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Mercedes-Benz of Nanuet
99 NY-304, Nanuet, NY 10954, United States
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Mercedes-Benz of Nanuet
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Pi
Review №1

My husband and I bought our third Mercedes through the Nanuet dealership this month. As always, the experience was efficient, easy, and enjoyable. Juan Rodriguez Caraballo was our sales representative, and he is simply the greatest. He is knowledgeable, friendly, and the key to the efficiency of the buying process. I literally discussed on the phone the car we wanted on Friday and he did the rest. We picked it up the next day on Saturday! As said, this is the third car we bought with Juan as our sales representative and he is the best and one of the reasons we continue coming back to Nanuet Mercedes whenever we are in need of a new car. He also is fantastic at explaining all the features on the new cars. And with the technology in them today, I need all the help I can get so am so appreciative of that. Thanks Mercedes of Nanuet and thanks Juan.

Yu
Review №2

I had the most amazing experience in getting my new Mercedes-Benz GLS with Edgar! he made sure everything was smooth and was so helpful especially because I have two babies under two I needed the quick transfer of cars. I would 100% recommend him any day to anyone!

sh
Review №3

I absolutely hate the car buying experience. My salesman was Juan. I called him told what terms I could agree to regarding financing and that I did not want to come in until everything was finalized. In my past experiences the dealer will have you there all day and give you a horrible deal. Juan was great. Very knowledgeable, patient and thorough. Overall it was a good experience. I was in and out so fast. They will be my new dealer and I’d recommend to friends and family without a doubt.

Bo
Review №4

Our Service advisor Edgar Pena was outstanding and went above and beyond with excellent service.

Ra
Review №5

This is the second car I am buying from MB Nanuet. Both the times my experience with Edgar and the entire team at MB Nanuet was phenomenal. They were very professional and courteous, patiently addressing all my queries and concerns. At no point, they put any pressure on me or my decision, unlike most of the other dealership.Thank You Edgar and team for such an awesome experience.

Ha
Review №6

I have been a MB customer for over two decades for two significant reasons. The first is I love the automobiles MB makes. But equally important are the people who I deal with. Danny Siegel, Kevin Fox, Joe Gallagher and everyone now at MB Nanuet have consistently made acquiring, leasing and driving an MB as effortless as possible.Last month I unfortunately was involved in a serious accident - cut off on the highway - that left my car upside down and totaled. Besides the fact that the MB construction probably saved my life, Danny Siegel and company made it a priority to find me a new car in record time, which is remarkable considering the paucity of vehicles available due to the semi-conductor shortage. Not only did MB of Nanuet find me a car quickly, but they produced a superior vehicle a GLC with AMG night packaging and extras that almost immediately relieved the trauma I experienced immediately following the accident.It was a rough period for and yet Danny, Joe and their team went out of their way to make the cars acquisition swift and seamless. Though its become harder and harder to come by, loyalty still matters to me as a customer. And when I see an organization acting so diligently on my behalf, with sincere concern for my welfare and safety, why would I be foolish enough to even attempt comparison shopping.I am so grateful to the team at MB of Nanuet for turning around a stressful situation into one where I could exhale with relief.

Bo
Review №7

I have two sprinters and Billy handles all the maintenance on them. He really knows his stuff and I trust him completely. He keeps them running great!!! I wouldn’t go anywhere else but Nanuet.

Su
Review №8

Just leased another car from the Mercedes dealership in Nanuet. While I live in Manhattan, where Mercedes offers closer locations, Ive always found Rich Hesse and the Nanuet dealership to be exceptional, in terms of competitive pricing, customer service, and the efficiency with which the Nanuet dealership operates.

Do
Review №9

Great service staff was friendly and attentive. Sam was very helpful in guiding us towards the purchase of our first Mercedes.We were in and out quickly which was key while having a toddler in tow. Would love to do business with them again in the future.

lu
Review №10

Fred took good care of us!My daughter got her GLA rhat we were searching for! Thank you!

JJ
Review №11

MB of Nanuet: you must be so proud of this team: Rene Garcia and Juan Rodriguez-Caraballo! These guys make it so easy. I got already several cars from you, but this was the smoothest transaction ever. What a pleasure to work with them. And, wow, what a beauty…

Sc
Review №12

My wife and I recently purchased a vehicle from Mercedes-Benz of Nanuet. Our salesman was MIKE MESSINA. He is absolutely a class act and made the entire purchasing process easy as could be. It only took us half an hour to an hour to complete the entire process. Including paperwork. When you need another Mercedes ask for Mike Messina. He won’t steer you wrong.

