I was recommended to go to this place for my sliding doors replacement, it was a very nice experience customer service was really good somebody approached me and right away asked me what I needed took me to the windows found my size measured and everything was like quick, if you are in need of windows doors except era you can find it all here highly recommend this Warehouse
Well to start with I cant say enough how great the customer service was. we were helped by Adriana and she was very professional,helpful and explained everything about each window we were interested in. the quality of the windows is great we are now waiting for them to be fabricated she stated it could be 4-6 weeks. we cant wait to get them installed and enjoy the quality. these days quality customer service is hard to find and this company seems to value it.
Busy store but still great costumer service . jose Rubio one of the Managers incharge help me with my order and gave me 2 different estimates!So pleased with all the purchase !
Large selection. Good prices.And not just windows!
Very helpful peopleI got my dor hereLike 👍
Great variety of new construction and retrofit windows, great value excellent customer service
I enjoy the personal and professional attention. I enjoy working with businesses like Window Depot
Quick service. You can place special orders on Windows cabinets countertops, good prices and friendly employees
Great Prices, Help,Quality and Service
Delivered here. 2 docks for 53 trailers. Nice, friendly employees. Unloaded pretty quick.
Great price and selection. Better than Home Depot or Lowes.
Wow! Please come here and more only get yourself a good deal but also recieve superb assistance. Be sure to look for Julio. He definitely knows it all and is kind.
I was treated by the sales woman named ELSA, in an unprofessional, rude, condescending manner . I went to purchase some doors and I was appalled by this womans behavior. I complained to the manager named Kendall and she was nice but at the same time she said that this was the first time she ever got a complain about ELSA, that I completely doubt because a person is not nice and appropriate and suddenly become a jerk just for once. This is her pattern, and she will do the same with other people, so please complain formally so she will have no bases to act in a totally inapropriate manner, taking her frustrations in others
I custom ordered a patio sliding door, the measurements was for a retrofit, my mistake. Window depot is not friendly to DIY customers and could have ensured that I was a novice and needed measurement for a ripout and install. I managed to make it work, Ill never purchase from them again
Large warehouse with a decent selection of windows, doors, countertops, and other home remodeling stuff that you wouldnt find at your local hardware store. You can also browse catalogs and special order a huge variety of windows that are not present in the warehouse. Staff is friendly and helpful!
Friendly staff, great prices!
I surprise because the sale to many things and good price
I was prepared to make a $1100.00 and I requested delivery. I was told the delivery truck was down for repairs and the sales rep did not know when the truck would be in operation.Duh, ever think of renting or leasing a truck? 😥
Social distancing and masks were mandated. Also, they give a military discount!
Great price, customer service has some room for improvement.
Great place to buy windows and doors.
Went to buy a couple of doors, great selection to pick from. Prices are pretty good. Adriana was the one helping us. She did a very good job and was very knowledgeable of what she was recommending.
Rapid service and attentive to customers
Professional staff. Very helpful
Great place if you need an upgraded set of windows. I have currently got some new retrofit windows from here. The employee that i worked with Martin was great sales men that was willing to get me the best product for my house because of him Im sending all my friends an family there instead of the rip off home depot.
My story is long but the best part is at the end of my journey. To say Im a picky shopper would be an understatement. For years, Ive have been looking for French doors to replace two of my house windows. My search began after I had replaced all my windows with double plane windows with internal grids from Milgard. I first came across French doors that met my desires with the added bonus of internal screens from Lowes Escondido. the cost at the time was around $650.00 each. Door I needed two. I waited for a year or two but the cost had climb to $800 plus or $1,600 for both. Still didnt get them. My last search was about a year ago, of course price had gone up at Lowes . This year I looked at my wife then asked, What are we waiting for? Lowes no longer carried these doors so back to Window Depot.Adriana was able to locate a manufacturer that still produced the French Doors with internal grids and binds. Cost is now $3,200 as they were special orders due to my request for outswing doors. I had some concerns with confirming they were indeed out swing doors. A technician explained how they were install and what made them outswing doors. Still somethings werent adding up. The hinge and still plate color werent what I had verbally requested. Adriana took them back, Another week gone by but no changes to the hinges. Another week and one of the doors arrived damaged. I agreed to accept the good door, Unfortunate it was damaged upon loading it. Adriana not only took it back but offer to deliver then next time. Antonio delivered them this week. They didnt seem like the doors I had requested until I realized someone had learned from previous experiences. this time the doors arrive disassembled which made it easier to carry inside the house.Yes, this is bordering on long winded but the moral of this story is the service received after the sale until it was right. I cant express my sincere appreciation of the services provided by Adriana and Antonio sufficient. Im coming back again and again.Sincerely,Felix M
Nice price nice folks
First time here i love the prices...friendly people and good service...ordered some closet door
This place has horrible customer service. We tried to pay over the phone and they would not even assist us. They acted like they were to busy! So we drive all the way their and they try everything in their power to not capture a sale. 2 hours later we finally could make a purchase. The only reason I did business with them is because they had the windows in stock! They definitely need to update their payment processing to get with the times. Customer service needs attention. 5 people standing around and they could not look up product on internet. It is a shame! Santiago has absolutely no customer service skills!
