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James Hodge Hyundai
1330 N Main St, Muskogee, OK 74401, United States
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James Hodge Hyundai
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La
Review №1

We went there to get info on our Hyundai Sonata. We find out we still dont know exactly what will fix it. But everyone was friendly and as helpful as possible.

Ma
Review №2

This was our first time working with this dealership and all I can say is WOW!! The whole process was easy, fast and transparent. Myron McCall, Justin McCall and Garland Carley were welcoming, knowledgeable and professional. I would HIGHLY recommend this dealership to anyone looking to buy a new or preowned vehicle.** Mr. Hodge, you have three really great people working for you. They represent you and your brand exceptionally well. Thank you and them for a wonderful customer experience!!

La
Review №3

Marcellus is an excellent salesman. Very friendly and likable, although I didnt buy a car this particular day. I will go back when Im ready to buy. All of the team treated me well, and expanded things to me. This was the most enjoyable car buying experience I have ever had. I will be back. Thank you all at Ji m Hodge Hyundai.

Wi
Review №4

This is by far the best experience Ive had purchasing a vehicle. Tommy as well as the rest of the staff were super friendly and went above and beyond to ensure I had all the information I needed and were super transparent about everything. Thank you so much for such an AWESOME experience.

Ne
Review №5

Great place and people. They always make me feel welcome.

Fr
Review №6

Hi, I have been working at Hodge Hyundai for a long time now as Auto Tint Artist and cant say enough about my co workers. If you get a chance and are in need of a new or used car and/or have a question about or need window tint just stop by. Well be ready to help.

Sh
Review №7

First vehicle purchase in a long time! Joe & Nick made sure it was a great experience. Joe worked diligently to make sure I could get financed (since I had NO credit) & he made arrangements for Jay Hodge to come all the way to my town to pick up my trade-in. Nick took care of my application process, made sure I had a cool drink & showed me the cars I wanted to see. This place is great & I WILL be back! They took a chance on me when so many wouldnt, so they will be the ones getting my repeat business! Thanks guys!

Su
Review №8

I had a wonderful experience getting my new Elantra 2021 Limited from this dealership. Justin was very kind and respectful to us. He helped us come to a financing payment we were comfortable with, Garland the finance director was just as kind and made me feel very comfortable. I did not leave the lot feeling buyer’s remorse thanks to them. I know I was and still am in good hands with their staff, I could tell that they wanted me to leave happy and not as if I made a mistake with this car. You can count on then to explain all the details of the different warranties you can get so you don’t leave without knowing exactly what you got.

Me
Review №9

Staff was friendly and helpful. Very knowledgeable and went above & beyond to make sure we had all the answers.

Ju
Review №10

My friends at James Hodge Hyundai did it again! Marcellus found a vehicle that fit my needs perfectly. It was such an easy transaction. Im very pleased with the sales staff and recommend them, and James Hodge Hyundai, to anyone looking for a quality car that theyd be proud to drive.

Wi
Review №11

Great work great guys, been there twice been awesome both times. They have Hyundai certified techs there I wouldnt take my car anywhere else.

Al
Review №12

I went to the dealership because I knew I wanted a small SUV, and had done research online comparing models and brands of said type of vehicle. Hyundai had been recommended to me by a family member, and I decided to purchase the vehicle in my state instead of crossing state lines (since I live quite close to the Oklahoma/Arkansas border) to do so. I was completely up front about why I had come; I needed a new car and told them what model I was interested in. I gave it a short test drive, was satisfied by the performance the car gave me, and decided I would buy it. Since my former car had mechanical issues, I wasnt expecting much trade-in value, and was satisfied with the amount offered for it. The buying process took a few hours, naturally, but while waiting for the formalities and paperwork to be finished, I was comfortable waiting at the dealership. The staff were attentive and polite, and their hospitality was appreciated. Overall, I was satisfied with my experience and may purchase from them again.

