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Rooms To Go Furniture Store
601 Market Ct Ste A, Myrtle Beach, SC 29577, United States
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Rooms To Go Furniture Store
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Am
Review β„–1

Rooms to go is the best! And Gary Snider is the icing on the cake! It was my first time buying furniture and I was very indecisive but Gary was very patient with me and really helped me make the best decisions for the look & the comfort that I was trying to achieve. I got bedroom, kitchen, and living room furniture at a great price and not to mention they have great financing offers. I highly recommend rooms to go and Gary but if he is not available, ask for Shane. He gladly helped me out one day when Gary was not there. There is a lot of great furniture and a lot of wonderful people in there! I highly recommend! πŸ˜πŸ‘πŸΌβœ¨

Sh
Review β„–2

I had a great experience at Rooms To Go yesterday. Just Gary met and my son at the door as we were coming in. Even though he was helping other customers, because the store was quite busy, he checked on us periodically. When he was finally freed to help us, he was focused on our needs. Gary went the extra mile to make sure the purchase I wanted was pleasing and comfortable for my use. Thanks again, Just Gary! πŸ€—

Ma
Review β„–3

Great selection, good prices and highly recommend Robert who guided us around this awesome store.

Ka
Review β„–4

We recently moved to the Conway SC area in early February 2021 and we needed to re-decorate our entire house. We ended up going to Rooms To Go, where we were greeted by Mr. Jones. He is so nice and very friendly. We let him know that we were redecorating an entire house. And that we would definitely be doing multiple purchases to get our home fully re-decorated by the end of the year. We first started off with the living room furniture. The furniture at Rooms To Go is very gorgeous to say the least, not only is the quality exceptional but the price points are amazing. If you want quality furniture this is definitely the place. Mr. Jones definitely understood our needs, he helped us pick out the perfect recliner and sofa for our brand new remodeled living room. He is very knowledgeable and helped us pick everything out from the recliner to the sofa cushions. We have definitely been back since and are waiting for our brand new king size bedroom set that will be coming in early July. I definitely recommend going into rooms to go and meeting Mr. Jones, he is very professional, super helpful and is not a pushy sales person. We totally love his personality, and his amazing chill vibe to really help us out through this process.His customer service is definitely on point and I can’t wait to come in and purchase more beautiful furniture from Mr. Jones. He really understands our needs and definitely stayed with us throughout this process.

Je
Review β„–5

We had such a wonderful experience with Mary Crenshaw at the Myrtle Beach Rooms to Go! I must have went in 10 times looking for the perfect couch. Every time she met me with a smile, listened to my needs, answered all my questions, and ultimately helped me pick my couch! The one I went in to get would not work with my set up in my living room. She helped me maneuver it in all different set ups to see if we could possibly make it work. Once we figured out we couldn’t make it work, she helped me pick out the perfect couch for my space! She never made me feel like I was a bother and there was always a smile on her face! ❀️ I’ll be back to bother her about patio furniture soon!

St
Review β„–6

We were met at the door as we walked in by Frederick who immediately put us at ease explaining how we were free to roam and he would check with us later. Looking for a sectional couch we already had an idea what we wanted. After looking around for a few minutes, Frederick found us at the perfect time as we had questions about the couch we were lounging on. I think it was a Cindy Crawford model but that really played no part in the decision. When Frederick sat down he was joined by Rachel who explained she was training. Long story short, Frederick answered all of our questions, explained all of our options, and walked us through the buying process. He was pleasant, funny, and informative. The experience included absolutely zero pressure. Frederick was more of a trusted sectional sofa expert than a salesman. If we decide to buy anything else from RTG we will definitely seek out Frederick to guide us through the process again. He was awesome.

Kr
Review β„–7

Tammy was great! Gave us time to look at everything and didn’t hover, which I really appreciated. She was SO easy to work with and very knowledgeable.

Jo
Review β„–8

Susan Kain-Jurgensen was very helpful and patient as we evaluated living room furniture selections. She has exceptional customer service skills! Would definitely buy here again.

Da
Review β„–9

Purchased 3800. Bedroom set and waited 3 months to get it. When delivered the dresser and night stand was damaged and the bed was installed wrong. Also left trash and wood under the bed. Called and they said we will deliver another dresser, nightstand and reassemble the bed. Well, they showed up today with another damaged dresser and nightstand. Also, forgot to fix the bed. I called them to explain the issue and all they can say is sorry we will get you another one. The delivery guy also told me when he deliverers the bedroom set there is a least 2 pieces damaged on every delivery. Also I forgot to mention the damaged the door frame to the bedroom. Waiting on a call back to see how long I have to wait this time. No customer service.

