Super nice. I brought in my gun that I have never shot before and we accidentally bought the wrong bullets 🤦🏻♀️ the manager was super nice about it and willing to refund us but we had already paid for the lane so we ended up renting another gun for the bullets and turns out we can switch guns out 🔫💯 I kept asking the attend a for help to make sure I was loading it right and he was so nice and patient as well. Super chill and good vibes all around. Great experience.
This is a clean, modern range with friendly staff.Shoot point blank has always been very good with customer service, compared to lots of other local ranges.They have good product selection and availability, fair price on ammo, and their range is also well maintained.
Class was very informative but also a lot of fun! Bryan our instructor was great! We had a lot of different experience levels and he was able to make everyone feel comfortable.
Very informative class, learned a lot about the laws and procedures of concealed carry. The instructor Brian was very engaging and knowledgeable while keeping the class entertaining. Would definitely recommend!
I never review places ever but I just had to share my own experience here. So far its been amazing. When I was only 18 I had just wandered around just to look and was met with such a friendly staff that treated me like a customer. Fast forward 4 years later and the staff is still just as respectful never treating me differently due to my age. Also the customer service is top tier. I was worried that things wouldnt go as smooth as Id hoped but they actually made it a smoother experience than I ever thought it could be. Just an outstanding experience this truly feels like a home to me.
Excellent service, staff was extremely helpful helping me choose my first firearm!
Class was very informative and instructor Brian was great. I really enjoyed the class and will be going back for more training and to hopefully get my concealed carry permit and to purchase a weapon!
Good class - could have been shorter, but realize there are State requirements. Brian was great, kept it lively and was very knowledgeable.Highly recommended!
John is the man! He was very kind, patient and honest. He helped us acquire some really good stuff for a really good price during such crazy times. Thank you.
I have bought Two guns from the Naperville location. Use the range occasionally. One rude salesmen makes you not want to be there. Buying a gun in Illinois is hard enough, it shouldnt be a aggravating experience because of the guy behind the counter.
I have purchased a few high end guns from this store in the past. If you wanted to trade in a firearm, no problem - they would give you a tentative number based on the gun having no problems. (they would have to test fire it before the final deal was made). Thats great and allows you to decide what to do.And based on what you were buying, there could even be a little negotiation about trade-in value, pending acceptance. To me, as a long-time business owner, this is just business 101 and based on these positive experiences, I have pointed a lot of people to this store.I think that was a mistake. Now, if you have anything to trade in, they will NOT spend three minutes looking it up so you know if you might be in the ballpark. According to the nasty little fella that was supposedly a manager, corporate has dictated that all potential trade-ins must be test-fired FIRST, and only then would they look up the potential trade-in value. I had two potential trade-ins and waited while they tied up a sales guy in a busy store, and myself -- for 15-20 minutes --, and their ammo (how many rounds does the sales guy need to fire to see if a basically new pistol works?), to come back with a ridiculous low-ball offer (using consultation from the nasty little fella that was a manager) on both that no sane person would accept. WHY? Their absolutely stupid corporate policy costs everybody. Mostly THEM!They have pretty decent prices there in general but their management stinks. At least currently.BTW, the sales guy did vaguely apologize for their stupidity. This is squarely a management issue.Try other places. There are some good independent shops in Naperville and Aurora, and if there is a dumb policy, they wont be able to use the corporate told us to do it excuse..
I have been afraid of the guns in my own house, so I signed up for the beginner handgun class. I highly recommend it! You get to use practice guns in a classroom to learn the basics slowly and intentionally. The instructors were patient, supportive, and knowledgeable. The range time was just the class members, which really helped my anxiety surrounding the actual firing. I really appreciate all the scaffolding that went in to developing comfort and confidence!
The sales staff was knowledgeable, helpful, and polite. Great atmosphere on the sales floor and the range. Range Safety Officers were present and monitored the range very well. The clientele was a mix of men, women, and children which speaks volumes about the atmosphere at this facility. Ventilation system was excellent too. Highly recommend this range and store.
Craig Vlasic (Hodgkins location) is absolutely awesome! The 16 hour class flew by. Craig is very passionate about his job which made the class very interesting. He continued to work during his lunch to answer our questions. Thank you Craig.
Very clean, reasonable prices and most items.
