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Big O Tires
1222 Caldwell Blvd, Nampa, ID 83651, United States
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Big O Tires
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We
Review №1

They did everything I needed done on my Acadia, the price was half of what I was expecting, and they got done in a timely manner. I also had a leak in my tire on my MGB and they had it fixed quickly. Great customer service. Clean waiting area. Always my go-to for my vehicles.

To
Review №2

Worst tire store ever!! If I could give a negative rating I would! -5I had confused OK store in Twin with BO store in Nampa. Took my 2016 one ton dually to get tire rotation. Chose BO because l accidentally mistook them for OK being the same store. Paid to have my tires rotated! Watched as they removed and dismantled my tires and then huddled around their balance machine trying to figure out why they did not have the correct Center cone to machine balance the tires they had already dismantled.They then lied and said the only way to balance my tires was with beads and that was better anyway. As soon as I drove off the lot my front end shook. I turned around and returned and asked why my front end was now shaking. They said “oh the bags have not broken”. “It will get better”! So I drove all the way to Nevada and it shook all the way their and all the way back. So bad I kept stopping to see if the lug nuts were loose.So today I brought it back to BO tire Nampa asked to speak to the manager and requested they fix whatever they had done.He immediately started looking for a way to not have responsibility. Said that it was the fault of the tire. When I insisted they make it not vibrate like it did when I gave it to them he said it would be 3 hour wait time. 30 min later he called and me and said he was going to refuse me service. Then he denied ever dismantling my tires or remounting them. He denied putting beads in them and said all he did was rotate them. Which is odd because they were all mounted black wall and are now mounted white letters out! This manager and his staff are incompetent and unprofessional to say the least DO NOT RISK taking your tire care to these liars! You will be sorry! God knows I regret it. Fully!

Pa
Review №3

Nice work. Job well done. Thank you.

Pa
Review №4

We got real good prices buying tires.

Ma
Review №5

Overall just a bad experience. 3 hrs to get oil change and alignment check… and we set an appointment. Pretty sure our oil didn’t even get changed. Do not recommend this Big O Tires

Mi
Review №6

Always friendly and helpful. So glad they helped fix my tire and get the screw out so I could get back to my day.

Ea
Review №7

They fixed our flat! Thank you😊. Everyone was so kind while we waited

Da
Review №8

Great example of customer service!! Great place

Iv
Review №9

Great and fast service my go to for everything my car needs.

Wi
Review №10

David was excellent. Took the time to go over my options and helped me pick the right tires. It was pretty busy and he kept his cool and was very professional.

Ad
Review №11

Overall I really do trust and use Big O Tires. Its where I buy my tires from and do my alignments. However this location just cant do it. I went in with a new suspension system all correctly installed. They said it could not be aligned. So I went down the street to les schwab and they did it without any issue. I will still use Big O Tires but never this location.

Tr
Review №12

Squeezed me in at the end of the day to get the A.C. charged in my work van. I appreciate it.

La
Review №13

I have never had a bad experience here over many many years.

Sh
Review №14

They are always great to work with. They have always done honest work for a good price. Been going for almost 20 years and would highly recommend.

pa
Review №15

Went in to get tires rotated (free service when you buy from big O). They were quick to get the car in and service done within 30 minutes. It is first come first serve, and they were not swamped at the time. Great job by their team. I felt they communicated well with each other. Thank you for the great service.

Ke
Review №16

Been coming to Big O for 42 years and they have good tires and mechanics

St
Review №17

We were in need of two right side tires due to damage caused by hitting a curb. The tires were very new to begin with but numerous other places would only sell and mount four tires. I could understand this had the tires been worn to any extent but this was not the case. Big O told us to come on down (after they checked to see if they had the same tire in stock) so they could have a look at them (no one else even offered to look at them) to see if the tires were in fact new enough to just replace the two. They were as I said, new enough to change out just the two thereby saving us hundreds of dollars and also earning our repeat business. Will definitely be using Big O again for my automotive needs.

Ke
Review №18

The service was good, Big O fixed my truck in a decent amount of time. I am so happy that I decided to check them out! The other place I went first was trying to price gouge the hell out of me. Big O was $500 less than the other place and didnt do anything unnecessary. Thanks sincerely Big O!

Da
Review №19

Big O tire usally is fairly priced on service work. Although the Nampa location was 200% higher in prices that other local shops. They where not to clear on how long it would take for a transmission fluid flush and change. 3 hours seems extremely long I would not recommend the Nampa Big O tire for service work.

Mi
Review №20

Just had my emissions tested. They were fast, friendly, and its refreshing to see a business that isnt afraid to show their faith to people through the scriptures in their showroom. All around a really nice experience.