Sa
Review β„–10

Susan was so easy to work with and extremely helpful. I walked in unsure of what I really wanted; she was patient and willing to walk the entire store with me so I can see all they had to offer.

Ma
Review β„–11

I walked into Rooms To Go and was greeted by Robert Reilly. I explained what I wanted and he proceeded to help me very patiently and courteously.He was also conscientious about verifying the identityOn the card which is a good thing in this age of fraud..I was purchasing a mattress for my 93 year old mother and was concerned about her entering the store. He kindly took the tablet outside to the car for her to sign. Other family members were in the car and everyone observed how kind he was. It was a very pleasant experience shopping at Rooms To Go today.Thank you Robert for making us feel comfortable.

Da
Review β„–12

I was in need of a couch, so I went to RTG being they had so many options. I did some research online so I knew what I wanted to see. I met Fredrick when we walked in. He let me know what to look for on the display card which was very helpful. He was very familiar with the inventory and was able to answer all questions I had. We took our time to walk around and test out the furniture. Frederick checked in a couple times and by the second time we were ready to make a purchase. His knowledge came through again with the questions I had. We ended up finding a nice sectional that we didn’t see online. Thank you for making this purchase easy!

Ba
Review β„–13

Had a great visit to the store in MB today. Christopher was a huge help. He was very accommodating, informative and friendly. I reviewed the sofas and pricing before I went and Im glad I did. The one I picked out online was too dark in person. Picked out a new sofa - on sale - available with quick deliverly. Thanks Christopher! Ill be back!

wa
Review β„–14

Our whole house is full of RTG furniture and we always ask for the same person. Frederick is awesome and very knowledgeable and never ever pushy! I dont know anyone else in there but I would highly recommend when you get there ask for Frederick!

Sa
Review β„–15

Great experience. Fredrick our salesman was awesome. Did not hover like other places and let us take our time!

Ju
Review β„–16

Bob was an amazing man to work with! He was patient as kind. He helped us get exactly what we needed with extreme ease!

Jo
Review β„–17

My Wife and I had a Great Experience! Frederick was very helpful with suggesting pieces that fit with our preferences and needs. I would recommend anyone ask for him!

Ga
Review β„–18

Our sales associate, Susan was terrific! Very helpful, pleasant and knowable.With all the news of supply shortages, we were thrilled to learn the living room set we selected was in stock! I’ll definitely return again.

Ja
Review β„–19

Had the most pleasant experience the other day. A gentlemen by the name of Bob was super nice, and very informative. I told him I was in the market for a sofa and love seat, and he was able to help me find exactly what I was looking for. Many thanks Bob, and Rooms to go; for having great staff members.

Ma
Review β„–20

DO NOT BUY FROM ROOMS TO GO. Horrible customer service. If you buy furniture they will not fix or replace it. I have a recliner that I payed almost 800$ for and it broke with a year. I filled out a claim after sending pictures and getting a runaround for a several weeks they finally approved it through gp claims and a rooms to go says they have no information on the claim. They make so hard for you to have something covered under warranty that it’s ridiculous.It not worth buying if it’s gonna break with in a year and they won’t cover it under warranty. DO NOT BUY FROM ROOMS TO GO IN MYRTLE BEACH.!!!!

Co
Review β„–21

I moved from New York to Conway and needed all new furniture. My first experience with RoomsToGo was with Shane where I purchased my bedroom set. He was awesome. Very down to earth was right to the point and helped us get our bedroom set as fast as we could knowing my wife and I were sleeping on an air mattress. Our second experience was with Steve where we purchased the dresser to go with our set, he was also very quick and got us in and out in a very short time. Lastly because we had such great experiences we came back to purchase our living room set as well. We worked with Fredrick this time. We kind of knew what we wanted but once we spoke with Fredrick and found out about the warranty and how it was up to 3years and could get it delivered with our other order we were sold. Definitely a great staff working here and would highly recommend to everyone!!

Da
Review β„–22

Frederick did an excellent job working with us on selection and delivery options, very personable not at all the β€œpushy” salesman type, knowledgeable and patient.

