This is my favorite Ulta in all of Oklahoma that I have visited. I make it a point to visit this Ulta every single time I have to go to Muskogee for any reason. The girls are so easy and nice and always make me feel comfortable to ask any questions I have and they are always happy to see me and happy to help with returns or finding new products!These girls here deserve some extra bonuses - and that goes for the Benefit Brow Bar girls too.
Peyton at the Salon was wonderful! She was professional, personable, and did so beautifully on my hair. She lightened perfectly and put on gorgeous, vibrant colors! She did exactly what I wanted. We even we able to put some colors on my daughters ends as well. Great experience! I will definitely return to her when I am back in town.
Ulta is easily my favorite place to shop. Ive been to several locations, but this was my 1st visit to this store. Staff was friendly and helpful. The store itself felt cluttered & disorganized. Usually, in any Ulta, I can walk in & walk straight to what Im looking for. Not here. Eye makeup was up front&far right. Eye lashes were far back& center. No flow of merchandise. Also, the store was poorly lit. One thing I love about ULTAs is how bright and shiny they feel when I walk in. Not here. Still, itll work in a pinch.
I suppose I went at the wrong time? However, that’s still no excuse. I was not greeted at the door nor helped while wandering aimlessly throughout the store tonight for about a good 5 minutes. I will order online or go to one in Tulsa before coming to this location again.
I shop at Ulta for all of my makeup and hair care. I got some shampoo and conditioner for Mother’s Day and wanted to exchange it for the same brand but for curly hair. I had not broke the seal on the product. They would not let me exchange because I didn’t have a receipt (gift) or know the buyers email....Very disappointed. I try to shop local but will go elsewhere
Very limited cologne selection. Basic colognes fairly high prices.
I definitely recommend getting your hair done here, Heather is really awesome!
Friendly, informative employees. Nice variety of products.
I really like this Ulta store. Usually, the sales people are just annoying. These people actually know their stuff, & one in particular helped me choose a new shampoo & conditioner. Thank you!
Very friendly and attractive staff and plenty of products
Great staff helpful very friendly!!
Love Ulta and love their deals. Very clean and staff is super helpful and professional
Although you see employees as soon as you enter the store that doesn’t mean you’ll be greeted or offered help. I enjoy the store itself but disappointed with the customer service. Staff doesn’t seem to want to help. When they first opened it seemed to be a more helpful environment, unlike my last few visits.
Super friendly employees!
Good selection of beauty products. Usually have good sales. Only thing I didn’t like, the sales person asked if I wanted a FREE sample of perfume and scanned it anyways, it was not free. It was 99¢ but it was the fact that she said it was free and it wasn’t.
Amazing!!! Thanks yall!
The staff today was awesome!
I agree with the first complaint.They greet you at the door, however, they seem to not want to help you with products.I needed eyeliner and they gave me brown liner even though I am African American. I had to return it to get black eyeliner. I had to return claw/clamps for my hair because the teeth on two of the three clamps in the pack broke almost as soon as I wore them. They were $8.00 (which is more than I have ever paid for clamps).I retuned them and received a refund on my card. The Duo brush eyelash adhesive was sloppy and difficult to apply. I have been wearing lashes for over 40 years (since 1975) and this adhesive is the worse. It takes me longer than it has EVER taken me to apply.
Very friendly and helpful. Helped me find what I needed. Everyone was great.
Imbfrom out of state. This was a very nice store and the staff is very helpful and extremely friendly, would go back any time we are back up in the area
Great customer service but prices are to high for some products.
These women always keep me looking and feeling great. The salon did such a great job I brought my boyfriend in for a haircut and beard trim. We were impressed with the great quality cut and his beard look amazing. This place is a one stop shop and I end up saving a ton of money by earning points on services
Very friendly and informative staff. Clean, organized, and just an all around pleasant experience.
Love this store! Great selection wonderful staff and you cant beat the prices especially on their different sales!
