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Palm Bridal
415 9th St S, Naples, FL 34102, United States
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Palm Bridal
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Sa
Review №1

I came here on a Wednesday afternoon after making an appointment with my mom to try on my first wedding dress! We were able to navigate to it easily and found parking right in the lot attached. The inside was pretty and very neat and well kept. Kersten was also amazing by getting me in for an appointment quickly and then getting dresses ready before my appointment. She walked me through a lot of details as well as had different options for me to experiment with and was just so friendly! For the size of the shop there was an huge amount of options and I felt like I was in great hands. I can only say wonderful things about this place and can easily see why the reviews all reflect the same. The prices were also great and so reasonable.

Al
Review №2

Wonderful experience! Kersten was absolutely amazing. She helped me try on a variety of dresses to narrow down my search. She was honest and provided a ton of knowledge and feedback to help me find my dream dress. I highly recommend this place! The store itself is so cute and very organized/clean. Very happy with my experience!

Te
Review №3

This place is amazing. The customer service was top notch. My daughter picked the third dress she tried on and it is beautiful. We had a bad experience at our first store. I highly recommend Palm Bridal

Ke
Review №4

Kersten was such a joy to work with! She was knowledgeable and organized, sending a pre-fitting questionnaire to get to know your style beforehand. She was also open-minded and not at all pushy, which made it easier for me to try on a handful of styles that werent in my original description of what I was looking for -- and I ended up loving and choosing a style totally different than I thought I would! I would 100% recommend Palm Bridal and 150% recommend Kersten.

De
Review №5

I HIGHLY recommend Palm Bridal to anyone in the area. I am a bigger girl, especially up top, and Kersten made magic happen with those clips! Never once did I feel self conscious or uncomfortable. Kersten was phenomenal and delivered amazing customer service making the experience that much better. Run dont walk to see her!

An
Review №6

I was on vacation from Boston and decided that I was going to try on dresses while visiting. First off, the communication via email from Kersten was amazing! I changed my appointment 3 times due to my aunt wanting to be there and then everything getting canceled because of the coronavirus. On the day of my appointment we walked in and even though I had picked 8 dresses to try I never felt overwhelmed. Kersten is so warm and welcoming and knows exactly what she is doing. I found the most amazing dress and felt no pressure at all to take time to think about it if I needed. If you are looking for a bridal shop that will make you feel absolutely amazing and comfortable, this is the place for you! Kersten is absolutely amazing at what she does and I would highly recommend seeing her if you are having a tough time finding a dress. Fast forward 5 months and my dress is here! It is the most amazing dress! The communication from Kersten through this whole thing has made it feel like I’m not 1600 miles away. Through email I even purchased my headpiece and earrings based on pictures Kersten sent me of the combinations she had. Not only did she make amazing recommendations, she even sent a picture of the combination I ordered with her holding it next to the back of my dress to show the matching detail! I can not recommend this place enough!

Je
Review №7

Kersten was absolutely amazing. I would recommend Palm Bridal to everyone! She made me and the people I brought with me all feel very comfortable. It was the first time that I had tried on dresses and she did a great job listening to what I liked and didn’t like about the dresses that I put on. She then went and picked out the PERFECT dress that incorporated everything I was saying I liked and we all loved it! There were so many stunning gowns and a nice variety of different styles. Kersten made the experience exceptional!

Ke
Review №8

Kersten did a fantastic job finding me my wedding gown. My mother and sister went back in January with me to my consultation. She had such patience with me changing my mind on what it was that I wanted. I thought I had the perfect dress in mind and I ended up getting something much different that was beyond my expectations. Her service was impeccable and she helped me make my special day a dream come true!

Al
Review №9

Thank you, Kersten for helping me find the dress of my dreams! This bridal shop is the best one I could find in the area. Professionalism, attention to details, cleanliness, and just the atmosphere of joy and happiness complement the variety of dresses for any taste and budget. Highly recommend!

