This company is like dealing with an old-school handshake. It’s a wonderful experience and one on one communication without flaw. Jeremy is an excellent representative, sales person and delivery person all in one for this company. Everything went perfectly in place and I hope he gets all the business he can. This bed is a perfect match for me and everything that went with it. If you are definitely needing a mattress, this is the guy to go to every time. 10 out of 5 stars
What a superb experience to work directly with the owner— a boutique mattress shop Jeramy does everything and. Ring personally invested— be assured you will alway get the best service, pice and most important a high quality mattress that will offer amazing sleeping experiences for years to come…. More info if yiu want to read on about my experience helping my elderly mother…,But first a little personal editorial—- Looking at the other reviews I could not figure out why there wasn’t five perfect stars but as I read through other reviews DITTO. To all that have been previously written with 5 stars. Side note—Isn’t it funny that in ALL the reviews there’s only one tiny little negative everything about this place is positive, quality products-fantastic product and Platinum Customer care‼️ that-one and only negative review the one who refused to give a star— pretty obvious that this person is a generally unhappy person and probably naturally negative, because Jeremy was fabulous to work with and I watched him work with a couple different people with varied needs in mattresses and he treats all with kindness and professionalism—Jeramy didn’t rush his attention when other customers were coming in— he greeted each but continued to focus on who he was currently helping/serving.I’ve been meaning to write a review for a couple of months now but that just shows how good the service was and how good the product is because it’s still on my mind to get it done. We were in a rush situation needing a mattress for my mom who is 81 she has not had a new mattress in decades anyway it was hard to convince her to get one but we went in the store Jeramy was so kind and so helpful he checked out all of her different needs (physically) from the softness to the height we did measuring, checked for perfect comfort. I didn’t know there was so much to know about mattresses, but Jeremy is SOOO. Knowledgeable about every mattress he has I. Stock. He knows how to match peoples needs.with the right mattress and within budget.Mom needed extra care and yet we were rushed as she was in the middle of a move to a retirement place and had no mattress so she had to have it that day. Jeremy was so accommodating, patient and helpful. Mom found the most comfortable mattress which can be difficult at her age when everything hurts. But, we picked out an absolutely wonderful mattress it was delivered and made up and great. However there was one BIG hitch when we got the mattress home and it turned out that with the new bed the mattress was just far too high and was a safety concern—while normally mattress are not returnable, mom didn’t sleep on it over the weekend until we could get ahold of Jeremy during business hours.we called Jeramy and he immediately was willing to work with us he met mom back at his shop and helped her pick out a smaller mattress of equal quality.After finishing all his commitments to his other customers for the day. After hours he personally brought the new mattress to mom, removed the first mattress brought in the new one in and set it for her and checked everything to make sure it would suite her. SUMARY : doing business with “Matress by Appointment “ was a total home run‼️
Jeremy is really good people. I had a situation come up and he was ready to help me out. Best customer service in all of Utah. Best prices in all of Utah. If you are looking fora mattress, or even furniture. Go and check out Jeremy. Thank you bro.
What more can be said…. What others have already written here of their amazing experiences shopping with and purchasing from Jeremy all ring true and seems he is extremely consistent in how he does business and how he works to make each situation individualized. Their just aren’t enough more positive words or ways to say it — a lot of businesses both large medium or small could really learn a lot if they would stop and take note of how it should be done! I’m very comfortable giving this store 5 gold stars and no hesitation in recommending Jeremy with “Mattress by Appointment”. The first thing I did after my family experience here was text my friend in So. Utah Co. and tell him “I found where he should get his new mattress”
Jeremy was very nice and helpful to us in helping us selecting the perfect Mattress and frame for my parents would 100% recommended everyone to come down to his store whenever they are looking for a new Mattress for their home
Jeremy was great to work with, fast with responding and was able to answer all of my questions and find the best deal for me. it was honestly such a simple process and i got a new mattress delivered the next day. great guy, thank you so much!