Su
Review β„–23

Tim was amazing! This was the second time he blew it out of the park for us. Funny, not high pressure and willing to think outside the box for a good solution! Wish I needed more more furniture!

Su
Review β„–24

I WAS GREETED WITH A SMILE, AND VERY HELPFUL MANNER.SHANE, IS THE MOST INFORMATIVE SALES PERSON, THAT I HAVE HAD THE PLEASURE OF MEETING. IF I COULD GIVE MORE STARs I WOULD,I WANT TO THANK SHANE AT THE MYRTLE BEACH STORE FOR HIS HELP.WE WILL BE BACK AGAIN, BECAUSE OF THE WONDERFUL SHOPPING EXPERIENCE WE HAD WITH SHANE

Te
Review β„–25

Great and easy shipping experience. Susan was very helpful and made the transaction smooth and easy.

Ne
Review β„–26

Robert was outstanding. Was very informative but did not pressure us during the entire sales process. Will definitely return when time to purchase additional furniture for the new house

Pe
Review β„–27

Excellent place to shop for all your furniture. Ask for Gary he is very professional takes his time helping you get just want your looking for. Highly recommend

Er
Review β„–28

Went into Rooms To Go because of my experience with Bob B. He wasn’t there that day and I ended up working with Tony. He helped me pick out the perfect sectional for our home. He was knowledgeable and not pushy at all. 100% recommend.

Ro
Review β„–29

I just moved back to the Myrtle Beach area again and needed some furniture. I went to Rooms To Go since I had such a great experience before. I met with Fredrick Vansant who was very helpful! After explaining my style I was looking for he lead me to exactly to what I had envisioned!!! He listened carefully obviously to what I had described what a concept! Fredrick was very Professional and I look forward to doing more business with Rooms To Go again!!!!

Ma
Review β„–30

We went in to this store three days ago (Tuesday) and found a recliner we wanted that was $699 and spoke to a salesman who said we could get it for $599. He was doing to be off the next 2 days but he said to call back on Friday and we could get it ordered. He provided us with his card with the item number and the price and what days he would be off. So I called back and found that he wasnt here and would be out for another week so they turned me over to a sales lady named Mary. She was quite evasive about getting the recliner for that price and said she wasnt going to get herself into trouble. She then said she would talk to a manager and call me back. She didnt call but texted a pic of the recliner and I texted her back confirming that was the right one. After awhile she texted again and said sorry, she couldnt get it at that price. I asked her how he was able to get it at that price but she never answered me so I texted her again and asked her when the other salesman would be back and she responded could be 10 days and left it at that. If a store cant do business any better than that they can keep their stuff and well find another place to go even if we have to pay more for it for the simple fact I didnt care for her attitude, lack of knowledge and the fact that she didnt give a rats tail if we bought it or not.

st
Review β„–31

Went to Rooms to Go looking for furniture for my oddly shaped living room. Was promptly greeted by Frederick and he was an absolute dream throughout the entire process. He was extremely knowledgeable, was able to answer all questions and thoroughly explained the process every step of the way. The sofa and loveseat I picked were instock which is nearly unheard of these days. The best part was that Frederick was super helpful but also didn’t hover or pressure me into buying. Overall experience was amazing and I will be definitely going to see Frederick the next time I need furniture!

Ro
Review β„–32

I came into Rooms to Go on a whim just to see what they had. Tim was the salesperson that greeted me. He was very knowledgeable about the furniture and helped make me feel at ease. I will be coming back to purchase from him in the future.

Me
Review β„–33

I was thankfully greeted by Fredrick at the beginning of my visit. After listening to the specifics of what I was looking for, he gave me the β€œrun-down” for how he would be able to assist. His knowledge of the products and experience with the process was obvious, appreciated, and explained well. We were given ample time to look around at our leisure and discuss privately, while Fredrick kept his distance helping others, and showing up at just the right times to answer my questions and the discuss options for my final decision.The purchasing process was simple! I walked away feeling relieved and informed! Thank you RTG!

st
Review β„–34

Today I had a very pleasurable experience picking out my new mattress! Mary was very helpful and patient may I add considering I am very indecisive and tried out the same 3 beds multiple times. But I think we found the perfect bed for me!! Thank you Mary for all your help!!