Ka
Review №10

A year ago today, we walked into Palm Bridal in Naples, Florida and my daughter showed the consultant her Pinterest photos of what she wanted her wedding dress to be. She tried on this gorgeous gown that was very similar to her photo; it literally was her “meant to be” dress. Only alterations needed were to the straps and hem! Wedding was in Bonita Springs Nov. 7, 2020. Thank you Palm bridal for knowing your dresses and for being able to read people’s preferences so well!

ja
Review №11

Love the experience my daughter and I had with Kersten! We love this boutique, super clean, great selections and most of all GREAT service. Thanks Kersten

Ki
Review №12

The most genuine experience ever!!! From the moment you walk into Palm Bridal you feel comfortable and very welcomed. They take the time to get to know what your looking for and help guide you through the process Vs other stores that make you feel like they just want a sale. Palm Bridal was not like this at all. My experience trying on dresses was first class! This is how wedding dress shopping should be done. Great job ladies. I wish you continued success!

Vi
Review №13

Kersten was so helpful and wonderful. Such a great experience overall!

Ja
Review №14

Absolutely wonderful experience. I felt very very comfortable and as a plus size bride that means a lot to me. She made sure that any dress i wanted to try she made work

Da
Review №15

I cannot speak highly enough about Palm Bridal and Kersten! She provided a lovely atmosphere for me to find the perfect dress! In addition, when the package was lost in transit, she went above and beyond to help me figure out what was going on and get my dream dress!

Ja
Review №16

If you’re looking for a special dress shopping experience, PALM bridal is “the one”!After visiting other bridal boutiques (in the area and in Atlanta), it was joy to spend time with Kersten at PALM bridal. Her dresses are elegant, timeless, and fit for the modern bride. Kersten made me feel at ease and at the helm of my dress search with her professional demeanor and kind approach.My mom shopped with me and Kersten knew the perfect way to navigate balancing my Mom’s input while always honoring my desires as the bride.Her keen eye, commitment to understanding what I was looking for & excellent taste were helpful in finding the perfect dress for me. I also found a lovely veil that I would not have known to look for without her recommendation.Thanks Kersten & PALM bridal for a wonderful experience!

Ch
Review №17

This is the first and only place I went to find the perfect dress. I felt so special from the moment I walked in to the moment I left. Kersten was super patient, helpful, and supportive the whole time. The dress selection is unbeatable and so are the prices. Thank you, Palm Bridal, for making this process so easy and enjoyable!

Mo
Review №18

Such a wonderful experience. Kersten helped me find the dress of my dreams. I went alone and Kersten helped me FaceTime with my mom and find a dress within my budget. So many dresses to choose from and you will be sure to find something you love.

Pa
Review №19

Kersten and her mother are the sweetest ladies on 5th Ave! What a refreshing experience at Palm Bridal. We never felt pressured and actually left the first day without purchasing anything to go see dresses at other places. Kersten wished us luck and I could tell she meant it. At other bridal shops, we encountered pushy salespeople and ridiculous prices. I couldnt stop thinking about this beautiful (not to mention affordable) dress at Palm Bridal. The caring treatment by Kersten and her mom really sealed the deal. Kersten even came to the shop on a day it was closed so I could come pick my dress up. Talk about customer service! On my wedding day, people were amazed by my dress. Theyd never seen one like it and I relished that. Im sure well be back soon - my sisters engagement is imminent!

Ka
Review №20

I could not have been happier with my wedding stationery. Kersten was a joy to work with during the entire process. Very accommodating and full of creative ideas. I still am so impressed by her talent and vision and am so grateful to have had the pleasure of working with Kersten.

El
Review №21

I found my island style at Palm Bridal!I saw my dream wedding dress—a Morilee—on Pinterest and called eight bridal shops all over the state of Florida before I found one (200 miles away) that carried it.Palm Bridal is not that shop. Palm Bridal is the shop I went to with my mother so we could get the “try on gowns” experience before I drove across the state to pick up the dress I really wanted.Kersten was attentive to my needs and style (I wanted no lace and no train), and she helped me choose five or six dresses to try on.At the end of our session, she looked at me thoughtfully and recommended a final dress: an Enzoani. It didn’t fit any of my specifications—it had the longest, laciest train of any dress I’d seen in her shop—but when I put it on, I INSTANTLY fell in love.Kersten knew what I wanted better than I myself did. I bought the Enzoani at Palm Bridal that morning and canceled my appointment for the other “dream dress.”When my gown arrived a few weeks later, it didn’t fit quite right. Kersten went out of her way to find me a new one—she dug through her storage area until she found the exact same Enzoani in a larger size, and she let me exchange the two at no cost.I had my heart set on off-the-shoulder sleeves, which my Enzoani didn’t have. Kersten had so many ideas about how to add the sleeves, and she even ordered me extra fabric and buttons so our alterations team could create the look. (I had enough extra fabric left over to sew a matching mask from it when the pandemic hit, too!)Palm Bridal is a gorgeous location with a wide selection and the sweetest owner in the world. I am so beyond thankful for everything Kersten did for me. If you want a shop to go out of its way to make your experience special, this is the place.