I enjoyed our class it was very educational and enlightening especially the techniques introduced by Brian our instructor and his discussions on various laws and regulations involving concealed carry. He was entertaining and very knowledgeable on the subject matter at hand. I wish i can have the advance handgun class with him in the future. I would highly recommend the new gun enthusiasts to join a class at Shoot Point Blank to equip yourself thoroughly how to be a responsible gun owner in order to protect yourself, defend your home and most importantly your family.
Great atmosphere and the staff is very down to earth and friendly! I went in for my first AR 15 and attendant walked me through my options. I didn’t want to spend a lot of money on my first one and walked out spending much less than I thought I was going to...and that is after I got several accessories as well!!!I had been to the range the night before, the range allows for AR 15, shotguns and of course pistols. Rates are very good and the ammo pricing is fair.Thank you Shoot Point Blank!
Stay away from this place. They just want your money. I had to cancel my class the day before, because I was exposed to someone who tested POSITIVE with Covid. They said I couldnt get refund...Which is fine. But NOT giving me credit, to take class later on is WRONG. Class wasnt even full....they lost my business.....
Absolutely disappointed with their business lately. After 3 years of my business I will most definitely be taking it else where. Upon arrival I was put on a waitlist for the range. I was told an hour wait at maximum. We decided to wait outside an hour and a half went away and no text. Went back inside to see what was going on as the ranges were being given out with no wait times! They NEVER put our names in the computer. Time to cancel our 3 memberships they’re clearly absolutely pointless.
Ive never had a bad experience here they dont care if your member or not they treat you right make sure your safe and have excellent facilities Ive taken so many friends here with trouble at all and you want to shoot shoot point blank.
Prior to and up until the first class, I was petrified of guns. I was very uncomfortable and just didn’t want to be around them. I let my children convince me to get a conceal and carry liscence against my better judgement. But I must say by the end of the second day, I was very knowledgeable and felt comfortable handling my gun that I purchased on day 2. I went to practice with my son a few days ago and guess what, I’m a better shooter than him. I now have a membership and planning on using it often. So yes 5 stars for my instructor Brian, you were awesome 👏🏽 ❤️ ♥️ 💜
The class was thorough and addressed questions well from novices and the more experienced.
The instructors at SPB are top notch. Had a great Advanced Handgun Class with Kris K.He makes it fun to learn. Thanks Kris 😊
We had a great class with top notch instructors for a CCL renewal class.
Finally got around to taking a class with some gift certificates I received. I had instructor Julie who was very knowledgeable and personable. She was able to make what could have been very boring material more fun and interesting. Im not a huge fan of gun shops in general due to usually higher prices but the Aurora SPB is in my opinion the best in the area. Each representative that I had interactions with was polite and knew their product. Range is always clean and well lit and a pleasure to shoot at.
Had a great class. Kris has a unique way 0f teaching that brings out the best of his students.
16 hour classes must have with Julie Puls at Naperville Shoot Point Blank. I had Great experience and i would recommand for anyone trying to be a firearm owner to learn the skills safely and confidently with all the rules and regulation for you and people around you.
The instructor was great made time fly by.The range is top notch !!!!
Booked a 2hr Private Lesson for practical instruction and firearm selection assistance. Julie, our instructor was an awesome source of information, safety and guidance. She was prepared & got us started as soon as we walked in. First we covered basic firearm safety; then delved into review of the parts and functions of various firearms. Julie was easy to talk to. She answered our questions and it took away the intimidating factor of being a beginner. My daughter and I were able to make use of Julie’s assistance on the range to better our form and accuracy, as well as, tryout at least five firearms. Todays instruction made me comfortable with my grip, stance, firing and to get more adjusted to recoil— many range elements that you dont have the luxury of getting one-on-one assistance with when you just book range time. We totally look forward to taking other sessions with Julie at Shoot Point Blank!
I walked in 10 minutes before closing. This store had a Sig p365xl with manual safety in stock. Thank you Sabrina for making my purchase quick and easy, and someone will be zeroing my red dot optic. I cannot wait to take my Sig to their indoor range.
Havent been here before? Give it a shot 😎Its a very nice and clean range! My new favorite range to go to for rifles. Lanes go up to 25yrds - which is pretty common for indoor ranges here. Ventilation is extremely well and the Lanes/booths are very well lit. Whats even better is that there are markings of distances on the floor where you can range your target by its shadow for an approximation.Range Safety Officer Guy is always patrolling and keeping an eye out if you need help.I love this place. Friendly staff. Prep area has a few chairs/tables and a big window to look at the closest range for your fill of eye candy.Rental selection is great. If you plan on going here at least 3 times a month or more, definitely check out their membership!