Tr
Review №21

Great service. Always do a good job!

Ad
Review №22

Great help and people there

Ch
Review №23

Spendy... 65 to replace valve stem.. which would have only been $6 at les Schwab

Da
Review №24

Best tire place in town. They took a look at my breaks and suspension. I feel they are trustworthy cause they said there is nothing wrong at all.

Se
Review №25

Very good service and good prices. They accepted walk ins. Very large and comfortable waiting room. Complementary popcorn and coffee.

Jo
Review №26

Pulled my vehicle in quick and gave a thorough inspection along with my tire changeover.

Br
Review №27

Great service... very friendly ...reasonable prices

In
Review №28

Great service and prices!!! Friendly and helpful staff..

Ga
Review №29

Took care of my flat tire. Very friendly and helpful.

Jo
Review №30

The three times Ive been in there Ive always been greeted by friendly and helpful staff. I had to have a few things done and they found every way possible to not charge me excessively. That alone will keep me coming back. Theyre honest.

De
Review №31

Had my emissions tested, was in and out quickly.

Mi
Review №32

Had a flat tire ran over something stopped at big o and they had me on my way in a little over any hour not bad for no appointment

He
Review №33

Place does good work and finishes pretty quick. However, Comparing 2 tire shops that offer the same services, Les Shwab has won me over for their customer service. Called ahead to Big O and was told if I made it by 530 I could get helped. Showed up at 534 and was turned away by the owner. I was able to call les shwab right after and even them being short staffed also, they offered to stay a little bit later to get this done for me. During these hard times it’s the little things that matter and it’s the little things that keep your customers.Happy holidays.

Ya
Review №34

Very quick they done my tire.

Cy
Review №35

Needed them to check a car before I bought it. They got me right in, gave it a thorough inspection, and had me on my way within an hour. They found a couple of issues, and I will be bringing the car back to them when its time to get them repaired.

ri
Review №36

Always starts with a friendly staff. They greeted me as soon as I arrived and asked how they could help. I had a nail in the tire and it cost $10 to fix

Da
Review №37

Its was good service! They replace the new tire I need it. Fast and quick

Je
Review №38

Initially I was excited but that quickly turned to disappointment when Big O tires website allowed appointments to be scheduled on July 4th. In addition to giving the impression that they would be open their ad was for a Fourth of July sale on tires? I set up an appointment online at 9 a.m. however when I arrived at 8:45 am the shop was empty. Considering there was not a sign posted indicating they were closed for the holiday I ended up waiting a half hour for nothing. All the while my tire was leaking air which turned out to be from a faulty valve stem on a new tire I purchase there two weeks prior. Now listen maybe I should have known better and I dont mind businesses being closed on a major holiday but please add a banner on your website and for crying out loud dont let me book an appointment on a day which you are closed.

Te
Review №39

Big O is honest, friendly, excellentValue. I reccomend them to friends and family. Its more than just tires!!

Ti
Review №40

Awesome customer service and a great price!! This is a fine automotive service crew here!! If youre in Nampa/Boise, ID and need tires or service this is where you want to go. The staff is friendly, knowledgeable, fast, professional, and very helpful!They rescued me from a blowout down the road. When we arrived, their team was waiting with floor jacks and tools in hand -like a professional pit crew. They had my vehicle in and out with 4 new tires mounted, balanced, installed, and had the spare back in place ALL in less than 15 minutes! And the price was more than fair.These guys have a great sense of team and work efficiently together to the customers advantage. Few places exist that deliver such a high level of service. Thank you!!

Br
Review №41

I went in to receive a quote for ball joint replacements on my truck. The guy working at the front desk was smarting off to another employee about trailer tires and how he thought it shouldnt be hard to figure out. So, were already off to a great start. I was told that i wasnt going to be given a quote because theres no way of knowing what I actually need until they look at the truck. Could be ball joints or something else. I understand that but, the guy was very rude and disrespectful. He told me that other places will use parts that arent going to last and hed do the best work, regardless of the cost. I asked for a general number, he said $10 more than the last guy you talked to. I looked at him and said really? He then said maybe $1,100 for both sides but who knows. That sounds like a ton of money for the job. The parts are maybe a couple hundred dollars. If you dont want to do the job, dont be in the repair business. If you want more work, help the customer out with a quote that proves youre the best option, even if you cost more. Getting the actual cost for the parts and expected labor times would have been completely reasonable and not hard to do. You could even include the cost of other possible issues you might think Id have so I know what Im getting into. Ill never be back. I was hoping that the new ownership change would make this place better but for me, it hasnt. Still the same awful service its been for years.