Mi
Review №13

My experience with MB Nanuet - specifically Mike Messina - was outstanding. He was extremely friendly, accommodating, and patient. I had difficulties with the car I was trading in and he solved the issues quickly and efficiently. So happy with the whole experience and my new car!!!

Ch
Review №14

When you drop-off your car for a service, the technician records a video clip going over the problem and he/she will send it to you for your approval of the service. The way they present it is interesting like TicTok. You can expect far better experience from Nanuet, compared to one from Benzel Busch. Highly Recommended.

Ma
Review №15

So i dropped car off because i had i check engine light on. They told me that a water temperature sending unit was faulty. They wanted $28 for the part and $800 for labor.. I was like what. So i bought the sending unit and replaced it it less than 15 min. I dont know if the service people make commission but $800 for a 15 min job is absurd. So if bringing in your car for service be carful. And always get a second opinion.

Ge
Review №16

Jonu Sam was my dealer and he was amazing. I believe he spent more time on this deal than any he has done all year but he was extremely helpful, patient and professional throughout the whole process.

Dy
Review №17

Chris was very helpful he was informative and made me feel appreciated. He made the process easy and transparent. I’m sending all my family and friends his way when they need a car.

Ch
Review №18

Great experience at Mercedes- Benz of Nanuet! Tony Coban was very professional, knowledgeable, and friendly! I will be recommending my friends to go see Tony!

Ke
Review №19

Chris Bartolini was very helpful and answered all my questions. Chris provided great customer service and experience. Mercedes-Benz of Nanuet is the place to go. Thank you Chris!!

Bi
Review №20

Walked and purchased a car for my son. Was not judged by my appearance. Treated professional and greeted properly. Highly recommend over pepe of white plains or new rochelle

Th
Review №21

Mr. Bartolini was a joy to work with. His professionalism, product knowledge, and outstanding customer service were greatly appreciated. He made our transaction a very simple and understandable process. After consulting with multiple dealers we felt very confident in giving him our business. Mercedes of Nanuet earned customers for life because of Mr. Bartolini. My wife Wendy and I look forward to enjoying our new Mercedes! Thanks again!

El
Review №22

Joe Melso found me the vehicle I needed. He was very attentive and thorough. I look forward to working with him on other vehicles in the future.

Do
Review №23

I bought my sprinter van through Nanuet Mercedes. I worked with Joe Melso and he made the sale smooth and easy. 5 stars.

Ch
Review №24

What a great experience! These guys really made it special for me. John was great! Super helpful, patient and answered all my questions and concerns honestly. Joseph brought it home! I was brought to tears of absolute joy. Thanks for the tissues guys :) My dream is a reality.Mercedes-Benz of Nanuet I would absolutley refer you to All. Solid People you are. Thank you again for making my dream EVEN better than I imagined. I hope to be back (after I drive this beauty)

Pe
Review №25

The dealership is very professional and provides excellent service. I believe that everyone who works there is truly interested in what is best for the customer.. Joe Horneman answered all my questions and guided me down the best path for my situation. I could not have made a better choice than buying the GLC300 SUV.

Eu
Review №26

I just want to take the timeout to thank Edgar Peña my Sales Specialist for taking great care of me and a special thank you to Rafael for pushing the deal through for me no matter what the odds were! At Nanuet Mercedes it was not business but it was personal! That’s why I’m coming back again and again. I’m truly grateful!

K
Review №27

I cannot express enough how amazing George Rudaj is. My experience purchasing a car with him was easy and amazing. George was extremely helpful and went above and beyond in helping me . His patience and professionalism is outstanding and the only reason I would work with Mercedes and will continue to do so. I highly recommend anyone looking for a car to work with him as he is knowledgeable and prompt with everything.

Ol
Review №28

Special thanks to Jonu Sam!He’s really responsible, replying in a fast and efficient manner, quite informative and helped us complete our transaction in a timely fashion.I enjoyed the entire process a lot at the store of Nanuet! Really appreciate that!I’ll recommend Jonu Sam and this store strongly!

