I absolutely adore this place and it will remain a major piece to the fantastic memories of my July wedding. Ana and all the staff were/are so helpful and attentive throughout the entire gown selection process. With the pandemic encapsulating my entire engagement and thus, gown selection experience, it was difficult to have friends and family with me for that special moment. The staff here stepped into that role so wonderfully for me. The gowns are made to order so you know you’re getting something truly special and often one of a kind, as mine is. I highly recommend for a glorious wedding gown and lifetime experience!

After a long journey to find the perfect mother of the bride dress and an indecisive group, Kennedy really brought her A game! We had such a blast working with her and found the perfect fit for the day. I can not thank her enough and all her patience plus expertise throughout the appointment and even after we picked the wow factor gown we were all looking for. Kennedy, Thank you so much for all your hard work and dedication. We were so comfortable working with you throughout the day. We seriously can not thank you enough and will recommend you to anyone looking for the perfect dress. KENNEDY IS AMAZING!!!!! Dont walk run to see her

As soon as you walk into the store, the environment and dresses take your breath away. All the dresses are SO beautiful; the aesthetic and decorations make you feel like you’re in a fairytale and/or royalty. They are SO accommodating. When I found my dress, I didn’t buy it right away because I wanted to sleep on my decision. I legit came back the next day and it was a Saturday, they were completely booked, but super accommodating to have me try on the dress again before making my final decision and down payment. All the workers are super nice, personable and super accommodating. This business is organized, personable and reputable. They even referred me to my makeup and hair vendor. Definitely go/shop here for your wedding dresses! 10/10 would recommend!

What a lovely experience! From the first appointment to look at dresses to my final alterations appointment, my family and I have truly appreciated Brizan’s attention to detail and thoughtfulness. I have had to reschedule my wedding date two times because of the pandemic, and Brizan was so accommodating with these changes. Ana was a sweetheart with making sure my dress fit me well and that I was as happy as I could be. I certainly recommend Brizan for your wedding dress search!

Alex was my consultant and she went above and beyond and made the process so smooth. She gave great guidance to help me determine what I wanted in a dress and helped me narrow things down. She made me feel comfortable and really helped me figure out what each dress would be like. She added a lot of little touches throughout the appointment. Definitely recommend shopping here!

My experience at BriZan was such a delight, especially since I was lucky enough to be paired with Alice. She listened to what I wanted, sorted through my inspiration photos and came back with a selection of dresses that made my heart skip a beat. I finally found what I was looking for because of her and this wonderful stores unique selections. Alice made the experience so much fun and helped me come up with ideas about ever so slightly redesigning the dress via alterations. I cant thank her enough.

I could not be more disappointed in the product and service I received at BriZan. There are so many things I could go on about but here are the worst parts of my experience-- Unprofessional staff: Told my daughter that she needed to talk me off the ledge when I was unhappy with the alterations. Waited 45 minutes while staff were chatting about a trip they were on.- Dress quality: The dress fell apart, before even walking down the aisle. The hems were coming lose, the lace was coming off, strings were hanging at the bottom in which I kept tripping over them.- Alteration issues: First fitting we discussed the fixes and the added things needed (cover up on chest, shortened, etc). When I came in for first fitting, these were not done. The staff went on to say that was not in the notes.- Price: I bought a $600 dress, and was told alterations would be 150-250. To my surprise, I went to pay afterward and they told me they were $300. They said because they had to fix the first alterations (even though they were the ones who didnt write down the correct needs).I even sent an email to the owner about all my concerns and never received an email back. It was a lot of time and money spent for a very disappointing experience. I would never go there for a dress again and I would not recommend this store to anyone.

I just bought my dress for my sons wedding and am very happy! Kennedy was outstanding! She was very patient and I was able to pick the perfect dress. Great experience!

I had such a wonderful experience here! My consultant was Alice, and she was friendly, personable, and so easy to work with. She completely understood my taste, and what I was going for. I ended up saying yes to the dress at my first appointment, and I found my dream dress, within budget! And did I mention the dress I picked was one I missed on the rack? Alice really knew what she was doing and made the experience so memorable and easy. I highly recommend Brizan.

I tried emailing with no luck. I wanted to share how initially pleased I was with the experience as well as the final fitting of my gown!I also wanted to share some feedback around giving more clarity to cost. I understood my alterations to include straps, a bustle and professional steaming at $550. I understand push cups are more but I was not made aware of that only the options to add them.I was a bit shocked with the price increase ($750) and lack of clarity on cost. Unfortunately, I was so caught up in excitement I didn’t recognize the significant difference in what I was expecting. I wish somebody would have addressed that without me having to come off of my wedding high to catch it.Additionally, the cups did not fit and were too large so there was extra space in my dress. One of the straps was also broken about halfway into the evening.I was hoping you could share details on why this was $200 more than what I was originally expecting? I understand all sales are final and I hope this feedback can be taken into consideration.