Ja
Review №42

Big O Tires has always been there to help when I need it, whether it’s something big or a last minute appointment. I have never had a bad experience with them. 10/10 would recommend! Super quick and fair pricing!

BR
Review №43

Went in for some new tires. While the wheel were off they noticed the front brake pads were almost metal to metal. In and out with new tires and brakes in a little over an hour. Thanks guys

Ca
Review №44

These guys are awesome, family friendly and professional. Took care of both my vehicles - tires, alignment, oil service and my little one liked her balloon and popcorn while hanging out in a clean comfy waiting area. Thanks guys for taking care of our fam!

As
Review №45

This is the only place I will take my car.

Ca
Review №46

Ordered up some mud tires for me I was having trouble finding. Took two business days but we got em.

Os
Review №47

Quick diagnostics for my car for free.

L.
Review №48

Exceptional value and service. Knowledgable, helpful, and friendly customer care

Ke
Review №49

Youve heard horror stories about mechanic shops before but this shop is amazingly honest, truthful and sincere! They always had my best interest at heart and werent just out to take my money. They could have because Im not the mechanical type but they didnt take advantage of that, they even offered several other solutions to my problem that didnt benefit them! If you want genuine honest service, please do not hesitate to use this shop. Everyone there was honest and truthful with us, especially Operations Manager, Chris Lyons........THANK YOU and God Bless You!

St
Review №50

Very good service from the guys up front kinda homely atmosphere and very quick in the back my car was in and out its a very professional establishment

Gr
Review №51

On 9/22/19 I purchased a new set of tires from this company from Samanuelito Luna who was very professional but had to have them ordered due to lack of stock on 9/23/19 I returned to the shop to have them installed the floor manager Chris Lyons had to stop a technician who was installing the tires I ordered onto a different vehicle which caused about a 30 min delay. On 4/16/20 I used the tire insurance I had purchased to have a flat repaired again I delt with Chris Lyons who was helpful and respectful as well as professional but the issue was that the tire returned to me was the wrong size and considering that I purchased the tire from this exact shop seems odd the staff was very apologetic and even gave me a free oil change for the inconveniences but this could have been avoided if they had just checked their computer system to be sure of the tire size. On about 3/26/20 I had a catastrophic failure in the right front tire of my vehicle meaning it flew off while driving on the highway which caused some service damage to the fender and bumper I called Big O to see if they could explain why this would have happened they then sent out a mechanic to check the bearings and struts and other parts to see where the failure could have occurred after a through inspection the mechanic was baffled and said the only thing he could think of was the lug nuts could have been over tightened causing stress cracks that caused them to fail and allowed the tire to depart from the vehicle but because when the tire did depart from the vehicle it took the lug bolts with it there was no way to tell for sure but the rest of the components on it where in good shape. So I guess after thinking about it the crew at Big O was very respectful and professional with good costumer service skills just the mechanical and logistics where lacking

Ta
Review №52

This is our go to tire shop! oil changes, brakes, ect!

St
Review №53

Price of the tires was fine. Charged me to get rid of old tires....ok. Charged extra to mount and balance.... not happy, but ok(I would expect that if I buy tires from you, the cost of mounting and balancing would be included in the price of the tirees).$80 TO ALIGN THE VEHICLE???????????Total time in the shop from pulling car in to the time I got back in the car was less than one full hour. I would have been ok paying a full shop hour for ALL THE WORK DONE.To charge a full hour to do 15min worth of work on the alignment(I timed them), is dishonest, outright theft and immoral. I will NEVER do business with Big O again.

Al
Review №54

I was just in to have a nail removed from my tire,they are the best people to work with,they are very helpful

Te
Review №55

Theyre quick theyre polite got good prices on used tires I would recommend going there for all your car needs

Jo
Review №56

Great team of tire experts. They got me in and out quickly. Very accommodating and helpful. Fantastic work guys!

Na
Review №57

These guys are FANTASTIC at what they do!Absolutely recommend for emissions testIve been to many and these guys are the best!9/10

Lo
Review №58

Chris is AWESOME! He was super helpful when I called about needing a set of used tires and he went above and beyond to make me happy and provided satisfactory service. This is a trust worthy and reputable company who I will be giving business to again. Friendly people who seem like they actually want to take the extra time with customers to help them out with their needs. Big O Tires in Nampa...go see them!

Tr
Review №59

Horrible service I came in 3 weeks ago talked to chris lyons about ordering perrili tires for my Mercedes he statrd 5 days here it is 3 weekends later so I called put on hold for 1 hour yes unbelievable 1 hour so I hungup. I will take all my business as well as lupo motors business as well as kendall motors business to less Schwab.

