Great ppl, especially on the day shift, young staff at night, but they try to help as much as they can, and with a little time theyll know what you need...... IF you know what you need, you cant expect a 17 year old kid to know how to fix a 25 year old faucet, etc

This store and their employees are surely appreciated in our little town. They are always friendly and helpful supplying quality paint and supplies for those odd jobs on your honey do list. They also fix screens and that a definite bonus.

Almost all of the staff is too young to be helpful, not saying all and that all of the younger ones are not. There are a couple that are very helpful and have some knowledge of DIY, repairable home fixables and hobbies. Been there a total of 7 times and if given the choice I prefer the one in Wauseon. The teens that are there, like I said there are 2 of them very good, that are useless, rude and will blatantly tell you with rolled eyes or with attitudes of OMG I have to do something other than socializing IDK it should be, and will point somewhere, over there somewhere but never help you look. Small store so a small selection but of a variety of things.

Theyve got a pretty good selection and nice staff. The best hardware store in town by far. The only 2 criticisms I can offer are they dont have a very large selection of cpvc fittings, and the hardware is sold per piece instead of per lb like Tractor Supply or Family Farm and Home. For shopping local, they are really good though. I always check here first, and they usually have what I need.

Wasnt impressed, staff seemed nice. No complaints there. The couple of things that Everyother ACE Hardware carries they didnt have.

Good variety of stuff for the size, and friendly workers

Has everything to do a home repair, tons of paint colors . screws nuts bolts . u can buy 1 or as many as u nd .

Smiling faces, quality serviceDecent prices

Staff was wonderful and very knowledgeable and helped me get what I needed! Customer for life!

If my workplace, NAPA cant get it I go here first! Awesome place that has almost everything for day to day, if they dont, like us, theyll find it hiding somewhere, love the store and crew!!

Meets damn near every one of my needs for maintenance around my home and local! Definitely give them your business

I thought it was just me and my experience when I went in. But my girlfriend went in and had the same experience. They need to teach the kids that work there what customer service is. Not just say oh its down that aisle. And when she asked if he/she could show her because she has never been to this store the reply was I said it was down that aisle. If you want to chat and gossip with friends, that is what school, social media and after work hours are for. Or just show the customer what they need and come back to your conversation. And they need to be a little more serious about the mask wearing also.

Ace is the place to use as your local hardware.

Isnt bad but usually out of some stuff when you need it.

Friendly and awesome place to just walk around and buy things to tinker with.

Always helpful and friendly!

Local hardware store that has just about everything you need for your home improvement needs and so much more.Support your local hardware store if you live in Napoleon. Even does UPS shipping on site.

I love just being able to ask for what I need and I dont have to look in 500 places..love the service

Always have what I need and very convenient.

Awesome place great prices

Convenient parking at side entrance. Just watch your step at the door. Great service and atmosphere. I made good use of their return shipping service. The workers made good small talk and humored me as I talked about silly things like the funny key blanks and how tricky computers can be. Thanks for all the help guys.

Great small town store with friendly workers and whatever you need to get the job done

In & Out quickly, had just the parts and pieces I was looking for!

Great place to stop for all your hardware needs. If they dont carry it in stock, they can usually get it for you. Nice hometown store!

Knowledgeable employees and they have a lot of services most people dont know about like screen repair and glass repair work.

They never fail to serve and it is a pleasure to go to a small home town store and usually have what I need.

People r friendly and somtimes helpfull

Near home and has a lot of my hardware supplies

Im not a patient person when it comes to shopping so trying to find 9 little security screws was not going to land me in one of the BIG chain hardware stores for obvious teenage reasons. So a bigger thank you to the guy who helped me find and even went and double checked on one of their store display model that the screws would in fact fit the exact item I needed them for! Now that to me is what I call service people so thank you again, my Milwaukee is back together and screaming like a banshee!

Another nice home town hardware. Friendly service with lots of stock In house. Isles are narrow, but kept clean and neat. Didnt see any shopping carts probably due to narrow isles. If you are looking for a great day hardware in that area, then no need to look any further. We dont live near there, but if in the area, we will stop in again.

Great hardware store, the first time i visit the store i was looking for a soldering iron powered by batteries, I thought that it was going to be hard to find it in that store because it was a small town and it was a small store but i found just what i needed to finish the job. Next time i was looking for a hole saw with an specific shank and i was confused with all the options so one of the employees helped me out and showed to me exactly what i needed. So both visits were perfect and the staff is always willing to help you.

Great place to get things in a pinch. I needed shut-off valves for my gas and get everything I needed. It wasnt too terribly priced for the convenience.

For something general, it is good. For something more specific, there isnt a huge selection yet.

A little bit of everything

Nice small town hardware store. They have Craftsman and Milwaukee tools. They have a large selection of paint and the usual hardware supplies.

Great place to shop for your needs.

Quite a lot of stuff packed into this place. Excellent hometown hardware. Very helpful and friendly staff.

Pop in and ask staff if they have whatever we need and they are helpful

Ok except for the stuffMade in China..Needs to be USA

I love this place, the prices may not always beat the big box stores, but Kurtz wins in every other category.

Always helpful friendly good prices.

Perfect small town hardware has almost everything the big box stores have that are miles away ... much prefer shopping here than traveling. Staff is knowledgeable and always ready to help!

Very nice store and people willing to help with your needs

We can always find what we need here and the employees are always helpful. thanks.

Great service and price!

I love this store! They have almost every home improvement item a big box store would have, reasonable prices, and the employees are always very helpful.

Old school ACE Hardware. Have a little of everything and helpful people behind the counter.

Great small Hometown Hardware Store

Always helpful. Wide selection of home improvement products for DIYs and pros. We go there first.

Always have what Im looking for and great workers

Helpful hardware folks.

Friendly staff and a good selection of products.

Has what you need. Everyone is helpful and friendly.

Small friendly service

They have ups

Great stuff very helpful.

Good if you need something fast, but you pay for it.

Love our local hardware store.

Great

I go to the hometown hardware as much as possible. High quality items and knowledgeable staff are the most impressive.

The Store staff was very helpful.

Nice service a lot of different stuff

A lot of good help

Nice small town hardware

Little disappointed nobody asked me if I needed help but found what I needed

Everyone is so helpful and nice

Love a good hardware

Great place always helpful!!

A bit pricey, but they have almost everything you need

Helpful, friendly staff.

Good service

Very helpful

They have anything you need

Had a key made and bought a light

They have a lot of stuff

Expensive

Great service

Great

Great

Very friendly

💯💯

It is an excellent hardware store