Chad set us up with bikes in downtown Napa to ride up to Yountville and back this week. We had the time of our life!! It was so fun to go exploring, wine tasting, exercising in the fresh air and just unwind and go at a pedal pace for a few hours. We were set up with great instructions, a couple maps for reference and some helpful tips to navigate and enjoy the area. It was hands down the BEST part of our trip. Would highly recommend this to anyone wanting to experience Napa on their own timeline and have a truly unique and up close experience of the valley countryside.
Fast, efficient service and the bikes were in great shape. Map attached to bike is a great addition along with the explanation of the bike trail by their employee. Very thorough. We could have rented bikes from our hotel for free but was recommended to Napa valley bike shop and was very happy we did. Get your rental bikes HERE!
They are so amazing best bike shop I’ve ever been to Chad is a great sale man he could buy a car from u for ten bucks amazing
Great customer service! Had them hold a bike for a few days since I was coming from out of town. Great price during holiday sales.
When it comes to customer satisfaction and service, these guys set the standard! Noah and the team in bike sales went way above and beyond in setting me up with my new bike and even put up with my constant mind changing. All he cared about was if I was going to be happy and satisfied with this big purchase that I was taking with me on my overseas assignment. He never complained and always went the extra mile to get me the right bike I wanted. Their service department has the same mentality when it comes to customer service and some might say that the service manager has a sparkly personality.As an avid bike rider and owner of many bikes, Napa Valley Bike Shop is number 1 and my only choice.
Nice bike shop! Helpful, friendly and knowledgeable staff, lots of great options from this Specialized dealer. I never felt rushed to make a decision and my sales consultant answered all of my questions thoroughly.
Great shop. Lots of choices. They let me try a couple of bikes around the block before I purchased. Lots of bikes to rent for the tourists. Thank you for the great customer service.
I brought my mountain bike into the shop. I had to unlock both my wheels, but the problem was I didn’t have the key to unlock the wheels. The guys at the shop was able to unlock the wheels without the key. Saved me a lot of $. Also changed my tires and installed the quick release mechanism on both wheels, all in a matter of couple of hours. These guys r good! Really good! 👍🏽
A good friend recommended Napa Valley Bike Shop to me when I asked him for a place to help find a new cassette for my bike. After chatting with Jeremiah about what I needed, he kindly did some research for me to help me find a way to update my bike to suit my needs. What I was most impressed with was Jeremiah’s interest in finding a way to achieve my goal in a cost effective manner. These guys are knowledgeable and really fun to work with - I highly recommend them.
Came in with a pretty messed up rear MTB wheel with a flat spotted and out of true rim no other shop wanted to touch or said could really fix. Got it done the same day of and picked it up the next day. Straight as an arrow upon pick up and even retapped my rim. What more can you ask for?
Ive recently been going to many bike shops from places like San francisco, Mill valley, Walnut Creek, and all the way out to Sacramento. I recently decided to stop by Napa Valley Bike Shop as I realized it was relatively close to where I live. When I entered the store I met a person named Noah who is the store manager. I was so impressed with his knowledge, professionalism, customer service and willing to help attitude... I decided to write a review for the public to read. It is very hard to find a bike shop like this nowadays. From entry level riders trying to get brought up to speed with todays industry... to pro level bike service specializing in modifications and customizations.. I feel I hit the mother load once I found the gold level customer service and assistance that Noah provided... True journeyman level knowledge and product pricing that is consistent with factory MSRP coupled with a clean business environment.. has made my final decision to say NAPA VALLEY BIKE SHOP will get all of my business going forward... I have already leaned on their professional knowledge to upgrade my current bike.. as well as started plans on building a custom bike from scratch.. and order a 2022 Sworks turbo levo for my girlfriend... I am all in with this shop.. It deserves an All-Star recognition for the 45min. I spent in the shop... If you need a sales team you can trust and would like professional level knowledge for servicing or upgrading your current bike or project.. Napa Valley Bike Shop should be your first choice... In the end, its your hard earned money that is being spent.. Superb job Noah!.. I know where I will go for all of my bicycle needs.. the best shop in Northern California... Napa Valley Bike Shop on pearl street!... 🚲
Wonderful shop! Happy they had an xs bike in the shop!
I received great service from Jeremiah and Anthony at the Napa Valley Bike Shop. These guys were knowledgeable, helpful, and quick to do the work I needed. I would definitely recommend heading in there for any of your bike needs. Good selection of parts and accessories as well as trail repair tools. Thanks guys, shred on!
Highly recommend! Noah is a-mazing. Thank you!
Ill take the extra drive and scenic route to go to this bike shop instead of the one down the street from me. I thought car mechanics were shady. Super helpful and knowledgeable folks working this shop. No bs, straight shooters. Thanks.
