Had an issue and it was handled immediately by Kerry(?) who I think is the District Manager. I appreciate he and Robbie (saleslady) very much. Love my new mattress.

So easy and helpful!! Thank you Denise for all your help! This is the second big purchase. We came back because Denise was so helpful!

Friendly helpful staff. I have no complaints

My favorite store for furniture! I love Mrs.Robbie and Mrs.Matlock they are the best at what they do!

Ivan Smith had everything i needed for my home.The Salesman were great, they answered all my questions and their financing team was great.Thanks Ivan Smith

Because of no fault of Ivan Smith it took forever to get our furniture. As for my sectional and recliner I love them. The lady that helped us was very nice and caring.

No hassle buying and delivering. Appreciate the good customer service.

Living out of town and trying to furnish a home was made painless with the excellent staff and, especially, Ms Robbie! She goes out of her way to ensure you get exactly what you want and are satisfied- even on her day off! So grateful for Robbie and her professionalism and care!

I love the salesman Darius Burton he there to help me anytime I go there.

Great people to deal with

Staff was very helpful and knowledgeable. They provided the info I asked for and had me walking out with a new mattress and box spring. Good price as well and its nice. Will definitely be doing my furniture shopping there.

Loving our new mattress set. As soon as we walked in this beautiful store Mr Harry helped us right away and made everything go smoothly and fast! Great service and great products! Definitely recommended by me.

Was helped in every way from to start to finish in purchasing a new mattress. Knowledgeable and polite salesman. My mattress was delivered and set up within days of purchase. Highly recommended!

The team at Ivan Smith in Natchitoches was fabulous to work with. We are in Colorado and needed to find two beds and mattresses for our son who will be a student at NSU. We shopped online and communicated everything via email and FB messenger. They even helped us ensure the delivery day was a day my brother could get to Natchitoches from Shreveport to meet the delivery guys! They went above and beyond with customer service!

The staff at Ivan Smith were Absolutely stellar. Mr. Ricky was our salesman. We originally order a sectional over the phone but the item was back ordered for months. Ricky was able to show us multiple items and even arranged next day delivery. We love the new couch and will definitely shop here again. We never felt pressure through it all.

Robbie is so courteous and helpful!!! She goes above and beyond!! We are so fortunate to have this location in Natchitoches! Thank you!

Doing business was great I appreciate yall being so nice and kind

I had a great salesperson, she went above and beyond for what I wanted but my husband wouldnt budge.😭. Its ok I will be back.

Love my new tables and my refrigerator. They are exactly what I wanted. Dane was able to order them in plenty of time for our move to the new house. He was great to work with and made it a smooth process. The delivery guys were very helpful and gave service with a smile. We will not hesitate to buy from Ivan Smith furniture in the future and will recommend them to everyone that needs furniture or appliances.

Harry McKay was eager to help us. We were able to get exactly what we wanted at a great price. Awesome customer service!

When I needed a new stove I immediately thought of Ivan Smith & my past experiences in getting appliances from them. My GE Stainless steel range is exactly what I wanted.

Mrs robbie was very helpful and nice show us customer service above exceptional.

Immediately purchased. Quality furniture from an informed salesman, who offered quick delivery and discounts. Flexible options

Ricky always provide exceptional customer service.

Good service, good price, item came in on the date it was expected. Thank you, Robbie.

Ricky was very friendly and helpful. Did not find what my mom was looking for, but will be looking online at all that can be ordered.

I recently visited the store and they greeted me at the door. The salesman was very friendly and knowledgeable of what I was looking for. So I will definitely go back to purchase my next home furniture.Darious was very helpful an informative.

Been doing business with Ivan Smith for years! Top notch service & Robbie is the best!!!

Always polite, very helpful, go above and beyond to help. Great staff.

Great and friendly service was a awesome experience.

Staff is always very helpful.. The store is beautiful with many selections of styles.

Mrs. Robbie in Natchitoches is such a pleasure to work with. She is very friendly and knows her products. Will use her again.

I had found a chair we wanted before the pandemic. When we finally got around to coming back in it was not on the floor. The saleslady was quick to ensure me she could get it. We had in our living room in 2 days. No hassles

We always ask for Mrs. Robbie. She is truly a blessing to us. She keeps her word and she takes the worry out of the experience. Very knowledgeable and keeps the shopping experience fun. Been shopping and purchasing from her for many years. And...... the furniture is always fabulous. Good quality furniture.

