I bought a Porsche Cayman AFTER researching Euro Pro and AutoHause. I selected Euro Pro and I am glad I did. They were in constant communication and finished all the work in VERY good time. Service advisor Michelle was professional and friendly. Thank You Euro Pro You have a customer as long as I have a Porsche

We used this company to have a 2010 Audi A5 Convertible top fixed for customer we sold it to and they were fantastic. Figured out the issue quickly and communicated with us efficiently the whole way. Top would no longer go up and down and the vehicle was only in the shop for a few days. Figured everything out quickly. Price was very reasonable and they were very professional. Thank you very much for everything!

Fair, honest and very self aware of their own limitations. They werent able to replace the timing components on my 2014 Audi S4 so they were very forthcoming and didnt even charge me for the diagnostics. Highly recommended.

Well it seems a car never needs maintenance until you absolutely need it everyday for the foreseeable future! What I thought was going to be a quick fix ended up being a couple day process. EuroPro was a little slow to get it diagnosed but I’m sure just like everywhere else these days they’re probably running on limited staff. Once my car was diagnosed I received a full estimate, with pictures, on what definitely need done now and things that could be fixed/updated but wasn’t needed for performance at the moment. I was able to accept what I wanted them to fix and wait on the other stuff. Was able to pay over the phone and pick up my car after hours. All in all their prices are reasonable and they do their best to get the job done quickly. Definitely will use them for any other major fixes that may come up!

I enjoy taking my car here. They get me in ASAP and TJ is awesome at checking up on me for the maintenance of my vehicle. So glad I have this place to take my car to, my car stays running well because of it!

We had an issue with the air suspension compressor while on vacation in the area. They worked with us to get the repair turned around quickly and in a quality manner. Three months later and still no issues! Thanks again EuroPro!

They didnt do the work they claimed. my husband is doing the work now behind them and can easily tell that things were not replaced. if you would like photo proof, we have it. we paid $5000 and the problem with the car is worse than a year ago. they kept our car for over a year, horrible communication

While on vacation our water pump failed and we were leaking coolant. The dealerships said it would be 2-3 weeks before I could get in. Europro diagnosed the problem the day I brought it in and repaired it the next day. They have been great to work with as I try to get the manufacturer to reimburse me for the work as the vehicle is under warranty. They saved our trip!

I finally picked up my car. Even though it was a bit pricy I hear that was actually good for what I had to have done. The only thing is I do like daily updates of things or I feel that something has gone wrong. But other than that everything is good so far.

This place is amazing. The staff is super friendly and they render great quality service. My new car needed a repair and my old car was down. They had me back on the road before the holidays no complications. Saved me money and a trip to the dealership. Would highly recommend anyone to do business with them.

Everyone at Ken Baker was respectful and upfront. Ill be bringing my Porsche back here any time I need quality service!

They got me in the same day, shortly after I got there, replaced my battery (which I spent most of the morning trying to find someone to do for my Mini). I was very pleased, they were great to deal with and the price was good too. I would definitely recommend them to anyone who needs work done on a European car.

I would highly recommend this location Excellent. Service very friendly environment Treat you like family A 5 🌟🌟🌟🌟🌟 Please

Excellent service for my 2010 Audi A-4 by highly trained and knowledgeable technician. Service manager TJ was very helpful and informative. He kept me advised of all work through text messages with estimates for the repairs needed. Received a free loaner car (Mercedes). Besides running great, the car was washed and came back very clean. I would highly recommend Europro of Myrtle Beach to all who have Audi or other European vehicles.

Love the services provided by this company and they had my car fixed within 24hours! Will be using them from now on!

Great people, very friendly and helpful. Would definitely recommend going here.

Great service! I would recommend!

Great folks. Took time to talk with me. Definitely recommend!

