They have done excellent work on all 6 of my guitars, from setups to fretwork and electronics. I have also gotten two guitars here and they made sure they were perfect from the moment I picked them up. This is an excellent shop
Jimmy went above and beyond to help get my son started with his guitar. My son attempted to string the guitar himself and ran into some challenges and ultimately broke a couple of strings. He went above and beyond to get him set up and ended up stringing the guitar for us. This is the level of service that you don’t see very often. Thanks again for your help!
Great place! I used to buy a lot from Amazon, but it’s important to support local business, real people who treat you well and help you when you need. I really like this store and it’s so close to my place.
I have never had such great service anywhere! Dimitri helped me find the perfect guitar for my Grandsons Christmas! I highly recommend Guitar Czar!
I bought a bass here today and I think it was the best shopping experience I have ever had. I was able to try out a couple different basses and Wally helped me and my wife make a great purchase of an instrument I am extremely excited about. They performed the setup on the bass and made some mechanical adjustments to get me out the door with an instrument they were proud of.I am so thrilled that I went here. Literally everyone was so welcoming and enthusiastic about what they were doing, and you can tell this place is all about quality.
Brought my banjo in to be set up and I couldn’t be more satisfied! Cameron is great and during the 45 min he took to set it up, he walked me through the whole process and set it up to perfection. I thought my banjo sounded good before, and I can say it doesn’t even sound like the same instrument anymore! 100% will be coming back!
Entered maskless with $8500 cash in hand for a new guitar and was promptly told to put on a mask. While politely explaining why I cant wear masks due to a medical exemption, I was asked to leave. The CDC says masks dont work, the state mask mandate has been lifted and yet Guitar Czar demands them, in direct violation of the Americans with Disabilities Act (ADA) of 1990.Enough is enough. Taking my business elsewhere.
These guys are the best. Most friendly and helpful staff around. Extremely knowledgeable. They a always have a solution for whatever issue I have, and you dont have to listen to them brag about themselves like the guys at the big box store. Youll find guitars here you cant get anywhere else in the state.
Walked in and couldn’t demo anything, Most of the employees were rude about it. It’s apart of the whole experience in a guitar store to test gear and play it. But no. DO NOT SHOP HERE UNLESS YOU HAVE TOO.
Not your regular guitar shop. These guys are straight up professionals. Every guitar that theyve worked on for me plays buttery smooth after they get done with their magic. Kind, courteous, and very respectful! Thank you!
Guitar Czar is a great store-- the techs there are knowledgeable and courteous.
I went in today to get a set of Allen keys... They unfortunately didnt have any for sell, so one of the guitar techs gave me the right size one I needed. The customer service at this location is unparalleled
These guys are really awesome! They really helped me out with my guitar and they have good affordable guitars to buy from!
I have an Epiphone Les Paul 100th anniversary and I took it to the store to change the strings and also to leave them as strings with the lowest possible action. There was a problem with the cable entry jack. I got the guitar that Friday and I wanted to be able to spend all day playing because it is much more comfortable, everything adjusted. Flawless work. I recommend!
I was uncomfortable in their store, as they are very stingy with taking their guitars off the wall and it was clear that they didnt want me to spend too long with their guitar. Good selection of Gibsons, though not the most knowledgeable staff. They have Taylors but no martins, for Martin or Taylor go shop at Acoustic Music SLC.
K, gonna eat some crow. I had them do a setup last week. They had it back to me in a matter of days! Good job, Czar! Im coming back and adding another Sztar! Keep up the great work!
I recently visited a big name guitar store near my house- I walked in looking to buy a beginner guitar for my boy. I walked around for 20 minutes and did not have a single employee ask if I needed assistance. I walked out the door and drove to Guitar Czar.I walked through the door and was immediately greeted by Jimmy. He asked me what I was after. I let him know and he walked me straight to a perfect 3/4 sized acoustic guitar.I walked out of the store in 15 minutes hooked up with a new guitar, bag, and a handful of picks.Dont waste your time with the big name places. Make Guitar Czar your one and only stop! Youll be supporting a local business as well!