Great class. It was fun and informative. I feel Brian covered all the material in an easy to digest way and still making people comfortable. The only down side is that the class fee does not cover the actual license and it doesnt say that in its description. I still definitely recommend this class though for its training.
The instructor was great at presenting the material in thr most understandable and fun way possible.
Excellent instructor who also taught what we should know and do in addition to what is required.
Julie did a very nice job instructing the class.
I thought the class was well put together and I feel l learned a good amount of information. I had Brian F as my instructor who was both knowledgeable and very entertaining. I would recommend this class to others and plan on taking more classes through SPB in the future.
Clean and very organized. All staff were very knowledgeable and safe. Lanes had a Ranger that ensured policies were being followed. Very safe atmosphere. They were not pushy and their prices for rental are very good. The membership price is well worth it if you went more than once a month. Very busy in the weekend but we went on early Friday. Good variety for rent and to purchase. They also offer classes. Highly recommend this place.
The Basic AR class was fun & informative. Our enthusiastic instructor had a nice mix of helpful lessons and humor. I only wish we could have disassembled and reassembled our guns in the classroom.
The training was precise, thorough and quite professional; the instructors hands-on expertise was excellent and exuded such patience and compassion being we were mostly novice altogether...great experience and would recommend this facility for all your training needs!
The CCL class was very well taught! Our Instructor Brian provided us with all the important information needed to safely carry our firearm when the time comes. I am planning on attending more classes hey provide to become a very well rounded gun owner.
The instructors were great!! I learned so much
The class was informative and thorough. You get a lot of information that you wouldnt have thought of. Brian the instructor was great. He kept the class interesting and fun.
Decided to stop in after work to purchase ammo. It took a while for an employee to ask if I needed assistance. I asked, could I purchase ammo?, he answered, there is none. So I followed up with asking so you guys dont sell ammo? His reply was, there is none to sell. His replies lacked eye contact and were very vague. If a new policy is being used at the store, an employee could be helpful and mentioning the new rule, instead, he seemed as though my business was an inconvenience. He did not bother to ask if I was a member nor suggested any solutions. I expected better customer service from Point Blank.
The CCL Renewal class was great. Kris Kieca, the instructor, was very detailed and thorough, as he has been with other classes that I have taken with him. He totally enjoys his work. I also love the idea that you make the class material available for our reference after the class is over. Looking forward to my next class. Excellent work!
This place is awesome. Karsten and Daniel were absolutely fantastic and both really knowledgeable. They made purchasing something that can be intimidating for a new firearm owner really easy and actually fun. Definitely will recommend this spot to anyone I know.
Our instructor Brian kept the class fun and engaging. A lot of “real life” examples shared, and great discussion around all aspects of decisions made in those examples and “what if” scenarios should different decisions been made. I definitely recommend —> A+
Kris was an amazing instructor! Definitely learned a lot more then what I thought I knew, the different laws on where you can and cannot carry a was a huge eye opener. I recommend this class to anyone that wants to protect themselves, family and others!
I almost live at shoot point blank. If I am not doing the range or looking to purchase a gun or ammo or just to bring a friend and browse. The staff will take time and explain every question that you have. And I have noticed that this is with everyone that comes in. They are very knowledgeable and considerate of you getting what’s best for you. A wonderful atmosphere brings many good memories. Especially during these times of great challenges for many. Also they offer every class you need to take to become a very skilled and knowledgeable gun owner. Thanks SPB
I have been to several gun stores and ranges in the west suburban area. By far the staff at Point Blank are the most helpful. Some stores I’ve shopped at the staff seems to think they are helping to arm the next Rambo. If you aren’t buying an AR you’re a sissy. Here they help you decide what fits you best.The range is well ventilated and comfortable. Much better than most in the area.
Shoot Point Blank is a awesome place to shop, shoot and take different firearm classes. They are very clean and well lit showroom. The pistol/rifle ranges are also very well lit and clean. The staff is very friendly and knowledgeable. Prices are very competitive. I always have a great time there weather I’m window shopping, making a purchase or in the range.
The range is one of the most cleanest Ive I ever shot at. The air is well filtered and the range is well lit. The people are very nice to deal with and very professional. The prices are very reasonable. Even though this epidemic when I cannot find ammo to shoot with I still keep up my membership to support this fine establishment and the second amendment.Signed by Yours truly a proud American .
