini Convertible at GSA Sales, and could not be happier. The sales experience was pleasant and stress free. A part failing a couple of days after the purchase was replaced without any questions or discussions. I definitely would purchase a car from them again.

Ca
Review №34

We bought a 2007 Ford f150 and we drove it for close to 3 weeks and the motor blew a rode this dealer ship needs to be shut down they will fix the motor at my expense. .....

Go
Review №35

Great experience. Honest and shared helpful information on all options available. Accommodating with any needs I had. Helpful to take care of all financing paperwork. Thank you for the great vehicle!

Do
Review №36

This is the second car we have purchased from GSA! We have loved working with their team and recommend them to our friends and family.

An
Review №37

Bought a truck back up lamps dont turn on. Said they did thier own inspection because UT doesnt require it any more. This should have been caught. Made me sing legal documents that they dont owe me anything. When I use the wiper fluid one of the lines has a leak and it runs out on the road. Did a computer scan and it has had a fount impact. They gave me a car fax but the car fax didnt show front impact. Buyer beware... Im left with a truck that is going to need repairs that are going to add up... Thanks guys.

Jo
Review №38

Just bought 2nd car from Greg - two great experiences working with Greg and GSA. I will definitely use GSA in the future. Responsive, helpful and honest.

ch
Review №39

Great dealership if youre looking to stay away from the used car supermarkets. The guys there are really helpful and Ive been loving my Subaru Outback thus far!

Ma
Review №40

I was dreading going car shopping after totaling my car, but everyone at GSA made it really fast and pressure free! There were couple minor issues with a car that I test drove and after I addressed them they made sure that everything was fixed before purchasing the car. Im very pleased with their service!

Ka
Review №41

If you are looking for a non high pressure place to buy a used car, This is the place to come! My husband and I got in a wreck which caused us to go car hunting. We had our eyes set on an orange Subaru Crosstrek, which GSA Sales had in their lot . Both Vaughn and Gregg were incredibly patient to answer the gazillion questions we had. When we expressed our concerns about certain details of the Subaru, Gregg was quick to resolve them with a smile on his face. You will be treated with respect and sincere dedication to have your needs met in GSA Sales. We plan to buy a second vehicle from them in the near future!

A
Review №42

There was a mistake on the price and we ended up getting an additional thousand dollars off the price. I was very honored that you honored that I also felt the trade value was fair. Great experience.

Go
Review №43

Vaughn and Scott gave us great customer service and were very patient with our requests. They have a solid knowledge of vehicle operation and maintenance. I trust them to deliver a quality vehicle.

Je
Review №44

I bought my Acura from here on 5/9/18 and worked with Steve. The car was the 3rd tsx I looked at that day, and by far the CLEANEST one, it met every expectation. I worked with Steve and he lowered the price so I could walk away with it, even though it was already listed at an amazing deal. They detailed the car once again during the purchase even though it was already immaculate. The office and building were also very clean and organized. Will definitely recommend to anyone looking for a used car for a good price. 👍🏻

A
Review №45

Great service. Excellent pricing. The buying experience was great and I would do it again, honest staff with a sense of humour. I appreciate everything.

A
Review №46

Treated fairly by everyone at GSA. No haggling or hard sales. Fair price for a great truck. Highly recommended them.

Ro
Review №47

Just bought a 2014 Subaru Impreza at an amazing deal from GSA yesterday. Vaughn was professional, kind and super easy to work with. Hands down the easiest car buying experience weve ever had. Couosnt be happier!

Si
Review №48

Very helpful, easy going and answered all of my questions.

Mo
Review №49

Weren’t willing to nagotiate price at all. They were friendly but wouldn’t go down on the price they listed. Wasn’t happy with going there

Tr
Review №50

My daughter bought a 2008 BMW X5 from GSA Auto Sales in Murray and one week after she bought it she had it in the shop with multiple problems! She has since had it into the BMW dealership and two more mechanics and they have all said it has been in some kind of flood or something!!! So dishonest!!! Who does this to a single mom? Or anyone? Shame on you! No integrity!!!!

Ka
Review №51

My husband and I got a truck from GSA. The next day the check engine light came on. Long story short, we took it back to them three different times within three weeks and each time they tried something different. They said a cylinder was triggering the check engine light every time. They said that the check engine light was just sensitive and nothing was wrong with the cylinder. Three months later we are told by a different auto shop that the entire engine needs replaced because that cylinder was shot. We took it back to GSA and they confirmed this. They sent us to someone who replaced the engine for a good price and did a great job, but it doesnt change the fact that GSA lied/downplayed that they sold us a truck with a faulty engine in the first place and cost us thousands more to replace the engine.