Lo
Review β„–35

Mary Crenshaw was absolutely wonderful helping me find my perfect bedroom suite a few weeks ago and her help today with a new couch and chair. Thank you so much Mary and I will be back to get my dining room table!!

As
Review β„–36

Frederick Vansant was my sales associate. He was very patient and pleasant. Also, very knowledgeable and helpful in helping my husband and I find the perfect sectional for our home! Awesome service!

Fa
Review β„–37

Samira helped us get exactly what we wanted. Her quick options made the choices so much easier. Working with a friendly and charming person made it such a pleasant experience!

Ap
Review β„–38

Roger was amazing. He was super helpful and friendly. You have a great employee with him. I have purchased from Rooms To Go multiple times and would definitely recommend to anyone.

ma
Review β„–39

Roger was great. Showed us exactly what we were looking for and answered all of our questions. Will definitely work with him again.

Ar
Review β„–40

My sales representative was Mary and she helped me out tremendously. I told her what I was interested in, and she led me to the right displays for me to look at and customize my own package so I can get what I wanted. At the same time, she let me browse on my own so as not to overwhelm me, and she was right there when I needed her. Wonderful experience, will definitely come back!

Ta
Review β„–41

Frederick was great to work with. He made it a very easy process to purchase our patio and bedroom furniture. He was very knowledgeable and informative

Da
Review β„–42

Our salesperson Susan Kain-Jurgensen, was a pleasure to work with.Great inventory selections.Quality as good as Ethan Allen and LazyBoy, but priced for much less.Reasonable 4 week delivery schedule.So far, very good.

Jo
Review β„–43

Susan was a HUGE HELP! what a great experience overall. Prices and quality are top notch, also a big selection to choose from. We were fortunate, the items we picked out were in stocks.

Ro
Review β„–44

Great service with no pressure. We were helped by Matt. He took his time explaining all about beds with motion bases to my 80 year old Mother. When we arrived we found a great parking space up front and we were greeted when we walked into the store. We asked to see temperpedic beds and a purple mattress bed. They told my mother to take her time as she tried out the beds which she did. We were only looking as we had to be somewhere and did not have time to order that day but we will be back to try a few more beds before we order from Rooms to Go.

St
Review β„–45

Very laid back approach to selling, which is what we like. Frederick went above and beyond for us, found us what we wanted and able to get it in a timeframe the needed. Thanks

Fr
Review β„–46

My experience was exceptional completely professional very knowledgeable my sales person was Robert who I have to say guided me threw the whole process I was very comfortable with him I landed up getting a beautiful bedroom set thanks to Robert I will be coming back for more furniture thank you Robert for all your help

Ev
Review β„–47

Absolutely the worst quality outdoor furniture. We have paid over 10K for outdoor furniture that started breaking down just a couple of months after purchase. The store manager said they couldnt help and to call customer service. Customer service said no replacement even though we purchased the warranty. Warranty company says they cover damage from stains or pets and not manufactures defects or mold buildup. Stating this type of damage does not qualify under warranty. Beyond frustrated and definitely did not expect this from such a big company.

Ke
Review β„–48

Roger is our go to man! Been shopping here for years and he always makes us feel so welcome and secure with our purchases! He is patient and always informative! We actually enjoy our time there. Our shopping experience is always a 10 out of 10! Love the quality of the furniture we get and the showroom is immaculate.

Se
Review β„–49

This was the most amazing furniture store I’ve visited. I guess I’ve been living under a rock because this was my first trip to Rooms To Go. I loved everything in the showroom!Frederick was super helpful and answered all of my questions honestly and very detailed like I like it. He was helpful without the feeling of being smothered. So after 3 months my partner and I finally have living room furniture that we didn’t have to be told would arrive in another 6 months.We are happy and will definitely be back for more.

Br
Review β„–50

Johann was a great salesman! He helped me find exactly what I needed and he made the process quick and easy 😁 very happy with my new sectional purchase!

Ho
Review β„–51

Went in for a few things for our new home, everyone was very pleasure, Shane was extremely helpful very patient if I could him 10 stars I would, great store to visit, very clean.

ji
Review β„–52

We have been customers of Rooms to Go for 3 years as we outfitted our new beach home. Meeting Frederick at our first visit and the great selections have brought us back time and again. Frederick has been most accommodating on each visit with absolutely no pressure and complete honesty. When shopping at Rooms to Go, you will be fortunate to have him as your salesman.