I loved my experience at brizan Couture! I received wonderful service and I had good support the whole way through. I would definitely recommend this shop to others! Thank you I really appreciate everything!

Absolutely wonderful experience! Everyone was so helpful and professional! I love ❤️ the dress! Alterations was perfect.

I had a lot of work that needed to be done on my beautiful bridesmaid dress that was ordered from here and the alterations were wonderfully and carefully done. All of those working here were very accommodating and pleasant to work with!

Bri’Zan Couture was absolutely amazing to work with. I would 100% recommend this to any bride who wants her dress experience to be smooth and wonderful!

I had a great experience as mother if the bride at Bri ‘Zan. Found a beautiful dress on my first visit. Brought my daughter back to approve. Covid delayed shipping but it still arrived by the original wedding date. Wedding was postponed a year and had my first fitting this Spring. Removed the sleeves and transferred some lace. The dress is perfect. Friendly sales people. Great alterations. It should be your first visit when looking forward a MOB dress.

I had an amazing experience. Thanks to Alex!! She was amazing and was so patient with me!

Mary Ann was amazing to work with and knew exactly what kind of dress I was looking for and what looked good on me! She helped me find the one!! The whole staff in general were very nice and the gown selection was amazing! Mary Ann was very patient with me and made the experience fun. It was exciting that I was able to look through the gowns and pick what I wanted to try on. The experience was so fun and helpful! I would highly recommend!!

I had the privilege of working with Kennedy for my bridal dress fitting. She was very knowledgeable about bridal dresses and always willing to help. It made the experience so enjoyable. She has excellent customer service skills and is extremely positive. Highly recommend booking an appointment with her!

Alex was fantastic! She was patient and wanted me to find my perfect dress! There was a good selection to choose from! Great experience.

I had the best experience from shopping to alterations. I would recommend Bri’zan highly!!!

Wonderful experience, amazing staff, love my bridesmaid dress! Definitely recommend this place!

Most amazing experience here! From the fitting to alterations to support- they’re the BEST!!!

BriZan makes wedding dress dreams come true! This was our second time being a customer and once again, the dress made my daughter feel beautiful.The staff there has a knack of listening to what you are saying and reading what you are thinking to find the perfect match! When youve narrowed it down to the last one, the reveal is truly magical.We added straps to give the gown a more customized feel and they found the perfect veil to compliment her gown. Alterations were impeccable!Thank you BriZan for giving my daughter exactly what she didnt know she was looking for! She was beaming on her wedding day.

Terrible experience that left me extremely stressed just one month away from my wedding. Some of the most unprofessional behavior I’ve ever witnessed.

Im SO glad I found BriZan! The selection was great and I found the perfect dress!

I have been to 4 different dress stores and this place blew all the rest out of the water. I worked with Kim who was absolutely wonderful! Super attentive and helpful. She understood my vision and was able to show me a ton of dresses that were in my price range and stunning! I was also shocked at the value of these dresses. I must have tried on 10 different dresses and would’ve been happy to walk down the aisle in any of them! Can’t recommend this place enough!Update: I got my alterations done here and I am so excited to get married in this dress. I bought my dress in 2019 and had to delay due to the pandemic, but this dress still takes my breath away. This place has an amazing selection of dresses and top notch service. The people who helped me we so friendly and helpful! They took so much time making sure my mom understood the bustle and everything was perfect. So happy I went with Bri’zan!

What a wonderful experience and I found my dream dress!!! Ana was AMAZING. She has a kind and soft personality that made me feel comfortable trying on different dresses and made me feel more confident in them! When I figured out my top 3 dresses, she was able to put them in an order for me to try on again that did the necessary comparisons and helped me land on THE dress. She curated the whole bridal moment that put tears in all of our eyes, but stepped back so I had that special moment with my mom, mother in law, and maid of honor. I cant recommend Ana enough! She was simply amazing. For BriZan Couture in general, they had a wide variety of beautiful gowns and each gown was a winner in my eyes. Such high quality beauty.Thanks so much! So overjoyed to have found the most beautiful dress!!!

I had the best experience working with Kennedy! I was so stressed out over selecting a dress as the matron of honor for my girlfriends wedding. She was amazing!!! She was so professional, knowledgable and friendly! She totally put me in a much better state of mind and she found the perfect dress for me! I could not be more happy and satisfied. I highly recommend Bri zan to get your dress for any occasion. All of the sales professionals were very nice, just loved Kennedy so much!

I can’t even explain how great Bri’Zan was. Everyone was fantastic. Sue, Maryanne, the rest of the employees were nothing but nice, sweet and professional. My experience was one that I will NEVER forget.

