I appreciate the quick service and information that I received on 10/28/21. Everything was explained very well. All available units was shown to me and to see what was best and pricing was great. I definitely would recommend this storage place to everyone in my family and also friends!
This place is really amazing. All your help gets attended and the employees are always smiling and willing to help with your questions and needs.Eduardo Lemus
My mom needed a larger storage unit than the one she initially rented. Nanuet, NY Site manager Ken answered the call and was very helpful. He was very courteous, professional and was able to help her without a glitch. The transaction was quick and he was very efficient. Definitely five star service. Thank you Ken for all your help.
We rented a unit from Extra Space for a only part of the year. Ken assisted us with choosing a unit and was thorough in explaining the process. He walked us around the facility and was great during our move in and out process. I even called him post move out thinking we had misplaced an item and Ken checked the entire unit/space for us. We appreciated his transparency and professionalism. Highly recommend this facility! I believed our unit was kept clean and safe--I had no worries with our storage here.
On October 11, 1921, my daughter was helping me go through things that had been in storage for years. Unfortunately, when the moving men put the furniture from my mother s estate into storage, some pieces were arranged in such a way as to make access impossible. Elijah happened to be passing our unit and saw us struggling. He offered his help to shift a bureau to allow us to open its drawers. I dont know what we would have done without his assistance!! It was extraordinarily kind of him to go out of his way for us. Im so appreciative.
The manager Ken was a great help. He was very patient, knowledgeable and efficient in his work manner. I explained to him my wants and needs in storage space and he met all of my needs. I would definitely recommend this location because of how professional Ken was.
Great place! The check in process was simple and easy! The gentlemen at the front were very helpful and showed me how everything works.The layout of the building is complex and a great use of space! They are truly utilizing all of the building!I got one of the small units with limited height which is perfect for the amount of stuff I have and a very affordable price! I’m so happy I chose this company!
Not lipservice at all for me to say my experience here has been oustanding & exemplary thusfar. Respectful, courteous, professional, good rated. Very satisfied!
My mom and I went to extra space storage today to inquire about a second storage unit or consolidate stuff into a bigger one. After speaking with Ken, getting a second smaller one was a much better option. Ken and Chris were amazing! They are both extremely friendly and made for a smooth and easy transaction. I would recommend this location to anyone. Even if you have to travel out of the way, it’s worth it!
I highly recommend! Excellent service and attentiveness. Crystal clean facility. Transparency with pricing and procedure. What more can you ask for? The best!
One top notch place, I highly recommend Extra Storage Space ( Nanuet). It is managed smoothly and efficiently. Ken and Chris are a pleasure to deal with. I recently had a hiccup with one of my storage spaces. I called spoke to Ken, within minutes it was rectified. Ken to the rescue!! He is reliable and takes pride in his work. I appreciate your service!!
My experience was pleasant and positive. The rep, Ali was professional and accommodating. I will be recommending this facility to others.
Amazing service came in almost last minute to closing and Ken still stayed to give the full on service instead of asking us to come back another day. He was amazing and even showed us the storage unit available. Great service overall they deserve 5 stars
I have been a customer for the past 3 years at extra space in nanuet and dont have any major complaints except maybe for the accumulated price tag 😉 The facility was always well kept 👌🏾 my belongings did not have any odor for the longevity of the stay. I experienced the best communication with Chris and Ken. Accessibility to my storage was also easy.
Great experience. Very helpful
Ken was very helpful and professional. He was able to help me find a great storage unit easily and quickly :-)
Chris was so helpful with my move in! He stayed past his shift and helped me when I was in a bind about getting the key for my lock. So nice of him and very helpful.
Kevin was very helpful and worked with me each step.
The Nanuet location is a perfect place to store your items! The staff is great, especially Chris he’s amazing! This facility is well-maintained and secure.
This the best cleaning storage I have ever seen, you have two amazing guys helping. Chris and ken. They are awesome.
Chris was excellent in his service towards us, we would refer anyone to here because of Chris and his character and integrity how he represented your company. To the CEO you should be proud of this employee. Thank you Chris for everything keep up the great work.
We have been using this place for years and the service has been great. Ken is always helpful.
I’ve been a customer of Extra space storage of Nanuet for past 5 years. The front desk/manager have ALWAYS been helpful and professional. I always get a call/voicemail to pay if I’m 1-2 days late. The facility is always clean. They are not difficult to find if you need to speak to someone from the office. The office also return calls within a very reasonable time. I would highly recommend this particular Extra Space Storage.
Chris and Ken were super easy going. And they set me up perfectly with no bumps on the road ! Easy Layout of the Land and a lot of access doors !
Ken was great kept it simple and easy for my first time buying storage!
Place super clean safe accessible. I’ve been here for years and never had an issue. I will definitely use again if I need. Referring a few of my friends.
Great facility. Very clean, very well kept. Excellent staff. Very professional and extremely helpful. I highly recommend.
Ken at Extraspace, nanuet provides the best customer service ever. Cant ask for more.
Great service! Beware of introductory prices popping up after a few months..