This place is awesome. Jeremiah hooked me up. After getting a flat on the trail just before 3rd st. I walked to the closest bike shop, which will go unnamed, and they threw a tube in my tire and off I went. Within 1000 yards I had another puncture. I then went here and they then swapped my tube and performed twice the amount of work than the previous shop however it took half the time and they charged a quarter of what the other place charged me. I will only come here from now on. Tell Jeremiah I sent ya.
Brought in a bike with a striped crank and was repaired within a couple of hours at a reasonable cost. Salesman Ben helped me with questions about bike seats for BMX bikes. I highly recommend Napa Valley Bike Shop
Best bike shop ever! Went out of their way to fix our bike! Super nice and knowledgeable! Thanks to Noah, Jeremiah and Ben! You guys ROCK!
Napa Valley Bike Shop is the best Ive been to in the Bay Area. Very knowledgeable and friendly staff that make the bike selection and purchasing process easy. Definitely planning to go back to for my next bike purchase.
These guys provide great service and are very helpful. I bought my bike here and they always help me out whenever my bike needs a quick adjustment. Noah, Chad, and Jeremiah make this the best bike shop in town
Great experience. Brought bike in for a tune up. Team was friendly, honest, and professional. Excellent service. Bike rides better than it has in years, even considering tuneups at other shops. Highly recommended.
I always recieved excellent service during my visits at the shop.
Noah showed me exceptional service and was kind and gracious. I will definitely come back to this shop again.
Good Bike shop in Napa, to go to
What an amazing part of our trip! We rented a tandem bike, but the staff graciously offered to let us trade out if we disliked our bike choice. We were able to do about 15 miles of biking to the Oak Knoll region thanks to bike. Although most wineries don’t have designated bike parking, no one protested our bike parking against fence posts and walls. Bikes come with everything you need including helmets and a bike lock. At our last winery for the day, we developed a flat tire. We called the roadside assistance and they answered immediately. The staff graciously came to pick us up and offered either a replacement bike or a ride back to the shop. This was the highlight of our trip to Napa and a great way to get to know the region. As a reminder though: bikers are also subject to DUI if they over-indulge in California. Would recommend to anyone visiting!
I bought my bike here and every time I stop in they are super helpful and friendly. They always make sure everything is working great and continually want to make sure my riding experience is wonderful. They check my bike and make little adjustments that make a huge difference. In addition, they have the lowest prices in town. I would recommend them to anyone.
Rented two very good road bikes. The quality was excellent. The team was very helpful giving tips on routes, difficulty of climbs, etc.
Tuesday was my first time at this bike shop. There agreed to rune up my store bought bike and make some custom editions. They are very friendly and reasonable. ✌
Friendly people, good prices
Very kind employees the only thing that I wish they had recommended different seats for their bikes. After we got back from our ride, we were so soar from the hard seats, we barely made it home in so much numb pain, and the worker said that they hear that quite often from customers...at least once a day, which then I asked why did they not suggest anything to us. It was then I noticed against the wall a $5 charge for the cushioned seats. Not sure why they rent bikes that people often complain for the discomfort and not do anything about it. I would have preferred the suggestion and not any charge for it if Im not the only one uncomfortable, clearly. I barely made it back to the shop it was painful and made the whole experience of renting a bike unpleasant. I ride my own bike quite often and Im still soar from the seats 3 days later.
Friendly staff who gave me some good tips on where to bike on my own. Note if you want to do tours with them, this shop only offers electric bike tour, while their two other locations offer tours with regular bikes.
Brad and Noah are great guys to rent bikes from. Yearly ones they have a bike sale of used bikes going on. I bought a 2017 specialized roubaix from them literally half off. Call them for offer.
Great place with super friendly and helpful staff. Great experience!
Really friendly young personal. I stop buy becuse they have a sale on their rental bikes. If you are looking for a rental bike to write in Napa Vally or to buy a bike this is the place to stop by.
Excellent place. Great people and great service.
Had a small problem with my bike and i had no tools with me on my ride so i stopped in for my first time ever and they immediately helped me with my issue they also did a quick check up on my bike while they were working on it and recommended that i changed the berrings in my bottom bracket they did not have the part so they ordered it and sent me on my way with untill they get it long story short they fixed my problem free of charge and helped me out when two other shops would not
Great place to rent a bike. Nice and friendly staff. #Napa
Solid shop with friendly staff. They really helped us out with bikes and a trailer for our son. Would recommend.
Bikes were nice. We did the self guided tour.
Amazing service, helpful and knowledge staff.
Very nice and helpful
Lovely people !