Do
Review №29

This is my second time purchasing from Mercedes-Benz of Nanuet and as always it is a pleasure. Juan was very professional, patience and knew exactly what I needed in a vehicle. I highly recommend this dealership and Juan knowing that you will be a very satisficed customer.

wo
Review №30

If I could I would put 0 star the worst center I have met ever!!!I bought vehicle in February and still have temporary lisence plates and if you bring vehicle in service department it will last forever

Ji
Review №31

Excellent Service! Bill Ackermann was professional and courteous. He went above and beyond!! Def recommend.

ch
Review №32

Joseph was incredibly nice, he wasnt pushy, and as corny as it sounds, he really seems to have a passion for these cars. Joe is NOT your typical car salesman, and that is a good thing! Easily the best car-buying experience that I have had so far.I guess I am not on team BMW anymore.

Tr
Review №33

This was definitely the easiest transaction I have ever done thanks to my salesperson Edgar! Within One hour I was in a new Mercedes! He took all my concerns into account and fit me in the perfect car! THANK YOU he is a definite asset to your dealership, not a typical salesperson, this is my 3rd car from Nanuet and couldn’t be happier I will definitely recommend your dealership and Edgar to all my clients.

Al
Review №34

There’s no better MB dealer period! Been with MB Nanuet for many years and have never had anything but a great experience. Dave Cohn has been my go to salesman since the beginning, he always takes the time no matter how crazy the day is to answer any questions even months after purchase. He has taken time to show my wife every feature of her new car to make sure she’s comfortable before leaving the lot. You can buy a car anywhere, you can’t buy the experience you get at MB Nanuet.The owner Rich always comes out to say hello and make sure everyone in the floor is taken care of. The service department, Jose Mena and Pete in the garage keep us running and make sure a loaner is available even for the simplest of repairs or basic service. Would give 10 stars if I could.

Mo
Review №35

The service I received at Mercedes-Benz of Nanuet was nothing short of incredible. Edgar Pena provided excellent service and made the decision making super easy. I provided him with all the features that I wanted in my vehicle and he delivered. I couldn’t be happier with my purchase. Every interaction with the staff at Nanuet was extremely genuine. Thank you for a seamless and stress free experience.

Mi
Review №36

I was very pleased with the professionalism of the entire staff at MB Nanuet. Juan Caraballo was extremely helpful during the buying process.

Jo
Review №37

This has been the easiest car buying experience I have ever had. The team at Mercedes-Benz of Nanuet is amazing, and my salesperson Joseph really did everything he could to make sure we were happy, and we really really really are. He even called to follow up to make sure we loved our new car! He feels like family to us now, and we also got a really beautiful car out of the deal, too 😉

Ja
Review №38

Joe Melso. First, best, and easiest out of state buying experience I didn’t know I could have experienced. I was nervous, but Joe made every single step easy. Highly recommend him, whether you are in or out of state! Thanks, Joe!

Ch
Review №39

Purchased my 5th car from this dealership yesterday. Sales team, in particular James Fede are professionals and make the car buying experience a pleasure. Moreover, the service department, again in particular, Bill Ackerman are first rate. From the day you walk through the door to caring for your vehicle during ownership the team here is first rate, would not hesitate to recommend MB Nanuet to anyone.

Pa
Review №40

Chris B. was very helpful and answered all of my questions. I would definitely shop here again!

Ar
Review №41

I recently purchased a car at Mercedes Benz Nanuet. And I want to thank George Rudovic for the amazing customer service, he is amazing salesperson he made the process very easy and got us amazing deal. I highly recommend visiting George for your Mercedes Benz purchase. He is the best!!

Ma
Review №42

Overall incredible experience getting my new car at Mercedes-Benz of Nanuet - especially with the help of Joe Horneman. He made sure I got the best price, answered all my questions and was accommodating to my requests and made himself available whenever I called or needed anything. Even after I picked up my car, he checked in with me weeks later to make sure I was happy and wasnt having any issues. Great guy and a great dealership. Wouldnt go anywhere else, to anyone else! I was anxious about the process of getting a car, finding the best price, etc., but overall my experience was seamless and easy. Really fast turnaround. Would 100% recommend!

Ju
Review №43

Mercedes-Benz of Nanuet is amazing! Overall experience with Jonu Sam, he is the best. Everything is so quick and easy to get my 2nd Mercedes. All my family members are always on the service here through Sam. I would definitely recommend!

