This evenings team at Luckys take great care of there guests from the time you walk in the door!! The blond hair, young man bagging groceries is very intuitive with a guests needs! Thank you all!π
I live pretty close to this store and its clean and well priced so Iβm in here all the time. Today i ran in just for some cheese and garlic bread, which they didnβt have so i got their sweet french bread, which is great. When i got home and cut it and tasted it it was SOUR DOUGH bread. I know lots of people like it but i do NOT. If this were the first time I wouldnβt care but we went to get some sweet french 2 weeks ago and got home and it was Garlic Bread. And less than a month ago once again a Sweet French was a SOUR DOUGH i called the store manager after the second time and again today and got the same story. Oh new people. We will take care of it and replace your bread next time you come in, which i havenβt asked for. Just fix the problem ! .
Check out is quick I never wait in line always plenty of parking
The prices are high which I could forgive but they do not enforce the county mask mandate at all, at least 6 people inside completely maskless during another surge. I understand itβs difficult to enforce but they donβt even try.
Great prices selections and customer service!
Great produce, and the 5 for $5.00 meat sale is great.
I love this store! Most of the cashiers are pleasant and very nice. Has been well stocked even during the pandemic and is always clean!
Clean store. Polite staff. Was a busy part of the day for midday with shelves being stocked
Today I did our grocery shopping, made it to check out cashier was flinging all my bread down the belt Im trying to get them so they dont get smashed. He was rude
I entered the store and had plans to cook dinner, to my surprise the deli had a variety of dishes prepared so Chicken wings (BBQ AND HOT WINGS) CESAR SALAD AND FOR DESSERT AMBROSIA. NOT TO BAD. Didnt have to cook and it didnt break the bank. All in all 2 thumb up.
Its usually pretty good
Found some tasty seasonal egg nog here tonight. Buds. The best Ive ever had. My friend Ron came with me & bought some too.
Awesome place super fast service
I love lucky, Good people, good prices, I just wish thay stay open longer its good, I love it!
We had very pleasant experience tonight our cashier was Barbara M and she took a very good care of us, also had a very pleasant conversation for some of the items that we purchased and she was super welcoming and until the end she was very kind, it may look like a small thing but nowadays those little details means a lot so thank you Barb! π€
Nice friendly People.
I really like this Luckys. It is smaller but tends to have everything I usually get and lots of options. Great produce section and I love the deli! The deli tends to get really raided before dinner time so if you have a fav, pick it up earlier than the 5:30 rush hour or chances are it will be gone.I love that they have baggers still! Be patient, many of them are high school or college age and might not bag exactly how you would want. I always support working students & training ppl so I have never had a problem past making my bags a little heavy.
Luckys on California Blvd. Is a large store. They always have a beautiful selection of produce. There is a bakery where you can order cakes. They have a gift area including helium balloons and greeting cards, there is a wine and liquor section as well as a pharmacy. The store is always clean and the people working there are friendly. Nice store to go grocery shopping in.
The best grocery store in Napa!! Can always find what I want and need there. I live across the street from Raleys. Even though convenient, when I cant find what I need, I know I can go to Luckys and get it. Am familiar with the store after living across the street for 15 yearsMoved many years ago, but still go back!!
Good prices. Clean store
I like this store. Great beer section. Ice cold.The lines are short. The selection and pricing are very good. Quality and cleanliness are excellent. This is my preferred store and I live in Napa.
It was busy but not bad for Christmas eve.
Clean store, courteous help and good prices
Fix your sushi. Its nasty.
Great customer service
Standard supermarket that fills most of your needs. Nothing wrong with this store, but not great. Friendly employees and good selection of groceries.
Store is very clean & well organized. Staff is efficient and friendly.
What you would expect from a Luckys.
Fast and friendly
Good place to shop.. Not too busy
The checker was nice enough to tell me she was exposed to covid as she was handling my groceries, not going back there
Lucky to go to such a nice place. Clean helpful people.
So helpful and clean well stocked and organized!!!
Definitely in a forgotten part of town but the place maintains a very clean and well-stocked store. They also have a pharmacy and some surprisingly good Chinese food. Ive only encountered a few staff members but every time its been very pleasant and they were super nice and helpful
Nice staff and great sandwiches!
