Brian,Jessica and Brittany were so very helpful to me from getting my order filled to bringing it to my home and showing me how all of it worked.Thank you so much
Airway Oxygen has been a great place to get my O2 and supplies. Jessica has been our contact and is a great representative of your company. We also would like to mention Brian, your delivery/setup person. Our newest contact was Justin from your Mt. Pleasant office. He is an asset to your company as well. Thank You for your great service!
I just had an amazing experience with Mike who was very generous to me at a time when I am without insurance (to pay for CPAP supplies or afford a doctors visit for prescriptions). I don’t want to go into great detail and put them in a tough position with people expecting the same treatment I got, but do note that Mike was very kind to me despite the fact that I’ve never received CPAP supplies from them before.
Always GREAT customer service and fast deliveries! Good communication - take care of my folks 100% of the time!
Mike was wonderful. My daughter was really nervous about her new CPAP but he set her right at ease. Thank you
Helpful and friendly service. Thanks!
Very helpful and answered all my questions.
Sue is professional, knowledgeable and extremely friendly and funny. She made my visit easy and enjoyable. Sue made me comfortable with using the equipment but, more importantly, set me up to handle future questions and needs. Thank you Sue!
I went in to pick up my new CPAP today. Carly was such a huge help. She showed me everything I need to know, fitted me for a mask, explained how to clean and was very thorough. Their service was exceptional. Not only that theyll be following up with me from time to time to make sure everythings okay, and have an open line in case I have any problems. This is the kind of service I wish I received everywhere.
We had a great experience at Airway Oxygen today. Our rep Carly was excellent. Very knowledgeable and professional. She explained how to use and clean my new CPAP machine. She fitted my mask so it fit perfectly on my face. She was accommodating and offered many tips to help me get started.
Carly and the rest of the staff that helped us were all great! She explained everything, made sure we got the products that fit best and made sure we didnt have any questions. Thank you Carly and the Airway staff!
Sue was VERY nice made me feel welcome and not a bit uncomfortable! I really appreciate her finding what I needed on such short notice and making it affordable for me to do so. I lost my machine in a house fire and it was so easy to replace. Thank you so much!
VERY GOOD JAKE DID GREAT
Sue was so friendly and a joy to work with. At times she was funny and always on topic. She is a true asset to Airway O2.She absolutely knows her business!
Carly was very kind and helpful! Friendly staff and fast service with good explanation
This is actually michelle h. And she was amazing!! She got me fitted for my cpap and machine. She did a perfect job! Thank you!
I slept last night with my new CPAP set up by Sue. Worked perfectly. Slept like a baby. Sue knows her stuff and delivers. Thanks Sue! Great job!
Everyone was super friendly and welcoming I had to go in twice and met two different doctors one who explained the machine and the other just did a quick recap of the machine. Would highly recommend this place for someone else now
Sue K. at Airway Oxygen was very helpful and did a great job showing me how to use my new C-pap machine when I picked it up today. I appreciated all of her help!
Carly was awesome to work with. She kept me updated throughout the process of getting my cpap replaced. When i went in to pick it up she walked me through the setup process and the options I had. I would highly reccommend her to help with any problems you may have!
Thank you sooooo much Sue for spending the time with me to give me all the details on my machine. You are AWESOME!
Sue was great. She went out of her way to get the mask I wanted. She was very helpful showing me everything I needed to know. Thank you Sue!!
Friendly enough unless your dealing with someone on the phone. Great selection but purchasing wheelchairs, repairing wheelchairs, getting quotes, finding out what needs to be done is all but easy, quick, or user friendly. Two week “repair time” estimate quickly turned into a over two month ordeal in a loaner wheelchair that I call the rolling brick.Time frame for my recent repair:Drop off wheel chair- 5 days to get to the repair office2 weeks for someone to look at it to decide what to repair and get a script from the doctor2 weeks for parts and a week wait for the repairs.5 days to get it back to the office I dropped it off atThings to keep in mind the only office that does repairs is in Grand Rapids, they keep no parts besides the cheapest ones in stock.
Carly was awesome to work with! She was very professional and so helpful in picking out the right equipment for me to use! Highly recommend!!!
The place was well organized and and Sue is a treasure. Very knowledgeable and enjoyable to work with.
She did a good job explaining the wh process and how the machine worked. Very informative
I was very impressed and am enjoying my cpap thanks so much.After a few months i cant sleep having something on my face with air blowing down my nose and throat.Is there something else that does the same thing with out a mask
They worked around my schedule since Im a truck driver so I could get my new machine. Explanation of how it worked was excellent. Love the machine. I would recommend them.
Sue did a great job of explaining how to use my c pap machine. She is very friendly and I feel very comfortable calling her if I have any problems or questions.
Sue is helpful and kind and goes above and beyond to help me. I give her 2 thumbs up.
Carly was very nice and made sure I was comfortable before I left.
Sue did am awesome job explaining all about cpap.
Sue was amazing! She made sure I had a thorough understanding of all the new equipment and felt comfortable with its operation.
Sue was very kind and thorough on her explanation of the machine. I was able to go home and immediately feel like I understood how to work it by myself!
I have had Carly for a few years now and she is awesome! Whenever I need anything for my c-pap she is quick to respond and tremendously helpful! Often times when I have my check ups the doctor suggests I go with another place, but there is no way with the care I get!! Thumbs up to Airway Oxygen but especially Carly!