Ce
Review №44

I had the most amazing buying experience at Mercedes Benz of Nanuet, I was happy to find what I was looking for and they made the process super easy and stress free. I have to give a big shout out to my sales consultant Juan Rodriguez-Caraballo he was very attentive and was not pushy or condescending at all, made me feel like my business was important to him and made sure I was happy with my purchase. I was able to extend my warranty and insured my tires which is very important when it comes to luxury vehicles, one less thing to worry about. You guys have earned one more loyal customer :)

ma
Review №45

As close to a 5 Star dealership you can ever deal with. Always above & beyond.

AS
Review №46

Beautiful building, plenty of help, great service

vi
Review №47

My guy Tim @ Mercedes is truly the best! He constantly looks out for me and my company. Jim Jordan in Finance rocks. If your looking for a Sprinter look no further!! Tell them Vinny sent you.

So
Review №48

❤😍 better than Paramus, bought a car from Paramus Mercedes if i would have known before wouldhave purchased here.

Ab
Review №49

Big thanks to Jonu Sam!! He was so helpful and and answered all of our questions.

Ca
Review №50

I recently leased a new vehicle from Mercedes of Nanuet. They were amazing they gave me an amazing deal and exactly what I wanted. My salesman James fede made the process flawless for me. He handled all paperwork and was in constant contact with me before I picked up my car. It was so refreshing to know that the only thing I had to do was come in and sign papers. After I was done in the finance office he explained every feature to me and answered all of my questions for me. I will and have definitely recommended him to anyone looking to buy or lease a Mercedes.

Ka
Review №51

I had the best experience with Mercedes Benz of Nanuet. John Geraci made the whole process seamless from start to finish and I am loving my new car. Thank you for taking such good care of me!

Ry
Review №52

Joe Horneman was very helpful with my purchase. Love our mb. Best dealership experience

Ni
Review №53

Staff was rude especially John. Never going to give them my business. Didnt honor price. Going else where.

Ke
Review №54

I purchased another vehicle from Mercedes Benz Nanuet and was lucky enough to have Fred Gruber as my sales associate. He had the car that I was interested in prepped and ready when I told him I would like to take it for a test drive. He then delivered my new vehicle to my home and was extremely patient and thorough explaining the features. MB Nanuet has been great throughout the pandemic and has come to my house and picked up my vehicles that needed service.

Jo
Review №55

Had a wonderful experience with Chris Bartolini, he answered all my questions and was very honest with all his answers! I would definitely use him again in the future!

Co
Review №56

What a pleasure it was to work with all the staff at Mercedes Benz of Nanuet. I personally worked with Joe Horneman and he made the process as easy and fast as possible. I told him exactly what I was looking for and he made all of those possibilities come to life. I would highly recommend this dealership!

Ni
Review №57

Chris Bartolini was very knowledgeable and helpful.

Ba
Review №58

The owner did not honor the price agreed upon, which was quoted to me by a Mercedes sales representative and accepted. We had a “deal” The owner tried to re-trade the deal for $10,000 more. Shame on him and his dealership.

Fa
Review №59

Fantastic experience at Mercedes. Mr. Jonu Sam is very knowledgeable, super nice and very accommodating. He took his time, explained everything to me and was just so patient and kind. We plan on purchasing another Mercedes from Sam!!Additionally, Billy assisted us with the paperwork and was equally as great!! I highly recommend Mercedes Benz in Nanuet!

Mu
Review №60

I am very happy with my purchase.. it was a very quick and easy process.. thank you Tony for all your help..

Ba
Review №61

Joe Melso was terrific. Very good service.

Ja
Review №62

Everyone at Mercedes Benz of Nanuet are very professional. I recently had the pleasure to work with salesman, Edgar. He was very knowledgeable and understanding of our needs. We bought another Mercedes thanks to him. I highly recommend visiting Edgar for your Mercedes Benz purchase.

Ed
Review №63

I was looking for a Mercedes S560. I went to multiple different dealers, and either they offered me horrible deals or it was a bigger headache. Next, I went to Mercedes Benz of Nanuet where Tony Coban works, and he quickly found and offered me a great deal with everything that I was looking for. The way this man worked shows that he really cares about helping and getting the best for his customers. Tony Coban is an amazing dealer and Im only going to him later on. Highly recommended.

