….the young lady that was setting up the patio as we walked up this morning was a rude and “obviously” not wanting to be there. We never even had a chance to ask a question and she snapped at us, “we’re OBVIOUSLY not open” and turned around and kept setting up chairs on the patio with absolutely no regard for customer service or proper etiquette. Even from inside the restaurant she barked at us and yelled back “obviously”. Unreal. Just started our weekend here and will be sure to tell all of our friends, about 1000 or so, maybe more, to not visit or waste their time here. Good luck with that kind of service, surprising you’ve made it this far.
Great local place in Napa. Decent whiskey selection. Chill vibes. Greg was very helpful with selections of beverages. Food was delicious. We definitely recommend and will definitely return.
This place has a chill and pleasant atmosphere, friendly staff and delicious food! I got the Jax Benny for brunch with a fresh lemonade with cranberry, and let me tell you it was the best Ive ever had! You dont want to miss out on this place! 10/10 definitely recommend!
I love their chilaquiles! And their drinks are amazing!! Overall their service is ok not the best but not the worse.
The breakfast wrap and hasbrowns were great! We are medium eaters and one plate was enough for both of us.
If youre stopping in town or a true local, this is the place to visit! Best Brunch and Drinks in town! I had the pleasure of visiting Jax with my boyfriend! Cali eggs Benedict and chicken & waffles were delicious!! Everything on the menu looks delicious! Highly recommended the eggs Benedict with their red sauce! Service and staff were super friendly and welcoming! Cant wait to come back!
Our first stop on the Napa weekend, we start the day by having brunch at Jax White Mule Diner. From the minute they give us a table to the last minute this people were on top of everything, making sure they satisfied every point. Including the manager. Well done 👍, just put a host that enjoys helping people. The food was delicious; my stake and eggs was made so good that I wanted to order again. The meat was cook just right. Everyone on our group enjoy their food. We all had the same experience, cooked to perfection, hard to say that when the dish is so simple. Thank you 🙏.
We enjoyed their mimosas, beigntes, and eggs Benedicts. Multiple flavor choices for all three. Great wait staff.
Nothing but good things to say about this place. Great food! (While out celebrating we enjoyed their Beignets, Mac and Cheese, and Bottle Rock Tater Tots. So So good!) But truthfully our waitress, Allison, made all the difference. What a character! She made us laugh, smile, and just made our little dinner so special. So thank you Allison, we plan on coming back soon!
Best burger on the planet! Get your tots Bottle Rock style. Great service. Fast!
This place is consistent in quality and service. The food is really good and waitresses are friendly and polite. Happy hour is everyday (including weekends) from 3pm until 9pm. I really like their breakfast options. They make their own Caesar dressing (with anchovy) that’s really good, as well.
Wow!! The loaded tots!!!! Just Wow!!! So good. We came in for breakfast. Had the Swimming Benedict which was delicious. We had a couple Irish coffees to start it off. My wife had a breakfast plate that was so much food she only could finish half of it. Highly recommend Jax! And you must get the tots loaded!!!
This place is always a hit. Its well worth the wait. We just came back again after the renovation. I thought I couldnt love this place more. I was wrong! The food is still amazing, but the new old timey lounge vibe has taken their cool points over the top. Well done, Jax. Well be back again and again.
Always really good friendly service, excellent drinks and a great happy hour! Try all if the mules or the homemade ginger beer
Delicious food and friendly service. I had the carnitas hash. Music was a bit loud, but not awful.
We ate here every morning when we were in town. The breakfast burrito and eggs benedict is absolutely delicious! We highly recommend eating here if you are in town.
Had some of the best mules ever! I would highly recommend if you love Gin based cocktails
I got the veggie scramble and the onions were raw. Also the biscuit was cold and super dry. Good beignets.
Great brunch! Fast service and good, heart food.
Very friendly, didnt wait very long. First time trying chicken and waffles and they werent bad at all
Really nice employees, great beer selection and the beyond meat burger is great
Good, but not great. My girlfriend had the eggs benedict and the hollandaise sauce was too lemony. We also split the country fried steak and the gravy was a little too sweet. I had ordered their bottle rock tater tots but gave me the regular ones. We took it back and received the right tater tots but the cheese on top wasnt melted.
Servicio ok good food
Great vibe at this quaint little DT Napa eatery! Tried it for breakfast and had a great dining experience! My wife had the Cali Benny and really enjoyed it. I tried the Country Benny and it was 💣💣💣.... love that gravy!! The mimosas were perfect... perfect combination of champagne and juice for sure! Got the beignets to go, so I have to update yall, but they look de-lish!!Look forward to returning and trying some of the others goodies on the menu!
Service was great. Carnitas hash and French toast were both amazing.
Great beer, food and service. Allison was an absolutely amazing waitress.