Made my first purchase at this location and the guy that helped us was Kris K. Very kind and informative. He told us to come back since they didn’t have ammo at the time. When I did go back we got a different employee who was very unwelcoming and not helpful at all. I was told they still didn’t have any. I return a week later and this time I’m told they did have ammo but it’s only for members or people using their range. Here I am wondering why this employee didn’t mention that before? I’m wondering if he just makes up his own rules. Point is, I won’t be going back.
Excellent staff. Excellent range. The people behind the counter are very friendly and polite. Ive been to a lot of indoor ranges and Shoot Point Blank of Naperville has been the cleanest by far. No air quality issues inside the range. Inexpensive, fair deals, decent prices, and good people! Theyve earned my business and my respect.
Our instructor, Julie, experience shines through as she presents the material. She is welcoming and friendly. As an experienced CCL holder and long time shooter I love learning something new. This class provided a few new nuggets I will keep in my back pocket. I have referred Julie to my wife along with the classes she teaches and various other groups Julie attends.Well done S.P.B.
Great place to shop, whether you are buying, or selling. Bought 2 handguns here, best price I could find retail or online. Also sold one gun, and was very pleased with what I received. Have been a member for about two years, cant beat it for unlimited range time. They have classes for anyones skill level or interest. People all very experienced shooters and knowledgeable and the store is always clean and neat. Try them out.
The class was very informative. Kris was an awesome teacher and kept you engaged enough to get through all 16 hours. I will be taking more classes at this facility. This is a great place to go.
It was my first time at Point blank shoot in Naperville everything went well I was there for a license renewal and the class was great, the instructor Mr. Kris Kieca did a great job in class and on the range In my opinion and I felt the price of the class was fair
EXCELLENT RANGE & STAFFI have been training regularly at the Naperville, IL location and have had nothing by positive experiences. The staff is knowledgeable, friendly and always available to help. Their selection of firearms, ammo, accessories and classes has something for all levels of shooter. Would definitely recommend this location for anyone looking for a great place to shoot/train.
I’ve been here a few times and it is always a good experience. The staff is very friendly. I took a handgun class with Mark L and he was fantastic!
My experience was top notch. Instructor was patient and knowledgeable. I think I can speak for my entire class by saying we enjoyed ourselves.
Really positive experience for a first time firearm owner; absolutely learned what was needed and left the class with great confidence for how to safely and properly use my Glock
I can’t express into words how professional amazing This place is chinda Khive is by far the best I have seen and being from Texas that’s saying a lot !!! Me and my family had such a wonderful time at the range the time we had is priceless and the money is so far The lowest I’ve seen I’m upset I don’t have chinda and the store back home please see this store if you’re looking for a good time to shop with no pressure. This store is the one stop shop to keep your family safe and trained, together we can keep America safe.. Chinda thank you from the bottom of my heart I know where I’m getting my next weapon!!!!
The staff is extremely helpful;. They will take the time and answer your questions thoroughly. This place is operated very professionally. All the safe guards are there providing and safe and enjoyable experience. After one visit you will feel comfortable, and be a repeated customer.
Ive been going to many different ranges and shops for many years now and Shoot Point Blank always has many workers on staff and are very friendly.The range is very clean and well ventilated and the RSOs are also very helpful and friendly. The prices are very competitive on all their products and services.If you have never been to Shoot Point Blank in Naperville, I would highly recommend on giving them a try, you wont be disappointed.
Great service. They explained all my options on buying a pistol and which would be best for what I was looking for. Also great price. I know I can always get honest and non biased information here. Glad I came.
Great facility. Clean, bright, safe and friendly. The classes are also fantastic and the instructors are very informative. Wouldnt go anywhere else! :)
Joining Shoot Point Blank is one of the best decisions I have made. Great range. Friendly help. Knowledgeable help. Great selection of firearms. Lots of training and licensing options. I would recommend it to any experienced or novice shooter!
Kris is knowledgeable and made the material interesting and fun to learn.
Concealed Carry Firearm Training CertificateI highly recommend the course to the public and military veterans. The instructor, Mr. Femali, is outstanding Instructor! very knowledgeable and able to engage the entire students. Most importantly, the location, building, and staff are very friendly and maintain warmth environment during the course and using the range; Customer Service is outstanding! Mark, Sabrina, and others who help and assist my wife throughout our visitsTaz
Shoot Point Blank is a great place for anything firearms! They have knowledgeable staff that are friendly and helpful as well as a great range that is clean and safe. I’ve been a member here for over a year and no complaints at all. Highly recommend!