SHADY! So disappointed in the girls here who are performing awful sales practices. Went with my future sister in law to look at dresses and it was empty, they were closing as we were leaving at 8pm and one girl goes in the back to call the front desk (where we were providing our information to save a dress she loved) and she was pretending she was a customer who ironically wanted to try on the exact dress my sister in law fell in love with in order to pressure her to make the decision and buy. This was a sample gown for sale so would be the only one available.

I had my first Bridal dress shopping appointment yesterday and I found the dress of my dreams! It is absolutely beautiful and has everything that I was looking for. They have a great range of selections and the prices are very affordable. Everyone there was also very nice, helpful and understanding of what I was looking for.

Every job that puts food on the table and keeps a roof overhead is an essential job.......... For you to not recognize that just shows how privileged you are!!! I hope one day youll see your kids crying from hunger or terror knowing they might be out on the street. Then you might understand the real definition of essential. Foolish little girl....

They expect you to provide a $50 deposit up front… before you even set foot in the store… and if you don’t find anything it’s non refundable. What kind of shady policy is that? If they have to scam you into buying something, it’s clearly not a good place to shop.

I went in to find a dress for my wedding and was not actually looking forward to dress shopping. I let my mom book the appointment and do all the leg work. I was completely blown away with how much fun I had and how amazing it was to work with Mary Ann. Everyone at BriZan was so kind and supportive in this whole process. Mary Ann and I pulled an initial 8 dresses to try on and she went back one time after that because she had something in mind. She came back with my dress! If you are going to BriZan, work with Mary Ann!!!! She is amazing at what she does.

Alice was amazing to work with and definitely understood the kind of dress I was looking for! The whole staff in general was really nice and the gown selection was excellent! Being able to actually look through the gowns to see what you want to try on is not only really fun, but really helpful to see all your options! Highly recommend!!

I would recommend Bri’zan Couture to all local brides! They have an impressive selection for dresses for a wide range of budgets. I would highly recommend Alice as your consultant ... she was the main reason why I bought my dress here, she is fun and helpful and makes the entire experience exciting !

Really disappointing. When I called to make a reservation no one was available. I left a voicemail. No one called me back. I booked online because of a promotion I heard about through a friend. I received a confirmation email. And completed their bridal survey. They could not find my reservation “bc they recently changed from paper reservation to online”. I would have accepted that as an answer if they would have continued to try and help me....as if I were any other guest in their store. Then they told me my reservation for the promotion for essential workers does not count bc it was booked online. I let them know I left a voicemail and did not receive a call back. And was told it’s bc they have “an abundance of calls”. I work as a nurse, in a fast pace environment and also receive an abundance of calls.... but I address them all in a timely manner and a smile. Instantly made me feel like I don’t belong there.

Highly recommend! The staff is friendly, the place is clean and organized. Kennedy was super nice, and helpful.

I found THE Dress here. Not enough words to describe how fantastic Mary Ann was today. She was patient, insightful, and beyond!! I recommend this place whole heartedly. Thank you for the fantastic experience Bri’Zan!!

This place is an absolute gem. Sue, the boutique owner, and her team gave me so much attention and love—their warmth and expertise is endless.I asked for a last-minute appointment and they accommodated me (phew!) Lo and behold, I found my bridal gown with a little help from Ana, a total sweetheart.Bri’Zan is the place to be if you’re a bride, bridesmaid, or guest seeking a fabulous experience and gown! I’ll be back. :)

First ever appointment and I found my dress right away! Very helpful consultants and knew exactly what I was looking for. Didnt end up getting what I thought I wanted and they helped to find styles that fit my body.

Thank you Bri’zan Couture for such an amazing experience. Mary Anne was great — so helpful, kind, and friendly. With her help I was able to find my dream wedding dress.

I had my appointment on 1/15/21 and it was great! I really enjoyed how calm and supportive everyone was and how accommodating my stylist Ana was with the wide variety of dresses I was willing to try on. Ana was truly kind and listened to all of the concerns I had with the dresses I was just not meshing with. I ended up buying a dress that I completely picked as a fun but not me dress to shake things up and I fell in love with it! There were a wide variety of dresses from amazing designers. The only designer I wish would have been there was the Watters collections, but the Amare dress I chose more than made up for that! The store itself was very clean and modern and plush. You get a cute little robe to wear in between dress changes and the fitting rooms are spacious enough that you have space to move. I am having my wedding in my home state and BriZan made this one thing the easiest part of my planning. I truly did not expect to choose my dress, let alone purchase on my first venture out! Thank you so much!

No customer service small selection of mother of the groom dresses I was only there 5 mins.

They were very nice, and helped answer any questions we had. Dresses came in around the time we were quoted as well. Would recommend! This was the only boutique that I liked the selection of bridesmaid dresses as well.