I
Review №64

If I could give more stars I would. I have owned pretty much every cars from used to lease, affordable to luxury and this dealership was the most impressive place I have ever dealt with. Not only they had perfect shaped and maintained lists of pre-owned cars but our rep Christopher with their financial team was incredible and very helpful. I’ve actually waited couple months to write a honest review and again, 5 stars are not enough to rate them. they are the best!

Ga
Review №65

Was in the market for a brand new Sprinter cargo van. Came across with Mercedes of Nanuet and gave them a call. Tim handles all the commercial sales for Sprinter and Metris vehicles, make sure to ask for him. Reasonable prices, friendly and professional service. Love my new gasser, thanks Tim and the team!

Ja
Review №66

Great experience all the way around. Highly recommended. Juan Rodriguez took me through the process from start to finish. Completely honest and forthright. Found me a great CPO Mercedes (I always buy CPO), laid out a great deal and kept to his word all the way through. Excellent communicator all through the process, everything was handled very professionally. When it came time to close the deal, Mike Steinberg, the business manager, was terrific. He answered all my questions about the numbers (I ask a lot of questions) completely and patiently and showed no signs of annoyance when I asked him to clarify the deal yet again.Buying a car can be stressful. It’s a big purchase and people tend to be suspicious of car dealerships. Based on my experience with Mercedes of Nanuet, they are trustworthy and get my highest recommendation. And Juan Rodriquez gets five stars. They even offer free car washes after you purchase! All good.

Ka
Review №67

During the search for my next lease, I must say I had the best experience at Mercedes Benz of Nanuet. We worked with Edgar and he was able to get my husband and I into vehicles that best fit our lifestyles. He was so patient with me as I was indecisive on the GLC or GLB. Not once did I feel rushed into making my decision and he really cared about giving us the best deal. Thanks to Edgar, Mercedes has definitely gain a new customer for many years to come and I definitely look forward to working with Edgar in the future.

An
Review №68

Excellent Customer Service. Really know how to treat customers. Tony Coban was a phenomenal salesman. Always answered my texts and was able to purchase a CPO E class with ease. Highly recommend! Also, great prices compared to many of the MB dealerships around the area

Di
Review №69

Chris Bartolini was wonderful and so helpful when answering all of my questions. Best experience here!

Sj
Review №70

Absolutely amazing customer service! Sam, my sales representative, is knowledgeable, courteous, and extremely attentive! Returning customer for sure!

Ma
Review №71

Chris Bartolini is the best! He has gotten my family members multiple cars and helped me get my dream of driving around in a beautiful Mercedes Benz. We’ve been loyal customers for over 30 years.

Gh
Review №72

I leased a GLE from Mercedes-Benz of Nanuet and I had a great experience with David Cohen. He was very helpful and supportive throughout the entire process from start to finish.

Ne
Review №73

Sprinter van was easy to purchase and work with Joe. Drove ftom NY to NV total of 2,800 miles. Handles well, amazing driving with safety features to alert when drivers approach, when come up to another vehicle or passing.

Am
Review №74

I had an extremely positive experience buying my new car at Mercedes Benz in Nanuet. My salesman, Joe Horneman, was knowledgeable and dedicated to making my experience a great one. He succeeded!

Mi
Review №75

It’s my second purchase from Mercedes Nanuet. The dealership is great and everyone is very helpful. James Fede was my salesperson both times and is awesome. He takes the time to really help his customers. No pressure - just help making the right decision. Thanks James!

Ar
Review №76

The Best Mercedes-Benz Dealer…I Recommend To Everyone…Thanks To James Fede…

Al
Review №77

The service department & parts department is awful. I called to order two tires at a cost of $560. As soon as I got there they changed the price to $680 because I didn’t choose to use their service department to install the tires. Just a sleazy & unprofessional practice & they didn’t even care to make things even remotely right for me considering one hour of my day was totally wasted. Every single interaction I’ve ever had with their service department was AWFUL. When I return my lease & buy from a competitor this would be the reason why.

Fa
Review №78

My experience at Mercedes Nanuet was amazing! The process was very smooth and Jonu Sam was very friendly and helpful. I would definitely go back there for my next car.

Pe
Review №79

I needed an upgrade to my work vehicle and Joe Melso really came through! He helped me pick out the best Sprinter for my business. When I expand, I am coming back to Joe for another one!