My son is a student at the University of Utah. He was not sleeping well on his mattress. I looked on offer up and messaged and Jeremy responded. I gave Jeremy the best description of what my son needed and the mattress he slept on at home. I explained that he was a student athlete and classes had just started and his days were full. Jeremy told me that he has the flexibility to make an appointment to fit him with a mattress when he had open time. Jeremy met my son at his warehouse and my son FaceTimed me while he selected a mattress. Jeremy shared that he had sold two of my sons teammates mattresses. Jeremy also is delivering the mattress.I thought a complicated situation was simplified by Jeremy. Thank you Jeremy.
Fantastic service! Jeremy knows his product well and was incredibly helpful. Highly recommend.
11/10. Great guy, great service, and now, great sleep
Jeremy was such a great and amazing help and got a great deal will definitely come back and refer this place too.
HIGHLY RECOMMEND! Family owned, Jeremy is absolutely professional, courteous and super customer service oriented. He has a straight forward small business model with great quality products. I am super happy with my purchase and was able to get easy finance! I was able to test the mattress and have it in my Outback the same day! I purchased the Perma Sleep Supreme Comfort which is made in the USA, which was a must have for me. Great prices, easy purchasing and excellent customer service for brand new mattress and bed frame and pillow! I cant wait to go to sleep tonight! Thank you Jeramy! :)
Jeremy was extremely helpful with buying our new mattress. He explained all the details thoroughly and even delivered it on the same day! He was friendly and professional. If you are looking to buy a new mattress, go see him. You won’t be disappointed.
Great friendly service and a killer deal. I couldnt be happier with my purchase. Jeremy took great care of me.
Jeremy is so so awesome and he gives very good customer service and is good at communication and is pleasent to talk to and is willing to help anybody even if they dont have good credit.. I would so recommend anybody to go to him to get a mattress and on time delivery was perfect. One satisfied customer here. Thank you jeremy
Clean store, great service. Same day delivery!
I have waited about 2 months to write this review because I wanted to make sure this was the right product for me. I bought the “Sioux Falls” model mattress and it’s been a game changer in the quality of sleep I get. I understand there’s really not a “one size fits all” when it comes to mattresses and hence this review.Jeremy was a stellar person to work with, couldn’t really say there was a point when he didn’t have an answer for one of the questions I had for him. This company sells a non-traditional bed frame (in addition to box spring/traditional) for the mattresses and I was skeptical about it at first. It’s a VERY STURDY product, comes with a lifetime warranty and is very simple to setup.The overall experience in the store took only about 30 minutes, that’s also after offering financing and being approved for the 100 day 0% interest that was set up with my purchase. I had some concerns after the mattress was purchased and was always contacted back by Jeremy who showed general concern for my satisfaction as a customer. To be honest, the selection at this store while seemingly small is a great one. If you go to this store and can’t find something you’re looking for budget wise or comfort, I would say you’re going to be hard pressed to find one elsewhere and are just being too picky of a customer and need to really define what you’re looking for.If I was in need of purchasing another mattress this will be the first place I would go to. Fair pricing, easy financing (if needed) knowable person about the products he has and very smooth transaction. Even helped me load the mattress into my utility trailer.
My quality of life has become infinitely better since purchasing a mattress and adjustable base from Jeremy. He has an honest business. I was able to demo and test out products. I didnt feel pressured at all to purchase or upgrade at all. Everything was on my own and I was educated and able to compare with other products and prices. Jeremy was super nice and easy going.I had suffered from a pretty bad car wreck earlier this year and Im very pleased.I would highly recommend doing business with his company. You get a lot for the money. My purchases are worth every penny, great products and he gave me an awesome deal. Great warranty and payment plans available. Seriously, do yourself a huge favor and get your bed here!
Don’t go to the big stores, you can get the same quality here for probably 30-40% less. It’s worth your time to at least drop in.
Jeremy was great to work with upfront funny didnt push us into just one bed did help narrow it down on price and budget the process was fast only honestly plan on returning for next bed
Good sales good owner also he was so very helpful
I highly recommend! Jeremy gave great customer service. He answered all my questions and made my visit quick and easy. I got a great deal on my mattress, and used the $40 down plan, which made me be able to pick any mattress I wanted. Love this place would highly recommend to anybody.