Ar
Review №13

Rude management! Great sales guy. Car had issues within the first week and I was offers no help as they promised. Would not recommend! Only giving 3 cause of sales guy

Me
Review №14

Loving the free oil changes! The guys here have always been friendly and provide quick service. This is the second vehicle Ive purchased from this dealership in approximately 4-5 years, and I would recommend their business to anyone! They have gone above and beyond to make sure I was in a reliable vehicle, and I thank them so very much, still to this day!

Jo
Review №15

You should buy somewhere else. Mclarty is not far away and they treat you great. Crain will also treat you well. They are all honest. James Hodge is not honest. I have been trying to get an issue solved since the day we bought the car, and they keep pushing me off to another person. Their famous words are, ill take care of you. Then they never get back to you. I even asked them to write down the issue in the, you owe, we owe. The manager said he would, but did not. The service is fine until you agree on the price of the vehicle, then they act like you dont even matter. All I want is the extra key you have promised since we agreed on the car. Stop passing me off and solve the issue please.

Ja
Review №16

Will never take my car there again brand new motor and had a oil leak and had me in a rental for a month and a half

Ni
Review №17

Not professional when trying to schedule service appointment. Finally get to the dealership to find out they don’t carry a product specifically rolled out through Hyundai of America and suggested I go elsewhere to get it done. When I asked where to purchase I was told anywhere but here we don’t carry it, none of the Hodge dealerships do. I didn’t purchase a car here due to non transparent pricing and wish they weren’t the closest dealership for oil changes.

R
Review №18

Great service department. Did diagnostic analysis, and OKed operating condition. Recommended service in future without overselling now. Prompt friendly service. May have to wait in line to get there.

Mi
Review №19

The staff there was very friendly. Didnt feel like I was getting attacked when I stepped out of my vehicle. The salesman wasnt pushy in anyway. Had several cars to look at and if I didnt see one they was willing to find one that I might have liked better.

St
Review №20

Great friendly fast service!

Do
Review №21

Staff is phenomenal especially Justin McCall I felt very welcomed not pressured into anything will definitely be returning

Za
Review №22

Excellent experience. Cool salesperson

Cr
Review №23

We purchased a 2021 hyundai tucson. The salesman Justin McCall listened to what I wanted and what I didnt want. He didnt try and push something towards me that I didnt want. He was very courteous and respectful. It was just Justin it was the whole team. We have 2 children and 1 is ADD/ADHD and not one person said a thing about him being a little loud. I just cant say thank you enough for listening to my needs and wants on a new vehicle!!!

La
Review №24

Service is great, once you get there until leave.

Fi
Review №25

Had Some A/C issues on an 8 hr road trip and they were able to fix me up within 2 hours. Super helpful and nice. Thanks!

no
Review №26

Awesome!!!! Thats all Ive got to say!

Da
Review №27

The people at James Hodge Hyundai are a pleasure to work with. The sales, finance, and service departments do the best they can to ensure customer satisfaction. Never has a car buying experience been as enjoyable as it has with James Hodge Hyundai. I highly recommend them when looking for your next automobile.

Al
Review №28

I traded in my old car for a new one. The process day of was fine, but they took so long to send the pay off for the car that I traded in that the bank assessed late fees and it was reported to my credit as a late payment. I called several times and was told each time that the person I needed to speak with about the issue had already left or wasnt in that day and that theyd call me back. Of course, they never called back, so I had to keep calling.On top of that, the car I bought began having issues the week that I bought it. I took it to the shop and was told that they needed to order the part and Id have to bring it back for the replacement. I brought it back once the part was in, only for that new part to also not work. Now, Im waiting on yet another part and have to come back to Muskogee a third time once it is in. I live an hour away and have one day off per week, which Id rather not spend having to bring my car back for repairs every day.If I could do it over, Id be wary of buying from them.

Al
Review №29

Great friendly service, keeps their clients up to date on whats going on. Just good down home folks and superb work to take care of peoples vehicles

Ma
Review №30

Got a great deal after a hard bargain. The guys have always done me right with any issue Ive had.