Absolutely awful! I brought my car to them in Hopes of them diagnosing the car and fixing. After about 3 days they sent me the text in the picture. They said they werent able to fully diagnose my car because it kept cutting off and needed a $968 battery wire before they can actually say what the problem is. I would have been an idiot to pay $1000 for a battery wire, that supposedly ran from the front to the back of my car. On top of that they charged me an entire hour of diagnostic fees, when all they done was scan my car and not even be able to diagnose the issue..Anyways I took my car to another shop they had no issue diagnosing the car, they informed me the battery wire was $50, and did not run from the front to the back of my car and just to throw in there this place specializes in foreign vehicles too! To cut the story short Ken Baker tried to charge me nearly $4500 to start repairing my car, for an issue that they werent sure about. While the other shop charged me $1500. Mind both shops would have been doing the same repairs.They are SCAMMERS! The guy couldnt even give me an invoice of parts and labor separately.

At Europro, they are so professional! They make you feel very welcome and comfortable. They take the extra time to check on your vehicle after you leave and again after that! I feel like I get 5 star service!! You won’t regret bringing your vehicle to Europro!

I had my 2012 Mini Cooper into Europro for various repairs. I would definitely recommend them as they did a superb job on my Mini. I felt very comfortable with them and their pricing is the best in the Myrtle Beach area.

Brought car in for water pump replacement. Work was performed quickly and havent had an issue with coolant leak, its only been a couple weeks. When driving the car home from shop check engine light comes on. Brought car back to shop, was told that turbos are not working because wastegate is rattling. Could be just an unfortunate coincidence, but I find that very hard to believe. So I went from a small coolant leak to a massive engine issue. Cost $1400 for a water pump, thermostat, and coolant flush and fill, I can only imagine what they would charge to remove and replace 2 turbos, probably $6-7 thousand. Communication with staff is also very poor. I left 2 voicemails which the said they never received. Replied to a text message sent to me from the shop, with no response, was told I would receive an estimate on turbo repair, never received. Went to the shop to get an answer on what was wrong around noon one day, was told the tech had just left for lunch and he would contact me when he returned, finally heard back the next afternoon. Highly not recommended.

Was very happy with this service. Will use again for both of my automobiles.

Inadequate service, does not return calls, it takes many calls just to talk to service desk.We paid $700 for a service, they said it was fixed.Bring it back and waited 5 weeks, during that time I got three different courses of action.There last words was they needed several hours to assess the issue. I lost faith in their ability to service my problem.I asked for my $700 back for not fixing the issue.I was told I would receive a call.Im still waiting.I highly recommend you take your business elsewhere.They are too busy and they cant handle specialized issues like they advertise.

Great customer service! Very professional.

New customer! Love these folks! they know what they are doing, honest, professional and kind. Brought one of my two cars in yesterday - did a great job - on time and agreed price! Bringing in second car today! They are local & family owned - so they have a new customer for life! Thanks Mark!

Nice people, knowledgeable, and fair. They worked with my extended warranty company and explained everything to me. I will return if I need a mechanic.

Had an issue with engine misfire on BMW 128, was able to get me in the shop that day and finished all the work professionally and economically, will use Euro anytime we need service. The team there is very customer focused.

Excellent service without taking advantage of your billfold. My Mini Cooper runs Excellent now.

Glad I found this place. Had car taken in yesterday and they found problem and fixed it and picked it up this morning. Highly recommend, people answered all my questions. Definitely will go back

I couldn’t ask for better service from EuroPro. I brought them my BMW M4 when a sensor went out. I called the local dealership and they weren’t even able to get my car in for 3 weeks. EuroPro was able to get me in within a few days. They diagnosed the problem and had the part in the next day. Michelle the receptionist couldn’t have been any nicer. The guys that work there were all so friendly and great. Would definitely recommend this garage and will use them in the future if I ever need to while I’m at my second home.

Reasonably priced for a Euro shop. Nice staff, but be prepared to wait a bit. Theyre busy (which is a good thing), but theyre honest and they do quality work.

