Seems like several of my recent visits here are to find one specific bolt or nut or something that are easy to find here with their wonderfully organized bolt/but/washer aisle. Will come here first before the big box stores
Great variety of hardware & building supplies. Largest collection of BBQ equipment Ive ever seen in one place, from grills & tools to sauces & novelty accessories.
Ace hardware advertised that they can duplicate keys including automotive keys. In an effort to save money I stopped into ace hardware prior to calling a locksmith or the dealership to see if they could cut an automotive key. They do make automotive keys as advertised, unfortunately they did not have the capability to provide a key for my specific car as my key needs to be laser cut but it was worth checking into at least. The staff was attentive to help though.
This place is awesome. I know they dont have the selection of home depot or lowes, but the service... So. Much. Better. Bought a chainsaw. They filled it with fuel and oil. Made sure everything was working. Asked if we needed a demo.None of that happened with the mediocre chainsaw from the other place.
I just rode my bike in a 100°f heat seven and a half miles.. because I knew you guys had what I needed without a doubt. A cheap 2$ part for my lawn tractor. So I double check online and even called. I was told open till 9pm. So when I get here at 845pm. The doors locked and lights turned off. And nobody here..not sure if Ill be back. So I guess thanks for nothing.
Super friendly staff, and the selection is quite good for the size of the store. While some things are a little more expensive than the real big hardware stores, theres just as many things that can be had cheaper here. I feel lucky having this place just down the road from me.
I had an amazing experience at the Murray store. Kyle was so sweet and directed me to Matt and Stephen. They helped me get the right bolt that I needed so badly. They were a wealth of information and super kind. Please give this store some kuddos.
This store is so helpful. They are very friendly and extremely knowledgeable.
The associates are always friendly and the prices are decent. However, if you are looking for something specific, it may be better to try your local Home Depot for more options. I do love this Ace and I will continue shopping here.
The store was very clean and had great choices. The staff was friendly and helpful. The prices were reasonable and the great quality products was what I was looking for.
I only had to go for a few things and they had almost everything I needed! Everyone was helpful in trying to find those items as well. I would come back to this location again if needs be!
Good service and great inventory. I love shopping there!
I made 3 trips into the ace store today and each time the employees were incredibly helpful. An employee with his hand partially casted, took apart my electronic car key and replaced the insides including the battery. I have rarely seen such amazing customer service... and the gentleman who helped me with the key, what an asset to your store.Thank you so very much
Nice store I would say the staff seems a little distracted with nobody in there.. lack of attention towards a customer is happening more than once to me there so I decided to mention it.
Kathy A. at this store is amazing! Also make sure to sign up for the free ace hardware rewards. Just redeemed my 15 dollar off coupon they sent in the mail!
Good customer service very clean store and competitive prices
Free popcorn all I can say is free popcorn need I say more free popcorn
Very friendly staff. Very helpful loading it in my car. Even helped take the mover out of the box so it would fit in my car.
Ace is the place with Paul the helpful hardware man.And, they had what I needed when Lowes and State Trailer didnt.
Its ok. Not home depot, I no, but its homely & with out the crowds.
A great place to find Stihl brand equipment!
Won’t be back. They didn’t honor the $5 coupon they send me in the mail because something was on sale even though I spent more than the required $35. LAME. I’ve bought a Traeger, all sorts of Traeger supplies, various cleaning products and several other items. I’ve probably spent over 2 k in the past couple years here.you would think that for $5 they’d want to continue me as a customer but I guess not. Good luck
I like going to ace sometimes. Theyre fast and friendly not a giant box.
Not bad, not great but when all the employees have a lil grey u gotta be patient.
Well stocked Ace Hardware. Staff is always friendly and helpful.
Come here to yet a refill on my propane. I like how it feels like a local hardware store instead of a big box store.
All I can say is Ace is the place. Good prices, good products and good people.