Advertising signage was incorrect throughout the store. Had to finally take a manager around to show the signage before I could get the sale prices. Also, the app didnt work worth a darn. Kudos to the checker And manager who finally adjusted the pricing, otherwise I would have raided this zero Stars. They both are what bumped it up to three stars.
Green grapes on sale but none in store. Disappointed but didnt ask for rain-check yet. Did get couple of Managers Specials which are always great deals.
Great variety just wish prices were lower
Love the quality of their fruits and vegetables. Everything is amazing. Love this store.
Luckys is good I mean but its a wonderful experience
Good customer service
Its a super market. Clean and bright, has everything. Produce is good, but could be better. Meat department the same. Staff is friendly and helpful. Prices ok. It works.
I despise going to Luckyβs. One of the worst experiences Iβve encountered by far is the black female cashier with short hair. On numerous occasions she is enraged when customers donβt bag their groceries the way she wants them bagged.I attempt to go on days she is isnβt working as I dread going to Luckyβs. The only benefit is that itβs the closest grocery store.I pay for the product, I pay for the bag, I bag them how I want them to be bagged.
Clean organized, helpful and friendly staff.
Love the new look! The hot food and fresh salad bars are great, and my family has enjoyed the by-the-scoop frozen quick meals. All the employees are very helpful and friendly - meat and produce especially.
So two times had happened when you guys happen to have a special and we go to the store and conveniently you guys run out when the special is still on.and when asking about the item in question with some ruddeness your associate says sorry we run out.at least at safeway they give you a voucher so when they get more they give you the special price.
The staff at the Luckys on California boulevard and Lincoln are wonderful! They are always helpful and kind. The store itself is always clean and typically check out time are minimal. Its nice that they are in the neighborhood.
While not having the most widely available selection of products as some of their competitors; they offer friendly service, competitive pricing and good quality products. I have always enjoyed having a Lucky supermarket close to my house for my everyday items. Thank you for the wonderful service in our community!
Love this Luckys. Mostly great people working there. The bakery is blah unfortunately.
Giant indoor store and on my visit saw several people not wearing masks. Felt really unsafe. There are other markets taking it seriously I suggest Trader Joeβs .
I really like this market on California Blvd, or st. I dont know which one, anyway a lot of variety. Great meat sections. Downside is its very hard to find products.
Very nice good service nice place.,*!
Anytime we are in there, they are understaffed or not very helpful. The quality of the products is low and quite often, they just dont have items. They pretty much have a non-existent meat department and really cater to the pure basics and nothing more. We liken them to a generic Safeway. An area known for its food and fresh items, Lucky really does not even try. Id rather go to the discount Mexican marts as they are better stocked.
Catchier was super nice! Everything is well organized and clean. Great prices. I love Lucks!!
Cashiers need to learn to not get involved in customers interactions with their kids. If I said my kid cant have a lollipop, dont offer one and smirk at me.
Love lucky! and is so nice since the remodelPeople are great customer service!!
Its always clean, easy parking, the atmosphere is always upbeat, with someone available to help if needed, with anything from finding a product, to assisting you all the way to the car, especially with heavy items for those of us that just cant do things like we used to.
It has better prices than expected
Good place to buy groceries
One of my favorite grocery stores to shop in.
Very disappointed. Bare shelves. Ni carts. Had to wait til avail. Probably wont be back.
The people that work there are all very helpful and friendly.
Me and the husband had a bad experience today, all the tellers were clearly busy, and a teller named brenda opened a lane and called over a lady that was next in line so we followed after her and she wouldnt take us because she supposedly needed to ask for others who were next in line. It was extremely rude not to mention wrong, when we were younger we used to work at a luckys and this is bad quality service. This is one of the many things we have experienced at this luckys and we definitely we be going back.
Good prices fun cashiers
A supermarket can be judged only by the quality of the produce and meat and the employees. The canned, frozen, and dried stuff isnt anything they can take credit or blame for. I cant say Ive never been disappointed in the produce, but almost never, and the employees are always great.
Good store but it needs more drink options
The employees attitudes are great. Ive never had a bad experience they all work well together. Very polite, helpful.
Love this store, can find everything and the people are the best
Aisles full of items to be stocked. Good thing there werent too many people there in the middle of the day. Good prices, kind staff.