Em
Review №22

It was everything I could of asked for. The boutique is beautiful and clean and from the moment you walk in you feel welcomed. Kersten was amazing at pulling dresses that were what I was looking for. She was amazing from start to finish, and she made finding my dress easy and fun. Thank you for helping me say Yes to the dress !

Be
Review №23

Not only is the owner, sweet and genuine, but she truly knows the dress industry, as well as how to best accommodate each brides goals! Kersten took my feedback on each dress, as I tried them on, to inform other selections and continued to work through different fits and styles, until we found the perfect dress, which encompassed everything I was looking for! During a process that can often feel overwhelming, Kersten helped me feel relaxed and at ease the whole time! Her store is adorable and extremely well kept. All the sample dresses were clean and in great condition! She never made me feel rushed during my appointment and she answered all of my questions, even after I left the store, via phone or email! Amazing customer service. An all around wonderful experience, I highly recommend Palm Bridal to any bride to be!

Ti
Review №24

I recommend Palm Bridal 100% they were so sweet and professional. Due to a hurricane scare my family was unable to make my first appointment . Kersten was so sweet and helpful and didn’t pressure me at all to put a deposit down that day instead worked me on getting another appointment so my mom and sister could make the trip to see the dress of my dreams. The customer service and attention to detail is out of this world . Thank you so much Palm bridal for making this experience so enjoyable

Me
Review №25

Enjoyed my experience here at Palm Bridal. Kersten is extremely helpful and highly recommend this bridal shop for your dress needs. Thank you again!

Ma
Review №26

We had a large group which they accommodated very well. Most places wont so places to go were limited. But they did not disappoint!Made us feel at home. Gorgeous dresses and the young owner was sooo helpful and my sister said YES TO THE DRESS!!!

De
Review №27

Ive gone wedding dress shopping many times with friends and for my own wedding, and no other bridal shop has even come close to the experience of Palm Bridal. Kersten was so accommodating through booking the appointment with our busy schedules, and Joann was so incredibly kind and patient with us during our appointment. She was honest with us when the bride tried on dresses, which helped us narrow down the options. The environment of the shop is also very inviting and intimate. We were offered beverages during the appointment, which helped make us feel right at home! Not only was the service impeccable, but the quality of gowns at Palm Bridal is unmatched! Even the dresses that were available to purchase off the rack were in pristine condition, so brides can feel comfortable and confident if they arent ordering the gown new. Overall, I would HIGHLY recommend Palm Bridal to anyone. The service, environment, and quality of gowns makes it without a doubt the best bridal shop in Naples!!

Ti
Review №28

I highly recommend Palm Bridal to any bride in the area! Its a cute boutique downtown Naples within beautiful dresses. The customer service is amazing compared to other bridal salons Ive been to in the area. Kersten, the owner, is so great to work with & will go out of her way to make you feel comfortable & welcome! Excited to make my future purchase at Palm Bridal :)

Ka
Review №29

Wedding dress shopping can be overwhelming and stressful. I booked an appointment at David’s bridal but when I walked in I was too overwhelmed and everyone was rude and the store was filthy. My mom and I walked out and decided last minute to go to a nearby boutique that was having their grand opening and holy moly am I glad we did. Palm bridal was the best experience I ever had! The amazing mother and daughter team duo made me feel like I was apart of their family. From choosing the perfect dress and accessories to sitting down and deciding on invites and envelope designs, it was all fun and painless. They were quick to respond with questions and inquiries and always left you in the loop. There was no hovering or pressure to buy something as the atmosphere was welcoming and comfortable and the store was clean and quaint. After attending one of their trunk shows and not knowing what I even wanted, Kersten let me browse the store and try on whatever I liked. She then set aside the most perfect dress for me to try last, knowing I would love it... and I DID! Thank you girls for all of your patience and hospitality and being apart of my special day!! I am proud to be a palm bride!! I cannot say enough good things about them. They make me want to do it all over again. Without palm bridal I would have been a stressed hot mess. :) 🦩🌴

Fr
Review №30

Kersten was so wonderful to work with. I felt like I knew her my whole life as we chatted away. She focused on what I really wanted and always made suggestions. She helped me find my dream dress for my wedding and I can’t thank her enough.

