Service is always great they take the time to properly diagnose the problems and keep there customers updated on the repairs and cost throughout the whole process great group of people at Lairds Sales and service.
Friendly StaffRotten ServiceBut if you Dont Have a 650 or higher credit score they arent willing to do business with you
In 1 day out the next fixed it runs great very affordable great experience props to the receptionist Stacey 😊
Awesome place close to home friendly honest. All our repairs are done here honest trustworthy people.
Very friendly and professional. Quick service and listen to what you have to say
Service department does a great job. Very thorough and friendly.
Always great services.
My go to mechanic.Honest and trustworthy.Weve bought at least 5 cars from them.Decent vehicles at decent prices.Knowledgeable mechanics.Prompt and friendly service.
I would really like to recommend this place, but after thinking about it for a few weeks, I cant. I purchased a 2010 Ford Flex from Laird a few weeks back. The transaction went super smooth, and the guys were extremely friendly the whole time. However, when I asked the salesman about work that had been done to the car, he told me that the sway links were replaced when they got the car. Which is great, considering they are a service shop. I then asked them for a CarFax on the vehicle, and the salesman told me that they do not run carfax reports because they do not show anything useful. I asked him again about any known issues with the car, to which he told me the headlights were replaced, or something minor.After purchasing the car, a few days into it I started feeling a weird shudder in the transmission. I contacted Laird and told them what was going on, and they offered to take a look at the car, which was super awesome of them to do. Unfortunately, they told me they could not replicate the issue.That night I decided I would run a CarFax out of curiosity. Maybe there was an accident or fender bender that misaligned something that Laird forgot about or the salesman didnt know about it. Well, it turns out that since Laird owned the car, they had done a bunch of transmission work, replaced the transmission and a few various things, and completely omitted it, after asking twice about issues and asking for a CarFax. Interestingly enough, I find out that they reported the repairs to CarFax themselves.I asked the salesman about the transmission the next day, to which he replied that yes, that had replaced it because it was having issues shifting into reverse (after knowingly omitting it during the entire process, despite my asking). It just bums me out that I asked twice and had to run a CarFax/ have tangible proof before they came clean about work done to the car, even tho they were the ones who reported the work to CarFax.I asked the salesman if he knew how many miles were on the used transmission that they put in, and he said he had no record of that and didnt know at all, which struck me as odd, considering they pride themselves in their service garage. It was really bizarre that they put in a used transmission and had no clue how many miles were on it.Fast forward to today, I took the car to a local transmission shop, and within an hour they had it hooked up to OBD and Forescan, and diagnosed a faulty torque converter in the transmission. I now have to pay to have the transmission taken out, and the torque converter replaced.Bottom Line: There was a lot of good in my experience with Laird, but them knowingly omitting really important information, then admitting to knowing after I had purchased the car, coupled with the fact that they could not diagnose the issue they created, even tho they pride themselves in their service, it just doesnt make sense to me to recommend these guys. The process has its pros, but they deceived me and it just sucks that I have to go through all this, when they could have just been honest up front.
Laird has some nice reasonable priced cars and trucks. They offer full service mechanics. If youre looking for a good used car or truck check Laird out.
I purchased some parts from the salvege yard to repair some deer damage. The staff was extremely friendly, thier prices were more than fair. I feel like they went above and beyond to ensure customer satisfaction. Next time I am in need of a salvage part, they will be my first call!
Very friendly people, excellent service would highly recommend this place
What an AMAZING place! I mean come on now they have it ALL out here, tons of used parts, they do fantastic work, on most any vehicle, not to mention they have GREAT prices on there Pre owned vehicles, where else are you going to be able to get all this in one place?? All the people out here are wonderful, its like a big family, there is a reason that almost everyone out here has worked her for MANY years, and when you look at things like having your oil changed its like youve gone back in time with these prices! They even have a nice little waiting area if your vehicle is only going to take short time to fix. Give these guys a shout, I have been using them for years!
Nice people. Good selection for a smaller garage
Purchased a used transmission for my truck very satisfied. Thanks guys for getting me back on the road.
I scrapped my first car and bought my second here. I bought a 2001 Buick Lesabre, and its amazing. They make sure the cars are fixed up and running well. Awesome service.
Great Service!!! It is nice to have a place where you know you will be treated fairly. My Jeep had a bad leak that started recently. I called John and set up an appointment.I met Jeff when I arrived and someone took the keys right away. Of course the bolts on the skid plate was rusty and the job took extra effort.They also fixed a vent actuator in the same visit and my total price was very fair.Kudos to the staff and I will be back soon for new shocks.
Great people and great service!!
Hard to get a oilchange but work on vexhicals are very honest and good
Good honest people just wanting to make a living. Extremely honest, curtious, and do an excellent job. My dad, sister, an I have used them for years. Thanks guys!
My wife and i were in the area for a weekend getaway. I burnt up the old clutch pretty bad on my Jeep JKU at the dunes. They worked hard to get me back on the road in a hurry, and at an affordable price! Professionals of their trade, and great down to earth people. I strongly recommend their services. Merica!
These guys rock
Not very friendly
These guys are super friendly. Bought a Buick 3 days later.... ebrake, Water pump/ ignition module fails. New water pump,spark plugs/wires, 2 new valve cover gaskets, upper intake manifold gasket, thermostat, temp coolant sensor, mas sensor. Plus labor. 4/18/19.... its not even been a year yet and ive put shocks/struts all four were shot upon purchase a new cv axle. So if u want a car that u wont have to pour an additional $1700 watch out legal con artists at work!
Have taken my vehicles here since 8 moved to the area. Theyve always taken care of my car problems and upkeep with professional, knowledgeable, care!
Great place high quality wonderful people
Great used car dealership with people who dont intentually rip you off.
Again today, I was treated with exemplary customer service. The technical knowledge of Brian Laird is outstanding.
Great group of people.
Honest people and fast service
Great service and only do what needs to be done
Always friendly and great service
Excellent service and quality work
Cheap, and convenient!
Very good mechanics
Decent prices
Great service
Great service