I go to Jcpenny to the massage therapist. Her name is Michelle & she gives the best deep tissue massage Iβve ever had . I discovered her about a year ago now and I travel from Florence which is about an hour and a half away just to receive her services. She is professionals, makes you feel very comfortable and highly experienced in her field. I have never been dissatisfied with her massages. I am able to come in get on the table and she knows exactly what my body needs without me having to tell her ! I rate her a 10 highly recommend her for anyone looking for a wonderful massage sheβs the best I have ever been too . And a bonus sheβs very affordable! I actually donβt think she charges enough for the quality service you receive.
Shopping is always a pleasure. Shoe department could be alot better. My husband been trying to replace his shoes that hospital lost.
Stood in line for 20 minutes to make a return just to be told returns are only handled at the register in Home Dept. Very inconvenient. The only person getting a star today is Dianne in Home goods who got me to smile
Great selection of clothing and everything else seemed to be fully stocked. The cashier was very nice too and brought great customer service. I highly recommend the Coastal Grand Mall location in Myrtle Beach, SC.
Order 3 pair of shorts online. 1 pair sized wrong xl inside pants tag read large. Shop busy. No problem with return. Will buy again.
Was out of mens size jeans I needed. Paid my bill and lady that checked me out was great!!!
Havent been a JCPenneys in years it was delightful to see such a variety at a decent price really loved the mall.. they had a new young man named Trenton was very polite very courteous and I think hes going to do well this job
Christina cut my hair today. She did a great job. I was offered a complementary massage while I waited fir my appointment. Everyone was very nice.
Ive been to numerous JCPs in the Carolinas. This is one of the cleanest, most well stocked, and had the nicest employees of any of them. Its refreshing to walk into a store to spend your hard earned money and have them employees be helpful and courteous. I felt valued as a customer. The rest of Grand Strand Mall could take some lessons. Congratulations JCP on a job well done!
I normally wont post a negative review however the woman working in the mattress department this past Sunday August 8, 2021 should be FIRED! My husband & I shopping for a high end mattress & she was completely rude & unprofessional. Told us probably 12 weeks for delivery (which I found out was untrue). She grabbed a remote control right out of my husbands hand like he was a 2 year old. Then would not answer any questions & walked away from us. She then proceeded to follow us through the drapery dept staring at us & making comments under her breath. Darling you lost customers for life. We make well over 6 figures but will never spend another dime in your establishment
Great sales on kids clothes. Worth the trip.
I was shopping w my 17 y.o. grandson who had no idea of what size he wore. The first hour Was really aggravating because i couldnt find any sales help. Then i found M.J. and he saved the day. We left w 5 shirts, 3 shorts and 2 slacks. With a 50% off sale and a tax free w/e the total was $230 that i felt was still over priced. Dont think Ill go back to JCP again.
First time in this store been to others but I must say the prices were good
Neat and well organized store. Friendly staff was available to assist if needed
Great Black Friday sale prices
Nice pleasant employee. Very good at assisting me with an account problem.
Very nice JC Pennys. Female at returns checked us out which was very customer friendly & normally not checking out customers but knew the check out lane was backed up.
Very good variety. Good prices. Only problem was they only had 1 cashier working. Could be cause of Covid19. But need to fix that. Long checkout time
I would vote 5 stars if something in here had Jesus in it.Either way, I hope JC penny stays in business.I am old school, and prefer to walk and see, not click and be.Thanks JC Penney for still being a store I can walk through.
Great time in JC Penny !!! They had an awesome sale on their jewelry .Lily was a fantastic sales associate. We will definitely go back again .Thanks Lily for your help.
Lee did a great job on our girls hair cuts
Love Pennys been shopping here for years! My favorite department store!
Absolutely love JCPenney. Lived in New York all my life. Love the JCPenney store in Cortland. And love the JCPenney store here in Myrtle Beach. Everyone is so nice.
Found just what I was looking for to wear to a graduation ceremony at great prices..Employees were very helpful and told me about online coupon.
This store has so many pretty dresses for petite women and skinny women but when I went to look at the plus size dresses the dresses werenβt that pretty they looked nothing the the petite dresses I hope jcpenney isnβt excluding plus size women
Couldnt find a 17 dress shirt any wear they had it and on sale !
They advertised to sell creed but when I came they didnt waste of time with the distance we drove to get there
We went for mens running shoes, the department was a messI found a left of a NB but could not find the right. Left without anything.
I always find good quality clothes at JCPenny! I shop here for my grandsons clothes alot! Today I was shopping their clearance rack and saved $122.45 ππ
You always know what you are getting at JCPenney. Every store is just like the others! The product quality and prices are okay!
They have a fantastic sale going on right now!!!! I saved a ton today, all I had to do was ask Google for JC Pennys coupons!! And I saved 25% on top of the sale price yeah !!!
I rather give them zero stars. Four associates in the jewelry department only two customers walking around including me. And they didnt greet me or give me the time of day. They even pushed me out of the way to help the other guest and to clean the cases. I really wanted to buy gifts. But even when they were finished with the one other guest. They completely ignored me and didnt ask if I needed any help. Guess Ill order online or go somewhere else. Thanks for nothing.
Surprised at the vast variety and selection. Clean & will go back.
Always great deals on jewelry. Customer service lady was excellent as always. Weve purchased a lot of jewelry and are very happy
I love JC Penney for clothes shopping and Ambrielle bras are my fav and they always have buy one and get other half off. Only problem is the aisle is always empty.
Great experience from ordering on line to store pick up. Great people.
I ordered my pants picked him up the next evening good experience.. They were ready for pick up as promised
Theyre gonna be closing for good soon so get in there and buy, buy, BUY! Great place with great deals!