Ok so I got my eyebrows waxed and she did terrible. She made my eyebrows super thin and she waxed them super uneven. She cut half of my eyebrows off and she took 10 minutes on each brow. And she didn’t smell good either. I wouldn’t go back to get my brows waxed, but other than there products are still amazing.
Ulta has a large selection of beauty supplies such as make-up, perfume, hair products etc. Their staff is very friendly and willing to help..
The salon is awesome but the front desk could improve on courtesy.
Pricey of course but great service
My girlfriend made an appointment and had received a price to get her hair done. She received a confirmation email with her appointment and price. We arrive and they said they tried calling to let her know they werent going to be able to do it. They had the wrong number they also raised the price by another 70 some odd dollars and tried telling us that they dont set appointments online. We showed them the confirmation email. They said well most people dont set them online. I asked about the price they said well what you want takes more time. We didnt even show a picture of what she wanted and they raised the price. We spoke with the manager and she stated there was nothing they could do. Just wanted to get her hair done for her birthday. We will not be returning due to this situation.
Great place. My gdaughter received a free make over and she looked gorgeous. Cody the Ulta guy did an amazing job. I will go back for sure.
The associate was very good at helping me find the right hair product.
Very addicting store. As a woman you have to go in strong willed. Otherwise you will spend your rent. Great deals And the sales people are friendly and helpful.
I love Ulta! Very friendly & positive environment. Makes me want to keep coming back.
Muskogee Ulta is really nice. The staff had zero attitudes and was really sweet to my daughters when we went in to come match foundation.
I cannot thank the woman at Ulta enough!! Yesterday I had engagement pictures scheduled. I had booked an appt at a salon in town for hair & makeup.. I was devastated with the end look and could tell I wasnt getting anywhere. I paid and left. I went home thinking I could fix it.. I was struggling immensely. I called Ulta and they got me right in. Crystal styled my hair gorgeously and Autumn did my makeup amazingly! Seriously.. you ladies saved my pictures from turning out horribly. Thank you for getting me right in and taking care of me. I will be back!
Amazing products, knowledgeable and helpful staff. Really nice displays makes easy access to tester samples. Favorite store by far!
The employees at the muskogee locations.seem to be very lazy. Im accustom to Springfield Mo. they know what they are doing. very disappointed in muskogee location.
Good value and prices. Glad to have this store on Muskogee
The girls here are great! I live over an hour away and every time I call they will set my products back at the counter for me so by the time I get there I know the drive wont have been in vain.
Walked in and tried to get waited on. Stood at the counter for a good 5 minutes and no one ever came to the counter. I walked out and went somewhere else. Sorry customer service here for sure
I love ULTA Beauty. Their makeup is amazing to say the least and reasonable prices. Plus you get birthday surprises!!
Great selection plus friendly and knowledgeable assistance
Very helpful employees
Went to the salon today. Very pleased with the services I received from Brookelyn. She is sweet as can be and very knowledgeable about what she is doing & the products she uses.
Normally have no problems at all with Ulta Beauty in Muskogee Oklahoma but today I went to exchange some makeup that was on sale when I bought it now its full price. The sales clerk was condescending and rude to me. She did go ahead and exchange straight across for another item, after I asked to speak to manager.( Just the tip if you buy any makeup on sale you cannot exchange it unless you want to pay full price.)
The ladies are always so helpful! I love the Muskogee store!!
Love their selection of stuff!
One of my favorite stores in Muskogee! Extremely friendly and helpful staff! Out of all the Ulta stores Ive been in, it is the most organized.
I love this store. The staff are knowledgeable and very helpful
Love the new buy online pick up order in store
Love everyone is very nice
Some of the employees are so nice. Others take your points when they shouldnt. Bit I will continue to shop. The good employees out number the bad.
All over a wonderful place to shop. The sales and events they have are great deals and saves me so much money
Love love love!! Every time I go in here I always get the help I need and always find everything I need! Thank you ladies! You go above and beyond!
Who doesnt like makeup? This place is what dreams are made of lol. Always clean and the staff is always great to help me with any questions I have
Excellent customer service. Friendly staff. Very clean store, aisles & shelves. Will definitely be visiting again.