This place is wonderful. Extremely helpful, pleasant, customer service oriented and as infrequently as I go they greet me by name!! Shopped around and this had best pricing and I’m so happy to be giving them my business. 5+ star service
First and foremost, the customer service has been amazing at this location! Not only were they easy to talk to concerning my move, informative of their property and understanding my circumstances, they were professional throughout the whole process. I recommend this storage location to whom is looking.
I was helped today by Chris. He was very friendly and helpful with his service. The office space was clean, orderly and compliant with COVID precautionary measures. Chris made sure to answer all my questions. I am very pleased and would recommend this Extra Space Storage site to anyone.
Ken was super helpful in getting me into the right storage space. Would definitely recommend!
I’ve been a customer for about 2 years, but today, I had to bring a bed and the frame inside my storage by myself. Thank God Ken was walking around the corner, without hesitation he helped me pick up the mattress.Thank you Ken, great staff
Incredible support, customer service, knowledge, and overall effort. Ken has been one of the best people I have ever worked with. He has been honest and transparent since the moment I met him. He provided me with a great walk through of the available units, insurance options, and price options. If you are looking for a storage unit in Rockland County the only place you should be looking is Extra Space Storage Nanuet!
The online process made accessing my storage unit beyond easy! I even received a complimentary lock for my unit once I arrived to the storage facility. The manager there (I believe his name was Chris) was so friendly and extremely helpful. This is the first business that I’ve noticed has taken real pride in their work and customers satisfaction in a long time. Great people!
I was really impressed with the service I received at Extra Space Storage in Nanuet. Ken and Chris were great, following up with me in a phone call after I contacted the national number. They reserved my spot and made sure that when I arrived 2 hours after my call, that the unit was still available. They walked me through the entire process, answered all of my questions and escorted me to to my unit, which was clean and easy to access. I love the fact that this site has, stairs and entry ramps and covered loading docks with working lifts so that you and your things can get into the building easily without being exposed to the elements. Finally, I felt really safe and secure at the site. Many other storage sites Ive used in the past have been creepy or dingy looking. Not this site! It is light, bright and clean and there are security cameras everywhere. With the keypad entry system, I know that both my things and I will be safe when I am there. I highly recommend this site for your storage needs. You get your moneys worth.
Chris was GREAT!! Extremely helpful and answered all our questions.
Excellent and friendly service; it was extremely easy and fast to complete paperwork required and the premises are clean and neat. Thank you Ken for being so helpful to our needs! You made our move fast and convenient.The facilities smells fresh and is well organized... definitively I recommend this storage place!
Ken at ESS was very personable and helpful.
The staff her go above and beyond to make sure your all set and feeling comfor about your unit. This place is so clean and bright, the staff are super professional and personable. I take great comfort in knowing my things are being stored here. Ive been a costumer for 6 years now and couldnt be happier.
Ken & Chris were amazing…Chris please come back
I was in a rush to find some quick storage and Chris was extremely helpful in making my process smooth and timely.
Great service and good people. Very helpful and knowledgeable.
Excellent customer service. Chris is the best.
Great customer service! Ken and Chris are super responsive and helpful. They’re made my experience with this facility pleasant and easy.
Great place for storage so far. Great Customer Service. Didn’t mention the free month initially, but when asked I was informed and I got the best deal. Thank you. Keep up the sweet work guys.
Ken went above and beyond to make sure I was comfortable with my rental space. He was a great help!! Thank you ken!!
Ken was great - personable and professional. And as usual, Chris was the best!
This place is great. Clean, well lit and accessible, takes some of the sting out of moving!
I just moved a houseful of furniture into two units at Extra Storage. The facility is very clean and secure. The managers are also very friendly and professional. I feel very comfortable that my valuables will be safe there.
The space was clean and secure.The gentlemen that assisted was very professional.
Chris was super helpful and explained everything in detail. The facility is very clean and easy to navigate. Thank you!
The process to rent was simple and priced very well! My items were safe and being that the unit has an open/fenced top inside of a building, my items did not accrue any issues or damage with the changing weather! I am extremely happy with Extra Storage Space and recommend it to anyone who is in need short or long term! Thank you Extra Storage Space! You guys all rock!
I am a long time renter and what a great facility. Clean and in order, no trash on the premises. Chris is very helpful and has helped me change units as needed. Highly recommend the Nanuet location and working with Chris!
Ken and Chris are awesome and they helped me figure my logistics and storage issues.
The representative that helped me was extremely helpful and knowledgeable. He was friendly and the place itself is clean and well kept.
Fabulous customer service, facility feels safe & is sparkling clean
My experiences with Extra Space Storage have been extremely positive. The managers are pleasant, helpful & professional. The facilities are clean and seem safe. The motorized load dock is a big help. I highly recommend this place.
From the friendly personality, to excellent assistance in getting the unit and an addition thereafter. Chris and Kenny were hands down beyond 5 stars in helping out with the initial start and a little issue I had. I highly recommend this facilty !