Very cool local shop! The Luther knows his stuff! I was working on a repair project and I needed to buy a capacitor. He helped me understand the different types and how they affect the sound.Now that I think of it, all of the staff operates like this here. They have never sold me anything. Instead they have educated me on the different options available for what I am trying to do and then recommend the best fit for me and my budget. Walking in here feels like stopping by at a friends house tbh.I come here for all of my electric guitar stuff.
Really great selection, including a few customs by local luthier Joes Guitars. My fave is this wild, distressed G firebird style guitar with F hardware -so cool! Awesome acoustic room. Last visit I got a couple of really nice cables and a new set of tubes for my amp. The guys and gals here really know their shtuff! Lots of choices in a small space. Guitar Czar really is where the coolest guitars are!! around 60th south and State Street on the east side of the street. I like this place a lot.
Ive been going to Guitar Czar for over 20 years. I love that they moved to the middle of everything. And I just had a setup done on my beat up BlueRidge Br-180, they made her sing beautifully. Thank you guys for years and years of awesomeness.
Cant say enough good about Guitar Czar. Ray took in my ES 355 Gibson and professionally fixed the neck. Not only fixed the neck, but matched a tricky guitar color perfectly (Gibson Olive Drab Green). His attention to detail and craftsmanship are unparalleled. I am one happy customer! It took longer than expected, but Ray sent me updates throughout the process. Professional, honest, good people. Well done Guitar Czar!
Awesome guitar tech department. Great seasoned and knowledgeable team up front. This is not a box store/guitar store. Thank the lord! Haha
Had some repair work done on a 70 year old Gibson and they did a beautiful job.In addition they were enthusiastic about explaining some guitar maintenance I asked about. The entire staff there was accommodating and a pleasure to deal with.
I love the staff as much as the gear and they have it! As a beginning, and old player, they made me comfortable experimenting with new gear and most importantly they cater to us lefties. I got my orange crush amp and fender telecaster from them and will go back to finish off the hunt for my holy trinity
They had the parts I needed for my P-Bass. They left me satisfied and smiling. #thatswhatshesaid
Cameron is the best!!! So helpful and knowledgeable. Very black and white and wants what’s best for the musician :)
Got a new amp yesterday, such a great staff, super helpful & friendly! Definitely coming back
I have been a customer of Guitar Czar for over 20 years. I absolutely love this place. The newer location is much more visible and easy to access. Still a friendly and knowledgeable staff. I had Eric turn my first bass into a fretless years ago. They still have a fantastic luthier shop. While youre there, pick up a Folk Hogan cd or three. I think the entire band works there, lol. I know one of the luthiers is a Folk Hoganite. He made a Flying-V Mandolin. One of a kind.
We went in to buy a beginner acoustic guitar and the prices here were much lower than other places in the valley. Wally was really friendly and helpful and made sure we left with every promotional item available. These guys are super nice and very knowledgeable; I highly recommend this spot.
The place to go for all your electric guitar needs. Sales, setup, repairs, service.They have a good supply of acoustic guitars as well.Highly recommend.
One of the best guitar repair shops around. I started going to them for random repairs and upgrades throughout the years, and have never had a bad experience.More recently I’ve made more purchases there, and have not been disappointed. Most reputable musical instrument manufacturers dictate the price their items, and provide a warranty so you may as well buy locally from a shop that’ll take care of you, and you can go or for quality repairs.Most big box stores don’t check instruments before they ship them to you. It’s too costly with slim margins they are making on entry level instruments. Go into a big box guitar store and you’ll be lucky to find a guitar that they’ve taken the time to tune. A local shop like this will include a set up and make sure things are working right whether a $300 or $3000 Guitar. If you’re trying to learn and instrument you’ll likely get frustrated playing it if things like string action and intonation not set up right. Guitar necks are affected by temperature, humidity etc.Always nice, always low pressure and happy to have them here in Salt Lake City and want to support them so they’re around for years to come.
