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Target
5057 Harvey St, Muskegon, MI 49444, United States
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Target
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Jo
Review №1

The employees in the toy section were extremely helpful in setting up your app so that I could take advantage of your discounts. Erick in particular was so patient with me through the whole process and ensured that I knew how to use it. I was very impressed because good customer service is rare these days.

Ju
Review №2

Shelves are almost completely empty. We brought our son to Target today to spend some Christmas money he got and he was unable to find one single item in stock. Looks like we will be shopping online instead 😞. These are only a couple of photos I took but this was pretty much what every isle in the store looked like.

Ce
Review №3

I dont like the lay out of the store. Not a very big supply of food. I actually never found the food. And they only have one entrance. But they dont have limits on items of need. I looked for charcoal and didnt find any food.Dennis Sargent

Jo
Review №4

It’s a target, they’re prices are ok, they do have some pretty nice clothing

An
Review №5

I can find what I need and want. This Norton Shores stores stocks and sells things fast, so if you see it and want it; take it; because when you come back it will not be there. Great place to shop. Staff is very friendly and knowledgeable of the store.

Ch
Review №6

We got everything we went in to buy and I was very impressed with our final price at the checkout. We joined Targets Circle rewards program and it has really paid off! The Norton Shores, MI store was very clean and the associates were all friendly and helpful. The employee who helped us check out was particularly fantastic!

Ch
Review №7

I love Target. The store was clean and well stocked. I felt a little rushed checking out and I did not like that the team member was standing so close to me. Other than that the store was great.

Ja
Review №8

Great service. Helpful advice. Jake is great! He is kind, helpful and professional. He makes picking up a prescription easy!

Da
Review №9

Had a great selection of Pokemon elite trainer boxes, and the employees are the nicest ive ever seen. Very polite.

Ai
Review №10

Good customer service is rare nowadays. Michelle G has phenomenal customer service skills and I really hope the Target establishment appreciates her whole heartedly.Michelle G- Thank you so much for being so kind and informative. I hope your kind personality is noticed by your employer. If not, know that God will reward you.God bless.

Je
Review №11

Im not from the area, but Ive never been greeted throughout any store the way that I was at this particular Target.. my kids even commented on how nice everyone was!

Ma
Review №12

Your upfront team! They were so happy to help me check out! My husband also commented on their willingness to help!!!

Do
Review №13

Weve gone to this Target for years. This review is more for their Starbucks and food section of the store. They removed all seating, and all workers from the food part of the store where they sell pretzels, pizzas, etc. This leads to long lines in the Starbucks lines and for the food we had to wait 1 hour for a personal pizza and some pretzel bites for our kids. This was on a Wednesday at 11AM when it was not busy at all - again weve been here a lot. Our kids waited standing in the lobby part of Starbucks where there was ample room for 3-4 benches/multiple chairs/multiple tables. Not only that, we ordered multiple food items, and after the hour wait they forgot to ring up a food item so now one of our kids does not get food. Along with their covid policies and left wing policies we wont be going here any longer.

Me
Review №14

James in the electronics department provided exceptional customer service when I asked for help locating a product. Target did not have it in stock, but he checked the system for an expected delivery and even called another store to see if they had the product I was looking for.

Cu
Review №15

Target has a good selection of things for purchase. Their prices are comparable to other retailers like Walmart and Meijer. They are pretty good about price matching their site and I think I have got them to price match competitors as well. The employees are fairly friendly at this Target.

Su
Review №16

The lady who brought out my order was very helpful and professional and nice

da
Review №17

Keep in mind, even though the CDC says we no longer have to wear masks indoors, target it refusing to let people shop in their store without one. Stay woke

Fe
Review №18

Sales, environment and vibeLove shopping here and even when I am not shopping, I enjoy just going to browse. It always makes me happy and I can always find something affordable to buy that I need or just plain want :-)

Ta
Review №19

It would be nice to have a little heads up when your going to be closed . Not just a day. Any other CVS in Muskegon is open.i am told to call my doc and get it changed to another CVSIT IS SATURDAY.But Trust me I will be switching

Te
Review №20

Picking up my order was quick and I felt comfortable not having to go very far into the store.