Be
Review №31

Wonderful place!

th
Review №32

Great customer service. Explained everything throughly. Micheal was great so was entire staff. I am impressed

Ke
Review №33

Great service department

La
Review №34

Nice friendly helpful service dept.

Er
Review №35

Love the customer service. Will post before and after pics when my car is finished.

Br
Review №36

Friendly service professionals, who I can trust because they don’t push the up sell on things you don’t need. Great service and clean area. I’ll be coming back every time.

Na
Review №37

I am having a problem with my engine burning too much oil on cross country driving. I am from Illinois and we had made a trip to Oklahoma because our soninlaw passed away. We went to be with our daughter. Driving only 700 miles, my car burnt 1 quart plus 4 ounces of oil. So we had to stop at this Hyundai dealer in Muskogee to have them document it and fill the oil so the Illinois Hyundai would see we had an issue with the oil again. we are still going thru oil consumption testing with Hyundai and we are hoping they take care of this matter soon or we will have to go further up, probably to corporate.

Ju
Review №38

If I could give more than 5 stars I would Marcellus and Austin are great. They are people who truly value customer service and have a great selection. Cant say enough good things.

Bi
Review №39

Our first brand new car! I knew we made the right decision on where to purchase soon as we arrived. We told the gentleman that greeted us that my wife had been in touch with Byron,he went right in and got Mr Byron. All these folks were down to earth very easy to talk to. Byron said here you are drive whatever you want take your time make a decision and let me know! Absolutely no pressure from any of the crew! Byron addressed all our issues and concerns! Very knowledgeable in every aspect of the vehicles and the buying process. I highly recommend people check these Hyundai vehicles out and deal with these folks!!! Thanks Byron!

Ka
Review №40

I never dread coming into the dealership for service. I am always greeted with a smile and asked how I am doing. Everyone is very kind and respectful.

Am
Review №41

Corey Fabian took great care of us and made the sales experience painless and easy. We got a great deal on a loaded Santa Fe! It was definitely worth doing business with James Hodge Hyundai and buying locally. Free oil changes for life and a super flexible and laid back staff and environment.

Ch
Review №42

Speedy service, polite employees, very informative with taking care of personal automobile

Wh
Review №43

Have never had a vehicle buying experience go this smoothly. They have truly taken care of me from start to finish and I could not be more thankful. This dealership and each of the employees I dealt with throughout my experience were such a blessing to me. No smoke and mirrors - they have integrity and truly care about taking care of their customers.

Ma
Review №44

Great customer service. Nice people

Ch
Review №45

This place dont deserve 1 star. They are rude they didnt have any vehicles they posted on Facebook or online that day. They basically judged me by appearance and told me their cars were too high for me. What the sales lady did not know is I had cash on hand and they lost my sale. Rude rude rude. Please dont do business here

Ma
Review №46

Wow!! What a great car buying experience!! I just traded in my old Santa Fe for a new one and I have to say that I am absolutely thrilled with my new vehicle and with the whole experience.My salesperson, Alex, was so professional. He took the time to find out just what I was looking for, and made sure that I ended up with what I wanted. The sales manager, Eric, was also so attentive. He gave me a great deal for my trade in, and, when the exact kind of car I wanted wasnt on his lot, he traded for it with another dealership and got it in the same day!I am totally in love with my new Santa Fe, and I couldnt be happier with the treatment I received. And the free oil changes for as long as I have the car is a great bonus!! I highly recommend this dealership to anyone looking for a new vehicle. They will take care of you!

Je
Review №47

I am so happy with my car buying. Zach did a phenomenal job through the entire process. The entire team at James Hyundai was satisfactory. I will be shopping with Zach again. Thank you so much.

Gi
Review №48

Great customer service!

Ri
Review №49

I have purchased two new vehicles from them.Its a good place to do business.