The best guitar shop in Utah hands down. Anyone I know who plays music professionally or as a hobby loves Guitar Czar. Come here and spend money, Utah needs more places like this.
They were super helpful with my son who was picking out a new guitar for his birthday. Very knowledgeable and friendly. I wouldnt go anywhere else in Salt Lake for our guitar needs!
Drove 250 miles to see this place. Signs on the walls read Do not handle guitars. Staff were not welcoming or friendly. I wasnt impressed and will not go back.
My favorite local guitar store, great for supporting local but also getting a level of expertise not often encountered at the big box stores. Highly recommended.
Salt Lake City drums got the best customer service👍😁👍
The best! LOCAL, INDEPENDENT, and very FRIENDLY. If youre like me and you get intimidated by specialty shops, have no worries. This is the most expert staff and theyre equally as kind. They also price match, so you can support the community AND get the best deal.
Support your local guitar shops, and this one in particular! The staff here are professional, friendly, and knowledgeable. I would especially go here if you are looking to have your guitars repaired, set up or modded. A special shoutout to Ray for the quality service he performed on my guitar!
Great store, their tech changed out strings quickly, was informative and had an all around great customer service experience!!
Awesome boutique store, this place has Suhr products which I love. Clearly these guys know what they are doing, you can find a fine selection of high quality products. The workshop offers first-class services.
These guys care about music and their customers in such a heart warming way. Whether youre buying six strings or a top of the line instrument, they always give you their very best.
Guitar Czar is an awesome shop, I come here all the time. Theyre small and local but despite that they have a good selection of electric and accoustic guitars, it seems like I see new guitars in there every time I go in. Same goes for basses, good selection anywhere from 5 string to fretless. They also have a great selection of amps, cabs, and pedals. I usually come to this store for string and cables if Im not picking anything else up. My last guitar, bass and bass amp (and guitar amp now that I think of it) were all purchased from here. The employees are kind and friendly and always willing to help out and just talk music. I always prefer to come to this shop over a big name change shop. (you know the one, no hate on them but I like supporting local)
Friendly staff who Immediately help me with adjusting the action on my guitar even though they’re backlogged for weeks. They deserve your business
Fixed my guitar. Sounds great now! I have a decent Washburn acoustic (about $400) that had some awful fret buzz. They straightened out the neck, fixed the nut slot depth, and lowered the bridge (which I think requires a little bit of sanding). It sounds and plays great now! Thank you so much!
Bought a Fender Telecaster here. I wanted to completely customize the guitar and trusted Ray to get the job done. Not only did he get the job done, he exceeded my expectations. The guitar turned out great and was done just the way I wanted it done. I gave Ray another custom guitar to work on that was very tricky to set-up, he got the job done on that one as well. Great guitar shop!
Wonderfully helpful and knowledgeable staff encased in a building that is a one stop need for guitars and their accessories. I am not a musician, but my husband is. I went in for his Christmas present and the staff was so helpful and my husband loved his gift. Guitar Czar is now my husbands favorite music store and his first go to for all his guitar needs. Seriously, if you havent been here, youre missing out!
Great staff and amazing restringing jobs for both bass and guitar!
Re stringed my sons guitar very fast and price is good. Staff super cool...
Very nice people. I got my bass setup there and they followed my instructions to the T. Perhaps I should have been better than my wording because I got it back just as I asked for! Thats my fault though, and they guarantee the work in case youd like the adjustments changed just a wee bit.
Such great staff and gear. Excellent price range from $200 to $7000
This is the guitar shop dreams are made of. A+ on selection for any price range. Wide variety of instruments, amps, and effects. Bonus points for all instruments being set up quite well. Price was great, and if they can special order you something, you could even get a discount. 👏🏽I worked with three different employees while I was in the store, and each of them were EXTREMELY knowledgeable. I can’t begin to say how impressed I was with that alone. You ask about it, and I guarantee they’ve got an answer.This is THE Utah guitar shop. I’ve been to a lot of them, but this is hands down my favorite.
