So Thyme Super Market is more of a Whole Foods style grocery store.I love how clean & neat the facility was, all the sections were highly organized from the entrance to the restrooms, to the fresh produce, even the meat department. Five stars for the organization, coz it’s kinda more fun to shop in a tidy store.Though I visited the store on a weekend, it wasn’t too busy.Many fresh organic produce items were on sale was my favorite part of the trip (:I wish every store to have a bulk section for nuts & granola and when I found one in here, I didn’t miss a chance to pick a lot of them. Yay!
I was shorted an entire bag of groceries this afternoon, a bag of feta cheese and scallions. This is the second time this has happened to me with the same cashier. When I called the store, all Meredith did was talk over me, so I asked to speak with the manager, who talked over me as well and accused me of being ANOTHER customer who apparently had the same experience, so apparently this happens all the time! Its WORTH it to pay more at Jewel; I am NEVER putting myself through this aggravation and EVER shopping at Fresh Thyme EVER again--I got what I deserved for trying to shop cheaply.
This store reminds me of Whole Foods without the Whole Foods prices. Great selection of organic fruits/ vegetables, vitamins, healthy meal options at very reasonable prices. Love this store
First of all, I like this store, I dont do a big shop here, but they have good produce.My issue is with coupons. They have to be approved by a store manager, and good luck with that! The cashier called three times. No one came. I finally went to the managers office and asked him to come to approve the coupon. I should not have to do that, management should be on point.
0 it really was an exceptional experience. The supplement section is fantastic and the product knowledge of the people there equally great. There was one gentleman named Richard who just did an outstanding job and guiding us to the differences of what we were looking for. So I wish fresh tyme all the good in the world and will be back soon
This place is a little out of my social class, but I was close to the store and wanted to make Shepherds Pie.The fresh bread selection is great and they have homemade butter of different flavors.They have sushi and on Thursdays it is discounted.Tons of gluten free foods.Everything just about was organic.The place was clean.They have a lot of ready to go meals and easy meals already put together you can just toss in the oven which I really like.I wish they had cut up onions like Meijers because I am lazy.I would shop here again if in the area.
This is one of my favorite grocery stores in Naperville. The store is impeccable, the variety is right on, and the employees are always helpful and seem happy. They carry a good variety of healthier foods and snacks. I come here all of the time for Lilys chocolates, kefir, veggies and fruit, and the occasional gluten free pizza.
Just the right amount of healthy and fresh options. Small town feel. Great bulk section.
This is a nice store exept of meat department and management.I bought two pieces of lamb and immediately discovered at home that it smells like leaking gas. I come back to the store (20 min driving) and the manager M. directed me to stay again in a long line. Finally, she took care of my case and made return.I expected like at least 20% off of the next purchase, but...no compensation for the effort to sell me rotten meat from so-claimed FRESH MARKET, even appologies were so so.I recommend avoiding buying meat there. There is a nice local store Caseys Foods for the reall fresh meat.
Such a great store. I go here all the time.
I love this store. There is always help the staff is exceptionally nice great great store. The food is great the produce fresh and vibrant.. All at a great price.
Clean, efficient and organized store. Recycling area isnt near entrance which I found odd. Produce looked great and fresh,, lots of choices at butcher, deli, bread areas... checkout was fast
This is my favorite grocery store (besides Trader Joe’s). They regularly have great sales on produce and an awesome variety of kitchen staples for those with specific dietary needs. Always finding something new and interesting and the associates are very welcoming & helpful.
Very clean and orderly. Flowed well for grocery shopping. Loved it
Had a great experience, especially with the customer service. The staff clearly get along well and know how to communicate. Two gentlemen I believe their names were Noah and Owen were especially helpful in helping me find an item I was looking for. I will be coming back soon!
Good selection on natural products.
Something that is extremely unappreciated is how neat the store always is. All the labels are facing out and the products are nice and neat on the shelves. The customer service is also always great the staff and friendly and easy to chat with. One problem is they have a pretty small selection and are usually out of at least one thing on my list but that is understandable due to the pandemic. I will be returning!