If you haven’t met Jeremy and haven’t been buying your mattresses here, you’re totally missing out! He is extremely professional, charismatic and will go out of his way to put your COMFY needs first. Don’t hesitate, reach out! You won’t regret it. Thanks Jeremy for being awesome!
Guys Jeremy will find the mattress perfect for you, amazing quality and fair price, all product looks and are brand new, if you need to sleep better, this is the place
Jeremy is literally the coolest guy! Let us try out all the mattresses and highlighted all of the features. Wasn’t pushy and let us take our time to make the best decision for us. Fell in love with the super awesome shoulder pillows they have in the shop. Took home a mattress that we just had a great night’s sleep on. Very, very happy with our purchase and the financing options. The best place to explore a range of mattress options and get a fantastic deal with same day delivery!
It was a very easy, clean, friendly, and great experience to get me a new mattress. Jeremy was helpful with every question and made sure I was getting exactly what I wanted.
Highly recommend Mattress By Appointment! We bought three beds and we love them all! They are very knowledgeable and professional and were great to work with. I will definitely use them again and refer to my friends and family.
Awesome experience and way less than everywhere else we went! Very clean and Jeremy was great. Bed was delivered the same day. I couldnt ask for better service.... highly recommend!
Jeremy was very helpful and had a great attitude! I was able to get a super nice mattress at a much much lower price than I was going to pay at the other places I looked. Highly recommend giving him a call! He’ll hook you up.
Truly a great experience buying a mattress. Jeremy was helpful, patient, understanding, knowledgeable, and not to mention gave us a deal better than we expected. He was fantastic to work with and I would highly recommend. Thank you Jeremy!
This has been by far the best experience Ive had shopping for a mattress. Jeremy was super cool to work with and made this such an easy process. I cant wait to sleep on my new mattress tonight!
Great experience. I got just what I was looking for. Very honest and friendly.
We went in with some idea of what we wanted and Jeremy helped us out big time. He was straightforward, honest, and helpful while we discussed what we wanted and needed. We are so happy with the mattress that we purchased. We will be recommending to family and friends.
This place is legit! You can find a great deal on an amazing mattress. Jeremy is very warm and helpful. 5 stars!
Jeremy is a really good man and treated me openly and honestly. I found cheaper mattresses other places, but his inventory and service was so much better. Will definitely be back!
Don’t buy a mattress anywhere else. Jeremy is your guy. I was in and out, and no pressure -because the mattresses sell themselves. So glad to not be sleeping on my old mattress. Do yourself a favor and call Jeremy now. Thank you so much Mattress By Appointment!!!
Jeremy was excellent making sure that I slept well got me in and out of there quickly what I wanted delivered an hour amazing service!
Amazing business. You can literally buy a mattress from anywhere, but you wont receive customization and service like this. Jeremy took great care of us and I highly recommend.
Comfortable and affordable mattress. Jeremy, the manager, was friendly and helpful. He took time to show me all sales mattresses and the delivery was smooth and rapid.
SO happy with our new mattress. Jeremy was easy to work with, no high pressure sales tactics like other retailers. Very informative, good prices, excellent customer service. Delivered within an hour and a half after we signed the papers. Cannot beat personal service like that, we will definitely buy more mattresses from you in the future. Thank you very much!
Very friendly and very helpful. I would recommend anyone looking for good quality mattress for a good price to come here. Love this place.
Great guy. Great quality items. Very help ful. Got in and Got approve got on the road quick with my new amazing mattress.
Highly recommended! Jeremy was easy and fun to work with!! In about 45 minutes Ill be sleeping on my brand new bed!! #GoChiefs😁
Thank you so much for helping us find a couple beds! We are so happy and you deliver. YES!!! Thanks again Jeremy
Best experience buying a mattress! Jeremy was very knowledgeable and went above and beyond to make sure I was able to make an informed decision. Appreciative of you staying past closing and delivering that same night. GREAT MATTRESSES EVEN BETTER PRICES!!