As
Review №52

Great customer service.

Pa
Review №53

We bought our subaru here and it was a really wonderful experience. The used car was in great condition (especially the interior for a subaru that old) they only thing that needed fixing was the front & back struts (which arent a safety issue). After we bought the car, we stopped by GSA Sales a week later and they completed the strut repair for only the cost of the parts--it saved us about $1,000. Talk about above and beyond service. We are so glad we bought our car from them.

A
Review №54

There was a mistake on the price so they gave me an extra 1000 dollars off of the price. I felt the trade in value was fair. Great experience.

Ma
Review №55

The best used car place Ive been to! Theres really nice cars here!

Sk
Review №56

I dont like leaving bad reviews but Ive never had a more annoying experience at a dealership. These guys are so ridiculous and stingy with their cars. Over priced and wont work with you at all. Wasted a lot of time here which isnt their fault exactly but most dealerships Ive been to will try and work with you a little bit. I personally wouldnt want to buy a car from GSA sales but feel free to give it a go

Wh
Review №57

DO NOT BUY A CAR FROM GSA. The salesmen are very dishonest. They sold me a BMW X5 back in June and told me it has never been wrecked and never had any mechanical problems. Obviously they didnt tell the truth because it has been in the shop since the day I got it and every mechanic that has worked on my car has told me it has been wrecked and has major electrical damage as well as damage to the drivers side of the vehicle. The BMW dealerships mechanic asked me if I had purchased the vehicle from Texas and when I asked why, he told me because the damage to my vehicle has damage to match a vehicle that has been through a hurricane or major flood.I have had nothing but problems and GSA refuses to make the situation right. Very unethical, unprofessional and dishonest dealership.

A
Review №58

Great job! Hassle free experience, very professional and friendly. Never felt pressured or awkward.

Go
Review №59

Great job! Hassle free experience, very professional and friendly. Never felt pressured or awkward!

Go
Review №60

Wonderful staff. Very friendly. Easy to work with. Straight forward no gimics!

A
Review №61

Very easy to deal with. Super nice with a clean friendly environment.

A
Review №62

Such a great experience, working with GSA! One stop shop with great service.

Ke
Review №63

Good, clean, honest automobiles and excellent customer service

Gi
Review №64

Normally going to a car lot can be an extremely scary and stressful situation, but today it was comfortable and an overall great experience. i bought an 05 kia Sorento. im so excited and feel like i got a hell of a deal! they even took my old car as a trade in! Scott thank you for making this a fantastic experience, vaughn you too buddy i didnt forget about you!you guys are great i would highly recommend

A
Review №65

GSA was very helpful. Fairly painless, quick process.

Br
Review №66

Worst experience ever!!!!!! they sold us a 2005 mercury mountaineer for $8500.00...within the first week of having the car it started having problems!! we took it back to gsa on several occasions within the first month,which they made us pay for the parts!! during the second month the enite exhaust system failed and left my pregnant girlfriend and three minor children stranded in the middle of the road under an over pass in a storm!!! they sell very unreliable vehicles that could cause harm to you and your family!!!after this incident we had it towed to GSA AUTO once again, this time I told them I didnt want the vehicle it had been nothing but problems and we wanted to get something else so they walked us around there lot test drove cars picked one started the paperwork and this joke of a dealership was only willing to give us$3500.00 on the trade in which we barley just bought it from them for $8500.00 two month earlier only putting less then 150 miles on it at the time!!!!BAD MANAGMENT BAD EMPLOYEESSS BAD BUISNESS!!!!

Go
Review №67

Great experience! Scott, Jeff worked very hard to make my dream truck happen!

Pe
Review №68

I have bought 3 cars from GSA and not once did I feel pressure to buy. They are amazing to work with and they are fair in there trades and prices.

A
Review №69

Very helpful, answered all questions, easy to work with.

Am
Review №70

Went to test drive a car. Car had a major tick and oil leaking at the gasket. The guy was rude and treated us like we were doing something wrong.

Ry
Review №71

The truck I bought here had a plug in the sidewall of one of the tires. Either they missed it during their safety inspection, or let it slide so they didnt have to buy another tire. My emails with questions concerning this all went unanswered.

Ma
Review №72

Good selection of vehicles

Lu
Review №73

Nice people

Information
20 Photos
73 Comments
4.3 Rating
  • Address:5567 Commerce Dr, Murray, UT 84107, United States
  • Site:http://gsasalesinc.com/
  • Phone:+1 801-265-3414
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Buys used goods:Yes
Payments
  • Debit cards:Yes
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