I had my car delivered with no notice at all, they got me diagnosed and rolling in less than a week. Did a few little things As a courtesy on top. Best scenario in a bad situation. I highly recommend these guys and will definitely use them in the future for any service

My parents brought their 2005 Mercedes here because they had a pretty severe oil leak, about a quart a week, they usually bring their car to me to repair but I live in NJ and they live in SC, Europro charged them almost $600 to do a front main seal, which in my opinion was done too fast as well because the Teflon seal is suppose to set over night which they didnt do, after that was done still had the same amount of oil leaking, Europro told them that it’s an oil pan gasket and quoted them $700 (for a $50 gasket and a couple hours of work), they finally brought it up to me while visiting, me and a mechanic friend found that it was a corroded crush washer on an oil port bolt, took us 30 minutes to diagnose and change and $0.50 in parts, I would not recommend these “mechanics” unless you’re looking to get ripped off and have incorrect work done, they continue to call my parents liars as well and won’t admit their wrong doing, two backyard mechanics did a better job than “certified Mercedes specialist”, I would’ve never written a review but they really upset me by taking advantage of my parents and then yelling at them saying that the two most honest trustworthy people I know are liars, very unprofessional

TJ and the team here are great! Would highly recommend for foreign vehicle needs.

My car broke down while on our vacation and EuroPro worked us in and finished the job before our vacation was completed. They made us a priority due to being from out of town. Nice people good service.

My go-to place for my Audi in the myrtle beach area.

Great, Christian owned business. It takes a little while for repairs but they work to get it right! Of course we are in the middle of a pandemic so that maybe justified. Just be patient, theyll get the job done.

How often do you find an auto shop that is top of the line in service and expertise? Not that often, in my humble opinion. Well, look no further! The crew at Ken Baker Originals is top-notch. Matt, the manager, got me in quickly and saw to it that my Lexus 350 RX was given the full treatment for her 5000 mile check-up. He took the time to explain fully what would be done to my car and patiently and thoroughly answered all my many questions. I look forward to having them manage the care of all of our cars forever and ever. Honest, reliable, attentive and kind - that gets my loyalty every day of the week. Thanks Matt!

I have to say that the level of professionalism as well as stellar service is very impressive. I own a custom classic car that not many at all would work on and I will continue to use Ken Baker Originals for future service needs. TJ personally delivered my cars keys to my house because I was unable to get to the shop before it closed. With that having been said, they went above and beyond to accommodate my needs. I would recommend this shop to anyone!

Best service ever. Lucky to have you at MB.

Took my VW Passat here expecting my engine to need a rebuild. They got my car working perfectly again for only $173, and quickly. Gave me an inspection on other aspects of my car and quotes for the other issues. Great shop that I will continue to use!

Extremely rude! Will overcharge you! Do not bring your car here. Charged my wife and I over $4,000 to fix nothing! Told us there was a footwell module and a body control module in my wifes Mini Cooper S. Son had left the window down and after paying that much it was kept in the garage. Took it back 6 months later because it was doing some of the same things. They called her stupid and asked her why does she keep bringing her car there if they never get it right! Good point cause I do not recommend anyone bring their cars here at all! Just read the replies they put in when others complain and youll see for yourself. NEVER will they have our business again!! I will not let my wife be insulted by some wanna be Mini mechanic who cant even fix cars and lies about what they fixed! Now Cal or however you spell it, really dont care, come with your rude insults and show everyone just why they shouldnt bring their cars to Ken Bakers Originals Euro NOT Pro!

TJ the service writer, provided updates on my vehicle in a timely manor, with clear cut choices, and knowledgeable advice. Also, Mike the mechanic preformed additional needed services to avoid future issues, and went above and beyond in troubleshooting and the testing of my vehicle.The whole shop should be commended on an outstanding job, after completing work where two previous dealerships had failed. Ill never return my vehicle to a dealership again, having such a competent, and great bunch of folks at Ken Bakers Originals.

Always helpful

Took my 2105 S550 Mercedes here for an AC repair and new brakes, they were fast and efficient. Price was more affordable than the dealers. Outstanding customer service!

Ken Baker says his customer was dishonest, but the only dishonest person is ken baker. The fresh scratches from my bumper were done at your repair shop, i was not looking for anything free just the right thing for you to do. After paying $1100 I still have an oil leak which is worse. You must have a lot of business to treat customers the way you do.