I would definitely suggest Mattress by Appointment in Murray. They are personal and want to help you find a great mattress. You will be treated right!
Jeremy was so awesome to work with! He was personable, professional and accommodating, not to mention understanding and flexible in scheduling a time that worked best for me. He proactively provided me with every bit of information I needed to make a sound decision before purchasing along with multiple options and a great deal. He also offers delivery and had my new mattress delivered to me almost immediately after I left his store. Thank you, Jeremy, for being a genuine human and compassionate business man, and for making my first mattress shopping experience a positive one! Im so grateful and excited to sleep on my new mattress! Trust I will be telling my family and friends about this great experience!!
The Owner Jeremy Is Great. Has The Best Beds and Has Great Offers. I highly Recommend This Place. Full Star Review.
Jeremy was awesome to work with! Very knowledgeable, with great products! Definitely will be recommending to friends and family!!
I highly recommend this place the matresses look amazing and good quality also Jeremy was able to help us out with all of our questions! Qualifying for payment plans was pretty easy which was a plus. If anyone is having trouble finding a matress I recommend this place you will not regret it!
Jeremy was great to work with.very clean place, good atmosphere
The Best help when finding a bed with comfort for any one in any home. Jeremy is the best!
Great customer service and very friendly. If you need any mattress, box springs, head board or bed frame. Please check this place first. They have payment option that will fit your needs
Been in a few times and had a great experience each time. Their products are really high quality and prices are more than reasonable
Met w/ Jeremy, super helpful, great selection, got exactly what I needed, delivery was available, even follow up after to make sure everything was good - would recommend family and friends easily!!
Jeremy is excellent to work with and will help you find the best mattress to meet your needs.
Jeremy, owner/manager of this partnership, is the best. He treats his clients the best and goes the extra mile.
We really appreciated Jeremys approach to selling. He gave us good information, answered questions, and then let us make our own choice. We even told him we were going to go check out another mattress sale before we made a choice and he did nothing to dissuade us or to try to scare us into feeling like we had to buy from him. When we made our purchase, he was prompt and helpful at making sure we were satisfied with what we had chosen and then delivered the bed that same day. We have enjoyed the mattress, frame, and mattress cover. All of it is top notch. And you wont find a better price for a high quality mattress. We highly recommend Jeremy!(On a side note, I did not like the pillows. They were just too big and I ended up feeling like I was trapped by the neck notch instead of feeling like it made me more comfortable.)
Couldnt find a more trustworthy individual to partner with on a mattress. Jeremy is great and would highly recommend him to anybody.
Bought my son a mattress, they were very friendly and helpful!
Jeremy was a joy to work with! We set up an appointment to meet at the store the day after I contacted him. He was on time, friendly, and so helpful. After telling Jeremy about the issues with my current mattress, he swapped out one of the mattresses on the store floor that wasnt a great match for one that might be. He encouraged me to lay on the mattresses not just for a minute or two, but for 5-10 minutes to really get a feel for it. The prices at Mattress by Appointment are SO MUCH BETTER than what you see at online retailers. I wasnt planning on buying a mattress that day, but I found the perfect mattress. Jeremy delivered the mattress to my house that night (no waiting for delivery)! After months of feeling exhausted in the morning, I finally feel refreshed again - and for less than half the cost of this same mattress at other retailers. If you are looking for a new mattress, save yourself some time by making Mattress By Appointment your first stop.
The entire process took less than 30 minutes. I went in, sampled the mattress and fell in love. My matress makes me feels like Im laying on clouds floating to heaven. Im in love.🥰
Amazing prices for quality mattresses. Super friendly and professional!
He was great, fast delivery. Nice prices as well. Willing to help you out.
Hands down the best place to buy a new mattress. Extremity friendly environment with the best customer service. And they have the best quality mattresses at the best prices. I love my new mattress and the price I paid for it! Make an appointment and you wont be disappointed.