Tu
Review №60

Bought tires less than a year ago. They went bald and down to the wires. They stated because I declined an alignment my tires are no longer under warranty. I had to buy all new tires again. I was never offered an alignment and if I had I would not have declined one. Also no where in the paperwork does it say anything about alignments. Now I am out 800.00. Never again.

Lo
Review №61

Poor custom service! Will never go back

Po
Review №62

These guys are hands down the best place for tires in Nampa. They will bend over backwards for you. Best deal on tires and they will go the extra mile to make sure the job is done right.

Je
Review №63

Had a bolt in tire came in and fixed in 30 minutes. 10.00. Great staff

Ma
Review №64

Waited an hour and a half to get new tires put on. Talked down to and tried to up sell the entire time. Won’t be back.

Ti
Review №65

Very helpful! Family run too. Even made an appt for our other vehicle!

Ki
Review №66

Amazing service quick and affordable. Pleasant associates.

Ja
Review №67

Best tire store in nampa

La
Review №68

Just traveling through town, stopped to have some lunch and noticed a screw in my tire. Went to Big O and had it taken care of.

Ja
Review №69

They let my 77 year old father walk home without getting him a cab or offering a ride

Er
Review №70

Big O Tires have repaired cars for me where other auto shops have not. Now I always come to Big O first. The Nampa branch has the business characteristic of fair pricing.

ma
Review №71

Great fast service. Really happy with my tires 🙂

Pa
Review №72

We were headed to Utah on our vacation from Central Oregon. We got a flat tire on I 84 and I called the tire store. Confirmed price of 4 tires and headed over after we got the spare put on. The shop had the tires ready to go and people to work on the trailer the minute we got there. We found out there was problem with the wheel so they ran and got us a wheel and had us on the road within an hour. They were great! Wish there was a Big O tire near where we lived but there isn’t. Great service and friendly staff.

St
Review №73

Super fast service. Four tires and an oil change in an hour and fifteen minutes.

In
Review №74

Great service and good prices What more can I ask for?

Er
Review №75

Had my car aligned even without an appointment they got me in fast and completed the job quickly.

To
Review №76

Super store..great place..all about cust service

T
Review №77

Couldnt have been better

Is
Review №78

Got two tires from here that they had to order had some issues getting them in on time because of the holiday on Monday but when they did finally come in they were able to hook me up with some wheel weights. Glad they tried to help out after the mess up.

Da
Review №79

The service writer was very rude the technician was very polite and was able to fix our flat

Ta
Review №80

These guys were great. They drove to my house to fix a problem with my tires.

Jo
Review №81

Great place for tires and any kind of service work.

Sn
Review №82

Absolute joke!!! Worst customer service I have ever experienced!! Dont bother calling in before you come into the store to make sure they have tires that you want in stock, they will just lie to you and say they do. Drive all the way from ontario oregon to the nampa store, just to find out the guy didnt even check his computer to see if the was any stock. Will never use this company ever again.. shoot I bet I could get better service from the dude on the side of the street.

La
Review №83

Chris really took the time to help me with my questions about my tires and gave me great options. I will be back!

Ch
Review №84

Fast and friendly emissions tech. Thank you!!

Be
Review №85

Ive been buying tires there for years! New owner, with even better service!

su
Review №86

I always get fantastic fair service from Chris and the crew at Big O Tire in Nampa.

Ri
Review №87

Great to wheel and deal with, took good care of me

DE
Review №88

Came in for a flat repair and they were so helpful and kind. Will return

va
Review №89

Had my oil changed and it didnt take long at all

Ma
Review №90

Very g00d

Ge
Review №91

Really helpful. Thank you guys.

Sa
Review №92

Very unsatisfied. Received a quote for new tires then was told they dont have the tires

Ka
Review №93

Wonderful care of my car

Ra
Review №94

In and out with utmost professionalism

Cy
Review №95

Nice Guys!!!

Mi
Review №96

You guys are awesome

Re
Review №97

Fast emissions testing.

Jo
Review №98

Great service and detail.

Ag
Review №99

Good service

De
Review №100

Got hassled for not having paperwork this place sucks balls also they order out tires they have nothing in stock id rather go to Wal-Mart

Information
17 Photos
100 Comments
4.5 Rating
  • Address:1222 Caldwell Blvd, Nampa, ID 83651, United States
  • Site:https://bigotires.com/location/ID-Nampa-83651/012991?utm_source=google&utm_medium=maps&utm_campaign=google+maps
  • Phone:+1 208-442-6551
Categories
  • Brake shop
  • Auto tune up service
  • Tire shop
  • Car repair and maintenance
  • Mechanic
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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