Great customer service! Was upfront on the possible issues with my hard drive, and how much the cost could potentially be. Got back to me in a timely manner and were able to recover data from the hard drive. Affordable price, and they definitely saved the day!
Great service and fast. They fixed my daughters laptop in 2 days at a great price.
I came in for a bios issue with boot system. Building my first pc I can’t thank Dylan enough for taking the time and helping me. Been traveling the last 15 hours and coming back to Nashville to find someone who’s will to go above and beyond at Computer Renaissance of Nashville is the place for anyone with tech issues and first time pc gamers. Would recommend them as the best in NashvilleNice shop as well I love the RGB builds and Mobo displays ☺️
Dylan is awesome and will help you with whatever computer needs youve got. Hes the man!
I worked with Dylan during a crazy morning In which my computer charger stopped working while uploading an important document. He let me come in and use a charger so I could finish uploading the file. Very thankful for their help!
Dylan built us a great computer and was even able to help us troubleshoot some problems after my husband made a mess of it when we brought it home. I will continue to be going here for all computer related problems. Very fast and courteous service. Thanks so much Dylan, your help was greatly appreciated!
Great service! Dropped off my pc and he had it up and running again in a few hours
Awesome customer service, I didnt buy anything but Dillon was very helpful and told me a ton of useful information to help me out! Definitely trust and recommend.
Quick repairs! Service is tremendous. Refurbished laptops reasonably priced! Will continue supporting local businesses
This guy is the best, very helpful and knowledgeable.
I went to Computer Renaissance to get my data transferred from my old laptop to my new laptop. Left it at 4pm on Wednesday and got a call first thing Thursday morning saying it was ready. And they recycled my old laptop for me. Cant beat that...!
Great customer service, simple software malfunction was done the same day and didn’t cost me an arm and leg. Will be back to get older tower updated and checked, etc. Great staff and nice to non-computer verbal customers.
Trash service and had an attitude the entire time as if he didn’t want to help me with his services. Answered the phone while customer was there and unprofessional I will never do business there again. Asked me if I had money before offering assistance very disrespectful.
Do not go here. You will be robbed of money. They will tell you how you treated your equipment and how they need to keep your stuff for 24 to see if itll work. You can easily go on letsgo app and sell your computer or parts for a fair price. Not the rip off price they offer you here.
100% would recommend using Computer Renaissance. I messed up a PC I was trying to build and could not figure out the answer to fix it. Dylan quickly found the problem for me and ended up rebuilding my computer for me. In the end I got a professionally built gaming computer at a very affordable price. Dylan also made suggestions for what I can do in the future to improve the computer and was very helpful anytime I had a question. If you are new to PC building, Computer Renaissance is a great place to go for help.
This is gods work/ Dylan did an amazing job repairing my severely infected pc he fixed everything for me and even updated drivers and installed windows for me will be coming back for sure
By far the best computer place Ive gone to yet. Ive gone there only just a few times and Ive already decided that with my gaming pc that I have for all of my parts, Im going to go through Dylan. If I have any questions about anything. Im going to ask him as well. I love messing with technology but I would like to know what there is to know about computer tech. I have some knowledge about computer tech like processors, ram/memory, hard drives, and programs. I would love to expand my knowledge even further though
I have had several issues resolved by this store that other folks told me could not be done. They ROCK!!! I just bought a great laptop there and love it already. Thanks to Dylan for always making it seem easy. Very professional, easy going, and fast.
Poor service too expensive and not responsible for mistakes.
Dylan did an amazing job with my PC, helping me with my issues upgrading and did it in a timely manner. Ill be back if I have anymore computer related issues.
Dylan diagnosed my older custom system, told me exactly how it failed and built it back better and faster. Great communication throughout the process and helped me set up my OS with my SSD. Very trouble free experience with a custom system, much rather take my PC here than spend the time and frustration trying to repair on my own.
Computer Renaissance has been around for years. They have knowledgeable staff and prices are reliable and reasonable. Ive also found them to be honest in their evaluations - I was talked out of throwing good money after bad by having a tablet screen replaced. Their service was prompt and I had my laptop screen was replaced inside the 5-day quote.
Very good experience for me. Dylan was professional and easy to do business with.I will use him again and recommend his business for others.
Always helpful and very professional. We call Dylan for all our computer needs. Hes the best!!!
This place is good place to get your electronics fix and well by Mr. Dylan Thomas. He done help me with my problems very well and it works just fine.
Nice place, knowledgeable guy. Would recommend for all computer need from workstation to gaming.