Very reasonable prices for good quality and friendly service, and good delivery options too
Jeremy was extremely nice. Even with my three kids I had with me. Willing to work with me and what I needed. Got exactly what I wanted and offered same day delivery. Great value for mattress and frame. Will Highly recommend to everyone I know.
Jeremy was such a great person to do business with. He helped us understand the difference in quality and types of mattresses. He has a wide selection to pick from and they’re outstanding choices. If you’re looking for 1/2 price items with the kindest customer service then this is the man to see. Professional, informative and kind, thank you Jeremy!
Jermey was great to work with. Short simple and to the point. Got a nice super inexpensive mattress for my 4 year old. Same set up I was getting online but was taking forever to get shipped out. And hooked it up with a little extra. Thanks Jeremy and mattress by appointment!
Jeremy was awesome! If you are looking for a mattress in Utah I 100% recommend going to Jeremy! He has the best quality mattresses for an amazing price! I was able to get 4 mattresses and two bed frames all at once and he even delivered them. He also offers great financing deals without a credit check!
If you really want value for your money, I am happy to tell you that Jeremy is the guy you need to talk to ASAP. His warmth and knowledge of the mattress business is unprecedented. Really, he is not one of those desperate for profit guys. He will guide you to what works for you, your sleep and your finances. I got a great deal for my New Queen size Mattress but even better is the financial peace of mind and comforting sleep.
Nick and I would highly recommend this place! Great place! Great service! He really hooked us up. It was quick and easy. He even delivered it right to our house because it wouldnt fit in our van for free! Jeremy was very personable and actually cared.
This place was amazing. I needed a bed and the same day I bought it it was delivered that night. Needless to say I over slept by 2 hours today because my bed was so comfortable. I recommend anyone who needs a bed go talk to Jeromy. He is friendly, understanding and he is honest.
Jeremy gave me a great deal on a matress. Highly recommend spot for a new matress. Thanks Jeremy.
Jeremy was so great to work with. I sleep impossibly hot and he did some research & ordered in special icy cooling cover in for me. He was helpful & so nice I needed up buying more. Highly recommend
Very helpful and friendly..They got really good mattress and steady frame with affordable price especially 90days option..
Jeremy you are awesome!We went in and bought a mattress yesterday but had to return the mattress cause we ended up getting a free new one couple hours later from family. So we didnt need it anymore.Jeremy had already started the return process a little bit before we arrived and the process was smooth sailing.The environment is awesome, clean and you get great deals on high end mattresses. Financing is great and he is very thorough and patient on walking you through it all while helping other customers. (Who btw I thought were obnoxious but he handled it like a champ. More points for great customer service!)Support small business and buy your mattresses from here!Mahalos Jeremy well see you soon!Palina and Keaton Koch
Very accommodating! Kids love their beds
Make sure you do your research on prices/quality online & other places before going in here. After researching, I was able to find a better quality mattress that fits our budget. I went in for a refund & Jeremy felt insulted that I pointed out the differences between the prices & quality. I got my refund back (thanks) but, the experience wasnt that great. I had my 5 year old daughter with me at the time, sadly he was being rude & unprofessional that my daughter was scared when we left. I will not recommend this place. Thank you! ZERO STARS!!
Jeremy is a man of his word. He is kind courteous and his his pricing on what he sells is good. His customer service is second to none. I highly recommend him.
Jeremy was so attentive. He knew just the right bed for the way I sleep. Im going to go back and get my mom one next month. Thank you Jeremy.
Jeremy was AMAZING! There is never any pressure to buy! He makes sure you’re happy and you go home with what fits in your budget, style, and feel! The same day delivery was very beneficial for me, and Jeremy even took time out of his day to set up my bed frame and mattress for me, THAT is true customer service. I’ll definitely be back, thank you for your affordable prices, great quality, and your love for people, it shows in the work you do! Every mattress fits your personality and I found mine! Thank you again, I am very appreciative!
Very nice service and friendly👌Also they are willing to help out according what your needs. I’ll will come back again👍Thanks Jeremy🙏
Our appointment with Jeremy was tentative, depending on a doctor appointment earlier, and we ran later than expected, but he was very accommodating. No sales pressure at all, just informative of the pros and cons of each mattress. We were very pleasantly surprised with the price of the mattress we liked. We were loaded and headed back to Wyoming very satisfied.