I didnt eat there but I did take an order to go. Ordered the Jax Benny, was so excited about it, order name was on my box but when I got to where I was going to eat there was no poached eggs and no hollandaise sauce in my order. So I got an English muffin with just sausage on it. Also ordered the bottle rock tots. They would had been much better if the Avocado wasnt overly ripened and the cheese was evenly poprtioned. If this review was based on my order alone it would be a 1 maybe 2 star but because my familys orders were perfectly made and they didnt have complaints I feel a 3 stars is justifiable. Also be sure to take your order out of the plastic box as soon as your able if your picking up to go. It makes your food kind of soggy.
Food was good, music loud (a boomer in a millennial setting doesnt work), coffee horrible.
I was really looking forward to seeing Jax open again, but was quite disappointed.The wait staff was slow, I had to ask for coffee refills and they were not that busy that morning.My waffle was undercooked and served to me cold. Our friends had two different styles of Eggs Benedict which did look delicious.My previous experiences with Jax were all very good and I will give them another try. I hope that this was just one of those bad days.
Nothing to say but num...num...num... Chilaquiles and Chicken Fried Chicken were scrumptious. Best hangover brunch in Napa.
Great local place. Never had a bad meal here.
JAX the Mule cafe is a fantastic, trendy restaurant in the heart of downtown Napa with amazing Ohm coffee and a great breakfast menu. The wait to be seated was only around 10 minutes. I loved the atmosphere set by the exposed Edison bulb lights and the great seating that expanded across two interior sections and a sidewalk patio for sitting small parties outdoors. The walls are filled with some cool art pieces. The staff was fantastic, very attentive, and I look forward to coming back again. The beignets are delicious and fresh and the food is exactly what I was looking for.
Went in for brunch stayed for the whiskey.
It was very busy. The wait was long. Food was okay. The Bottle Rock loaded tater tots were great!!
The food was very good, the waitress took our drink orders, brought our drinks and left. She should have asked if we were ready to order.
Excellent food and service!
15 dollars for a tiny little bit of chicken on a big piece of dough ( waffle)The third visit and the food is awful, overpriced, and just terrible!The whole experience is a joke; so many wonderful places to eat, dine in, or take out in Napa; NOT THIS PLACE! Three visits for family and progressively worse; 40 dollar tip made no difference. Actually the food got worse.....don’t waste your money on this joke of a restaurant
Food is average. Nothing special
Very fun atmosphere very good food breakfast here is always good
Good and drinks were delicious
Great place to go for shots!!
Went there for appetizers and drinks. Had to cancel our drink order when other patrons became priority and our drinks werent ordered. The other patron was wearing dreadful cologne that gave us all headaches. Unfortunate experience
Norris is the best part
Great spot for breakfast. Get there early or expect a wait.
Services is good and the outdoor environment is awesome. The breakfast items are great. I give it a star less because the coffee taste like water. I wont be order coffee next time.
The service was incredible and I had the best tater tots of my life. Would highly recommended! Such a wonderful place and would gladly come again
Came recommended by one of the folks working at a winery we visited. Food was really great and service was good too.
Good food and fair prices
There is nothing more I hate then leaving a bad review because i understand being busy. Food was excellent service was sub par. Asked for an extra egg, add avocado, beignets to start with and a children’s burger. What we received was no beignets to start with they were brought over half way thru our meal. No biggie because they were delicious. Received no added egg and no avocado. Child received a regular burger not well done with avocado pickled onions and spicy aioli. (Almost wanted the burger myself) we gave them benefit of the doubt because we get the “busy” aspect of the restaurant. Oh and no waters. Received our bill to only have gratuity 20% already added to our bill, for 4 guest. Cool right??????? Not sure how to feel about this, service wasn’t so great but let me charge you what we think is fair???? Gratuity is something that Is left for your spectacular service or at least good service.
The service here is horrible. Asked for a Diet Pepsi and it took over ten minutes to receive it. It is also clear that they aren’t taking COVID seriously as they recycle paper menus between customers. Disappointing to say the least after all the good reviews we read before coming here.
Terran is awesome, a cocktail Making machine! Jay is smart and learning the ropes. Its nice to have a place a little tucked away but does absolutely draw a crowd. Keep up the great work guys.
The veggie breakfast burrito was amazing - possibly the best one Ive ever had
This place did not disappoint! Good food, nice staff, cool atmosphere.... this place has it all! (I also really enjoyed the music playlist on top of the excellent food) 😎
Excellent service and fast food delivery. Good was fantastic!
I couldnt find too many breakfast places in Napa that opened early but luckily found this place. Its an unassuming diner downtown but the food and service are outstanding. Started with the beignets which were great then had the eggs, taters, bacon, and an omelet. All excellent. Service could not be better from the waitress and owner. Highly recommend.
Beignets are on point but they run out prior to closing. I love the remodel with the cocktail lounge area. Generally the service is awesome and the bartenders are super fun. I keep coming back because the food is good, drinks pair perfectly and the service has been great. Definitely a must try. I dont like the coffee but with Bailey, it works.