La
Review №31

The new owner and her mom were lovely assistants in finding the right dress. It seemed as if we were the center of their lives. They made suggestions for complementary items, such as dazzling belts, hair highlighting pieces, and veils that were very helpful for us in deciding. The dress my daughter selected wasnt even among her considerations...when seen in the hanger...but they knew better and asked her to try it Wow. You can go wrong at Palm Bridal!

Ca
Review №32

I had an incredible experience with Kersten and Joann at Palm Bridal! It was my first time trying dresses on and I was a little nervous, but they made me feel comfortable and excited to start this process! They were courteous and unbelievably intuitive. They looked at pictures of dresses I wanted to try (10+ pictures) and they found matches of basically all of them - and if they didn’t have it in the store, they altered dresses they did have to match my vision. Kersten was able to read my face to know which dresses were good/ bad, and knew my favorite two based on my reactions and not my words. They didn’t make me feel rushed or pressured, they were generous by allowing my family members to grab dresses they wanted me to try on, and they helped me find my dream dress! Overall, it was an amazing experience and I highly recommend brides (and those looking for dresses for bridesmaid/mother of the bride/etc.) to visit Palm Bridal!

Co
Review №33

Palm Bridal was beyond amazing! I am came from Philadelphia and they were the 3rd bridal store I went to (my first in Naples) they were by far the best and most professional place. Kersten and her team knocked it out of the park assisting with the dress selection, making me feel comfortable, and listened to all our opinions. I was not even planning on purchasing a dress that day, just went to try on, but they guided me to the perfect one and I am so excited - if I could give them 10 stars I would!

Fr
Review №34

Kersten and her mother could not have been sweeter or more welcoming! They made a special day so fun, stress-free, and memorable!

jr
Review №35

The owner of this beautiful bridal boutique, Kersten was amazing! She takes the time to make you and your guests feel special and at home. I loved that you have the entire shop to yourself when coming an appointment!! Its an experience that makes that bridal moment that much more special. You get the Royal treatment. Im from Ohio but was visiting for the weekend and made an appointment with my sisters. We had a blast and will definitely try everything we can to go back to purchase my dress from Kersten. You can tell she truly cares and doesnt rush through your appointment. LOVE!!

Ka
Review №36

I drove all the way to Miami thinking I wouldnt be able to find a dress I loved in SWFL, but ultimately had the BEST experience trying on dresses at Palm Bridal. If youre a bride-to-be in the Naples/ Ft Myers area, put this boutique at the top of your list. The store has a great selection ranging from boho lace & details to more classic, modern and sleek gowns. Kersten and her mom are the sweetest & were so accommodating, and were really invested in helping me narrow down my options. Highly recommend!

Am
Review №37

I couldnt have asked for a better experience finding my wedding gown. Kersten and her mother are both so kind and warm that I felt like I already knew them as I was trying on dresses (which are all gorgeous and high-quality). I would give them 6 stars if I could :)

Bo
Review №38

Kersten was amazing!! The experience with my daughter will be treasured always! I love love the dress....which was the first one I tried on!! Thanks so much for all your help!

Mi
Review №39

Absolutely love the store and the designs! Kersten makes it a unique experience and is the attention is really on you.

So
Review №40

What a totally delightful experience! Kersten is so sweet and knows everything there is to know about wedding dresses; she knew how each dress was tailored, which fabric would be the most flattering, and was able to give great suggestions for accessorizing. She also makes you feel like you have her undivided attention. We’ve gone to a couple of other shops, and haven’t had a single person come close to comparing to the level of service Kersten provides!