Super friendly and helpful employees. Sadly didnt have what we needed
Great guitar techs! Great gear! Support local these guys rock
Great guitar techs. The only real music store left in SLC.
Ray ( I believe is the owners name) is super kind, friendly, and was more than willing to work on my Guitar! Hes super knowledgeable and his favorite Metallica album is Ride the Lightning! That right there makes me wish I could rate this 10 stars!
Avoid the obnoxious cacophony of sound at Guitar Center, save yourself tons of money and introduce yourself to the greatness that is Guitar Czar! Better products, less hassle and friendlier staff by far. They are knowledgeable and helpful. Their tech team is off the wall good if you a repair or adjustment.
Ive been searching for a professional luthier for 25 years with no luck. Then I met Ray at Guitar Czar! He is the finest luthier I have had the opportunity to work with and get to know. I completely trust him with my instruments. He has done simple to complicated repairs for me.Ray, thank you my friend! Keep up the fantastic work and Ill see you at the next Sunrise installation!
Nice selection of guitars. Luthiers on site. Did a great setup on my mandolin.Edited: Just took my second mandolin, another barely used but new to me, here for a thorough exam, setup, and string swap. And I have to say Moses is, in my opinion, one of the best luthiers on the planet, especially with a mandolin. So blessed to live nearby. Guitar Czar is a small but amazing shop with a great and friendly staff, always ready to be helpful and take time to address your concerns. Thanks to all of you.
Awesome place, good selection of guitars and amps and basses. Their staff has a wealth of knowledge and are willing to educate and set people up with the gear that is right for them. They dont pressure sale and they are always courteous. I take lessons here and the teachers are amazing and fair priced. They are also now centrally located in the valley allowing better access. Ample parking and great hours.
I had my Gibson Es-330 serviced here recently. I loved the guitar before, but man it’s even better now. They were fast and asked me how I play and took the time to understand what I wanted in the setup. I will definitely be using them to service my guitars in the future.
I was beyond impressed with this business and the employees today. Being out in public has been very nerve-racking and stressful for me during this whole covid-19 social distancing. I was very grateful to see they were following the guidelines and looking out for their customers and employees health and safety. I wish more business were as cautious as these guys during this pandemic.⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐If I could give these guys 10 Stars I would.Thank you Guitar Czar.
Brought my custom guitar in to get new pickups and potentiometers installed. They upsold me on some new strings and something they call setup, bragging that they are the best and guarantee their work for 30 days. I got my guitar a month later, took it home and noticed a lot of fret buzz that I didn’t have before. When I went back to the shop to ask about it, the luthier looked at me like I was wasting his time. He did some quick fix to stop the buzz but now I get home and the intonation is off. For the price I paid ($288 !) and the bragging, I’m disappointed. The staff was generally really nice on first visit.
Jimmy was very knowledgeable and helpful. Staff in general are awesome! Selection was great and the guitar lessons being offered makes this store even more awesome! I look forward to shopping here again for all my future guitar needs. Hopfully studio rooms or recording set up could be available soon.
My family and I were at Guitar Czar just looking for a teacher for my son. The guys at the store were really nice to us. They treated us like we were going to buy the entire store and I just bought a set of strings. We will go back every time we need something. If it was possible to give more than five stars we would do that for sure. Highly recommend
If youre in the market for a guitar, support this local business! Im a complete novice but Jimmy took the time to answer all my questions - and i had a lot. He recommended guitars based on what was most important to me. I had plenty of time to try out several guitars and walked out extremely pleased with my purchase. This is a place that understands customer service. Highly recommend - happy to buy local!
10/10 would recommend to anyone. I took in a takamine 12 string for a bridge doctor install. The repairs are amazing, you do have to wait Some time but it’s totally worth it. Super kind and helpful staff.