Had a great time shopping with my friend! The employees were very nice and helpful. Sure do miss having a JC Penney close to home!
Very disappointed in their shoes and clothing lately
I only visited the hair salon. Very prompt service and she took her time to do the cut I wanted. Thanks Brenda
Fantastic sale prices, super friendly service, and great products
Absolutely love JCPENNEY! Always find what Iβm looking for, great selection! Enjoy browsing and buying more! Just wore beautiful black dress dancing last night, love it! Got lots of compliments.
Amazing sales and discounts.
Always check online for coupons, have purchased great deals there
Was organized and u can assure of social distance
Miss J C Penny store in Syracuse NY.
Found some hood on sale clothes. Which was good for the whole family.
Wonderful customer service.
Good selection of mens and womens clothes
I had already purchase this online, so their park and pick up was fast no time to linger, if u want to go in and out fast, this is the way to do it, very efficient and professional.
My family and I love JC Penney for clothes shopping. For some reason it seems really hot in their stores. We shopped in Bridgeport WV and here in Myrtle Beach with both being hot stores. Somebody needs to turn up the AC!
My hairdresser Suzy is fantastic
I feel they priced their items hire right before their major sales.
Thanks TheresaYour awesome
POS Associate was not willing to take necessary action to accommodate the stores coupons..argued it wouldnt work without the use of the stores credit card..the coupon stated could be used with other payment.. The transaction should have taken 2 minutes but it took 8 minutes. They showed no concern to move the lines with expediency. I would suggest self checkout.. People should stop blaming COVID for human error.
Felt like I was at a flea market. Everything crammed in,couldnt move.
Love this store.can always find what i need. Especially love their curtain section.
Good place to shop for clothing and any other household items you might need
Great place to browse and shop.
I got the Best haircut of my life by Brenda!!
Always find something at Penneys but they really need more help..the store is well stocked and staff (when you can find one) are very friendly and helpful
Love the store. Fun to actually go in and see items.
Always good to go to Penneys. Got gift card for Christmas present
Great deal on a smoothie machine for my granddaughter too bad its going out of business
Always great service
Nice people, clean store!
We came through the store and stopped to look at their jewelry. The person working there, George, helped us and was so exceptionally nice, helpful, attentive, and just really friendly. Because he stayed with us and helped us look through their selection, both me and my mom bought really beautiful pieces. I loved my experience!!
Wife look for shoes and pocket books
Great haircut & color....Bette is a magician & artist rolled into a lovely & caring stylist!
Nicest employees but so short staffed
Excellent on line sales
Found the pants that I was looking for for 2 years they ordered it online for me people that are very nice prices are average okay but you like it
Not like it was before,alot less merchandise
Could use more registers.
Can never really find and good bargains.
Got the worse experience in my life at jewelry section. Bought a necklace came home and the chain was in the knot broken. Came the next day and she offered me to pay almost half price for protection plan to fix the chain. Went to other jewelry store in mall and they gave me a silver chain for free. Awful, never will be back there
Nice clean store, unfortunately we bought things online and then found out most locations had closed, so we drove an hour. If it was not CoVid I would tie in a trip to the beach!
Make sure to check all the prices before you checking out, otherwise they charge you more
Love the clothes people are very friendlu
The lady running optical department was very nice. I hope they get a new dr soon
I always find a lot of things I like there
I enjoy coming here sometimes but the older lady at the register has a snarky attitude. I was purchasing a sweatshirt off the clearance rack and as it said 1/2 off the lowest price, I went to the register and she wanted to charge me full price. I said multiple times that it was off a half off rack and she spoke to me in the most condescending tone that no hoodie would ever be $10 in JCP, (It was a summer sale anyways so yes it was $10) and got loud to tell me I was wrong in a line full of people, rolling her eyes while sheβs at it. Maybe she should go and look down every clearance rack in the store if thatβs the case, and while sheβs at it she can take a proper class in not being rude towards customers asking a simple question. Not to mention she took off her mask while ringing up customers and blamed it on βcarbon monoxideβ build up, so unless you breathe in car exhaust in the store you donβt have Carbon Monoxide poisoning so please donβt make a scene about it.
Went looking for curtains. Sale prices were signed in department but didnt come up in register. Came home and checked online where there was an additional percentage off but in store would not match price. They are driving themselves out of the brick and mortar business.....
Dealt with janice at the cash. She did an awesome job. Rang all our kids through separately as they were buying their own clothes. She was very patient.
So many sales and things on clearance it was awesome!
Typical JC Penney store in terms of size & stock. Its clean & the shelves/displays are kept tidy as well. The one complaint that I have is the staff/service. If any of the four or five employees that we had an interaction with had (at the very least) cracked a smile or if theyd been able to answer a question or speak at all & keep themselves from rolling their eyes practically into the back of their heads, I might - heavy emphasis on might - have considered giving them another star. This is unfortunately very similar to the majority of the experiences Ive had with this chain.
Young lady needs more education about photography. She was quite pleasant but had no creativity with the subjects. Please spend more time with practicing a photo shoot!
Salon is GREAT! Debbie is the Best Stylist ever. As far as for color, highlights, fast and thorough, youll never get anyone better than her. You matter to her. She wants you to be pleased! Give her a try. You wont regret it!!
Great holiday prices. Friendly staff very helpful. Large selection of holiday gifts.
It was good! The staff was really nice and helpful! I had a great shopping experience today!
I went to the Hair Salon. We had to practice social distancing. They did an excellent job.. Clean and professional.
There were great sales going on and I found everything I needed
Cant get enough of this store
Went looking for boys clothes didnt seem to have a big selection . Also looking for girl clothes did have a good choice of merchandise.
Photo studio is great! Friendly courteous staff. Our photos came out great!