Very good service
I purchased a mattress for a great price! I needed it sooner then later and I got same day delivery!! Nice customer service! I will definently go back if I need any other mattresses. Thank you!
Mr Jeremy was such a pleasure to work with. Military supporter. The approval prices was quick and the prices are affordable. Delivery was fast and efficient. Amazing mattress buying experience. Especially since it was my first time. Honest seller.
Jeremy was nice and friendly when I came in to buy my mattress. I purchased the most expensive mattress compared to another because he said it had a “cooling effect.” After using this mattress for a few weeks WITH an open mind, I’ve realized that this bed has not made any difference whatsoever in keeping me cool at night. I reached out to Jeremy and asked if it was possible to EXCHANGE for the $900 bed. I’ve only had for a few weeks AND purchased the cover he recommended. Keep in mind it wasn’t like I asked for a return, just exchange. I was wanting to switch it for a bed that’s a little cheaper but the EXACT SAME quality, since it didn’t keep me cool at night. He never responded.. prior to my appointment he was very responsive and texted back often and quick. Makes me feel really bad as a customer that I purchased from a company that doesn’t care about their customers needs. I feel taken advantage of. Not great service to be unresponsive once your customer has purchased from you and is out the door. I’m not a hard customer to please and I’m definitely not a low ball. Just makes me upset that he convinced me to purchase a $1400 bed that feels the exact same as the $900 bed and won’t do anything to make it right.. not even respond. Won’t ever be back or recommend to anyone. Stick to a different company that’s willing to offer great customer service and make things right.
Amazing customer service! What a great experience! Jeremy is very easy going and very professional. Best bed buying experience weve ever had! Definitely reccomend! Same day delivery was a huge bonus!
Jeremy is a great guy and very knowledgeable on his inventory. Would recommend anyone looking for a bed to go see him. Youll be treated like a human being, and not just another sale like the corporate chains. Really love my new bed.
Jeremy has wonderful customer service! He was super friendly and really nice. There were many different mattress options to choose from and all super nice. I got to lay on each mattress to see which one I liked most! Also while he explained different options it didn’t feel like he was just trying to sell the most expensive one! I told him what I wanted and he helped me find it! This is a wonderful place to buy a new mattress for an amazing price!!!
Jeremy is a great guy and very knowledgeable on his inventory. Would recommend anyone looking for a bed to go see him.
Very nice Guy! Nice store. Very friendly. You are not pressured to buy or even buy a certain bed. I waited a few days to write this as I wanted to see how the bed worked for me. It is great quality and just my right comfort. Prices are decent. Will definitely let others know about this store.
I love my bed and my pillows!!!! I came across Jeremy on the Market place that’s through Facebook and my experience was perfect. Jeremy responded so quick and we set a meeting with him and my husband and I both liked the same bed. We met Jeremy in 2019 towards the end of the year and told him we will be back and we are now enjoying our comfortable bed... If you or anyone you know is in the market looking for a bed I highly recommend going through our new friend Jeremy!!!! We are actually setting up for a other mattress for my sister yayyyyy!!!!
GREAT hidden gem!! One of the mattresses we bought for $1,300 at RC Willey was here for $800. Jeremy was awesome to work with and purchasing was quick and pleasant. We’ll be purchasing more mattresses to replace old ones!!
I have been looking for an inexpensive bed set for awhile and found Mattress By Appointment. We made an appointment and we given first hand complete one on one treatment. Everything was well explained and no pressure sales. Id recommend them to anyone!!
Jeremy & Jennie were so great to work with. I need a large order (22 mattresses) & they were fantastic to work with & gave us some amazing deals! Easy to work with & great to do business with.
Jeremy was great. Super friendly and helped us without pressure. Great prices and great business practice. Cant wait to sleep on the new bed.
Jeremy was very helpful. You got to try these. Very happy with his service. Awesome!