This store continues a legacy of quality and professionalism set forth with intent by its retired founder, Eric Sopanen. The current guard with Jimmy Lauschers leadership provides an honest, caring musical instrument discovery for beginners through veteran players, hobbyists or professionals. The instruments and accessories the store carries are all good quality and highly playable regardless of price point. They stock a collection of hand-picked, premium high-end instruments if that is a market youre in. They also have a selection of beginner through intermediate instruments to help players grow and find their sound. Their set-up and repair department is 2nd to none in the region with a full-time luthier, trained to run their Pleck CNC guitar mill and other skilled techs that care that your instruments are ready for peak performance...at reasonable rates! Guitar Czar is great store because of its culture of quality service and products...a rare accomplishment for a music store.
Most amazing Costco I have ever been in. Worlds largest apparently
Highly recommend this store! Awesome staff with great products and some unusual guitars that you wont find elsewhere. Thanks for making a visitor to SLC feel like a neighbor!
I toured many shops in the area when I was looking for a bass+amp. Guitar Czar was by far the best place to visit. If I would have just come here first, I would have saved myself a lot of time! If you are looking to buy a guitar, bass, or amp, come here! If you think you can find an instrument cheaper online, remember they hook you up with at least one tune up after you buy the instrument. You wont be able to beat that!
Took my guitar to get a touch up and the guy over the register totally hooked me up! everyone there was extremely friendly and professional. as I waited I was greeted with a smile and a friendly do you need any help by every single employee. they offer an amazing verity of guitar brands and models. especially ones you cant find at guitar center or best in music... I was amazed at how this Ma and Pa music place blew big chains like the ones previously mentioned out of the water! Everyone there was very knowledgeable and easy to work with. DEFINITELY going back and making this my new music store.
The new location seems much more inviting and comfortable with plenty of room to check out amps and guitars. I found a great new Telecaster so I am glad I made the effort to go in. Great service too!
I’ve been going to this place for over fifteen years now, and it’s the best guitar shop in Salt Lake. I’m a Fender guy personally, and they always have a great selection of Fender basses for me to geek out on. The staff are super friendly and knowledgeable, I’ve had some set ups done on my bass and they always do a perfect job. Don’t go to Guitar Center, go to Guitar Czar!!!
I had ordered an ESP guitar through the store. Jimmy was a huge help the whole way. He contacted me on multiple occasions telling me about the ordering process/shipping and everything step of the way till it got to the store. They took very good care to inspect and help set up my new guitar. The entire staff is very experienced and helpful. I plan on coming here always for my guitar needs. Support your local guitar stores! 🤘🤘🤘🤘
Great people, its a family away from home, great prices, amazing service, highly recommend, will continue to go back
Very helpful and friendly staff. Nice store with lots of products!
These guys are the real deal! They care about their customers. The staff is friendly and knowledgeable. Local and excellent. Kameron was amazing. I will be a customer for life! Please check them out!
Great place with down to Earth who are super helpful and informative. Made me feel like I had been going there for years with just my first visit.
Awesome place, very knowledgeable staff. If you need anything guitar or bass related this is the place. If you need work done this is the place. If you are scratching your head about a buzz in your neck and dont know whay to do about it come see these guys!
This place is amazing. Its like the music stores i remember as a kid.Helpful staff, real musicians who share their experience and love of music with you. I brought in my Washburn acoustic in for a tuneup and to have the strings lowered. They took it right back to a technician, he made a minor neck adjustment and it now plays amazing. They wouldnt accept any payment and encouraged me to come back again. I would highly recommend these guys for anything from small jobs to major instrument restoration. A+++
Moses is an awesome guitar tech/luthier. Kameron and the others at the front of thebstore are super friendly and helpful. Great selection of gear. The space is small, so they dont have zillions of guitars like one of those chain stores, but they more than make up for it with quality guitars and amps. Sweet meechandise, laid back atmosphere, and an opportunity to shop local. Dont waste your time going to that guitar megastore in Taylorsville, go to Guitar Czar. You wont regret it.