Had my 2012 BMW in for service while in Myrtle Beach last week and was extremely impressed with service and staff. Work was completed as promised and they provided a shuttle to the mall to spend time with my family. Definitely will be back as we visit the area frequently.

Nice people. Quick and done right. Brought my Mercedes c300 here twice. First service was for service B. Second time for a new tire. Job well done.

Visiting Myrtle Beach for our anniversary and my Jaguar died at the resort. TJ and Michelle at EuroPro said to bring it in. They were swamped but made us a priority because we had to get back. They were very professional, understanding, communicated throughout the process and did a great job. The car has performed flawlessly since the repair. TJ even called the next day to ensure we made it back safely and the car was working properly. They gave me a fair price and saved me $100 on an oil change I was going to do when we got home. Honest mechanic shops are hard to find, If this shop was in Atlanta, theyd have a customer for life. Thanks TJ, Michelle and the techs at Europro Myrtle Beach!

Fantastic place full of friendly people who are very knowledgeable! I had talked to TJ who not only helped ease my mind as to what was going on with my car but kept me consistently informed as to what was going on with it. I couldnt imagine entrusting any other shop with my car after my experience here.

I needed a quick repair and discovered this place. They took my car right back, tightened a few screws and just like that I was back on the road.Highly recommended

Took my BMW in for service and found the staff to be super friendly and the experience much easier than the dealership. Carried my car in for an oil service and a check engine light. They got me right in and out in just a few hours. Problem fixed and my car is running better than ever. Thanks Europro for everything!

Great service, excellent staff! Better experience than going to dealer for less than dealer prices. Very happy with the service I received.

Did fix my problem with my BMW. Were a little slow, but got the job done correctly. Will go back when I need my BMW services.

I went for an estimate only. They served me quickly and efficiently. Plan to schedule service.

Fast service friendly staff!

I really like these folks. Excellent and professional. Saab FOB handled no worries. Badge on the boot replaced no issue. Euro car issues this is the one stop shop!

I was totally impressed by your service for my car. Your employees are friendly and hospitable. You always followed up with me when you had to add or explain the service. There is no doubt that I will use your repair shop in the future. I will also let people know of your shop.

Very over the top pricing . base their pricing on what they call quality not parts and cost. Per our convesation abt the over pricing. Car didnt make it 7 miles down the rd before it service engine light came right back on. This would be reasin they refused to return car after agreed they would due to covid. Waste of over 1500 dollars. Leason learned. Where was the quality they say they give. Read comments I wasnt consider a customer after spending 1500 dollars because I complained abt my car. Disabled and taken advantage of during covid is all I got. Plz beware .

$113 to roll window down, then back up again! We needed window adjusted on our 2002 VW and they wanted to charge us $500!!! He never took the door apart and it cost us $113 for nothing, not even a diagnosis! On the “diagnosis” it had print our words that we told them when brought the car in. Not even a diagnosis from them! And they charge $135 for an oil change. We said FORGET IT!!!

Three words: Dont Do It. I normally take my car to Mercedes, which I ended up having to do anyway, but I figured I would save some money and give this place a try. I was given a diagnostic and was told what needed to be repaired, was given an estimate and I dropped my car off the following day. I was told my car would originally be ready that Friday, in which it wasnt. I didnt even receive a courtesy call advising me of this, I had to keep calling them. I did receive a call letting me know the original estimate increased, which out of all of the years Ive used Mercedes and BMW Ive never had the original quote changed. A couple of days later I was given a loaner that barely worked, ended up being towed from my house. Finally get my car back, the next day the check engine light comes back on and I noticed the car was still making the original noise that was causing a problem. We all make mistakes, so I called and ended up taking the car back. Was given an excuse and was told the problem was fixed, well apparently not because the check engine light came back on by the time I got home. Took the car back again, and was told something else was wrong with it and was given a price to fix it. Why didnt this problem come up in the original diagnostic? My car was in worse shape than before I took it, even started cutting off in which Ive never had this problem before. I told Mercedes the estimate and repairs that were given, and the technician gave me a lower estimate and stated there is no reason it should have taken that long unless someone didnt know what they were doing. So not only did I waste money and time with this place, but my car was in worse shape after it left this place. Im typically a fair and understanding person, but this was just totally unacceptable. The good reviews that were posted by others honestly sound like they were from friends or family.