I took my dad to get his cpap machine and Erica explained everything so well that i was able to translate it to my dad without any difficulty.
Sue was so friendly and patient in her teaching about all the details of the CPAP machine! There were a lot of details to cover, but she didn’t hurry, and made sure I understood each step. Thank you, Sue!
After being told that I cant buy my cpap supplys because I didnt have a script from my doctor. All I can say is thanks I saved money Ill be buying my supplys from Amazon from here on out.
Hours not as advertised. Closed at 4 not 5 as advertised.. Drove 40 miles for nothing.
Carly was wonderful. She helped me through setup from start to finish. Great place and very friendly! Thank you!😊
My appointment to receive my cpap was quick and informative. The service was friendly and prompt. I was impressed.
Very professional and compassionate! Friendly and explained things well.
She was ready for me when I arrived. Very knowledgeable, professional and nice to speak with.
Great service everyone is always polite and extremely knowledgeable.
Ericka was fantastic made me feel very comfortable with everything.
Great experience! Carly did a wonderful job in getting me fitted for my CPAP machine. Answered all my questions and provided excellent instructions regarding use and care of the machine. Pleasure to work with .
Sue is very helpful with the cpap equipment.
Very helpful, kind and patient with her time. Thank you!
Thank you to all for your help! Great place and great people.
Carly was wonderful. Very friendly and knowledgeable. Patient. I did not feel at all rushed and all my questions were answered. I look forward to continuing to do business with Airway Oxygen.
Very friendly and helpful. Was sincerely interested in my success
Carlie was very knowledgeable, helpful and so pleasant. She really made my experience with Airway a pleasure. You must be proud to have representatives with her quality supporting your Company. Thank you, Rob
Sue was extremely helpful and made my visit a great experience.
I got awesome service, they went above and beyond to help me thank you so much for the stellar service
Jaye did a great job of explaining everything. Very friendly and knowledgeable.
She did a great job. On time. Efficient and knowledgeable. Knows her product and explained well to me. Thank you so much.
Airway Oxegon has provided my daughter. Felicia with all her supplies for 25 years and they are great! All the supplies come right on time and if I ever need anything they make sure I have it ASAP! I have called them many many times and I also have called them on the weekend and they are always there. I would highly recommend them to anyone. The staff is kind and extremely helpful. Thank you Airway Oxegon for always being there for Felicia.!!
It was a very pleasant experience as soon as we walked it the door, we were greeted immediately and Carly came and took care of us right away, she was very nice and very knowledgable!!! Their customer service is second to none!!
Very helpful, questions answered, quick efficient service. thank you
Carly was very informative and super nice. I would advice any needing medical supplies to please go there. Excellent job!!
She did a great job explained everything very well
Carly was fantastic to work with... extremely knowledgeable about the equipment and friendly!
Carly is great. Great customer service and just a super person to work with.
My baby had a prescription for a nebulizer and supplies forwarded to them due to the fact they were the only ones in Muskegon that took her insurance, and I couldnt have had a better experience! Starting from the second they received the order to the order being complete and totally covered by insurance, from the phonecall they place as soon as its available for pick up, took only a few minutes. All employees were very kind, professional and you could tell they truly cared about their job and customers! I also was throughly educated about how to use and care for the nebulizer machine! Thank you Airway Oxygen for everything you did for my baby girl and I will be coming back with any other orders or questions I may have in future, and I will refer anyone looking for any kind of care from here on out!!!
Carly was terrific. We are very happy with her!!! Thank you.
Love Carly she is knowledgeable and very passionate and caring about her work and customers enjoyed working with her for my health care needs
The representative was thorough and efficient in her directions and explanations...
She was very knowledgeable and handled rhe sale and product review very professionally.
Carly was GREAT!! Very knowledgeable and personable. She also offered to help with my husbands CPAP. His was thru Apria and they are TERRIBLE and no help at all! Thank you Carly!!!
Amazing service and very supportive and helpful.
Carly had everything ready. Answered questions and could explain everything.
The folks at Holland Airway Oxygen were great!! I recommend them!!
Very friendly, explained everything very thoroughly.
Very knowledgeable and professional. Thanks Carly w
Very satisfied with the service and Carlys tutorial.
I was assigned to go here for a cpap. As I watched a technician set everything in my new cpap to automatic I took it home and used it for a while. Come to find out I can purchase this device online for less than $600 dollars delivered...... and set it to automatic mode myself. I will have paid these people over $2000 dollars for this machine by the time it is done. Do your research before before a doctor points you here.They are even billing me an extra $30 dollars a month because my cpap has humidity.
Worst business ever! Needed wheelchair repair. Kept getting a run around with Dr. has not sent an order over. Our notes show we sent a request to the Dr. but we have not heard from your Dr. Our Drs nurse called them with an order and then called us to let us know that she called them. THREE weeks later still no word from them. Called them again and they have no record of the nurse calling. They also have in their notes Patient never called back. THEY never called the patient!!! I gave them tons of time to deal with the request and they never did anything! They are rude on the phone and in person.
Great staff very patient and friendly
Very supportive staff!
I dont get a lot of items from them but I do enjoy working with them. I call them and the next day my items are here. Thank you airway.