Sh
Review №50

I needed routine service on my vehicle and called James Hodge Hyundai in Muskogee. I was able to get an appointment at a time that was most convenient for me. When I arrived at my appointment the service staff was ready for me. Mr. Phelps was professional, friendly, and, very knowledgeable. The work was completed very quickly, a job well done! I would highly recommend them to my friends and family!!!

Sh
Review №51

I have been impressed from the first time we received service. I have very high customer service expectations and James Hodge has exceeded those expectations each and every time! Definitely would buy a car from them again, just because of their service department. It is truly a SERVICE department. Thank you guys!!!

Sa
Review №52

The salesman (Myron) was super friendly and was not pushy at all. Finance guy (Jimmy) was really helpful and let us know all our options before having us choose. He also was very good at explaining to me the details of everything.

Ka
Review №53

Everyone was very friendly, helpful and easy to work with!

Br
Review №54

Great customer service and fast getting my oil changed/tire rotation!

Ly
Review №55

Great place to purchase a car, truck, or SUV. You can beat the service here. Great employees always make you feel welcome.

Ju
Review №56

It is so nice to drive in and be warmly greeted by name. They are so polite and give fantastic customer service. I couldnt be happier with the quality of car acre.Thank you, James Hodge Hyundai. Every visit makes me even happier I chose your company and this specific location for all of my car buying and servicing needs.

Fe
Review №57

Have been customer of James Hodge Hyundai of Muskogee since 2011 and has never received anything but excellent service. Marcellus Faulk is a great salesman that goes above and beyond for the customers and he provided me with excellence service, explained and took the time to show me certain features on my car. Very knowledgeable of the vehicle he was selling, very courteous and patient, even took time to chat with my son n involve him in the transaction. My rating for this dealership will always always be 5 Star

Bi
Review №58

Everyone there are always so nice and the service department is so easy to use.

Br
Review №59

Loved it!!! Never been to a car dealer more professional and courteous in all my life. After many times to do a trade in they did what other dealers couldn’t. Myron is the best sales.person I ever met. No rush on finding what best suited us as a family. Very honest and up front.

SH
Review №60

Quick process, found a good used car that matched what we asked. Our loan approval was $1500 less than the asking price, so they dropped the price by that amount!!! They also dropped the interest rate over 1 percent for us! It was a great experience overall, and Dave Thompson was extremely helpful!!!

ra
Review №61

I want to thank James hodge Hyundai for their wonderful service as well as Alex Sharp. He was amazing went over and above what I thought a car salesman does. I love my new car and recommend you go pay them a visit when your looking for a new car and talk to Alex. Buying a car could be stressful and fun and they sure made it easy. I will be a repeat customer for sure and recommending to all family and friends. Go to James Hodge Hyundai, you won’t be sorry

Ke
Review №62

Everyone was friendly and got me right in to change my oil. I especially like the fact that it’s free if you bought your car from them. Very satisfied.

Da
Review №63

Awesome experience and great staff. They went out of their way to get me an unbeatable deal! Would highly recommend to everyone. :)

Ma
Review №64

I made a reservation to get my oil changed. Was greeted when I arrived and pointed toward the waiting room. In about an hour I was told the job was complete but the oil dip handle had broken off. A new one was to be ordered. It should arrive next week. Waiting room was pleasant.

Mi
Review №65

Excellent customer service. Salesperson was very polite. For that matter the entire staff that we spoke with during our visit was polite. I would recommend to anyone who is looking for a vehicle, if they want to be treated like a normal person, to visit James Hodge Hyundai

St
Review №66

The greatest buying experience a person can ask for! The salesman werent pushy! Unlike any other experience Ive had! I will definitely be returning to buy a car from these guys!

Ca
Review №67

Thank you to Jimmy and Myron for all of the help with purchasing our MINI Cooper! The atmosphere was friendly and they were very accommodating to us! I would definitely do business with them again! GREAT DEALERSHIP!