I have been dealing with this establishment for several years. My experience has been excellent. The service and personnel are great as well. The waiting room is not as impressive as the Dealers, however, the experiences are worth more than cosmetics.

Great service-they always take high quality care of my Mini Cooper!

Everyone there is great. They were able to give me straight forward answers to the problem at reasonable rates. Much better then going to dealer for service. I highly recomend.

Our vehicle was stranded in Myrtle Beach because of Hurricane Matthew and we didnt know where to take our car to have it looked at as it was not drivable. Ken Bakers went over and beyond to help us figure out the cars issues and was very helpful. Jimmy really went the extra mile to help us and they were able to repair the vehicle and were very fair with the price to do it considering our situation. We frequent Myrtle beach yearly and will definitely return while we are down there for any other car needs

Just don’t go here. You have been warned.

It’s always hard to know who to trust when it comes to repairs and service on your vehicle, especially if it’s your only transportation. I did my research first - I needed a simple oil change and possible CV joints. I had to leave a voicemail for the MB dealership (they still haven’t called back). I tried a couple other local shops as well.When I spoke with Matt, he was personable, very helpful, and was able to fit my vehicle in right away. I had read some unflattering reviews online during my research, but I take online reviews with a grain of salt. Matt quoted such a competitive rate and his knowledge made me feel comfortable, so I decided to take the chance, check it out for myself, and form my own opinion. I’m really glad I did.I have been to repair shops that would try and talk me in circles assuming that I don’t know anything about vehicles and then attempt to upsell. There was none of that here. Curt did the oil change inspection. With the car on the lift, they actually physically pointed out to me a couple things that may eventually became an issue - no pressure, no upsell. I appreciated that they were willing to show me so I could actually see the issue and understand, rather than just tell me. I also appreciated the feeling that Curt was thorough in the inspection, rather than rushing cars in and out, and then you’re left “hoping” the inspection you’re often charged for was actually performed. I have a little one, so the safety of my only vehicle is important.I apologize for the lengthy review, but I feel like customers are less inclined to take the time to write a positive review as opposed to a negative, and I wanted to share my experience to help any potential customers who are also unsure of where to go. The pricing, professionalism, customer service, transparency are invaluable to me as a customer - I will definitely be back for any future service and repairs.

Knowledgeable; communicates very well so you are always aware of whats happening, how long it will take, and what the cost will be. Highly recommend!

This was absolutely the best experience I have ever had getting my BMW repaired! Saved me a ton of money (called the dealership and other BMW speciality places and none could even come close). Car was diagnosed and fixed within 24 hours. Works great! Ill be back!

Im so happy with the service I received from Jimmy. Being in a financial crunch and a sickly husband he did everything possible to help me out. I really appreciate all the help and true honest service. I will be back to them for all other service. Thank you once again!

They posted a car on Craigslist saying head gasket was all it needed and when we got there I asked for the keys and a gentleman named tommy told me he needed the money first and I trusted and gave him the money when we cranked the car to put it on Dolley it wouldn’t move. I went back in the office to tell him I wanted my money back because there was more to the car than what they posted on the ad and I couldn’t crank it before I gave him money. And they wouldn’t give me my 500 back said they dropped it in the safe so I lost $500 in less that twenty minutes. Also said they will get tittle to me I know that’s not happening either. Don’t trust whatever they sell they lie on their ads.

I took my car in for the passenger quarter window to be replaced. Told me 3 to 5 days. Turned into 2 weeks. Without a courtesy phone call on delay. Tip of the iceberg...Day of repair he told me 4+ hours. Went back in 90 minutes. They were done. Still charged me for 4 hours labor! Worse thing is, he knew I was a senior female, living off of $750/mo. Total bill was $554.42! ( For a $125 window, I checked. And 90 minutes labor.) Thats over a $100/hr for labor.Ive never, in 40 yrs of cars, been done like this. Also left the mess in my car for me to clean up. Icing on the cake: window is not aligned properly. I cant believe these people.