Br
Review №41

Where do I begin? My experience with Palm Bridal was exceptional! Working with both the owner Kersten and her lovely mother couldn’t have been any better! They are genuine and have relatable down to earth personalities. The shop itself is top notch and has this simplistic relaxing spa like atmosphere. They are so welcoming and provide you with so many gorgeous gowns and accessories! The knowledge Kersten has and is able to share with you seems limitless, she knows her stuff! My entire vision from my dress to my veil and hair piece were met above and beyond! I drove from across the state to Palm Bridal in hopes of finding my dream dress and I would do it all over again and again just to know I would be in the right hands. Thank God for leading me to this one of a kind bridal shop! I could go on and on but you just have to experience it for yourself! If you haven’t booked an appointment yet, you need to! I promise you won’t regret a thing!

Ki
Review №42

Kristen was awesome, I found the perfect dress, and she was extremely helpful.

Va
Review №43

Kersten and her mom are amazing! Not only do they have a great selection of dresses, but they make you feel so comfortable and at ease! They were by far the best bridal shop I’ve been to!! An added bonus was how affordable the dresses were, especially considering the obvious quality of each gown. Every gown I saw was flawless and had impeccable details in beading, lace, etc. Kersten truly has an amazing eye and picks the most stunning dresses! I love that she always keeps a variety styles and accessories (sashes, belts, veils, hairpieces, etc) that compliment each style as well! If you’re looking for a wedding dress, it would be a disservice not to go and see Kersten. I’m so glad I got to say yes to the dress at Palm Bridal! You guys are the BEST! Thank you!!

Al
Review №44

Kersten was a pleasure to work with and was instrumental in making my wedding special. Not only was Kersten helpful and professional, I also appreciated how creative she was in her suggestions. You wont go wrong working with Kersten for your big day!

Re
Review №45

Ladies, look no further! Palm Bridal is your dream boutique! How do I begin to adequately express the exceptional experience Kersten (owner) and her mother and assistant/consultant, Joann, provided my mother and me? As cliché as it sounds, I’ve dreamt about my wedding gown since I was young – keeping journals and notes and magazine clippings through the years. Palm far surpassed my wildest expectations. The shop is warm, welcoming and inclusive. Kersten carries a variety of styles, silhouettes, fabrics and designers so there’s something for everyone. Modern. Classic. Glam. Boho. Trendy. She carries it all! The common theme is Kersten has hand-selected each dress for its lux, flattering splendor. Further, her price points are spot on. We found her gowns budget-friendly, and often, I was pleasantly stunned at the ticket price. For the types of dresses she carries, I was expecting to pay double – if not triple. From the moment we stepped inside, Kersten and Joann embraced us offering the perfect balance of hospitality, honesty, support and encouragement. They treated us like royalty, allowing me to try on every dress I desired (which basically meant Palm’s entire stock) and accommodating us by facilitating a FaceTime runway show with my soon-to-be mother-in-law. Eventually, I chose an absolute stunner – and I can’t wait to share it on our special day with my fiancé, family and friends. But more than that, Kersten and Joann are now an integral part of our story. I consider them lifelong friends, and the moment I found my dress, they shared in our joy and cried alongside us! Kersten and Joann offered the most personal, the most sincere and the most genuine experience. To say they were hospitable and accommodating is a grave understatement. They encouraged us to take our time, never rushing us – and ultimately, we spent more than six hours over several sessions finding my perfect dress and accessories. Additionally, they allowed us to bring in my mama’s dress to ensure it complemented my own. They’ve made every accommodation to ensure my dream gown is perfect – even researching and implementing a couple of special requests. I will forever sing their praises, and I will surely send every single one of my friends their way! You deserve to feel special. You deserve to have your moment. You deserve to be unique, inspired and gorgeous – and you absolutely deserve Palm Bridal. I recommend them without reservation and with absolute enthusiasm. Thank you for so fully supporting us on my journey. I am forever indebted and eternally grateful!

Ma
Review №46

Beautiful Bridal Boutique.

Di
Review №47

Best bridal store in Naples

Information
29 Photos
47 Comments
5 Rating
  • Address:415 9th St S, Naples, FL 34102, United States
  • Site:http://palmbridal.com/
  • Phone:+1 239-263-8220
Categories
  • Bridal shop
  • Stationery store
  • Wedding store
Working hours
  • Monday:11AM–5PM
  • Tuesday:11AM–5PM
  • Wednesday:11AM–5PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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