Le
Review №68

There wasnt anything I didnt like about my experience with them. Worked hard to get me the best deal! Thank you so much for making my first car purchase a great one!

Su
Review №69

James Hodge Hyundai in Muskogee a very great dealership, We dealt with Myron McCall, a very nice gentleman who does what he says he will do., they don’t pressure you to buy, and the free oil change for life is a great thing to have, as well as free car wash, when you get your oil changed or just want to run it through the car wash anytime. Customer satisfaction is number one. Thank you Myron and Jimmy for all your help

De
Review №70

BEST PEOPLE EVER. SO SWEET, KIND, THEY LISTEN TO WHAT THE CUSTOMER WANTS. Foreign import store in OKLAHOMA and they are doing everything right! Recommend to EVERYONE!

Ji
Review №71

I would recommend James Hodge Hyundai to anyone whose in the market to buy a car. We were treated with respect, they listened, and showed us three vehicles. Gave us the Car Fax on them. We are very HAPPY with the choice we made. Myron McCall is knowledgeable, intrested in your needs & comes through with the goods. So if youre in the market for a new vehicle, by all means go talk to Myron McCall first.Jim & Betty Pirtle

Mi
Review №72

We were impressed with Myron. Looked at exact car in our local town and found it was worth the 45min drive. Curiosity & respect won our businesses. Will buy future vehicles from Myron.

Ru
Review №73

I have had several vehicles serviced at James Hodge Hyundai. They have always been very courteous, serviced my vehicles promptly and have been very easy to work with. Michael the Service Manager does a great job taking care of his customers.

Vi
Review №74

Got us in very quick. No charge for oil change!

Sh
Review №75

Employees in the service Dept was very nice. First time going there. I had an oil change an flat fixed. The only thing that was taking care of, checking all air in the other tires an the flat was over inflated. I didnt get a print out of how much tread was left on tires an rotation wasnt done.I feel that service could have been more detailed.

Ma
Review №76

I was a little upside down on my trade in but the motivated staff got me and my fiancé into exactly the car she wanted and the experience was as trouble free as it could be! Could not have asked for more. the car developed a noise after a week and they gave me a loaner no questions asked 20 minutes before close and fixed the issue free of charge. Top notch dealership 5 stars!

Ol
Review №77

I have purchased the car from them several year ago. I have also purchased GAP insurance. Things were good at first.This year I have called them multiple with GAP insurance related issues, my GAP insurance is still current. Each time no one was available. I would leave a message and no one would call me back. Most recent time I demanded to speak to a manager. I was told that the manager was not available, but would call me right back. Never got a phone call from anyone. So if you are looking for a place that will provide a reliable customer service after several years, look somewhere else.

Ta
Review №78

It was a pleasant experience. They are working with us to buy a car for my daughter. Very friendly and hospitable employees. F/up with you all soon on results of car purchase or not. Will let us know...

Re
Review №79

Took my car n for recall. They did a good job. Only thing is there were things on my invoice that shows that was done extra (at no charge) but wasnt done.

Me
Review №80

I am extremely satisfied and impressed with the service I received yesterday. I was taken care of from the time I walked into the building until the time I left. Thank you for making me feel special and comfortable with my purchase.

Lu
Review №81

**UPDATED**I previously gave this dealership a 3⭐ rating. I am changing to a 5⭐ because the guys went above and beyond to correct the original experience. They corrected the problem I had, and did everything they could to make me happy with my purchase. If you are on the market for a car, buy a Hyundai from Tucker at this dealership. He did everything he could to make sure I got the car I wanted with the features I required. I love my Elantra!

St
Review №82

This is an honest dealership. My Lincoln had a two thousand dollar repair and it had nearly 100,000 miles on it. We elected to trade the car and they helped us into a new Sonata. I love the warranty and the car is phenomenal

Da
Review №83

Great service. Very quick and good employees

Sa
Review №84

Service was fast, friendly and quality work completed on my vehicle. They handled my service like it was of the most importance, not just a number. The best!