I cannot thank the staff of Bri’Zan ENOUGH. They were so accommodating, sweet, and provided everything I could have thought of and more. They knew their stuff inside and out, and even put together a mini “reveal” for me and my family. Kim was my consultant and I am so lucky to have had her working with me. She made me feel comfortable and at ease through the whole process, and never pressured me to try a different style, move quicker, or change my ideas. SO happy to have said yes to my dress here!

My cousin went bridal dress shopping here they had a very nice selection of dresses and the people were very helpful and friendly

I dont know what to say. It was wonderful until the end of the appointment. I wish we would have had a different consultant.

Mikayla was very helpful, patient and a very sweet personality. Her manager came to help with the fitting and was extremely nice and gave us ideas on how to make my dress look even better. Really loved my experience with them, and I said YES to the dress!!!😊👰

I was really impressed by the customer service that Sue gave me. I needed a dress for a wedding last minute and they did it so quick and fast. The service I was given is definitely very rare and I actually don’t think I ever had this kind of service. The color for the dress was perfect, exactly the kind I needed, and was tailored and done very, very quick. I am highly satisfied. On top of that, my 3 daughters love wearing dresses from them! 5 stars! The best! Thank you so much, Sue!!! Recommend for everyone looking for any type of dresses!! This is the place to go!We will definitely be coming back ❤️

I absolutely loved my experience here!! The ladies were so wonderfully nice and very helpful!! My only store I went to to find my dress and I couldn’t have had a better experience elsewhere!! It was very spacious and everyone felt so comfortable. They make you feel amazing!!

This place was absolutely amazing. Everyone was so incredible and helpful and Alice was the best consultant. She found me my dream dress and made me feel so beautiful and confident. I would recommend her and this place to anyone looking for any dress for every occasion. If I could give them a hundred stars I would.

I said yes to my dress here! :) They have a great selection, one of the best I saw while dress searching in the Chicago area. The prices were fair and their customer service was very nice! Go find your dress there! You will love it like I did!

This was the third bridal store I went to. I ended up choosing the first dress I tried on here! I worked with Kim and she was fantastic! She spent quality time with me making sure she understood my vision of my dream dress. Kim was patient and helpful when discussing alterations that could be made to each dress to make it my own. The dressing room was open, private, and had great lighting! I would definitely recommend BriZan and Kim for anyone looking for a wedding dress!

Amazing service! They were very nice, and helped answer any questions we had. Dresses came in around the time we were quoted as well. Would recommend! This was the only boutique that I liked the selection of bridesmaid dresses as well.

I’ve had multiple great experiences here. Bought dresses for both of my daughters weddings. The staff is superb. The service is excellent. The atmosphere is warm and welcoming. They pay attention to the details. I highly recommend Bri’Zan!

Sue was amazing and so helpful! I came to BriZan with an open mind. I knew what style I wanted, but trusted Sue with some picks that I wouldnt have picked on my own. Thank god I did because the first dress that Sue picked out for me was THE ONE! Thank you Sue for helping me find the perfect dress. :)

My sister came in from out of state to shop for mother of the groom dresses. After a disheartening, rude experience at a shop in Downers Grove, we called BriZan at 5:15 p.m. and asked if we could at least just come look at dresses without an appointment, even though they close at 6:00. They said of course! Anna was so very nice and attentive and helpful. She provided the full service appt. I was hoping for my sister. It was such a relief, as I was very embarrassed about the first shop. She rang up the sale at 6:30 without a single complaint, after figuring out how to rush order the dress. We will definitely be back! Thank you, Anna!

Louise was wonderful. Super friendly and helpful. Offered some suggestions while also listening to me and what I wanted. Place was great. Would definitely recommend it to others.

Brizan was the third bridal shop I went to and we saved the best for last. We met with Sue, who was was wonderful to work with. She listened to the style I wanted, carefully worked within my budget, worked quickly to help me in and out of dresses, offered really helpful insight throughout the whole process, and was so patient. It was well worth it and I highly recommend any bride to go!

Everyone that helped me was wonderful!! They where so accommodating doing both of my appointments, even going as far as to write a note doing the first appointment so I could surprise my mom at the second. Definitely a 10/10. If youre considering shopping here, you will not be disappointed!!!

My wedding is in two weeks. Yes, two weeks. Louise, at Bra’zan, was extremely helpful. She was great in assisting me find a beautiful dress, plus my alterations will be done within a week! I’m very excited. Thank you for the great service! I highly recommend them!

Amazing !!I went in to try on dresses for the first time and met with Louise. She was amazing from start to finish. She made me feel so comfortable and helped me with everything that I needed. She made me feel confident with my body with all the compliments and comments. She really cared about what dress looked good with my figure and really explained the detailing. She also went into detail about the pricing and stuck to my budget!! Thank you Bri’Zan Couture for making my experience a once in a lifetime!

Love love love!Beautiful dresses and amazing staff! I had my appointment with Louise and she was absolutely incredible. First dress I ever tried on I ended up buying! Also reasonable prices and plenty of dresses to choose from.