I have used KB originals for both my 325i Beemer and my E-class Mercedes. I wouldnt hesitate to recommend them. Their service equals the dealer and it is more economical.

I have a BMW 750li and I was referred to this, the one in Florence, SC by a family member. I took my vehicle to them several times and each time I took my vehicle to them, there was always another issue. I spent lots of money with this company and vehicle still isnt fix. I think I was taken advantage of since they new I had warranty on the vehicle and thats why there was problems after problems. Taking my vehicle to them has been one of the worst decisions Ive ever made. My husband kept telling me not to take my vehicle to them but I continued because Tory was a real nice guy but after this last time, my husband got fed up and there was no way my vehicle was going back. I will not recommend this company to anyone.

Fast and friendly service, competitive prices, clean establishment. Great group of people to provide excellent service on my X5, will definitely be back. 2 thumbs way up for Ken Baker Originals!

Ken Bakers did a great job fixing my air conditioning. Jimmy was helpful and quickly did the repair and sent me on my way. Thank you for a quick job.

Awesome service.

Story short, if you are okay with people taking condescending tones with you all the time, telling you that your car will be ready, then arriving to see they havent touched it, couldnt be bothered to take two minutes out of their day to call you let you know you shouldnt waste the gas and time to come see your car with nothing done to it, then getting told that the bill was up to $400 before they even touched what it you came in for, charging you for brake fluid even though it is already paid for, and in the trunk like they were told several times, and instead of drilling and bolting something down like I told them to, they just ziptie it... then yes. This is the shop for you. This is the type of place where see what the check engine light is for translates into rack up several hours of labor chasing a vacuum leak you arent going to fix anyway and dont call me- even if it is a good business decision to do so.Thinking about my experience at Ken Baker gives me heartburn, never will I bring any of my vehicles there again... I truly believe that they are a great shop a lot of people around here. But I dont enough money and ignorance to be in that crowd. Youve been warned.Edit to add: The end bill ended up being less than $500, and since receiving my car back, I have seen no issues with the work whatsoever. I have increased my original rating, but I feel that no employee that had anything to do with my ticket that week deserves a pat on the back for the way our interactions were handled.

Went to Ken Baker for a service on my car today and will continue to come back! TJ and the rest of the staff were knowledgeable, friendly, and efficient.

Was in town on vacation and had an issue with our air conditioner. They provided great customer service!! Would definitely recommend them!

They dont know what they doing cause I went with my friend with his BMW and they dont know where is the battery,and after the job is not complete the right way they charge so expensive price! dont go there, this place is sucks!

If you drive a german vehicle, and live in the myrtle beach area, there is no other shop i would recommend. Their prices are extremely fair compared to the dealer. Very honest and friendly staff. From the manager, to the technicians, down to the detailer. All around great place.

Was charge $700 for belts and tensioner pulley replaces. Within 30 day the pulley fell off while wife was traveling back home. Tried contacting them twice no response. Won’t be going back and wouldn’t recommend anyone there.

We had excellent service. The whole team were nice and informative.

Brought my BMW with Major issues. When I recieved my vehicle back, I thought I was driving a brand new BMW. Highly recommend!!!!

One huge story & lie after lie. The SAME BS RAP that the dealer gives you with a very overinflated price for repair. we pulled the car & will NEVER go there again. DONT DO IT!!!!!BTW...I was offered a 10% discount for a positive review...so much for the quality of these reviews. Check Y EL P. com & get the truth!!

Great job with my Land Rover. Were timely and cost effective.

Went in to get my brakes fixed. He charged me over $100, told me Yup, you need to get your brakes fixed and sent me on my way. Gave him a one star Facebook review and he replied defending himself while throwing his counter man under the bus. I said if he called the dentist and said he had a toothache, went in and paid $100 for the dentist to say Yup, you got a toothache, he would probably be pretty upset himself. He claimed he wouldnt be. Ironically, just after that, Lifelock came out with a commercial with that very same scenario. Sorry, Im not a dentist, Im just a dental monitor.