Always a pleasure to buy my groceries at Lucky
Always clean and nice people specially the pharmacist connie and the other girl are supper awesome and friendly thank you both and all of you for having a good attitude and nice place to come get groceries
This grocery store is conveniently located off of the freeway. Some things are easy to find but some things are so I difficult to find, Ive given up and gone elsewhere. I seldomly shop here but I stop in sometimes since its close to where I work. During each of my visits the store seems to be the same, not very crowded. Finding someone to help is can be hit or miss. The decor is reminiscent of the early 90s.
Friendly and helpful staff.
Wide aisles good customer service
This is my go to grocery store. They have a great selection and the people are great. Always friendly and helpful.
Very rude employees... When it comes to customer service they definitely need to remember they are out of grade school and are working for a public establishment and need to act accordingly. Nobody has the right to assume or judge a persons character based on an appearance. Not everyone goes to the store dressed to impress. We all have our bad days and shouldnt have to worry about being accused of doing things because of the way they look especially when all they want to do is get breakfast for an elderly woman they take care of. So basically this store isnt my first or even last choice to shop at... It falls way behind in the list of preferred stores to go to. I suggest shopping online and having it delivered. At least then you wont be subjected to criticism by people with absolutely no class whatsoever.
Its a Great store always very nice stocked But No wifi or cell phone signal at all
Normal luckys, its a grocery store. Although they do have my favorite house made chocolate chip cookies. they also have amazing sales.
Be carefulWith the orange machineI just witnessed how they donβt wash the oranges before the go in to the machine also I noticed how the employee that was adding the oranges put a bad orange that had moldy green staff in itThey donβt check the oranges before the dump the boxCan you imagine how many hands touch the oranges from point A to point BThatβs disgustingHopefully management do something or the city
Stop there for lunch at the deli good sandwich good side dish...
Always an easy experience. Always trying to keep the lines down and moving fast. Great selection and helpful staff. Its been my go to grocery store ever since I moved to Napa.****edited post renovation****The new renovations completed beginning of 2020 are great. This Lucky now has a self serve salad and hot bar with many options for a quick lunch or dinner. There is seating at the front of the store if you want to eat your food before you leave.Their new frozen entre self serve option seems quite interesting although I have not tried it yet. As always the shelves are neat and faced and full of stock. Lucky prices are higher than other groceries but the shopping experience is above and beyond its competition and, I believe, worth paying a few extra pennies for!
Clean and convenient as its around the corner from me. Staff is friendly and store is always clean. Not always the cheapest, however, again, its right around the corner.
Great selection of groceries and customer service!
Good clean store. Good meat department. Butchers friendly and informed.
Just one check stand open for 6 people in line, other than that Great store, great selections all products and friendly people.
Good market... but check dates on anything you buy, they have some organic foods
Store is usually nice and neat. Staff is sometimes friendly. Check out lines can be long and dont always get a checker to respond to a 3s a crowd call.
I am writing this to let you know what a wonderful staff you have at this store. While looking for a package of chicken thighs in the meat department I lost a diamond stud earring. It fell in the grate on the edge of the case. I asked Rocky working at the counter for help and he went above and beyond to look for it. It wasnβt found but I left with a very grateful feeling that they cared so much to help me to the extent that they did. I know there are stores that would not have put that much effort in helping someone. I would like to give you10 stars if I could!! Thank you
Shopping at this particular Lucky is a religious experience. I wish I could live there. Maybe in the cereal aisle. . .
Well the grapes were good but best part was....they were free
The only place to buy cereal and two boxes on the max Isle
Lucky in this shopping center is a solid store and since there are so many other shopping centers this one always feels like its there just for you.
Situated down the street from the cave, I enjoy coming to this Luckys as oppose to the one on Jefferson St. Although the one on Jefferson St. seems to be more fully stocked and has the little asian hot foods in the front. Luckys does not have a bank located inside their store, but does have a Redbox, bakery and deli. Bought my cakes here, theyre pretty good.
Good store, decent prices, close by. Prefer Safeway because they have more Claussen pickles and a better yogurt selection π²
I like shop my favorite wine there as well as grocery.
They were out of so many grocery items today. But I got excellent customer service from two employees!!
My go to grocery store.