Mrs Robbie is amazing she was very sweet and has always called and given us updates on our purchase. We will definitely be going back and using her... Keep up the great work sweet lady 💖

We got a great deal on two new sofas. When we got them home and unwrapped them. One had a manufacturing defect. Called the store and they didn’t hesitate to replace it immediately. We give them 💯 on customer service, we love the new sofas! And the price couldn’t be beat.

I love my bookcases from Ivan Smith, just what I had envisioned! The two young men who delivered them were professional, courteous and helpful.

Robbie was so helpful!

Had exactly what we were looking for, at a decent price. Mrs Robbie, was very helpful and patient. Highly recommend this store.

Robbie was great - friendly, informative and helpful in our mattress selection. She made the experience fun!

Mrs. Robbie was knowledgeable and so helpful. Even with everything that’s happening due to the current pandemic. She was kind and helped to find the perfect appliance for my family. Highly recommend Ivan Smith and definitely Mrs. Robbie.

Ordered 3 appliances and 1 queen size bed. Everything arrived on time and was delivered as planned. We had one little hiccup that was addressed and we are super satisfied by the service we received!

Love my new bed and mattress salesman was very helpful

Very nice place to shop.. very helpful and friendly

Denise is absolutely wonderful!!! Love my washer!

Very nice staff enjoying my new furniture

Ms Robbie was great, she was very helpful and was able to answer all of my questions! I will be back to buy more.

I was greeted with friendly faces. Everything I was looking for was a package deal. Im so happy with what I received it more than I expected. Thank you

The customer service with Ivan Smith is outstanding!! And the delivery guys were awesome!! I bought a whole new bedroom suit with mattress, and was highly satisfied with the outcome! Everything is beautiful! My husband & I praise the pillows we bought, recommended by seller. So glad I continue to choose Ivan Smith with my furniture needs! Thank you!

My salesperson Darius was incredible! He was so knowledgeable and helpful. His passion for making customers happy was obvious and I’ll definitely be coming back for all my furniture.

Love the furniture

VERY PROFESSIONAL AND COURTEOUS STAFF. QUALITY FRNITURE AND APPLIANCES. BEEN SHOPPING THEIR FOR YEARS AND WONT CHANGE A THING!

Friendly saleswoman. Easy check out. Delivery in timely fashion. The delivery men were polite and careful with my furniture.

The salespeople are friendly. I had the opportunity to work with 2 different associates, Robbie and Harry, and was pleased with the professional assistance in selecting my sofas and king size mattress set. The manager went beyond to ensure my delivery of two different transactions on two different days were delivered the same day.I will buy from Ivan Smith again.Buy Local Buy Ivan Smith!

Great service excellent product

Great shopping experience. Delivery was exceptionally quick!

If u need any help with furniture, ask for Robbie. She helped me out tremendously. I live out of state and my daughter is going to College in Natty. She replied to me quickly. I was able to buy my kid what she needed and not feel like I was braking the bank. Robbie gave us great suggestions and made us feel like we were family, she accommodated my time. I’m 3 hours behind her time zone. My kid loved her too. Can’t say enough kind words of Robbie and Ivan Smith. So happy we shopped local, we were treated great!! Not too mention the delivery service was great too!!

Everyone was real nice abd helpful

Robbie is the best. Weve purchased a number of items from Ivan Smith and she provides great customer service. Furniture is great quality and weve been pleased with every purchase. Shout out to the delivery/assembly crew as well. Weve presented them with some challenges and they went above and beyond to get our furniture setup.

Mrs. Robbie Tarpley was a great help to us. She patiently and positively made sure that we Got top sales and the best in our interest. She made this transaction easy and without hassle. Thanks Ivan Smith for all you’ve done to make this experience the best!!

The people at Ivan Smith help me a lot and I do thank all of them.

Thank you Ivan Smith for your excellent service posting for miss Helen Raymond thank you Ivan Smith for your excellent service host from is Helen Raymond thank you again

Staff is very helpful. I purchased furniture and they held there for me for almost 2 months while I was awaiting completion of my home, with no hesitation. The delivery guys worked late hours to assemble my furniture and never once complained! One piece was delivered with a malfunction and it took only one, short phone call to have replaced. I would definitely recommend this furniture store!

Awesome experience. Robbie and her staff was extremely friendly.