Well, I would have rated this lower but there were no options. My story is about a 2014 VW Jetta that took many weeks to repair. The car needed a different engine and the quote was $2200 dollars if I supplied the engine, which I did. The final cost was $3500 for just labor and I also bought all the parts for another $2100 dollars. Here is what happened:1. After installing the engine they diagnosed that the battery was bad which I had put a new battery about a year prior.2. Once they found that out they then took several days and informed me the alternator was bad and the additional cost was $700 plus dollars.3. in an effort to save money I searched for an alternator repair shop in the area to no avail and bought a new one from the local VW dealer. just under $500 dollar. Ken baker charged me for the installation4. After the installation, they called and informed me that the Turbo was bad so I went and bought an OEM turbo for just under $1000 dollars. Ken Baker charged me for the installation.5. Several days passed and then I was informed that the alternator was bad because I had the old one rebuilt. I then told them it was a new alternator from a dealer. Well they decided the car was ok now and that it needed a battery or at least it needed a charge6. I then was told that the battery had repaired itself and I could come, pick it up. I did and 6 hours later the car went into a limp mode. I had to have the car towed back to Ken Baker.7. After diagnosing the car they wanted to charge me (which I refused) and the service tech slammed the phone in my ear because I told him I was not going to pay (guessing) I did ask to speak to Ken Baker and was told they would not allow me to talk with him.8. So now we are at an end pass I am refusing to pay and Ken baker is refusing to put the new alternator in at their expense.9. I then decided to have the car towed at my expense to the local dealer for a second opinion on the new alternator.10 After the diagnosis from the dealer, they informed me that the alternator was good and that the wire harness was damaged and needed to be re-insulated. This cost me $120 dollars plus the towing11. I call Ken Baker and gave them the option to pay the dealer or tow the car back and fix it. which they chose to fix the car and agreed to tow it.12. well the wiring was fixed and when I went to pick it up they informed me that the wiring to the alternator was also damaged.So, in summary, Ken Baker had no clue how to diagnose this issue and I paid for it dearly. the most frustrating is there is a good chance I did not need an alternator nor a turbo and to make it even more aggravating they would not allow me to talk to Ken Baker who personally solicited my business 7 to 8 years prior and I had used this repair shop for many years on many different vehicles. Well, I no longer feel this is a quality shop that has care for my cars.Thanks, A lot Ken!!!!! You have truly let your company go down hill

Car runs like new, and they even washed it for me! Definitely going to keep using them for as long as Im in Myrtle!

The service manager there is really nice but brutally honest! Spent a few hundred dollars there and couldnt be happier with the service. Plan to be back!

I purchased my first BMW from Ken Baker Originals almost 7 years ago, and since then as my family grew and my needs changed, I have purchased 2 more. I can definetly say that although no body looks forward to spending money on their cars, i can always trust Daryl and the guys at the Myrtle Beach location to treat me with the respect and care that you dont get at the BIG dealerships. I will be a customer for life.

Good prices and great service. Mark and the crew at Bakers EuroPro are top notch.

GREAT PEOPLE & GREAT SERVICE - HIGHLY RECOMMENDED!! A++

They took our VW Touareg although their lifts were full and Mark the mechanic rebuilt our driveshaft center support bearing and put everything back together just in time for our trip back to NY. Drove 1,000 miles and no issue. Excellent work and customer service!

Good service. Great name lol!

Mark at Ken Baker has been phenomenal in helping me with my ailing Saab. Since a part had to be ordered from out of state, I was given a BMW loaner and was able to keep for free until my part came in. I was very impressed with the service and the follow up and tracking of the part. I was also received a handwritten thank you in the mail while my car was in the shop.

Great shop, fair prices,very friendly staff,a pleasure doing business with.....

Love these guys!,very fair dealing with personal touch,Love to do business with this people