Is the food at JAX, to die for?Reading some reviews ahead of time regarding JAX, was a little concerned about going. Although the wait for a table was twice as long as estimated, it was still ok. (15 min vs 30 min)Our biggest concern was the rigor applied to maintain a safe Covid environment. The host wiped the table off with a rag. (Not the chairs or anything else) When questioned we were told that it was a sanitized cloth... it could have been the case.Wait staff was very good. When the order of JAX Benedict had solid egg yolks it was returned with no questions and even taken off the bill. Above and beyond expectations.I would have given 4 1/2 stars for our experience if but for the paranoia we developed while worrying about contracting Covid while eating there.The food and service was very good, but not worth dieing for.
Stopped to grab a beer after the women were wine tasting. Beer was good and food was great! Definitely recommend the pickle fries and the bottle rock tots.
If you are looking for a Restaurant.. this one is it! Food was fantastic and flavorful! The service was exceptional! The ambiance was warm and homey yet sophisticated! Highly recommended! Best dinner we had in Napa all weekend!
This place is awesome - they have the best hush puppies and their chicken and waffles with citrus butter is delicious. Ive been here multiple times on a weekend for brunch - because this place is so good there can often be a wait so be prepared for that. The staff is friendly and incredibly hospitable. One visit we had a small issue with our order and it was resolved on the spot super quick. The mark of a good restaurant is not only the consistently good quality of their food and service, but also when it isnt quite as expected how it is handled and resolved. Dont miss this place the next time youre in Napa!
Nice local venue. Vibe was cool. Chicken burger hit the spot. Lots of spirits to make great drink.
The chicken and waffles were mediocre but not bad. The worst thing about this place was that we sat at the bar and was completely ignored by the male bartender. We watched as he converse with a couple next to and surrounding us, even bringing out the chef to meet them. No word to us.. but the female bartender, very nice, walked over to help us. The 2 stars is for the nice female bartender.
Local diner with decent well made offerings. Very decent coffee and friendly staff. Had the country Benny. Had a side of bacon that was way overcooked and my yolks were cooked thru. Other than that it was great.
Im giving 4 stars because the food was great and the mimosa is done so well. But I expected way more in terms of service. Im not sure if the employees are trained this way but I think smiling at the customers goes a long way. In my case, the waitress seemed like she did not want to wait on us.
Everything was delicious and great. Only thing a pitcher of mimosas couple be a real picture more like a half carafe but everything was excellent. Steak was so tender and melt in your mouth delicious
Wonderful staff! It was mothers day and they made my wife and first time mother feel extra special. The couple we sat next to were very sweet and the Cherry Bomb sour cocktail was cherry-bitter-licious!!!
Food was great. We had to wait about 15 minutes to sit which was fine.I got a breakfast burrito which comes with salsa. The salsa was tiny which was barely enough for half of my burrito. I asked for another salsa and they said they had to charge me a dollar for more. That is ridiculous. Will never come here again. Dont advertise that salsa comes with something, then barely give enough for what youre eating. Thanks.
Where we ended up getting breakfast. Super last minute. I hate being that guy, but we needed to eat eggs. It was a potential day ruiner... But these guys pulled me out of the fire. Saved the day. And the bignettes (Im not even going to try to spell it)were phenomenal.
Cool spot
Great service. Very attentive. Smaller portions but I was satisfied. Nice atmosphere. 10 out 10 would go again.
Very cute place, staff was excellent, food was amazingly delicious and music was top notch. Would definitely recommend!
Bartender did an amazing job. Even while being verbally reprimanded by a drunken, arrogant Texas woman. He kept his cool and remained respectful. Great cocktails and phenomenal service.
Jack is an educator. What a great time the old gang had this past Thursday. Crafty, fresh, and dynamite service. You made our gathering perfect!
Really chill place to hang out, strong drinks, amazing bartenders who get to Kno you and you like to drink. Its all about fan
Bartender did an amazing job. Even while being verbally reprimanded by a drunken, arrogant Texas woman. He kept his cool and remained respectful. Great cocktails and phenomenal service.
Loaded tater tots are intense, and definitely recommend it. Definitely brings the rating up here. Tots fried well and the toppings are generous. For entrees though, seems pretty standard among other breakfast diners in the city, but that just means that Napa has great breakfast food. The chicken and waffles are good, with the chicken being the better half. Nothing too crazy about the waffle and doesnt compliment the chicken THAT much in my opinion.The ambience of the diner is casual and feels nice to eat in. The staff is very sweet and offer honest opinions about items on the menu, so I really appreciate that.
This place has some of the best comfort food I have ever had the privilege of tasting. The coffee is spot-on. could not be more pleased with the service that I receive every time I step in that door, and I step in that door a lot. The food is very reasonably priced especially for the high quality of food you receive. I would eat breakfast and lunch here every day if I could
Great food, not your normal everyday recipes they have their own spin on them in a very good way. Bloody mary had a good amount of food in it as well.