Each sales person I worked with was so nice and friendly. I was shopping for a mother of the bride dress and liked that I didn’t need an appointment. There was a decent variety in stock, however, many styles were able to be ordered if I needed that.

Very friendly and personable. Found the perfect dress for my black tie occasion!

Best experience ever!I came to Bri’Zan after going somewhere that was not helpful. I was already feeling discouraged and worried but then I met Kim. She talked to me about styles, what would compliment me well, and let me try on whatever I wanted. There is an amazing selection of dresses. I saw my dress. Asked to try it on first. And knew immediately it was my dress! Kim then helped my sisters to find bridesmaid dresses and my mom to find a mother of the bride dress. It was the best experience imaginable!

I am so happy I found my dress(es) at Bri’zan! After having found parts of dresses I liked at other bridal salons, Sue was able to make my vision come to life with combining two dresses. She was there every step of the way in person and for my many phone calls during the alteration process. She alleviated all of my concerns and promised that the alterations department would work with me until my vision was perfected. Everyone at the salon was so kind and helpful and I felt fantastic on my wedding day in my one of a kind creation! Thank you a million!

The Next Best Thing To Dress Shopping With Your Girlfriends! I have an upcoming event and needed to get a dress purchased and altered (Im short so virtually everything needs to be altered) with only 2 1/2 weeks to spare. This was by far the best dress shopping experience Ive had! The gals were quick to tell me honestly what looked good and what didnt and they let me try on virtually every blue dress in the store. From that to showing me how the dresses could be altered for maximum impact to taking pictures so I can send to my fellow for a thumbs up or thumbs down, the ladies made this a fun evening and I managed to walk out with a dress that looks great on me with only one stop. I will definitely be back to make my next formal event purchase. I can honestly say that while I saw a review or two that were not complimentary, my experience was top notch. I cant wait to go back for the fitting and to rock my dress at my event. Definitely give this store a shot! I love any place where I can make one visit and complete my shopping to do list AND have a laugh or two while Im doing it. Super service with a good selection of dresses on hand for people like me..... doing last minute shopping.

Kim took the time to hear my concern and find the dress my daughter wants to wear to prom. Kim’s kind manner and willingness to help a total stranger will make the 2.5 hr drive worth it. Can’t wait to meet you!

I went here on a whim to find a wedding dress with 5 months to go before my wedding! Initially I was sold a dress from Davids Bridal that was only available in plus sizes and I wear a 6 or 8 the largest! Jennifer, who is an amazing sales rep here was such a lifesaver. What I LOVED about her most of all was her honesty! She didnt pretend to love everything like many other bridal shops I had been to have. And she read my personality and came out with the perfect dresses for me! I chose the dress of my dreams and EVERYONE has asked where I purchased such an amazing dress! It was a mermaid style that even sparkled in the dark, and was super classy! People couldnt stop talking about how amazing I looked and how amazing the dress was! I love this place! The owner Sue is amazing too and will do anything to make sure your dress is perfect! Between her and Jennifer you cant go wrong here!

The appointment was booked quickly, and the consultant, Alice, was very friendly and helpful. In addition, the dressing room area was fancy, warm, inviting, and open so you could see others trying on their dresses to give/ receive feedback. The only approach I would’ve done differently would be to inquire ahead of time regarding dress availability. However, they had a large selection, and I found my dream dress. I would definitely recommend Brizan.

Very nice selection. Excellent helpful staff. No photos can be taken of dresses in the dressing rm area. When you are shopping for that special dress it can be helpful if you can look back at a picture and see the good and questionable points of a particular dress. This can aid you in making your decision. Otherwise they are a 5 PLUS in ratings

Overall I had an okay experience at BriZan Couture unfortunately I cant give it 5 stars though.Alice was amazing at helping me pick out my wedding dress, she listened to exactly what I was looking for and made me feel so comfortable and beautiful in everything I tried on. But from there service wasnt as great as we had hoped.I purchased my dress 11 months in advance and it took almost 9 months to come in when we were quoted 6 months (which I understand is not the shops fault if the vendor takes longer to make). However a heads up after purchase would have been nice so I wasnt surprised when I called in at the 6 month mark and was told it was going to be another 3 months. Because of this, we had to do alterations in house since it came in less than 2 months before my wedding. Alterations here are very costly so I recommend either shopping earlier than 11 months or check in with the salon to make sure that they quoted you correctly after the order has been placed and make alteration appointments elsewhere at that time.My other issue was that my dressed was not steamed properly before being returned to me. I went in for my final fitting (which turned out amazing) and they took the dress back to steam before we took it home. We opened the bag the morning of the wedding to see that it had barely been steamed or had not been steamed at all. We had to then find a cleaners that would steam it within the hour because I was getting married later that day. Brizan did the right thing and refunded us the cost of taking it somewhere else to have it steamed. But PLEASE brides, make sure that you check your dress ahead of time after they return it to you to make sure that it was done correctly so you dont have to go through what my mother-in-law and sister had to go through to have it fixed before I could figure out what was going on.