Dylans a great guy fun to talk to and knows what hes doing, fixed my mangled pc and booted it up without any problems
Went in to have repair and was so impressed how nice and professional the individual was to me!!
Starting the New Year I decided to switch from console gaming to PC and required a high performing PC to run both games and allow streaming too. After purchasing the latest components and watching a few tutorials from YouTube, I was under the impression that I could do it on my own. The only struggle I had was with the cooling fans. After being turned away by Best Buy, I was pointed towards here. The one man army who works and owns the place, Dylan, is amazing! Very genuine person who is incredibly knowledgeable and easy-going when it comes to his trade. 10 out of 10 would recommend to anybody who needs personal assistance with computers!
I had a great experience here! I found out about this place from the OfficeMax across the street. Dylan was very helpful and knowledgeable about my issue with my HDD. He did an excellent job and I recommend everyone to come here if you have any issues with your computer.
Hes a speciality PC builder for anyones needs. Has some spare parts to buy, but his speciality is building PCs to anything you desire. Wish there were more computer shops in Nashville like this.
Had a few issues with my pc. Brought it in and got a 1-2 day quote. Got a call less than a day later that it was ready for pickup. Now, she purrs just like new. Reasonable prices. Dylan was awesome and even waited for me to pick it up after hours. Great to have an awesome local pc tech. Will be a returning customer when I need help.
Fast, great price and beyond helpful! I recommend to anyone having computer issues! I came in to repurpose my old pc for web development but had issues resetting to factory settings and spent 2 days trying to get help from Microsoft to no avail. Dylan helped me get it fixed within 20 minutes. Saved me sooo much more time and grief. This place is great!
Wow, Dillan is the Man! I called in search of a micro ATX case and he did all he could to get me the part I needed. Super friendly guy and knowledgeable. I wouldnt hesitate to give him repeat business!
I had a problem with my PCs internet connection and could not figure out what was wrong with it. Dylan only took twenty minutes to figure out the issue and resolved it. Will definitely return in the future!
Worst customer service in Nashville. I purchased two brand new computers for my business, and simply needed a few adapters to connect my monitors to the new computers. I called them because they were recommended, but what a mistake. Instead of trying to help me, I got an immediate lecture on why I shouldnt do what I needed to do. I know my way around a computer pretty good, and the guy I spoke to simply jumped to a conclusion without knowing exactly what I was trying to accomplish. Turns out the application I needed the adapters for worked out just fine, without any problems whatsoever. With this kind of attitude and lack of customer service, I wont even think about recommending this company, nor will I ever call them back for anything ... even if theyre the only place in town to get what I need. What a complete waste of my time.
I would like to take a moment and share the experience that i had at computer renaissance on August 18, 2018. First of all, I know nothing about computer, software, internet etc... Dillard was flat out awesome, let me tell you why. The store was very clean and well lite, I was immediately greeted as I entered the store. I tried to explain to Dillard what I needed but Im sure that I confused him. He was very patient with you Thank God. He took the time and energy to slowly walk me through the process of learning exactly what I needed and what I didnt need. I felt very empowered in reference to my purchase and I truly appreciate it. This is my third buying experience at computer renaissance and I will continue to do business there. Thanks soooo much Dillard, also thanks for answering my question when I call.
I had to make a return which is normally a grueling task. The staff was so kind. The gentleman who helped me (I like to call him thin Harrison Ford in lieu of his real name) was very understanding of my need to return the product. There was even an on hand cash shortage, being it was early in the morning. He even went to the lengths to cut me a check on site. I will be returning to this store as soon as the need arises.
The staff was incredibly nice, and knowledgable! They sorted out all of my computer issues and did it for pennies compared to what I had anticipated. I will be using Computer Renaissance for ALL of my future computer needs!
Overpriced. You sell used parts retard. Theyre not new. Therepair store had them at a better price down the street and Im not buying either because they are still overpriced and thats not what I asked for anyway.
Just went in to ask about reparing a graphics card and that I was in the market for a laptop. The guy was extremely rude and turned his back to me while I was talking to him. Ill be taking my business elsewhere.
Nice shop and Dylan is man in helping out on the computers
Excellent service. i highly recommend it
Guys there are really friendly and knowledgeable
Dylan was awesome.he was very helpful and was very friendly.
Called to ask about an item, told they had several in stock, drove 90 minutes only to arrive and be told they actually dont have any.
Fast service, super friendly, and knowledgeable!
He got my part in the next day.
Great people and services
Great service
Broken promises, shady