Va
Review №80

Great experience with Joe Horneman — this will be our 2nd time leasing a vehicle with him, and we’ll continue to do business with him moving forward. He’s friendly, super responsive and straight-forward. He gives great input and never gets pushy. Thanks again Joe

Ro
Review №81

I have been a MB customer for over 25 years. During that time I purchased MB’s from MB of Palm Beach as well as Benzyl Busch in Englewood NJ. I have used my Benzyl Busch salesman for 25 years. He recently changed to Prestige MB in Paramus NJ. He is still a very good salesperson and has and still always tried his best to satisfy my needs. However, I now find that Prestige MB is too large and hence not as willing nor able to satisfy my needs easily. Very recently I was introduced to James Fede at Nanuet MB. He is absolutely an amazing salesperson who has done everything possible to provide me with the best service in every way. I recently (3 weeks ago) purchased a 2021 AMG GT. Everyone that I dealt with at Nanuet was super friendly and above all very helpful.About 1 week after I got my new car it wouldn’t start. I called James Fede on his cell phone not realizing that Wednesday is his day off. Within minutes he hung up the phone and arranged for a Nanuet MB service call to my home. He also had someone from the dealership call me and arrange for a loaner because my NEW auto had to be towed back to the dealership. My service advisor assigned to me was Afraz Nabijan. He too was amazing. He kept me “in the loop” very often until my auto was repaired and checked out and ready for pickup 3 days later. I must commend everyone at Nanuet MB for the service provided to me. You have definitely made a new customer and be assured I will recommend James Fede and Nanuet MB as often as I can.Thank you ALL at Nanuet MB.

Ju
Review №82

Great buying experience. Sam was very helpful and provided all the information to make an informed decision.

Si
Review №83

Just leased AMG and have been with MB of Nanuet for over 20 years. Juan Caraballo is exceptional sales person and very patient and accommodating Highly recommend

me
Review №84

I visited three different Benz dealers before deciding on MB Nanuet. I was impressed by Tony Coban in particular. He had a no-nonsense approach and did not try to sell me anything more than what I was looking for. I feel I got the best deal available and never once felt pressured. Moreover, the car was delivered to me (over an hour drive) at a time of my convenience (late) and despite the inclement weather (icy rain). Tony also made all the arrangements through my insurer—not an easy task as I was registering the car in PA. Great service, great deal, great car. I’m quite pleased. Many thanks to Tony and the MB Nanuet team.

Ma
Review №85

Nothing but a great experience! I just bought a new car and Angelo was great with answering all my questions and really took the time to go over all the details. Everything was so simple and easy! I would definitely recommend this dealership.

ni
Review №86

Excellent service, inventory and pricing. My trade in was very smooth and super quick. Thank you Juan Rodríguez Caraballo for all the help! I would definitely recommend!!

Ma
Review №87

Thank you Sherri Benecke and David Cohn!! I love my new 2020 GLC 300 4Matic. If it weren’t for both of you, I wouldn’t have this car... such an easy process, no annoying negotiation like with most all car dealerships... it was a stress-free process. Which I can’t say many people have. Thank you for everything! I appreciate your willingness to wait on me and work with me. Thank you for holding the perfect car from the port to my garage! I’m glad I got my first car from you both and an excited for the next one!Mercedes Benz of Nanuet is truly a family, a great dealership with ideal location coming from anywhere! Its a tight knit dealership where everyone is a pleasure to work with.

Ka
Review №88

So disappointed that this dealership doesn’t know about something called customer service. After 2 hours driving we were told that the price would be 2 grand more than the ads, highly not recommended.

Aw
Review №89

When I say that their customer service was on point, I mean that. I am the most indecisive person ever!!! I gave Jonu Sam a hard time and I made him run around like a chicken without a head and that man PROVIDED me the BEST Customer Service EVER!!!!! His attitude and service was Top tier! Not once did he complain, he was so understanding and helpful throughout the whole time. I will definitely go back to Jonu Sam to purchase another vehicle!

Er
Review №90

Thanks Dave, Mercedes of Nanuet.

Ne
Review №91

Superb special order and buying experience with Dave Cohn. Not only was the pricing unbeatable, his knowledge of the vehicle line up and experience made for a perfect buying experience. The dealership had the car ready when promised and it was all cleaned, configured and ready to go. Mike Steinberg was very helpful with the lease paperwork and the additional warranties. Definitely would recommend this dealership!UPDATED October 2020Went back for a second car! The first time I have ever purchased twice from the same dealer-- and consecutively. In these COVID times, it was very difficult to order and receive a vehicle in a timely manner. Yet David Cohn was very helpful and reassuring when we thought the new car would not arrive before expiration of old lease. Well, it arrived the day before. But the same amazing courteous service as always. Highest of all possible recommendations.