Loving my furniture, thank your for the great customer service received

Robbie at Ivan Smith takes great care of me and all my clients that I refer to her. She is attentive, knows her product, and never pressures me to buy anything. If Robbie says it can be done, it will happen.

I went in to Ivan Smith, picked out a living room and bedroom set and some mattress. The sales person told me he had everything put it, but when I went to pay for it a few days later, the items were no longer available and I had to start all over in choosing more furniture

Great service.

Dane Terrell is the managerand is so nice and helpful. I got a great deal and he was very knowledgeable about all the products!

I have always bought all my furniture here. I dont ever plan on going anywhere else. The service is always great and the people are very helpful yet not at all pushy.

I Love Ivan Smith! Awesome Environment! Great people!Affordable prices! I will recommend them to anyone! Go Ivan Smith!!!

Our salesperson, Robbie, was wonderful, as she ALWAYS is. Well definitely continue to shop there. Weve been customers for so long now that Robbie can just about read my mind when I walk in!

Very satisfied! Thanks for making my grandson happy

Walked in to buy a TV stand and walked out with purchase in less than 30 minutes! Staff was more than accommodating on meeting my need! Love the staff of Ivan Smith!

I always shop at Ivan Smith! They are wonderful to deal with:)

Great People always take good care of me thanks!!

SummaryWe have bought appliances and furniture from various firms in cities large and small over the years, but Ivan Smith ranks at the very top of the list. Besides having an excellent stock of quality furniture and appliances, everyone associated with the store in Natchitoches, LA is extremely competent, professional, and personable. Prices are reasonable and as good if not better than competitors. Delivery was made on time, without incident. We were contacted via email and a phone call afterwards, to make sure everything was done to our satisfaction. I highly recommend Ivan Smith to anyone needing furniture, or major appliances.(Detailed explanation follows)We recently went shopping for a dishwasher, kitchen range, and over-the-range microwave. After striking out at three other stores (didnt have what we wanted, might not get it even if ordered, could not provide a referral to an installer etc.), we ended up at Ivan Smith. We were promptly greeted by a very knowledgeable and affable sales representative, who helped us decide which make and model appliances would best meet our needs and budget. He went online, checked availability, and ordered them in the color we wanted. Three days later, the appliances we selected were delivered, by two cheerful and courteous gentlemen. (They promised delivery by 7:15 AM, and were there at 7:00 sharp.) The installer recommended by Ivan Smith was there half an hour later, and everything was installed and working properly three hours later. The packing materials for the new appliances, as well as the old appliances, were hauled off at no charge to us. Later that day, we received a followup email from Ivan Smith thanking us for our business, and asking if everything was OK. Furthermore, we also received a phone call the next business day, thanking us for our business, and asking us to let them know if there were any issues. We could not be happier with Ivan Smith, and will definitely do business with them in the future. .

Very nice selection, but a little pricey! Great customer service!

Delivery guys were very nice and did a great job getting stuff setup!!!

Very friendly staff, good selection and good prices. Very satisfied and will do business with again in the future.

Great people,and a very good inventory of beautiful furniture.Something of every style with competitive prices.

My favorite furniture store. It’s always a pleasure to shop in Natchitoches.

I was surprised that I was able to finance the furniture of my dreams! It was delivered within a week. I will be shopping there for all of my future furniture needs!

Smooth delivery, very nice guys.

Very friendly and welling to help. Service was excellent

Overall it was great; being creative, I could make my own style for what ever room I wanted.

Very positive

Very satisfied with visit, salesperson was friendly, and purchased quality furniture needed in one place. Will be purchasing more items later.

Ms. Robbie Tarpley is wonderful as is Ms Miranda. They were very helpful.

Large selection, staff was friendly, soonest Delivery date was over a week out though. However Delivery went smooth and they were cautious not to damage other furniture, floors, walls, and doors.

Excellent place to shop. Fine people working there.

Great salesman!

Mr Rickey and the staff at Natchitoches gave us a great experience. Plan to go back again

Robbie Tarpley was a great help and we love our new furniture!!!

Quality itemz w/ d rite price

Great place to buy furniture! Will buy from them again!

Called and placed my order over the phone. Ms. Robby was very helpful with the whole process.

Sale or no sale. Remember furniture is marked up 200%. Google any item you want. The prices are always negotiable.

Excellent products and quick and friendly delivery service.

Great prices and great people