Kr
Review β„–53

Susan has been GREAT!!! She has worked with me since July to get my new house furnished. She has always been avaiable to anawer any questions that I had and moving my delivery date was so easy! Susan is top notch in my book!!! KB

Ni
Review β„–54

Mary was great. Very kind and helpful. The only one who came right up to me and kept checking on us to answer any questions. You need more employees like Mary! Please thank her for me πŸ™

wa
Review β„–55

Samira was great. She was very patient and had a good sense of humor when we were trying to decide on a bed and sectional sofa. I would definitely recommend her.

Bo
Review β„–56

Susan K-J. was wonderful. She even met us on her day off to help us finalize our decision! Super easy financing and a beautiful selection of coastal styles.

Ke
Review β„–57

Mr. Jones was so helpful and knowledgeable! He helped us select the perfect bedroom set! Great showroom & experience!!

Ch
Review β„–58

Mary was great. Amazing customer service! Definitely recommend asking for her when you visit!

fr
Review β„–59

For anyone who’s wondering if this is a good shopping experience All I can say is you can’t go wrong there and I would highly recommend talking to Stephen Thompson sales associate very very helpful was not pushy gave us tons of options was very satisfied with the overall experience and definitely with Mr. Thompson the sales associate there I hope corporate read this because he’s a very good sales person

Ti
Review β„–60

Frederick has been so helpful and amazing during the whole process! I came in knowing what I wanted and he was able to get my what I wanted ASAP for the best price. He is so kind and extremely knowledgeable on the products and warranties! I have known Frederick for 2 years now and am grateful to not only have been a coworker to him but to come back and be able to buy from him as well! Thank you Frederick so much for helping me get the best sets for my new home! You’re amazing! I highly recommend him!

Sa
Review β„–61

I set out on a determined journey this morning to find a chest of drawers. My first stop was Rooms To Go to check out what they had and take notes. Frederick V. immediately introduced himself and offered his help as I entered the store. I told him what I was looking for and he explained the layout of the store and how to find the dimensions and price of an item. After leaving, I went to 4 other furniture stores and concluded that Fredericks customer service set the bar and no one could beat Rooms To Gos quality and prices. So I made my way back to Rooms To Go and asked for Frederick apon arrival. Hes very personable, professional, and he didnt hover. I will be a repeat customer, and refer anyone looking for furniture because of Frederick! Thank you so much Frederick V.

Li
Review β„–62

Our sales associate, Susan, is awesome. She provides excellent assistance in helping us buy our furniture. Awesome personality πŸ˜ŠπŸ‘

Ly
Review β„–63

We went to a minimum of 10 furniture stores in the Myrtle Beach, SC area. We found a power reclining sectional at one of those stores and purchased it after being told it would arrive a month later. 2 months later we’re told at least another 2 months. So, tired of sitting on just 2 reclining sitting chairs for nearly 3 months and being told we could get our money back from the (unnamed) store we started looking again. After seeing another sectional that caught our eye at Roomstogo.com we called the Myrtle Beach store and were FORTUNATE to have been connected with Roger. He took our call and answered every question with patience and professionalism so we headed directly to the store and asked for him. He showed us the exact sectional we were interested in while offering others of similar style and pricing to make our decision. Not only did we purchase our sectional, Roger gained a customer for future purchases with his quality customer service!! Thank you!!!

je
Review β„–64

Chris G was great! He helped me select furniture for my whole house!! Staff was really friendly.

Li
Review β„–65

Boyght all your furniture from there but bookcases are expendsive and made cheap

We
Review β„–66

Our experiences at the Myrtle Beach Rooms to Go have always been pleasant. The Sales staff have all been helpful, but never overly aggressive or pushy. We have worked with Frederick VanSant on several purchases. While we have often required time and multiple visits to make our choices, he has always been patient and service oriented throughout the process. We request him each time we go in.

Tj
Review β„–67

We were greeted at the door and were asked what we needed. Our salesperson Mary showed us where to look and told us to letter know when we found what we were looking for. There was no trying to pressure us at any time. We found two beautiful rooms of furniture and were checked out smoothly. This is our second time of furnishing a home with Rooms to Go.We recommend them highly.

Ke
Review β„–68

Got a great couch and ottoman here! Worked with Tim and he was so helpful, kind, and knowledgeable. He helped us get the best value that wasn’t even advertised! 10/10 would recommend this shopping experience.