I had a great experience when I went to this store, the guy Martin who helped me was really nice and smart he knows what he’s talking about . He gave me a great price I will be coming back and recommending this store to my co workers thank you Martin
Delivery only to curb need 2 people at house to help delivery guy unloadingAnd very expressive fee and fee changes depending on person who is taking order at counter one was 150 the next was 120 ?
Not bad on price and selection
Great source for cheap building materials - if youre a DIYer or want to save money by buying materials yourself and then hiring an installer this is the place for windows, doors, quartz and granite counters, sinks, and kitchen cabinets. Ana and Leyva are great at helping you design your custom kitchen - just bring in measurements and theyll help draw it out. Fixtures like faucets and doorknobs are kind of expensive, go to Home Depot for those.
Well I had a great experience, the staff is friendly especially the chubby dude with the tattoos he was really helpful I’m for sure coming back
Customer service is excellent. They have thier own shop to custom make windows and sliding glass doors! Never enjoyed going to shop for home improvements until I found this place!
We went to the Window Depot on black friday and ordered windows for our house. I received a call from Martin saying that he would be over shortly to deliver our windows. He was here within 15 minutes of his call. I was impressed thier professoinal service and great prices.
This place is THE WORST. Terrible customer service. Extremely hard to order/pay for orders. Im surprised they even have a website. Their business processes are ancient. The quote number is different than the order number. You have to pay cash or money order. I dont know how they are surviving in the digital age.
Doors. windows. and more chip prices
Tons of stock to choose from, great folks who.listen to your input and are patient with detailed special orders. The entrance is a little tricky (the middle one) saved $$$. Worth the trip.if you are looking for windows, doors or countertops !
I got my widows from here and am very happy with the quality of the windows I got. Also, very satisfied with the customer service I received from Martin, he was very patient with my indecisive wife and helped us pick the perfect windows. Thank you Martin! I will be referring you to anyone I know who is thinking about getting new windows!
Great detailed and dedicated service for windows and doors.
Good service great help best price
Sometimes helpful sometimes not
Purchased baseboards for an improvement project. Friendly sales staff, answered questions and would also ask questions to have a better understanding of what my needs were. Will return in the near future for more items!
Great service decent prices
Nice place for buying windows and doors and now they sell Kitchen cabinets
Good customer service and quality products.
Only place I buy Windows and doors. Order is always correct the service is excellent never have had any issues I recommend everyone buy from window Depot.
Great place and great prices
Best prices around.
Great prices, friendly staff, and nice selection.
We got our house windows at Window Depot. I never installed windows but they gave me guidance and I was able to do it. The quality and price were right what we needed.
Staff was helpful and generally pleasant for a no frills kind of discount store.
They always have everything that I need for my jobs and they are very friendly.
Customer service is okay
I have purchased many windows from them, the customer service is excellent! always on time with window delivery at the warehouse
Was recommended to this store. Staff is friendly but the experience was unacceptable and will never do business there again.
Great prices and quality and the customer service and response time for special orders is great....will continue to buy from them..need more windows...
Very good place to buy Windows. 😉👍🏼
So far its been great, I have purchase over 200 plus windows from this place and had no problems I had a damaged one and replaced the part at no cost
Very bad service and terrible actitud from desk guys and very disappointed last week I made a order and girl named Ana with very bad actitud made my order like her order nothing professional Cannot to recommended this place until change personal
Great service!
Very good place to buy Windows
Excellent
Great resource for property owners
Great family vibe
Friendly staff
Quality of their doors & windows are subpar.
The staff sucks no help at all
Excellent service
Great prices
The person who attended me was not very friendly, other times I have already bought there and everyone is very friendly.The quality of the windows is good.
Excellent attention, there are a lot of variety of products. I recommend it, they also make special requests 👍🏽👍🏽👍🏽
Good Good phone service and good prices 😉😉
Ok good service
Excellent assortmentFriendly, professional service
Very friendly staff
GOOD PRETTY AND CHEAP
Great service
My good
In this place you always find what you are looking for, congratulations for having that quality when serving us customers.
Quality and variety. Of all in windows. Doors
Attention