I love going in this quick small location. If you are looking for a quick nut or bolt or household repair, this store will have it.
Three employees didnt even know what a coil on a lawnmower was or what it did. The three items on sale in their ad were not available.
I love having this store close to my house. I can find things here that I sometimes cant get at any other local stores. It has a small shop feel, too, which I really like.
Shop small, shop local! Everytime we go in, they greet us. Always willing to help find things. Ive always seen kindness in this location. Its like knowing grandpa could go in and not be taken advantage of and you know he will be helped with kindness
I shopped there since theyre a small hardware store and not a big box. I was extremely pleased with the products and staff. The manager is a great person and very helpful. I highly recommend shopping here.
Great place good stuff great prices
Has that small business feel yet still being able to get what you need without having to go all over the place. Employees there are very open to help and are always nice. Will continue to shop there.
Awful service. We had a pickup order way too long after they promised the order would be ready we decided to call to see what was going on. They told us “we have a bunch of those in stock just come by and call us and we’ll bring it out.”We drove for 45 minutes across town. When we got there we called (as instructed). They told us “we don’t have any of those in stock”. We reminded them that we confirmed before we came and they said to come in. He said again “they’re not in stock, do you want me to cancel your order?” No apology, just a statement.We then asked if we can have it shipped to our house. He said “no I can’t do that... do you want me to cancel it?”Now we are driving 45 minutes home furious at the rude person we spoke with, without the product we ordered.Avoid this place.
If I could leave 0 stars, I would. Ordered 4 lawn chairs online, and went to pickup last week. 1 of the chairs was broken, and the associate that brought me the chair asked me what I would like to do. I asked what I can do, and she said they would order a new chair and I could take the broken chair since they couldn’t sell it.I asked how I would get the new chair, since I have already “picked up my order”, and there was no new receipt given; only one receipt stating my items were picked up. The associate said that they would just call us sometime this week to pickup the new chair.A week goes by and we hear nothing, so I call the store myself yesterday to see if I would be able to pickup the chair or if the previous associate was mistaken, and the associate I speak to says that the chair has been here ready to be picked up. No reason offered as to why we weren’t called like the first associate said we would be.Which brings us to today. I go in and say that I was picking up the chair. The associate I speak to this time asks for the broken chair. I tell her that I don’t have it and the first associate never told me to bring it back. She says that the only to receive the new chair is for the broken chair to be returned so they can send it back as a broken item.Why didn’t the first associate tell me this? Why did she make it sound like I could either take the chair or it would be thrown out? I felt bad for leaving it, so took it so they wouldn’t have to throw it out, and this happens. This was the only location I could find that offered pickup of these chairs, but it was not worth the 35 minute drive from my house. Never making the trip back out here, and never going to Ace Hardware again. Will just stick with what’s in stock at nearby stores in Herriman.
Super friendly inviting and kind vary clean and organized
Fantastic. The most welcoming place ever, all the employees actually know their stock and where it is. We were really happy when this store location opened. ACE has always had an excellent reputation all over the country and having this store close to home is great.
Said that they had several of the items that I needed. When I got there they didnt have any. Several being (6) I dont like false advertising.
Very nice store prices are a little high but its got what you need
Really great experience! Thank you Nick and other staff for doing a outstanding job. And being really professional. And customer friendly. 👍
I never have to wait to fill my propane and the prices are always great
More specialized items you wouldnt find at Lowes or Home depot
Had what I needed when I came in and the help was great
My go to location for propane, Stihl, and quick hardware & home repair items.
Products are priced well and they were dog friendly! Great customer service! Im disabled and they offered to carry my purchases to the register! I have not had service like that in a long time! Thanks, you have wonderful staff!
Good place to fill rv propane
Great store, Rob went way beyond expectations and special ordered a saw for me that was really hard to get.
Ace hardware always has exactly what I need. And I dont have to walk a mile to find it!
It was good as alwaysHad what l needed.