I had a great experience with Cory and the guys here. I hadnt been here in years but to no surprise, Guitar Czar still stands as one of the BEST places to get your gear. Coolest people and great equipment.Cory even stayed a half hour past closing, with his family, to make sure that I got the guitar I wanted; if thats not sincerity, patience, and customer service, I dont what is. If anyone with the power is reading this, GIVE HIM A RAISE.:)
Love this shop, authentically helpful people and they have a good reputation for their Luthiers, Ive gotten a couple guitars set-up here and they sound great.
One of the best guitar stores Ive been to if not the best. Every time that I have entered I have been welcomed very warmly and felt like they were happy to see me. I often come here to grab guitar strings and picks. I will usually ask them a couple questions I have about different equipment such as amps or pedals. They are very honest and helpful with their advice.
I love this spot.My favorite in musician and family orientedMusic stores.
I walked in here for a repair and he was able to do it very quickly. It was a fairly simple intonation repair but my guitar requires you take the neck off. Riverton music could not adequately repair my guitar even with much more time. Guitars, Drums, and more is even worse. Guitar center knows even less than any of them. All of the guitars I saw were quality, on top of all this they are very friendly. I will only be shopping here now
Best guitar shop and service hands down!...Walle is the best! (Hope I spelled his name right haha!) 🤙🏼😎🎸
Great shop. The people that work there are smart, professional and they know what they are doing with setups. If you want quality service and a staff that will go the extra mile, then these are the guys to visit. I used to go to Guitar City, MARS, and Guitar Czar, but now only this shop is left. This shop hasnt changed much, but specifically the SERVICE has always been amazing.
This guitar store is a great addition to our city. Theyve got the latest Brands and great sales people to sell them. I love to go there just to look at the new guitars and I also sell some of my older guitar there too
Guitar Czar is simply one of the best shops in the valley. Ive purchased a handful of instruments from them and also had them service a few, and theyve always been a breeze to work with. Going there is like going to hang out with your friends - everyone is knowledgeable and friendly, and theyll beat chain music stores on service, price and selection any day.
Super helpful! Came in here as a last resort looking for a $60 part for a left handed Warwick bass that everyone else needed to order. ..it was an emergency as my hubby had a gig the next night and we were out of options. Spent 20 minutes talking with Ray and he fixed the problem with a 72-cent part. Really happy we stopped in here.
I love this place. My last guitar purchase was here and it was a pretty big one. I took a lot of time on a few different occasions to play nearly all the guitars in the acoustic room. The employees encouraged me to take as much time as I could and provided some excellent guidance on how to make an educated purchase. I never felt pressured or like i was being upsold. They really just shared their excitement for the craft and were genuinely excited to help me find the right guitar for me.
This shop is the real deal. The luthier was the coolest dude, he made me feel like I was his best customer. I am old, and that was rare and awesome!! The manager James (Jimmy) is a musical mastermind in both performing and education. When I ask for advice about my guitar, I listen. It’s a great shop for anyone who wants to know about guitars. My 25 year old Fender has never sounded better thanks to these guys!
Knowledgable and friendly staff! Highly recommended! they have great prices! They also have a wonderful technician there too, he can fix any guitar or bass (probably mandolin and banjo too)! their inventory is awesome! go check them out if you play guitar or bass!!
The only place I let work on my guitars! These guys are as honest as they come and the prices are always beyond fair. Nice selection of instruments.
REALLY like this store. The staff is friendly and knowledgeable. They will match any advertised price, too.When I needed a guitar set-up in time for Christmas, they put a rush on it so it would be done in time (even cleaned off the finger prints!). They are always willing to answer any question you might have, be it beginner or advanced. The owner, Eric, is a pretty cool guy too!I HIGHLY recommend this store for all your guitar needs!
Nice new space. Super friendly and helpful people.
Staff is friendly and helpful, and the selection is pretty good. They stock stuff that Guitar Center doesnt, like Mesa Boogie and various effects. Ive had a couple of guitars setup there and the work is really good. They set up one of my guitars in the wrong tuning once due to a miscommunication but they fixed that free of charge. The way a company handles situations like that says a lot about them. Im impressed with their integrity and will continue doing business there.