An
Review β„–69

Our experience was so smooth thanks to Susan. She was so kind from the moment that we walked in! Any questions we had she was so helpful. Would definitely recommend thanks to her!! The buying process was very easy as well.

Bi
Review β„–70

Quick delivery as promised! 7:30a.m...thank you

Ga
Review β„–71

Steven Thompson was a joy to work with. He patiently helped us pick out furniture for an entire house. We never felt pressured in any way and appreciated his calm, courteous demeanor, his vast product knowledge, and first class professionalism. When you go to the Myrtle Beach RTG, do yourself a favor and ask for STEVEN THOMPSON.

Br
Review β„–72

Roger was very knowledgeable about all the products. Great to work with! Will be back in the future!

Ho
Review β„–73

I went to the rooms to go in Myrtle beach sc across from coastal grand mall. Robert is one of the best salesmen I’ve dealt with before. He was very polite and understanding and actually listen to what we wanted. It’s rare that you get someone in sales that actually listen to the customers comments and concerns. I went in thinking I was just going to browse and I left with much more. He was able to help us browse inventory and showed us how the sleepers work. He also gave his opinion on what we could match together to make our dream living room a reality.Robert is definitely a good reason to check out this location and voice your furniture needs. The other associates are nice and friendly as well. The overall experience at this location was extremely satisfying. Great job

Sh
Review β„–74

Our salesman, Bill Ritch, was fantastic! He was patient while walking me all over the store to ensure I found the perfect recliner! I got exactly what I was looking for! Highly recommended!

La
Review β„–75

Fredrick was excellent. He helped me get everything I needed. He also allowed us to have enough time to walk around and look at thing before he joined us. I would recommend going to the store and asking for him.

Da
Review β„–76

Very good service! Salesperson Susan, was very informative and pleasant to deal with! Thank you for your help!

Jo
Review β„–77

My husband and I walked into Rooms to go when Mary welcomed us and introduced herself . She said if you need assistance let me know. I described the type of sofa I was looking for and she walked away .We followed and she pointed at this beautiful teal colored retro sofa . Mary went over the description of materials and warranties. That it was in stock .My husband was sitting on the swivel rocker and said if we buy the sofa let’s get the chair also .What we thought would be hours of looking took no time at all . Mary walked us over to the purchase area and we were done . The sofa and chair will look great in our new townhouse we waiting to close on .Mary was not only informative she had a great sense of humor and never pressured the sale .Thank you Mary you made furniture shopping fun

bo
Review β„–78

Found everything we needed with help from Steve. No pressure sales and answered all of our questions. Happy with the furniture we picked and awaiting delivery.

He
Review β„–79

Excellent service. Susan was always willing to discuss and understand what we were doing and spend as much time as needed to preview our selections.

La
Review β„–80

Roger was amazing. He sold and educated us about the product, but gave us our space to decide and discuss. We really appreciate his customer service. Super personable and has it figured out. Definitely an assist to the Rooms to Go company. Can’t wait to get our kitchen table!

Le
Review β„–81

I am a first time Rooms to Go customer and let me tell you...I was not disappointed. The price and the quality are unbeatable! My sales rep, Scott, was absolutely wonderful as I changed my mind several times during the process. I will definitely return for future furniture shopping!

Au
Review β„–82

Susan was our sales person.From the second she greated us at the front door until us leaving and her walking us to the front door, I felt like I was catching up with an old friend.What a great and beautiful person.She toke her time and showed us what we were looking for and was not pushy at all.

Ba
Review β„–83

Very pleasant experience. Johann Jones was knowledgeable & extremely pleasant to deal with. High recommendations!

Ph
Review β„–84

We were assisted by Mr. Jones at Rooms To Go in Myrtle Beach. We had been searching on line for a motorized loveseat and found the perfect one-went in β€œtest drove it”, looked at others, and bought the one we came for! Mr.Jones let us walk around, was easily available, and did an awesome sale. Great furniture assortment for every like, good prices, and great salespeople!