The manager Ken was a wonderful man he helped me get to where I need to go and was extremely influential in communication and the whole entire process. Highly recommend storing your home goods or any important valuables here at the storage facility.
Chris and Ken were very helpful and our move to our Extra Space Storage unit went smoothly. They made everything incredibly easy. The facility is well maintained and clean. There was plenty of moving supplies and the whole process was easy to manage. Thank you for all your help!
Alex was very professional and walked me throughGetting setup easily over the phone.
Great Experience! Everyone is super helpful and made sure that I was helped every step of the process. Highly recommend. : )
Sadly I couldnt keep up with the monthly payments (thats why I give it 3 stars) but Ken was great. The facility is clean and its in a great location that is quiet and easy access for customers
Wonderul customer service. Really comes to your aid with whatever question or problem. Wonderful staff ! 👏👏👏 Bring your belongings here! You won’t regret it man!
Great experience!! ProfessionalRecommended for sure
Great facility, super clean, and the service was remarkably friendly and helpful. Highly recommend!
I have been a client for many years and the service is impeccable! Chris and Ken are always on top of everything. I highly recommend!
We needed a storage unit but didn’t know what size would be best. Ken showed us different sizes and explained all options to us. He is very professional, courteous and patient. Would definitely recommend this shop.
Ken @ Nanuet Store Is So Helpful, He Shows A True Concern For His Customers, Thanks Again For All Your Help, Ken
Great service! My key broke in my lock at my storage unit. Ken was there to help right away and gave me a new lock within minutes.
Kenny & Chris awesome customer service reps. I will always come back with no hesitation. Deserve a 5-star ratin.
Chris was amazingly patient and helpful. He helped us find the perfect unit to suit are needs. Highly recommend the dynamic duo of Chris and Ken to fulfill all your storage needs!
Excellent experience
Chris is a pleasure and super helpful !
Very friendly service. Showed me right to my storage unit and walked me through the process. Storage facilities are very clean and secure with code entry to both parking area and units, with personal locks placed on individual rented units.
Great customer service! Staff is friendly and professional. The building and location is clean and climate controlled . I am very satisfied !
Awesome customer service
Chris and Ken are the best ! They helped and suggested different options for the rentals and that gave us peace of mind.Last but not least i would like to add that the new facility outlook from outside and inside looks superb and gives a feeling of safety due to the cameras and it surely reflects very well with the professional and courteous dealing manners of this facilitys staff.Would definitely recommended this storage location to others!Thanks again!
Thanks to the positive experience from meeting and speaking with Joe and Chris, I now know what to expect when I decide or accompany someone interested in storage rental. Joe answered questions and any concerns that we had. Chris, his associate was also kind and made us feel comfortable.Thank you both so much for your patience and your politeness.
Good People, Quick & Easy Service, Great Rates what more can you ask for ?- Very Satisfied Customer (:
Ken and Chris were professional, hospitable and knowledgeable. I enjoyed my experience with Extra Space Storage. Their customer service is exceptional.
Excellent service, took the time to explain and show everything. Security, an obvious importance when it comes to storing your belongings, seems top notch so no issues there either.
Ken and his staff were so efficient and professional. We will definitely be going back!!!!
The staff is very professional and attentive. As a customer, what I liked best was the convenience of having access to my property at any time. There are cameras everywhere and I felt save. My overall experience was great. In the future if need be, l will definitely be using Extra Space for my storage needs, and will recommend it to my family and friends.
This is a rental space like home
Chris and Ken were very helpful, knowledgable, courteous, and responsive. They made our situation, which involved a double move, much more manageable.
Its my first time using a stprage unit and Ken was super nice and helpful. The space is very clean, and easily accessible. Complimentary carts to use to move your stuff, and a loading dock that has an electric lift. Highly recommend, and great prices when they run flash sales!
I moved my personal property into this specific storage facility because I felt it was a safer choice. The 24 security and closed gates helped me with my decision. The staff at this facility were always professional and helpful. This place was always well kept and clean.
Customer service was impeccable. Chris and Ken were very helpful.. Chris took the initiative to help me downgrade to accommodate the belongings I needed to store... Thanks
Ken and Chris have been nothing but a pleasure they have checked my luxe every time I stop by they’ve been searching and making sure the doors locked they’ve been nothing but a pleasure for me and I hope I can bring more business to them
This is the first time Ive used this company and location and have been impressed with the attention to detail. The reps there are super friendly and attentive. I would highly recommend using them !Facility is clean, trollies are available for use and access hours are great !! Thanks for all of your help Ken 🙂
Chris is awesome. He made my storage box switch smooth and very easy. His customer service is 100%.
Excellent customer service from Chris and Ken. Clean and good prices.
Very clean facility. Great experience. Load in docks and carts made my move very efficient. Contactless check in and check out. 👍
I stopped by to pick up locks for my church and spoke to Chris who works at the front desk. He is very friendly, joyful and accommodating. I was very pleased with my experience and would definitely recommend this storage facility to family and friends in Nanuet and Spring Valley area. Thank you so much for all your help Chris and Mary!