Tr
Review №21

Store is always clean! Im always greeted with a clean cart! The lines are usually quick and the product prices are decent.

Al
Review №22

The quality of the product.

Ly
Review №23

Ordered on line for pick up at the store and it was easy!

Ma
Review №24

Ordering online is quick and the customer service department was very fast and efficient.

Ca
Review №25

I love this place and the customer service is always amazing.

Gh
Review №26

I was trying to use the bathroom room and something smelled bad so I look and I found grossesness

Je
Review №27

Limited stock,Store has not recovered from Black Friday. Only got a couple of items from Shopping list. Due to Covid pandemic, my wife and I shopped early Sunday morning to help ease anxiety of crowd

Je
Review №28

Haven’t required a mask to enter throughout this whole “pandemic” until we are months into it and are actually close to getting the stay at home order lifted. What made it safe for me to enter your store in cooler weather without one but now when it’s 82 degrees it’s not safe? I’m an asthmatic so I won’t wear one regardless... You just lost our business not for requiring masks because we would have been more on board with it if you had enforced it the whole time. You lost our business because you are only enforcing it as things are starting to look better. Fear mongering helps no one. It looks to me like you are only now jumping on board with it for your own benefit somehow.

Pa
Review №29

Employee was very nice and helpful...The lamp came in a timely manner

Tu
Review №30

Ease of shopping

Su
Review №31

There was diarea on the walls it was nasty!!

lj
Review №32

I love Target, especially the seasonal section.

Be
Review №33

The return couldnt have been easier! The purchase price was returned to my credit card & l was on my way in just a few MI ties.

Ar
Review №34

Clean fully stocked stores

Bl
Review №35

Employees were rude when we needed help acting like they were in high school and didnt want to be there.

sh
Review №36

The young lady was very helpful

Ka
Review №37

Fast friendly serviceWEAR YOUR MASK for COVID-19Good product selectionFast checkout

Am
Review №38

Great visit! Got a ton of help from literally your best employee- Sky. WOW! She literally gave us the top service, helped us move our giant desk and bookcase and chair on a flatbed, and even helped us load the car. Talk about someone who understands customer service. Give her a raise immediately! Thank you for such a great experience Sky.

Ve
Review №39

Friendly. Quick. Great experience. And was able to find everything else I needed in the store.

no
Review №40

Drive up at target is the best. Its free and fast. So convenient!

An
Review №41

Store is always clean and product in stock

Et
Review №42

Prices are about level with other competing stores. Store is well maintained and easy to navigate. Products are easy to find. Employees are friendly and always ready to answer any questions you may have. Customer service is always understanding and trying to help resolve any issue right away.

EF
Review №43

Target has a wide variety of products that are of excellent quality, stores are clean, and there is no background music playing, making shopping a pleasant experience :)Shopping online is easy; they offer free shipping to Red card holders, and they also offer store pick up with online orders.

jo
Review №44

Really nice store. Never very busy. I always stop here hoping to find something in their ad but they never seem to have what I want. Shelves consistently are not stocked fully. Also why do I have to price match stuff that I buy at the Target store to prices on the Target website. If its 18 dollars on the Target website why am I paying 25 dollars in store.

Ke
Review №45

I had called the Norton shores Target, and spoke to an associate in the electronics department over the phone named Andre, I was looking on the Target app on my phone and it showed the TV I wanted was in stock, it is just over one hour from my house to the Target store and I did not want to drive all the way there and not have the TV in stock, so I spoke to Andre, in the electronics department, and he said he would put my name and phone number on the TV and hold it for me till tomorrow he also informed me that he started work on Friday at 1:30 p.m., I took a half a day off work and was at the Target store in Norton shores at 1:30 p.m. I spoke to him for quite some time and we went over all the different TVs and the wall mounts that would hold the TVs and I was having trouble deciding whether I wanted a 43-inch or a 50 inch Samsung TV that were both still in stock, I ended up buying the 50 inch TV and was so impressed by Andres help and another man that worked in the electronics department which I do not know his name those two employees were extremely helpful and I received a 5% discount by using my red card and an additional 5% discount because it was my birthday, situations like this continue to bring me back to that Target store for purchases, you have an excellent staff that is extremely helpful and not just for purchasing high-end electronics but all through the store people are extremely friendly and so many times you hear the negative so hopefully you can give the electronics department, and many others a pat on the back, I am extremely satisfied with my purchase and really appreciate the help especially Andre and the female cashier that rang me up. Thanks again. Ken Hope...