Kim and BriZan Couture made a stressful situation very fun and exciting. My husband and I are renewing our vows for our 10 Year Anniversary on June 25th, 2020. We went back and forth about canceling this all together and then I received a text that Kim will be able to do a 1:1 appointment with me and my daughter as long as we wore our masks and gloves and it could only be the two of us. We used Zoom so my Dad, step mom and Grandma could see. It turned out to be wonderful. I bought a gorgeous dress off the rack and so did my daughter. Kim was beyond helpful, super fun and made us feel so normal even though we had those silly masks on our faces.THANK YOU BriZan for making my special occasion so much more special. I will post pictures when and if the event still happens.

I had a 1 hour appointment scheduled 2 weeks in advance. This was my first time trying on wedding dresses and I was left awkwardly waiting at the front of the store for 15 minutes before anyone greeted me. Eventually, Sue greeted me but she wasnt the person I was scheduled to meet with. She let me look at dresses for about 5 minutes and then rushed me to try some ones she had found. None of the dresses she picked for me matched what I had described. It looked like she picked prom dresses out for me instead of wedding dresses. She wouldnt even tell me the designers of the dresses I liked and said she would put it in the system for when I come back next time?? The whole appointment lasted for about 30 minutes. Disappointing.

Everyone already knows Brizan is THE salon to go to for wedding dresses, but it is also AMAZING when it comes to mom of the bride dresses. Sue and her staff were patient and listened to what I wanted in a mom of the bride dress. With Sues vast knowledge of what would work best for my body type and the vision I had of what I wanted to wear, I was able to pick the perfect dress for me! It was such a fun experience! You MUST go to Brizan!

I loved every part of my experience with BriZan. It was my 1st time ever going shopping for wedding gowns and they did not disappoint. Kim was a great consultant and listened to my needs. She was helpful and spot on with getting dresses that described my style and wants. I must say it was weird that she selected the dress I had been looking all over the place to find as one of my fittings. I was in such great disbelief that she found it. I was able to find my wedding gown/dress on the 1st visit to any bridal and BriZan helped make it happen.

The service here is excellent and always so great to work with the ladies. They give amazing compliments and can help with breaking options down too. I really love how this team made me feel so much more comfortable than the other place I went to. They made me feel right at home and I cant believe how fast the process was with getting my prom dress. They are also very clean which is nice and classy. I definitely recommend this place for your bride or the dance of your dreams. 👍

Where can I possibly begin? When trying to make one of the most important decisions for your wedding day, Bri’Zan Couture without a doubt is the place you want to be! I found Bri’Zan at a bridal show I attended and decided to make an appointment because I was blown away by the beautiful styles they had for show. After previously visiting numerous “well known” shops with no luck…I was considering cancelling my appointment with Bri’Zan, I honestly thought I would never find my dress!Like any bride, we have a vision of our dream dress. After having bridal shop after bridal shop shut down my vision and try to cover it with their “we can’t do that” “well I don’t think that will work for you” “we will call you if we get anything like that in stock” It is very easy to become discouraged! But not Bri’Zan, not Sue and her team. I came in with low hopes, thinking this was just another waste of my time…boy was I wrong!The shop was a bit busy that day, but I was immediately acknowledged and told to have a seat and someone would be with me. Sue greeted me with her beautiful smile and positive attitude! We sat down and Sue wanted to hear what I WANTED, and what MY visions were. She took notes, listened attentively, asked all the right questions & quickly had me exploring the shop for MY dress. She let me pull the dresses I wanted to try on and offered some suggestions as well. Let me tell you…I thought her suggestions would never work out! “It just isn’t my style” I said, but Sue asked I “give it a go” for her. Let me tell you…I am so happy I listened to SueAfter trying on 3 dresses (of my choice) and just feeling “meh” about them, I tried on the 2nd dress Sue suggested. Now you know they say, “You will know you found your dress when you do” well I knew! I burst into tears after trying on that dress & Sue celebrated with me and my family. I can say she was genuinely happy to help, we all felt like family in her shop!I needed very special alterations made to the dress and Sue never once questioned me or tried to talk me out of my vision. On the contrary, she made more wonderful suggestions and assured me I would not be disappointed. There was 0 judgment and just so much love from the Bri’Zan team. Sue really helped ease my mind and make this moment very special and worry free. Once my dress was in I came in for 3 additional fittings. Sue and her team were eager to help make sure everything looked perfect & really made my vision come to life. Thank you Bri’Zan Couture, you deserve more than an A+++ with me. Thank you for making my day extra special! - Yolanda Morales

Alice was great! I was shopping for a wedding dress. She moved so quickly so I was able to try on aprox. 20 dresses during my appointment. She was really great and not pushy. The prices of the gowns were really reasonable!