I called before I drove there from an entirely different town and they said I could return my stuff that I bought there just a few days ago and once I got there they said I had to get store credit. A waste of time. Horrible customer service.
Great place... Employee very nice and helpful
Horrible customer service no one offered to help me product I was looking for the worker told me it wasnt there! Not very helpful at all
The workers are helpful and knowledgeable. The only problem I have is that they dont carry all the products that Ulta offers. Including Estee Lauder.
They colour matched me and everything! Would recommend to anyone! Better than Sephora.
Friendly People Always Willing To Help You
Glad to see business moving into Muskogee. Not so glad that they referred me to the old ones. When I walk into a brand new spacious beauty store, and ask for a common item (Hair extentions)I dont expect to be told to go to Sallys beauty closet. What??? Seriously??? Why even talk to me then?
The employees are always helpful and the store is clean. I hate it when they dont carry something or the sample they were supposed to have didnt make it there but other than that they have a great selection.
Im so excited that this place has come to muskogee. Good makeup yes its expensive but dang i love this store..
Love this place. Always clean and the employees are helpful.
Courtney is a excellent beauty advisor 💄! Great beauty tips with a good eye for detail 👍!
I had specialty needs and they were knowledgeable and went out of their way to help me. Staff was very nice.
I would give no stars if I could. Not totally because of the salon personnel or salon services, but becuase of the store GM. I booked a hair cut online, which Ive done numberous times. This time the appointment wasnt in their system. Even with that Im not upset I realize things happen. But when the associate trying to help me spoke to the GM, she very loudly said its ridiculous that anyone even tries to book online.Tell me... why does your business offer online bookings if your system sucks and cant process them! So rude!This isnt my 1st issue. Last time my booking was in their computer, but the stylist didnt come to work. And when I came back for my rescheduled appointment, the stylist was late showing up for work.
I truly love this store, but end up spending way too much money.
Very pleased went in for my wife and showed pick of what she wanted in out 10 minutes.
Excellent staff! Very helpful and informative!!!
Great place for muskogee. My daughter couldnt live without it now
Very helpful workers and will point you in the right direction
Very nice and helpful employee staff. And very nice set up of store.
Nice environment with very helpful store reps.
Love this place! Always find what I need and more!
Great service and beauty products!
The best selection and customer service
Figured I would get my hair cut there while my wife was shopping. Biggest mistake of my life, it was literally the worst haircut Ive ever gotten. Maybe they can cut girls hair but they sure cant cut a guys hair.
Lots and lots of choices and they are very helpful!
Went in to purchase product from Schwarzkopf only to find out that the Muskogee location stopped carrying it. They offered to order it for me, but why would I have them order it when I can do that and get it cheaper?
Makes the Wife Happy Makes Me Happy. Thanks
Great service, always keep receipts if you need a refund for whatever reason! Daily sales!
Clerks need to be more knowledgeable on their products.
Staff are so helpful and friendly. I never feel like Im bothering them with my questions.
Good selection, saves a drive to Tulsa
Every time I go in there they’re rude and inattentive. I guess it’s onky because I don’t wear makeup the times I’m in there.
Brooke. O, is super rude and was super rude to my mother just because she was using cupons with a expensive purchase. Like your working at ulta chill, you aren’t any better.
The girl was 45 min late. Took 5 hours to do my hair. Did a half as* cut on it.
I just love ultra beauty 😍
Some staff is friendly some staff is rude. Good selection of product.
Awesome store wide variety of beauty products
Absolutely terrible. They messed up my grandmothers hair so bad that she is now looking for a wig. When she went to complain they treated her like she was a burden. Id suggest going to tulsas ulta, the extra drive is worth avoiding these people.
One of my wifes favorite stores.
I discovered that I have a love for lipstick there!!
Great customer service and beauty care
I love the store but some of the employees are rude and profile you when you walk in. But after being sent out the door with the wrong stuff, I went back next day and they made things right!
Great selection and very friendly associates