Horrendous customer service. I watched as the cashier accused a customer of having a bad attitude, then she flipped the customer off and told him to get the F out of the store. The manager then showed up and told the customer to leave and told him he was going to call the police. He wouldnt even listen to the customer explain the situation. The police were called and the customer spoke to the police. This was not a police matter, this was poor management of a difficult employee. There are plenty of people who need a job right now. If youre willing to flip off and swear at a customer, you must not appreciate the job you have. I will not shop here again because of this woman. I love shopping at Ace Hardware but would never want to see this person again.
Excellent selection along with great customer service.
Nice selection of grilling accessories.
Workers need a little more customer service experience yet, they are pretty knowledgeable about the store layout. Should be able to correct a mistake at the register without having to finalize the sale to start a return though... I was in a hurry due to a water leak and your point of sales system did not help the matter at all. Thanks anyways though you had exactly what i needed.
Ace hardware you need any random part or missing furniture pieces or the small little pieces nuts and bolts this is the place to go they got everything all the odds and ends little pricey but worth it
Nice fairly new store to the area and very needed. For the size of the store its well stocked and organized. Impressed with cleanliness. Little friendlier employees would have earned it the 5th star.
I use this Ace all the time. It may not be the cheapest, and sure the big box places have more selection and sometimes better prices, but for the nuts and bolts or adapters and fitting or keys I need, I go here first.
Had what I needed, clean store, organized, friendly staff.
Ace is great, for a small store. You can find all of the basics and most of the more unusual kinds of hardware items. They dont have everything but for homeowners its much easier than going to a big box. The people are very helpful too.
The staff is great period they have what you need.
Friendly staff, good experience.
I tried to give them business. I will NEVER go back to ACE. I was trying to help a local small business. Received terrible service, no help whatsoever. Home Depot and Lowes here I come. Dont waste your time going to ACE in Murray, UT
Unknowledgeable staff and they have a very small selection of even basic supplies. I l like to support local businesses but Ill make the extra 10 minute drive to go to Home Depot.
Love Ace, across the street from my house. So convenient and they actually have a lot of stuff that would surprise you. Pretty well-stocked
My receipt says his name was Rob. Rob was very helpful tonight. What made me want to post 5 stars is the fact that he was awesome even though it was right at close! Thank you/ sorry Rob!
They were very curtious and helpful. I would give them an A. I purchased some pans that I was looking for and couldnt find them at any other store.
This should have 5 stars ace is freaking awesome cause they literally have everything for a adult kids lol I cant just go buy what I am looking for cause they have so awesome stuff that I come out of the store with alot of different stuff that I did not need know
The gentleman we talked to there was extremely helpful. We had really just gone in to get an idea of what we might need for a project, and he was willing and able to show us what we might have missed and suggest ideas.
The staff is awesome however a huge gripe that makes me avoid this location. They Lock a huge part of their tools down so you cant look, I dont mean the power tools I mean things like Ratchets,Wrenches, etc. It reminds me of bad parts of California where everything is locked down.. this area is a good area not run down, just 1mile away they have another ACE which doesnt lock anything but big power tools up and 1.5mi away is yet another ACE which does not lock anything up either.Ill change my review if they fix these issues. I spend a lot in each year in their stores but I tend to avoid this location because of the inconsistency of having to ask an associate to unlock every item to see if its what I want.
Ace is the place!! While traveling my Jeep key was on the fritz and stopped starting my vehicle. After some time, patience, and Kindness—CORY was able to cut and reprogram a new key for us!! The dealership would have cost a small fortune.Thank you so much for saving our sanity and getting us back on the road home.
Ace IS the Place!
Ace is good for small things that you forget to buy at the bigger stores. Its very convenient having one so close to the house, but I often dont find exactly what I need and end up driving to one of the big guys.
Very clean and well stocked store. The employees were very pleasant and helpful.