Bo
Review №85

Bought new 2009 Sonata. Great car, but I have returned three times to pick up the promised cargo mat without results. The last promise was that it would be delivered to my home; now 12 months - still waiting.

Al
Review №86

Good people

St
Review №87

Great place

Tr
Review №88

Had a great experience with salesman Mike Gamble and the team. They found me a car my wife loves and treated me fair on the price and my trade. Highly recommended

Ta
Review №89

I didnt think I could get the car I wanted but this dealer went above and beyond to help me. Mr. McCall was a pleasure to work with and he made buying a car an easy stress free process. Ill be sending everyone I know as future customer to James Hodge Hyundai!!!

Jo
Review №90

This was are third outing to look at a new car, the first two did not go well they just did not meet our need and we felt pressured to buy . But at James Hodge Hyundai we were never pressured the listen to our need and worked to get us there. Marcellus our sales specialist was very friendly and helpful as well as the sales manager and team .We highly recommend this dealership.

Je
Review №91

Worst place to buy from.. yeah there all wonderful while buying the car.. then you get it and they dont get your tag sent for 6 months! Then refuse to pay the total for the tag after the fees are unreal.. they legit wrote a $10 check.. I never even cashed it. Never again.

Au
Review №92

The guys in the service department are the best super nice and kept me informed on what was going on with my car

Jo
Review №93

The buying experience and the Oil change service that was included in the purchase were great

Co
Review №94

James Hodges Hyundai is the best! I was 4 hours from home in town for work when my car had mechanical problems and would not crank! They had me fixed up and ready to go in no time. They even drove me a few places I needed to go while waiting! They are awesome! They made very stressful situation so easy. A big shout out to Linden Phillips for being there every time I called in a panic. For assuring me and making time to look at my car immediately, everyone in that shop made my week! #Blessed

Me
Review №95

Everyone in the service department was so nice and helpful! Even for a simple oil change! They were quick, and it was a very comfortable atmosphere while waiting!

Lt
Review №96

Stress free & smooth is what I loved the most. All my questions answered in a timely manner. Treated respectfully.My salesman L. Marcellus Faulk had a great amount of patience with me.I felt I could trust my choices with the help of my salesman. He was the greatest ever. I will tell all my friends and family and strangers as well.Thank you Thank You Thank You!!

Jo
Review №97

Bought a used vehicle here, would recommend. Very professional and courteous people. Especially Marcellus faulk. Vehicle had a leaking tire and they replaced free of charge. Also free lifetime oil changes. Great place to buy from.

Ta
Review №98

They did a good job for me getting me financed for a vehicle, but corporate had not done a very good job with helping me with my needs... My tag has expired and they said the corporate lady that does them has not released my title to get the tag for my car in a professional manner and Im upset with them because if they do not get on a ball Im going to end up being penalized for my tag being out on my vehicle or maybe even getting pulled over because my tag is expired by two days

JL
Review №99

Overall, they did a good job. However, they do not communicate well. I went in on a Monday to set a Friday appointment. No problem. I requested assistance with a spare tire as well as the usual oil change and tires . When I went to get my car, the spare hadnt been done. It had not been written on my work order and the attendant who helped me never relayed the information. When I inquired, the elder assistant stated no one knew and now no time. He was a little rude about it. They did my spare but I had to wait an additional 20 minutes.

Mi
Review №100

Quick diagnosis and repair. No squabbles over whether or not covered by warranty. Very satisfied.

Information
52 Photos
100 Comments
4.5 Rating
  • Address:1330 N Main St, Muskogee, OK 74401, United States
  • Site:http://jameshodgehyundai.com/
  • Phone:+1 918-608-1350
Categories
  • Car alarm supplier
  • Hyundai dealer
  • Car dealer
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Used car dealer
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:8:30AM–8PM
  • Wednesday:Closed
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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