I have a love/hate relationship with Fresh Thyme Market. Love because its conveniently located between mine and my fiances residences. Love because its next to Binnys Beverage Depot which I visit about three times per day (see my review for Binnys). Other than that, its mostly hate... I hate that FT doesnt have fresh pastries any more. Hate that they are constantly out of their French Vanilla ground coffee. Hate that their dairy coolers are consistently not well-stocked. I have visited this store on Saturday morning for half and half only to find most brands are not stocked at all. On a Sunday night I might understand this, but Saturday morning? On more than one occasion I have bought half and half that goes sour in a day or two. On more than one occasion I have noticed half and half on the shelf that is past the expiration date. Honestly, the dairy section is a disaster by American standards. If you grew up in a communist country you might find it acceptable. I have written emails to the company from their web site, no reply. So..... Go to Trader Joes if you can for half and half, they have the best. Go to Dunkin Donuts for coffee rolls, they are the best. Currently using Papa Nicholas French Vanilla (from a store other than FT) with great results. I dont really need you, Fresh Thyme. You are just there, and I will continue to use you until something better comes along. Reminds me of my ex...
Nice and clean, you know what I mean 😏
I love this store, great products and fresh fruit and vegetables! The store personel were very nice and helpful. The store itself was organized and super clean.
I got mangos here, they were very good
Love this store. Small enough to move through quickly, healthier selections than bigger chain stores, produce prices are always good.
Such a nice place. Clean and safe, fresh produce, employees friendly and kind. Would visit again
Like to purchase my coffee beans, feta-spinach sausage and sushi. The organic selection, as well as soap and tamales wont disappoint.
Excellent customer service experience.
Very good. Comfortable atmosphere to shop
Fresh produce! Excellent deli.section. their pizza slices are delicious and sandwiches are very substantial and tasty.
Very fresh fruit and veggies, often on sale with the best prices around. Nuts, seeds, rices, and dried fruits are available in bulk. I buy their coffee beans and love the flavor because they are fresh. Nice wine selection. Here is where you can buy your natural soaps, lotions, supplements, etc.
Healthiest store Ive ever seen. Shout-out to, Noah, an awesome employee whos very informative and helpful every time I come 👌💯
Great selection of both produce and deli goods. Worth a visit.
Nice place. Good produce and helpful staff.
Beautiful store, but pricey.
Good prices, fresh produce very good fruits...
Great specialty grocery with a large selection.
They always have what I need and great sales
I loved the sales and all the fresh fruits and vegetables but wish they had a bigger product selection of household items
Great store, but 3 times I have bought their brand of milk and each time it goes sour 4-5 days before the expiration date, or even days after I bought it despite the expectation date. I try to minimize how many stores I go to, and finding out the dairy spoils way too fast is disappointing.
Ive asked for special order items, being told theyll do it, and then nothing comes of it. Still like the store for the bulk and vegan options
The staff is always helpful and very friendly which is something I value.
Never enough registers opened. Fresh produce.
Good selection of foods at reasonable prices, especially for their location.
Excellent staff members who are constantly kind. Great selection and fresh vegetables and fruits.
The staff is amazing, everyone is so helpful and so efficient with their work!
Everything is well organized and clean. There is barely waiting time in line to pay.
Great place to purchase affordable fresh produce, vitamins & other dietary supplements. Also has bulk food items like spices, grains, honey, and various oils if you are some one interested in minimizing your plastic container waste. Store is open to you bringing your own containers. The meat and deli is more expensive on average (but their sales can be comparable) than say a Meijer but seems to be targeting more cage free, free range, and organic brands.
I was trying to figure out the difference between a couple of different beef roast cuts. The meat department employee noticed what my perplexed look, came over to me and assisted me with that knowledge. He also courteously quickly adjusted one of the roasts that didnt reflect the sale price by printing a new sticker. What a wonderful late evening experience!
Very good neighborhood market with all that one needs.
First time there, everything was clean.
Very Good Place to Shop. The Staff is outstanding.
Clean, organized. Friendly staff. Conveniently located.
The produce is out of this world fresh and delicious! The prices are comparable to other chains like jewel osco but I feel like the quality and freshness are far superior. Their selection is smaller so sometimes I still have to go to other stores but I feel like its worth it. Customer service is wonderful as well.
My new favorite grocery store! I love their healthy selections throughout the store, bulk nuts and frozen section. A description of the store Ive shared with friends is that Fresh Thyme is a Whole Foods meets your neighborhood grocery store. Their app is really great, too. Instead of looking at sales in the circular or clip printed coupons, you can do it all on the app. A great tip: Wednesdays are double ad days - the sales from both the previous and current week are both valid. LOVE this store!
Always wonderful shopping here
A bit expensive but amazing staff...
Good produce and great deli bacon. Everything else is a little pricey for me.
First time visiting employees are very helpful and friendly
Bought a bag of navel oranges. Three become mold and bad in one day, never go back to this store.
Clean. Consistent. Pricey. Cashiers are friendly and professional.
Clean store, nice fresh selection, some items were a little higher priced. Id go back.
Great meat and produce.