This range is great the people who work there are very helpful and friendly. The range membership has been my favorite part. I have held a membership for almost 3 years. And as some who uses the range once a week it’s has been great to be able to reserve time and save a little money compared to the cost of individual range visits. Keep up the good work SPB.
Great class on hand gun safety - my wife and I took it and learned a TON. Also Tim was a wonderful instructor, really focused on gun safety, which is what we were looking for.
Brian did a great job with the 3 hour carry re-certification class, kept it interesting and light-hearted but also hit on important topics people need to know. Would highly recommend this class at Shoot Point Blank.
The CCL class was fun & very informative. I look forward to future classes at SPB
Well thought course, great instructor and I left with more knowledge then I started. Always a good thing. Thank you!
Very good experienceI learned a lot
Update: Reached out to the owner via email twice this week, have not heard back. Took a star off for that.Had a good experience when using the range and purchasing a gun but the customer service on my return trip was not so good. I was told on the day I purchased my weapon that I could buy ammo no problem once it was in. Then called in a week later to confirm ammo was present and was told that ammo is only being sold to weapon purchasers or members and said I could buy ammo as long as I had purchased recently. I came in the next day and the story had changed to only member and same day weapons purchases. The associate I spoke to did not care to try to help me with my issue and seemed annoyed with me. Ill take my business else where if that is how you ask me to become a member.
Convenience, cleanliness and a knowledgeable and helpful store team come to mind. Im usually always greeted at the door by either the manager or another employee. And I usually get all my questions answered pretty quick. There are other ranges in my area but SPB is my favored location.
Great place to shoot at the range. Also a great place to buy guns and the prices are reasonable. I have been a member for about 6 months and go to the range at least once a week. The range is clean and the airflow is excellent.
The Staff at Shoot Point Blank has always been helpful when it comes to providing advice or assistance to me. They are always knowledgeable and friendly when it comes to firearms or ammo questions. I would definitely recommend shopping there.
I enjoy each time I go to my club in Naperville the associates are friendly, kind, and knowledgeable.Great place to shop,learn and improve your knowledge of firearms.I highly recommend Shoot Point blank to all new and experienced gun owners!!!!
Love this place great environment. Always safe. The employees are great, as well as the classes.They treat all of their customers with the same respect. I bypass a few ranges for the quality service of SPB! Thank you all
The store had a good selection and my first impression was good but my experience with the saleswoman was awful.The employee, Amanda, had a negative attitude and was very condescending because I didnt have a good understanding of the firearms. She was very pushy with the sale and when we had questions she was rude. Not a good way to help educate and guide a new buyer... she ruined our experience.Edit: quick response and good customer service.
Excellent service, friendly staff. It was my first time at a range and the safety officer, Mark, was superb. Showed me the basics to get started and then periodically checked in and gave me additional guidance as I progressed. Highly recommended for folks new to firearms.
Nice people and staff, this is a very nice gun shop. I bought a Springfield Ro Elite operator 10mm auto from this shop location. The shoot point blank of Hodgkins has more guns available and verity right now. I have the fix on ammo lately for all you readers can come spend some money and shoot at the range. ammo.com, ammodepot.com, ammunitiontogo.com, freedommunitions.com, Bulkammo.com, ammo.com . Create an online account; upload Foid card and drivers license to your online account with anyone of these business wait for approval then order ammo at your desire.
I love the personal touch. Your people are very knowledgeable and polite. I go there to shoot at least once a week and have purchased firearm, also got my conceal and carry there.
I started coming to point blank by joining Lady Sure Shots. Since then I joined bought a firearm and have brought 3 other ladies with me. Everyone is friendly and helpful. I give them 5 BIG STARS.
Great place to Shoot. Good lighting and ventilation. Range officers always there to make sure everyone is safe and following the rules.
Incredibly helpful staff. Shoutout to Adam for helping my buddy pick out a perfect pistol for him. Will definetly come back many times in the future.
The range is clean, safe, and modern. The staff is friendly & knowledgeable. The shop has a good supply of firearms, ammunition, & accessories. Easily accessible location, good hours.
I really enjoyed the class. Our instructor, Brian, did a nice job of covering the content and personal experience. He also made the class very interactive.
CCL Class was Excellent
Was actually able to find some ammo at a decent price.
Purchased gun and was very pleased with the help. My salesperson even showed me how to take the gun apart for cleaning and recommended some products for the job