The lady with the bun is very nice and helpful and clean. went in there when a young female worker was there in the am and she was clearly very annoyed, dangerously overweight, both her and the younger guy, and the bathroom was out of order, i d not be surprised if she did it but she blamed it on someone else. Get a grip, call the plumber, retain ladies and guys who keep the bathroom spotless like before.

So much potential unrealized here. Great location great little store but you can’t seem to maintain your pumps in proper working order. It’s exceedingly frustrating, especially during a pandemic, to have to go inside your store and wait in line for a receipt that the pump is supposed to print out just so you can get your car wash code. You know this is an ongoing problem because your staff gets really tired of hearing about it from the customer who complain regularly. Think about spending some of that profit to provide better customer service.

Its like they never even heard of covid in there. Employee tonight wasnt wearing a mask. Im now sick to my core that I sent my mom in there to ask for help. The gas pump locked up. Ive already made 3 calls to our local covid tip hotline about these guys and nothings being done. Im never going here again. Not even if it was the last stop and go shop on earth.

We shop here often for snacks as we get gas there. We came at 8:30pm on friday Oct.2. Neither attendant had their masks on their face. The male was eating with his fingers into his mouth(maybe nachos?). Was not a safe sterile environment. We drove away without even going into the store.

I have been a customer for many years. In that time I have obtained a car wash card and have been doing business for sometime. That being stated I will NEVER EVER SHOP or get Fuel there again. Napa Ca. I was stunned today 6/29/20 Employees had no mask on no gloves and many customers had zero protection on and no social distance was observed. We are in a dire time and your company failed in so many ways, Im sure this will not reach the public but I will post on social media asap. The store is dirty no paper for receipts ever. This station is a sad mess. GOOD BYE

Stopped in today and two of your employees were not wearing masks.

Best gas station ever! Employees are super friendly and efficient. And the frozen yogurt is delightful ! Thank you Napa Loop for your great contribution to our community!

You wonder how a place can be either good or bad a while back I had purchased a car wash but their mahi e was not working he manager told me just come.back for the coupon and Ill give it to you after several visits in about 4 week period not being able to find the guy and all the employees not knowing what to do I finally found him today Saturday morning I ask the employee in the front if he was around he said yes what is the issue, so I told him what had happen he went back and came back out and say he will be a couple minutes he is talking to an employee.I figure ok then all the employees disappear there other customer came in and no one out all of them in the back room not sure why finally after about 10 minutes of waithing the guy comes back up again and ask me if Im waithing to pay I ask him to please call the manager he say he is talking to an employee so I say I have being waithing please tell him the is important as I figure an angry customer is more important than any issue with an employee... he comes out again and says he will be a few minutes.......What the hell is that now I know what the employees are so careless if theis boss doesnt give a daam about a customer that is clearly not happy why would they even care I only spend few hundred dollar a month in dissel and all my work trucks but I can take my business somewhere else you sir are an embarrassment to management please figure out your priorities and learn that business come from customers and is never more important to discipline or have a chat with your employees before you take care of those who put on your table I dont know your name all I know is that you are of Asian decent but I will find out your name and make sure your superiors know who you are

Very rude staff!!! Wont be going there no more. If something is out of order put a sign saying so...