I felt like a 5 star review was well deserved since they were able to order and ship my dress to me within 2 weeks.My story goes a bit like this....I bought a very expensive dress from a different boutique, but wasn’t in love with it. The dress itself is amazing, but I just didn’t feel good in it. I decided to get a second dress for the reception that was more me.I walked into the boutique without an appointment and they were very helpful and let me try dresses on. The last one I tried on, I really liked. I say liked because as a plus size woman you don’t exactly fit into the size 8 dresses and therefore can’t really tell what you’ll look like in them....I can’t complain about the sample sizes just because 10 is typically the largest size at most boutiques. You have to learn how to have a good imagination unless you go to a boutique specializing in plus size dresses.So I found the dress I “liked.” I wasn’t able to take pictures or anything (again standard in most boutiques), but I would have loved it if they allowed me to take a picture and then right away delete it. Let’s face it, a picture is worth a thousand words and sometimes these boutiques have clown mirrors making you look thinner than you do. Pictures don’t lie. My request to take a pic was denied (this really depends on the shop), but they should even have a boutique camera they can use to take your picture if it’s such an issue because you’re not going to spend thousands of dollars on a dress that may all just be smoke and mirrors. That’s one recommendation I have for the store.About 2 months went past (getting close to the wedding...very close) and I decided to pull the trigger on that dress. I called and asked the name of the dress and designer so I could make sure I was ordering the correct one from them. My request was denied....ok...I get it...you don’t want someone ripping off your dress design, but this Cinderella won’t have time to get someone to make the dress anyway...final wedding countdown had begun. I then had to go on their website and I looked through hundreds of dresses. I liked 1 dress, but I wasn’t sure it was the one I tried on. I called back with my credit card info and asked if the dress number I was ordering matched the one online....she hesitantly confirmed and I confidently had her charge my card. My card was declined lol...story of my life. It was flagged for fraud. The lady was very patient as I spent the next hour sorting it out with my credit card company even though I called them about 20 times to see if it was going through....thanks for your patience.That was a real pain.Two weeks later I called. They told me the dress was due to arrive in their store the next day. They shipped it to me the very next day. I had it fast (and I live in North Carolina).I tried on my dress, and it fits like a glove! I’m so in love with it! So thank you from the bottom of my heart. It wasn’t the easiest purchase, but I’m happy it was made.

Can not say enough how wonderful each visit to BriZan has been. The staff is so attentive, friendly, and helpful. the selection is vast and beautiful.Prices are competitive. If you are looking for any special occasion dress, wedding or other events, visit BriZan in Naperville. After several relaxing and helpful visits, I bought a Mother of the Bride dress and already looking forward to purchasing my next occasion dress from them. Thank You Ladies for all the help. - Nicole.

For a couture place, the prices arent that bad at all. My first appointment I had with them, they took their time with me. I never felt rushed or unwanted. They let me try on every style of dress make sure what I picked was what I actually wanted. You will never find dresses this beautiful at Davids Bridal, ever. The prices for alterations are a little steep but the seamstress is truly a wizard so its worth it if you ask me! My experience was truly wonderful working with them.

I have been dreaming of buying my wedding dress for as long as I can remember. Everyone always tells me that you will try one dress on and you wont want to take it off, you wont be able to stop thinking about it, and that is EXACTLY what happened at BriZan. Even in the middle of a global pandemic, BriZan made my dress shopping experience all that I could ask for. I worked with Sue, the owner, and she was SO great at helping pick out styles that I would like, helping me decide between dresses, and helping to make my vision become a reality. She was flexible, accommodating, supportive and I trusted her 100%. It was my first time out dress shopping and there was this one dress that I just couldnt wait to put back on. I said YES to the dress at BriZan Couture and the next morning woke up at 6AM on a weekend just SO excited that I found my dream gown. Thank you to the women of BriZan for making my dream come true!!!!!! I am forever grateful! I cant wait to wear that dress in front of all the people i know and love!

So thankful for the prompt response time and support from BriZan during this difficult and uncertain time. I am even more certain I made the right decison purchasing my beautiful gown from this location. Thank you!

After feeling a little defeated after a dress appointment at another bridal salon, walking in here was great. Kim was absolutely incredible to me and my family the entire time we were there and made the whole experience at BriZan even better. It was so hard to pick a dress because I ended up loving more than one! I couldnt be happier that I finally said yes to my perfect dress here. Id recommend BriZan in a heartbeat!!

