Great quality high end mens clothing for the outdoorsy type of man in your life!
If you are thinking about buying Filson clothing Patrick Nakamura at the Naperville, IL location is the man to see! I couldnt find the Dehen anorak anywhere in my size but Mr. Nakamura had it found in less than 24 hours after I contacted him. He happily completed my transaction over the phone since Im stationed overseas. This kind of customer service doesnt exist anymore! I will be visiting your store when I return to the states. Because of Mr. Nakamura, you just gained a loyal customer. Thanks!
I had a great experience at this store. Patrick went above and beyond to track down the last jacket remaining in Filson’s US inventory. Thanks again!
I ordered a wool jacket from this location that was out of stock online. Hunter helped me out and did a great job - fast and very courteous. They sent a personalized note with the jacket as well, which was cool and unexpected.
This place is awesome. High quality gear. High prices but buy it for life items. Pay special attention to their heavy wool coats and briefcases and duffles made in Seattle Washington. Johnathan and Patrick are awesome guys and are totally passionate of their customers and the brand. Highly recommend checking this place out!
The store is wonderful and inviting the staff if very helpful and welcoming. They have helped me locate items that were out of stock or discontinued. The products preform well and are very nice
Ordered two items to be delivered by Friday, November 27 however the sales person was clueless and the items may be delivered on November 30 when I’m out of town. Is the salesperson incompetent or just desparate to make a sale? Customer service did everything but give me a middle finger. Do not buy Filson products from Filson. Their service is atrocious and the internet is full of horror stories of people attempting to get refunds. If you must buy a Filson product, get it through an independent store. Let them deal with Folsons’s bs.
The staff went above and beyond for customer service.
I want to thank the Filson family for getting a store close to the Chicagoland area. Filson products are of great quality and stands out far above the rest. I own many Filson items and get compliments all the time on my leather goods and outerwear. The warranty is great and the Customer Service Team go far above the call of duty to accommodate customers.
Great store with excellent quality items.