Ch
Review β„–85

The quality of my experience at the store with initial service, ordering, and delivery was very good and very positive. Unfortunately, the experience with the furniture was something completely different. The furniture was bought for a second home and within 3 months of actual use (by my wife and I only over 2 years), the fabric was worn significantly. After 6 months of use (additional 3 months permanently there), holes in the seat cushions became apparent. After multiple complaints to R2G and their partner Frontego, they sent a wonderful service man who said that they had seen this all before, that the wear was completely unsatisfactory, and the R2G would have to replace the covers under warranty. After another month and more calls, it was determined that only the frame is covered and no covers were coming. Leaving bad reviews isnt my thing, but it is necessary in this case. Be very cautious with what you buy there. They have A+ people, but D- furniture and service after the sale.

Si
Review β„–86

Now that the weather’s nice my girlfriend has been saying we needed some new patio furniture. She was right of course! Bob helped us pick out just what we (she) was looking for. Thank you, Rooms to Go!

DR
Review β„–87

Wonderful experience. Samira was very knowledgeable and very efficient showing us what we were looking for.Gave us the options, prices, delivery dates. Exactly how we like to shop and we’re treated very well.Will definitely go back when we need more furniture.

De
Review β„–88

My wife and I entered the store and was immediately greeted by Susan. She made our experience very comfortable and easy! She was very attentive to our ideas of what we were searching for and lead us to the perfect piece of furniture! Her customers service was excellent and she was very detailed!

Ci
Review β„–89

Frederick was very professional yet personable. His knowledge of products was most helpful in making my decision.

As
Review β„–90

Bob was fantastic. He helped us pick the perfect sofa, was thorough but not pushy, and answered any questions we had. The process was super easy and Bob made us feel at peace with our decision!

Ma
Review β„–91

We have lived in the area for over three years and purchased multiple pieces of furniture from this location. As we are preparing to close on our home in a few weeks, we decided to use Rooms to Go to furnish most of our new home. We went in there with everything pretty much picked out as to what we wanted. We dealt with a Salesman named Tony who was very helpful at first but then just began talking to much and over-explaining everything. Then at one point he left us to go answer another customers question and we didnt see him again for over a half hour. When we came back, the furniture that we had wanted to purchase all of a sudden wasnt available for 6 months. When we mentioned that maybe if he hadnt walked away for over a half hour, we wouldve been able to have our furniture, we were told sorry sometimes things like that happen. The manager was rude and said good luck instead of trying to keep us as customers. He also wouldnt do anything for us to help us out and said it was company policy. Weird how they were able to help us out with delivery fees at another store. The next day we drove 2 hours to another Rooms to Go location and bought exactly what we had tried to buy the day before in Myrtle Beach. I would rather drive a couple hours to purchase furniture if it means better customer service.

Sh
Review β„–92

Went in looking for a sofa bed. The sales person Susan was extremely knowledgeable and took us around to see each sofa bed on the floor. We purchased one and was happy with the purchase and process.

Bu
Review β„–93

I never felt so comfortable about buying furniture as I did with Sue Jurgensen. She took care of every aspect, even notifying me when pieces of a room set became available. Ended up buying three rooms because she was so helpful. And such a cute smile! Thanks Sue!

Er
Review β„–94

Bill was the sales associate who helped us and he was awesome! Got us everything we wanted at the best price possible! I highly recommend Rooms to Go!

Ti
Review β„–95

I must say I had an amazing experience with Mary at Myrtle Beach location. Her personality along with her knowledge of the product was great!!

Wi
Review β„–96

Sudan was very attentive, informative, personable and helpful. We were pleased with our experience.

Da
Review β„–97

Awesome sales team. The gentleman was busy, but still made time for me. And was exceptional at helping me figure everything out!

Sa
Review β„–98

Shopping at the Myrtle Beach Rooms to Go was easy. Mary our sales rep was very helpful.

St
Review β„–99

Bob Beadling was knowledgeable and friendly. He listened to what we were looking for and showed us some options available. Then he gave us the time to look around on our own. We comparison shopped online and in the area, ultimately we bought at Rooms to go because of Bobs customer service and ability to meet our requests.

Jo
Review β„–100

Steve is an awesome salesperson and gentleman. Very patient and honest!

Information
100 Photos
100 Comments
4 Rating
  • Address:601 Market Ct Ste A, Myrtle Beach, SC 29577, United States
  • Site:https://roomstogo.com/stores/south-carolina/myrtle-beach-showroom-1903?utm_source=googleplaces&utm_medium=localsearch&utm_campaign=googleplaces
  • Phone:+1 843-839-9155
Categories
  • Furniture store
  • Bedroom furniture store
  • Furniture accessories
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–9PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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