Di
Review №92

I have had many experiences with dealerships and salespeople over the years but, John Geraci at Mercedes-Benz of Nanuet will always be remembered for being the best person I have ever worked with. He is the consummate salesperson going above and beyond expectations. Nothing was beyond his ability or his concerns for me as a customer..He is the best!

Jo
Review №93

I’ve had good experiences with Mercedes Benz but the service we received from Daniel and Joe at Mercedes Benz of Nanuet far exceeded our expectations. That only the professionalism, the fact that they kept us safe during this pandemic and making it very easy to do business. Topped it off with a personal delivery to our home was icing on the cake. 5 stars is not enough for the level of service and professionalism we received. Our previous car was going to be our last purchase at Benz, but these two gentlemen has made us a Mercedes Benz family for life. Thank you Daniel and Joe!

Ca
Review №94

My family and I could not be happier with Mercedes Benz of Nanuet group. Joe Horneman has been our family’s sale person for over 20 years. During this time Joe has worked with all four family members and has been able to help us with all of our purchases. There has never been a time when he has not come through in getting us the make, color (both inside and out) and the equipment that fits our budget. He’s always thinking of the customer versus just making a sale. I believe that is why Joe is so good at what he does and why he has such a high customer retention.Very few sales people have Joe’s friendly and trustworthy demeanor. Joe gets to know his clients personally and his genuine and sincere wish for them to be happy and satisfied with their purchase always comes through. The most recent lease for my daughter was not an easy one to bring about. Joe was able to secure a Mercedes that she wanted, not only in color and equipment but also the particular model that she was hoping for. He made it come about within a budget that was comfortable for me. That’s what a good sales person does and that’s why everyone at MB of Nanuet is the best!

H
Review №95

Purchased preowned vehicle here. Great experience. Thanks Sam and Bill!

D.
Review №96

Excellent experience with Christopher Bartolini. Extremely knowledgeable, very honest and incredibly easy to work with. Would not hesitate to recommend him to anyone looking to get into a Mercedes.

Ji
Review №97

My nephew and I enjoyed a very comfortable, and very informed experience, with Sprinter salesperson Joe Melso, at Mercedes-Benz of Nanuet, Nanuet, NY. We had specific requirements in a customized body interior, needed for our garden center/farm market. Also, were pleased to find that they had a 14 body, dual wheel 3500HD in stock. Highly recommend anyone interested in a van of this type, to definitely speak with Joe. Looking forward to a long term relationship with all at the dealership. Jim Van Houten, Van Houten Farms.

Mo
Review №98

Another extraordinary experience at Nanuet Mercedes Benz. Edgar was courteous and professional as always and helped us transition into our new vehicle seamlessly. The entire staff is phenomenal. You will be treated like you are family. Looking forward to enjoying this vehicle, and many more to come from Nanuet Mercedes Benz.

Da
Review №99

We had a great experience with the entire team at Mercedes of Nanuet. Our salesman, David Cohn, was outstanding during the entire process. I couldn’t recommend them more. We look forward to working with them in the future.

Fr
Review №100

I called to schedule an appointment for Service on my vehicle and was extremely satisfied with the service, knowledge and accommodations provided by Luke. Thank you again for your great help and excellent customer service

Information
100 Photos
100 Comments
4.8 Rating
  • Address:99 NY-304, Nanuet, NY 10954, United States
  • Site:http://mbnanuet.com/
  • Phone:+1 845-624-1500
Categories
  • Auto repair shop
  • Mercedes-Benz dealer
  • Brake shop
  • Car dealer
  • Car inspection station
  • Car repair and maintenance
  • Oil change service
  • Transmission shop
  • Used car dealer
  • Wheel alignment service
Working hours
  • Monday:7AM–7:30PM
  • Tuesday:7AM–7:30PM
  • Wednesday:7AM–7:30PM
  • Thursday:7AM–7:30PM
  • Friday:7AM–6PM
  • Saturday:8AM–5PM
  • Sunday:11AM–4PM
Offerings
  • Oil change:Yes
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