Am
Review №46

Made it Soo much easier in me. Saved me time.

ty
Review №47

Its always so clean and well stocked. I swear I could spend all day just walking around and looking at stuff. It has a very comfortable and relaxed feel. You dont feel like anyone is breathing down your neck, but they are around to help when you need it.

Br
Review №48

You good old fashioned Target store. For those who dont know, Target is one of the best places to purchase a new phone. More often than not, the big popular phones can easily be found here when the big carriers are completely out. Not only that, but there are usually so many amazing offers that go along with that, like huge gift cards, trade-in specials, all kinds of stuff.

Yv
Review №49

I had lost my phone in the store and so many staff were involved in the hunt to find it! It was found because of them. Wonderful staff!

Wm
Review №50

Pretty good Target store. Not the biggest but theres usually a good selection of items not found elsewhere in the area. Good for toy shopping year round when you dont want to go into Toys R Us.

Ro
Review №51

Target is a nice store that has a lot of things. So if you need something Target will most likely have it.

Em
Review №52

Easy pickup, great store layout, good prices and excellent products

Fa
Review №53

It was fast and the costumer service I received was excellent.

Ap
Review №54

Friendly service, clean store, good prices

Al
Review №55

The staff at target in muskegon they are very friendly and the store is always clean

Be
Review №56

Shout out to Michael. I walked in Tuesday evening in one of those dont talk to me moods after a terrible day. When I walked in I was greeted with such a happy sincere greeting that I just had to smile. I appreciate that. Thanks 🙂 Fantastic customer service.

Sc
Review №57

Customer rep was very helpful

ch
Review №58

Very good service!

Tr
Review №59

I love target but the store needs to work on their electronics department . I was told to show up at 8 AM when the store opens to purchase an item . SHOCKER! It wasn’t available. I was given the same advice and the second time was greeted with grumbles groans not my job and don’t know what to tell you come back tomorrow

Jo
Review №60

Dont buy gifts here unless your the type to keep a 2x2 piece of paper for 5 weeks. They wont let you even EXCHANGE gifts without a receipt.

Ka
Review №61

All the associates greeted me with smiles on their faces (or at least the impression under their masks).

Da
Review №62

Never realized why I didnt shop here since my last visit years ago, seeing it recently solved the mystery: racially exclusive, products are cheap Chinese counterfeits, manic operator is constantly yelling at her subordinates over a walkie talkie.Pros: Parking lot is nice and ... uh ... its not as busy as good local Michigan businesses and popular items are usually out of stock, so you can finish shopping quickly and leave. Will be shuttered like Kmart soon enough, thats a plus, too! The interior and exterior are well lit.

Sa
Review №63

The store is very organized and neat and clean. The workers are very friendly and helpful. I Love Target! 💖💖💖.

Ju
Review №64

Because Target has quality merchandise

Na
Review №65

I had the BEST people helping me in the cosmetic department. From the extremely informative gal working the department to the store manager, Sara. Great job, Target!

Ja
Review №66

I was not able to purchase an item at the store because they claimed they are not allowed to sell bikes in a box(adult), when smaller ones(childrens) are available unassembled on the shelf. This is not a childs bed, something that they sleep in everyday, just a bicycle. An employee claimed its a liability, but you can typically order one online, in a box, unassembled, shipped to your address, when the world is not dealing with a global virus.

Ju
Review №67

Lots of reasons, mostly, the item had a flaw, discovered after I signed the receipt. In order to exchange it, the process was ridiculous. They had to return the flawed one, which wasnt working, as they couldnt find it in their own system, then I had to rebuy the new one, which I had to trek to the opposite side of the store to fetch, and wait in line AGAIN to do this. It took forever, and the clerks didnt know how to do it. Plus, I felt the disdain of one of the clerks, like I was causing trouble. Unacceptable!

sh
Review №68

The store is clean and the Employees are there to help if you ask them. I have gone to them twice this week and was always helped when needed. The prices were good too on the items.

gr
Review №69

Really well maintained store. Very friendly staff at 10:00PM check out

Da
Review №70

A very friendly place where the community is very helpful and respectful, and has a lot of savings.