Great selection of tools and equipment and much more for the yard or around the house. Fantastic service and friendly staff always willing to help you find what will work for you and your projects.
They have a great staff, since I get in the store the asked me how they can helped me out and helped me to find the items I was looking for! Finding the items I was looking for went really quick!We need more people like them everywhere! 🙏🏽ACE
The staff are always wearing mask and are very helpful.
Friendly, attentive, some still green but eagerr to help.
Always clean. Theres usually only two people in the store but theyre always quick to ask if you need help finding anything and will take you right to it.
Since this Ace Hardware has been opened I have shopped here several times and had good experiences. However my visit tonight didnt go so well. Showed up about quarter to 6pm before they closed, needed to grab some furnace filters and they were on sale. Went to the back of the store too find the ones I needed, an older gentleman working ask me if I needed help to which I replied no. He then quickly replied with okay but we are closing soon. My first thought when he asked to help was thats nice but then that immediately turned to oh he just wanted to get me out. He then proceeded to walk around to the other customers and make sure they knew they were closing. Then I saw him close and lock the auto entrance doors and then turn off all the lights in the store except for a center strip. I checked the time and it was approximately 8 minutes before the official closing. I also watched him turn away an approaching customer. Again I know it was close to closing but technically the store wasnt. I have never had an employee turn the lights off in the store while Im trying to grab my items and check out. Again, the store wasnt even technically closed. I work in retail I understand how it goes but I have never made my customers feel the way this employee us customers feel. If somebody shows up 5 minutes before you close you still let them in. The employee knew I was bothered as I was shaking my head when I was walking out and he asked me why, and I let him know exactly what I thought. He didnt apologize he just said okay Ill take it under advisement. Your Average second grader has more people and customer service skills than that employee. On a side note the young lady at the cash register was very helpful and very polite and I could tell was uncomfortable with the situation. I just hope that this review is helpful in anyway, thank you.
This is my local ACE Hardware. I love to shop here, fast, friendly and always have to coolest stuff.
The people at this store are the best! Mike A went out of his way to help with a project today. I really appreciate it.
Very nice store. Organized, friendly staff there to help but not breathing down your neck. Will visit there for all my hardware needs. Thanks Ace
Clean and well layed out, but not as many products as other larger home improvement stores. They didnt have what I was looking for, but were friendly and offered to order it for me. I didnt do that because I didnt want to wait and knew I could find it same day elsewhere. Id go again, but only if I checked online and knew they had it in stock.
Chris excellent employee. Hope this new store really does great. Excellent location . close to a beautiful grocery store
Great place
Most Ace have helpful hardware folks, but I found this one to be more helpful and friendly. I wish I had taken the names of the two that helped me. They programmed 2 key FOBs for me that 3 other locations refused to even try because they were not purchased there. These guys did not make promises, but were willing to try. Thats all I wanted. If it had not worked I would not have blamed them. I will always shop here.
The employees were very courteous and helpful. They had what I was shopping for in stock and helped me locate it in the store.
Love that I have a local place where I can get my Yeti coolers and other supplies
We just moved into the area and went here for the first time. Their customer service was excellent. They greeted us at the door, helped us find what we needed, and we were on our way.
I didnt go there!I only drove by to turn around to go somewhere else, but I think Ace hardware is better thenHome Depot and LOWES ANY DAYBETTER CUSTOMER SERVICE ❗❗❗😆
Nice store. Nice people. This store sells a good variety of items.
Great place to find items that you cant find at big box stores
Always helpful staff. They have everything we have needed for home projects etc. Great neighborhood store.
Always seem to have what Im looking for
Love this place. Has just about anything you need
I love this little hardware store. It has a little bit of everything. My so. Does to for the free popcorn.
Support the little guy with local guy disvounts
Poor quality
Nice to see ace hardware going strong. Love to support the little guy
This store is on the small side and usually doesnt have many other customers inside, which makes it great if you need to grab something quickly.