I said yes to the dress at BriZan Couture. The women are all super friendly and knowledgeable. I was able to try on dresses with a few friends, space is limited. But they let me take my time to find a style. There was no pressure to buy same day, unlike at some other stores and that make me feel confident about choosing them. On my second trip, which I was alone, I was allowed to try on my top 2 choices and take my time. I was able to say yes, with the help I received, and I am very thankful to have their honesty and help.

I had a reservation to look for MOB/MOG dresses this past weekend. The girls helping us were so attentive and they were not pushy nor stating that everything looks good just to try to sell a dress! Their honesty was refreshing and their suggestions were spot on. This is the second time that I have come here for a family MOG gown and I am sure I will for future family weddings!

I bought a beautiful mother of the groom dress from salon back in May. In August my dress came in...everything seemed great, the girl that originally waited on me then pinned the dress for alterations. So far so good. I paid $1000.00 for this lace dress with beautiful beading. I go today for final fitting...12:00 noon appointment. Waited 45 min because dress was being steamed..dress was brought out finally and I tried it on. To my horror, dress was bustled completely wrong. They used hook and eyes to bustle lace overlay which was ripping. Found one whole in back of dress, when I pointed this out to young sales girl who I never worked with she said she would bring in back to seamstress. Dress was brought out a few minutes later unbustled and was on hanger, told I owed 250.00 in alterations. I paid in cash. Then she proceeded to bunch dress in plastic bag and I asked her to show me how bustle was fixed, which she clearly didnt know. I then drove my new dress to another store for alterations which will cost me over 100.00 to fix their mistakes. The bustle was attached to low and was actually ripping lace on dress. Extremely disappointed with workmanship of seamstress. I have 3 weeks before my sons wedding. My advice this store has beautiful gowns but horrible, horrible seamstress...be very weary.

I went here to find a wedding dress and it was my first time trying on dresses. They advertise how they stand out from other stores for doing 2 hour appointments. My appointment was cut to 1 hour and 15 minutes even though I had two more dresses I would have liked to try on. My consultant, Louise, did not seem interested in anything I had to say, kept putting me in gowns I was not very interested in and would not clip the gowns in any way to make them fit me any better. I said I wanted to try on the two dresses and she just refused. Horrible first experience trying on dresses. There was another consultant working in the room next to me who seemed to really love her job and was very passionate about it. I spent majority of my appointment wishing she was my consultant. If you have an appointment with Louise, do not go.

I found my prom dress at another boutique but I didnt want to purchase from them as last time alterations were a nightmare. BriZan was more than happy to order the dress for me and then we went right to work with very affordable and well done alterations. The staff is all very nice and more than willing to help you find the prom, dance, or wedding dress of your dreams.

My mother’s friend, who had bought her daughters wedding dress from this salon, recommended Bri’Zan Couture. I figured this was a nice dress salon since it was recommended, but I never knew that this would become my new obsession! I couldn’t believe it when I found out that they made custom made bridal gowns. I wanted to see their work before I invested in them making my bridal gown and was I pleasantly surprised to find that their designs were more gorgeous and more unique compared to all the “look a likes” you find in bridal salons and the craftsmanship of the gowns were as if they cost $50k and up. I worked with Sue and her design team on my gown and through the entire process, I was able to pick out every part of my gown with sue guiding me. I cannot express my gratitude to this salon and their design team, because I not only made my own bridal gown vision come to life, but it was even better than I could have dreamt it would be! Thank you, Thank you, Thank you!

Kim is the best! She really made my special day all could have dreamt for and more!

Their selection is so expensive, theres no way you wouldnt find something you will definitely like!

I was surprised to find out that my guests weren’t allowed to take pictures. Makes it really difficult to compare dresses when you can only go off memory.

The ladies were super helpful and let my bridal party, mom, and I select a ton of dresses, then picked some herself for me to try as well. Found my gorgeous dress here and it looks like something out of a fairytale. Cant wait to go to my fittings.

Summary: Horrible customer service. Not going back.Im engaged, and my mom and I had a little outing this morning to shop for wedding dresses. A friend recommended them, and we were nearby, so we stopped in with a little under an hour to spare before lunch. Despite the window displays with wedding gowns, there was hardly a wedding dress in the store, and I should know, since I had ten minutes of waiting to wander alone through the shelves while the saleslady was chatting on the phone. Though we were the only people in the store, when my mom asked about wedding gowns, the rude saleslady didnt want to talk to her and told her frostily that the bride needs to call for an appointment first. She went on to explain that apparently we shouldnt have expected them to have any wedding dresses out because its prom season. Well, of course, I should have realized. Its the middle of March, so naturally the stores wont have wedding dresses- prom is only two-three months away! Is this person crazy? No, probably just rude. I can tell you one thing; Im not going back there.

Wedding dress shoppingLouise was amazing the experience was great and the dress selection was even better! Shop is high end but anyone with a reasonable budget can find a great dress. I loved the dress selection that was available.

Wonderful shopping experience!So many options and fantastic customer service!