Ap
Review №71

Target has always been a favorite shopping destination. However, Im disappointed I must have a mobile device for the barcode when on-line ordering. As yet, I dont have one....possibly never will!! loll But, Amanda at guest service assured me it wasnt necessary for the barcode, but it was nice when I could just print it and bring it in when picking up my order.

Ka
Review №72

Thank you Target employees today for your help!

MH
Review №73

Out of a lot of stock. Not enough cashiers.

Pa
Review №74

Love shopping at Target! However, we had to order online and wait a week. Great customer service.

Co
Review №75

Standing in line at guest services at 11 am on Saturday with 10 other people and only one associate to help. There are also zero cashiers and a line at the self checkout. Get some employees in here please!

Sa
Review №76

Great place to look around and pick up miscellaneous items. Love their clearance sales but I do end up with a lot of things I didnt come for.

Na
Review №77

Convenient and safe

Br
Review №78

Target has an excellent selection of products at great prices. Its one of my absolute favorite places to shop!

Ke
Review №79

Target always has what I need, clothing, games, movies, electronics, food, decorations, home goods, Target has it all. The staff is friendly and always helpful. I have yet to have a negative experience at any Target location especially this one.

Br
Review №80

Great staff and amazing prices. Regular prices here are usually priced the same as sale prices everywhere else. I wish they were a lot larger so they could add a produce section.

ka
Review №81

Short check out lines and good in store stock

An
Review №82

Great customer service

An
Review №83

Always enjoy a trip to Target. The Muskegon location seems to be kept up nicely. Employees are usually easily available for help or questions.

Ma
Review №84

Convenient ordering & Pickup!

Di
Review №85

I love this store! The employees are always friendly and helpful and the atmosphere of the store is relaxing and fun to shop in.

Sh
Review №86

As much as I love your selection, your employees are what I truly love about your store. They are always so helpful and make the all difference.

Ke
Review №87

I love all the great deals I find when I’m in the store

Da
Review №88

Right next to the hotel I was staying at. Had to walk all the way around. Looks like it used to have an outside restaurant, but no longer. I was able to get what I needed quickly.

Me
Review №89

Love target can get everything I need

Ge
Review №90

Do NOT register here! Apparently they have you register for things that are unavailable even though online says they have it. They also price things way higher than online and refuse to honor the online Target price. I thought I got attitude from the customer service reps. Nope the store manager was way worse!

Ma
Review №91

Target almost always has everything I want and more than I might need at reasonable prices. I prefer Target to other discount stores for the atmosphere and cleanliness in all of the ones I have shopped.

Je
Review №92

Great service, great prices

Ta
Review №93

Actually had quite the experience today the store had no power. So I shopped in the dark, actually was quiet fun

Kr
Review №94

This location might be the worst Target I’ve ever been in to. Unfortunately it’s the only one within 40 mins from my house so I’ve been obligated to go twice. The first time I forgave them for. I thought the lack of stock and messy store could have had something to do with end of summer sales and back to school shopping, but then I went a few weeks later and it was worse than the first time. Workers block aisles with carts for restocking, and when you run your cart into it to see if they notice they don’t flinch or even acknowledge your presence. And it wasn’t the younger employees that weren’t working... it was the middle aged workers doing absolutely nothing. This store needs new management and workers clearly, because it currently looks like it’s going out of business.

Ja
Review №95

Great customer service and order was always correct

Je
Review №96

Same day pick up of the items we need, while not having to go into the store with my toddler!

He
Review №97

Great prices and fantastic customer service!

Er
Review №98

Nice clean store friendly people. Checkout experience could be faster.

Li
Review №99

Extremely helpful team members!

Br
Review №100

Employee had an awesome attitude for drive up order. Definitely one to keep around.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:5057 Harvey St, Muskegon, MI 49444, United States
  • Site:https://target.com/sl/norton-shores/2327
  • Phone:+1 231-798-1592
Categories
  • Baby store
  • Department store
  • Clothing store
  • Electronics store
  • Furniture store
  • Toy store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–9PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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