Clean with a very nice produce selection
I live this place. Best trail mix available
Only good things to say about this place. The produce is excellent, the baked goods are superb, and the staff are friendly and happy to help.
Makes me feel like Im in Colorado!!!
I was told by my yoga instructor (Kent) to go to Fresh Thyme Farmers market in Naperville for some delicious, healthy food. I have found the store to be fantastic. Several of the employees I have found to be very informative. Charles works in the meat area and he has taught me about products he is selling. I highly recommend this store for its high quality. The Kale salad and pizza slices are especially good. I would say that you will enjoy your time at Fresh Thyme.
Great butcher. Great produce
The best and my go to place for groceries. I l il keep the fact that they have peanut butter making device and we can make fresh PB.
Very nice store with great selection, very helpful staff.
The bacon at the meat counter is excellent, store is very clean, produce is great, all around great place to shop. This place is getting a lot busier then when it first opened. Great to see so it sticks around for awhile. The bakery section is also a new place inside I have found. Very nice fresh made bread, muffins, rolls, cakes and pies.
Great friendly local people who work there, great selection of food as well
First time in a FRESH THYME. Ticket number 0447 at Naperville, IL, 17:26:51 June 20, 2019 Very competitive pricing on the salad bar. Products on the salad bar looked quite tired. Stainless steel counter in which pans of salad ingredients, and salad dressing bottles, sit, was quite dirty.Basic sanitation rules suggest, if not require, food presentation containers to be wiped down multiple times per day.
Nice clean store. Very helpful staff. Good selection of organic and regular stuff. Some pretty good sales. It is a little over priced but its not to bad.
Awesome variety of natural and oragnic products. Staff is very knowledgeable and helpful. Worth the trip!
Produce was all very fresh, with lots of organic options available. A Employee refused to let me clean up the mess that my son made. Great customer service Big bulk section with coffee, nuts, seeds, flours, grains, granola, candy and more. Organic and natural all over the place. The fresh nut butter is amazing. Meat selection is very good and seems well sourced. Grocery, Dairy and Frozen sections have the natural/organic brands that I know and trust, plus some news ones. They have a giant health&beauty department with tons and tons of great brands and options from protein powders and supplements to essential oils and diffusers. Pricing is not too terrible. It is Comparable to the health food stores or better.
Good selection of produce, organics & bulk foods.
Love this place. They have a great selection of produce and meats. Although they may not have all the name brands, their house brand is just fine by us. The staff is great and friendly.
An absolutely fantastic grocery store with tons of non-organic and organic options, great fresh produce and all kinds of excellent snacks. It is a little more expensive than Jewel or Marianos, but the quality the produce and other food is significantly better here.
This grocery store has excellent produce deals and weekly specials on fresh fish. The bulk section is fantastic for coffee, grains, salty snacks and their chocolate covered almonds are Devine. Its a small store, but everything is quality at reasonable prices. They also have stone ground organic whole wheat flour, which is a cool find for a baker. The dry goods are where youll run up your total spend, so be careful there!
Awesome. The lady in the Deli her Name is Jennifer Inman. Shes awsome great spectacular Customer service and also the department is impeccably clean and well stocked.
First time here and my goodness the selection is stellar. The various selection of burgers was most likely my favorite thing. The scores of candy was also incredible.
I like this little market. Feels like an old time independent grocer. Friendly staff, just -big enough- selection and usually a quality selection of fruits and veggies. Also our go to place for some quality GF items, just wish there was fresh GF bread vacuum sealed and not only frozen selections.
This is not your normal grocery store. It has a ton of fresh produce, nice boars head deli, a small but nice liquor section, and a very robust herbal supplements, and vitamin section.
Such a cute marketplace. They have vegan products I’ve never seen before. Staff is so friendly! Their natural personal care section is unmatched.
Great selection but the produce goes bad fairly quickly. Some of the regular items are highly priced but the staff and loose food items make up for the other shortcomings.
Great place! Sandwich lady in the deli is a queen! Best chicken pesto sandwich! Bravo!
I love this store I just wish the employees knew where everything is in their store instead of saying I dont know where that is especially these young kids that they have stocking the shelves and thats the funny part they are stockers and they dont know where anything is
I love this place. The food is always fresh, they have great sales, stock natural items other places dont and have helpful staff. The meat guy Charles is awesome and really knows his stuff!!
A Must Go type of store, veggies and fruits
The best place for fresh food
Love shopping at Fresh Thyme! They have great weekly deals that make healthy food much more affordable. Clean, bright, great options.Visit on Wednesday’s and you get double the deals (last weeks deals expire and that weeks deals begin)!
Nice friendly staff. Ckean store